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Blue Diamond Luxury Boutique - All Inclusive - Adults Only

5.0 star property

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Photo gallery for Blue Diamond Luxury Boutique - All Inclusive - Adults Only

2 bars/lounges, poolside bar
Reception
Beach Front Casita | Beach/ocean view
Lobby sitting area
On the beach, white sand, sun loungers, beach umbrellas

Reviews

8.6 out of 10
Excellent

Popular amenities

  • Pool
  • Pet friendly
  • Parking included

Explore the area

View in a map
Km. 298.8 Carretera #307, Pto Juarez, Playa del Carmen, QROO, 77710
  • Place, El Camaleón Mayakoba Golf Course
    ‪15 min walk‬
  • Place, Tres Rios Ecopark
    ‪6 min drive‬
  • Place, Xcaret Eco Theme Park
    ‪20 min drive‬
  • Airport, Cancun, Quintana Roo (CUN-Cancun Intl.)
    ‪39 min drive‬

Room options

View all photos for Beach Front Casita

Beach Front Casita | Living area | 55-inch flat-screen TV with satellite channels

Beach Front Casita

10.0 out of 10
Exceptional
(1 review)
  • Beach view
  • 1001 sq ft
  • Sleeps 2
  • 1 King Bed

View all photos for Patio Diamond Suite

Patio Diamond Suite | View from room

Patio Diamond Suite

9.6 out of 10
Exceptional
(4 reviews)
  • 1130 sq ft
  • Sleeps 2
  • 1 King Bed

View all photos for Cenote Lagoon Deluxe Junior Suite

Cenote Lagoon Deluxe Junior Suite | Egyptian cotton sheets, premium bedding, free minibar, in-room safe

Cenote Lagoon Deluxe Junior Suite

8.6 out of 10
Excellent
(16 reviews)
  • Lagoon view
  • 1023 sq ft
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Palafitos Junior Suite

View from room

Palafitos Junior Suite

8.8 out of 10
Excellent
(3 reviews)
  • Lagoon view
  • 721 sq ft
  • Sleeps 2
  • 1 King Bed

View all photos for Beach Front Presidential Suite - Water Circuit Included

Beach Front Presidential Suite - Water Circuit Included | Interior

Beach Front Presidential Suite - Water Circuit Included

  • Ocean view
  • 3821 sq ft
  • 3 bedrooms
  • Sleeps 6
  • 3 King Beds

View all photos for Junior Suite, Patio

Junior Suite, Patio | Egyptian cotton sheets, premium bedding, free minibar, in-room safe

Junior Suite, Patio

8.6 out of 10
Excellent
(27 reviews)
  • Garden view
  • 646 sq ft
  • 1 bedroom
  • Sleeps 3
  • 2 Double Beds OR 1 King Bed

View all photos for Palafitos Junior Suite Rooftop

Palafitos Junior Suite Rooftop | Egyptian cotton sheets, premium bedding, free minibar, in-room safe

Palafitos Junior Suite Rooftop

  • Lagoon view
  • 721 sq ft
  • Sleeps 2
  • 1 King Bed

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Palmaïa-The House of AïA: All Inclusive Wellness Resort

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  • Pool
  • All inclusive
  • Spa
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9.8 out of 10, Exceptional, 613 reviews
$953 nightly
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Apr 22 - Apr 23
Total with taxes and fees
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About the neighborhood

Playa del Carmen

Located in Riviera Maya within a 15-minute walk of El Camaleón Mayakoba Golf Course, Blue Diamond Luxury Boutique - All Inclusive - Adults Only is within a few miles (5 km) of Tres Rios Ecopark. This 128-room, 5-star property welcomes business and leisure travelers with a marina, a full-service spa, and 3 restaurants.

What's nearby

  • El Camaleón Mayakoba Golf Course - 15 min walk - 0.8 miles
  • Tres Rios Ecopark - 6 min drive - 2.4 miles
  • Playa del Carmen Main Beach - 10 min drive - 5.8 miles
  • Maroma Beach - 11 min drive - 6.1 miles
  • Xcaret Eco Theme Park - 20 min drive - 12.3 miles

Getting around

  • Cancun Intl. Airport (CUN) - 40 min drive

Restaurants

  • ‪Black & White - ‬4 min drive
  • ‪Festival - ‬4 min drive
  • ‪Beach Bar - ‬5 min drive
  • ‪El Charro - ‬19 min walk
  • ‪Sport Bar 24/7 - ‬4 min drive

About this property

Blue Diamond Luxury Boutique - All Inclusive - Adults Only

Guests of Blue Diamond Luxury Boutique - All Inclusive - Adults Only have access to a marina, a full-service spa, and an outdoor pool. Free valet and self parking are available, or if you're not driving, take the airport shuttle (available 24 hours) for USD 250 per vehicle roundtrip. The 24-hour front desk has multilingual staff ready to assist with concierge services, luggage storage, and securing valuables. If you like to take your furry friend along on your adventures, this pet-friendly property offers food and water bowls. Other amenities at this adults-only property include a gym, a sauna, and free WiFi in public areas.
55-inch flat-screen TVs come with satellite channels, and guests can stay connected with free WiFi. Beds sport Egyptian cotton sheets and bathrooms offer rainfall showers, hair dryers, and designer toiletries. Other standard amenities include free minibar items, coffee makers, and ceiling fans.
A marina, a health club, and complimentary bicycles are featured at the property. In addition to an outdoor pool, other recreational amenities include a sauna and a fitness center.

The recreational activities listed below are available either on site or nearby; fees may apply.

The onsite spa has 11 treatment rooms including rooms for couples. Services include hot stone massages, sports massages, Swedish massages, and facials. A variety of treatment therapies are provided, including aromatherapy and hydrotherapy. The spa is equipped with a sauna and a hot tub.

The spa is open daily. Guests under 18 years old are not allowed in the spa.

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Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • 24-hour roundtrip airport shuttle on request for a surcharge
  • Free self parking on site
  • Free valet parking on site

Food and drink

  • Free cooked-to-order breakfast
  • 2 bars/lounges
  • 3 restaurants
  • A coffee shop/cafe
  • A poolside bar
  • Coffee and tea in common areas
  • Snack bar/deli

Restaurants on site

  • Ambar Restaurant
  • Aquamarine Restaurant
  • Cafe Brule
  • Ceviche-Tapas Bar

Things to do

  • 18-hole adjacent golf course
  • Beach volleyball
  • Fitness classes
  • Free bicycle rentals
  • Full-service spa
  • Health club
  • Library
  • Outdoor pool
  • Sauna
  • Steam room
  • Yoga classes

Conveniences

  • 24-hour front desk
  • ATM
  • Gift shop/newsstand
  • Grocery/convenience store
  • Hair salon
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Proposal/romance packages
  • Tour and ticket assistance
  • Turndown service
  • Wedding services

Business services

  • 2,260 square feet of conference space
  • Business center
  • Meeting rooms

Outdoors

  • Beach loungers
  • Beach towels
  • Beach umbrellas
  • Garden
  • Marina
  • On the beach
  • On the waterfront
  • Terrace

Full-service spa

  • 11 treatment rooms
  • Aromatherapy
  • Body scrubs
  • Body wraps
  • Couples treatment rooms
  • Facials
  • Hot stone massages
  • Hot tub
  • Hydrotherapy
  • Manicures/pedicures
  • Sauna
  • Spa open daily
  • Sports massages
  • Swedish massages

Accessibility

  • Hardwood flooring in room
  • No elevator

More

  • 2 floors
  • Art Deco architecture
  • Banquet hall
  • Built in 2007
  • Designated smoking areas
  • Reception hall

Room amenities

Bedroom

  • Blackout drapes
  • Egyptian cotton sheets

Bathroom

  • Bathrobes
  • Designer toiletries
  • Hair dryer
  • Private bathroom
  • Rainfall showerhead
  • Separate bathtub and shower
  • Slippers
  • Towels provided

Entertainment

  • 55-inch flat-screen TV with premium cable/satellite channels

Food and drink

  • Champagne service
  • Coffee/tea maker
  • Free bottled water
  • Free stocked minibar

More

  • Ceiling fan
  • Desk
  • Desk chair
  • Laptop workspace
  • Laptop-compatible safe
  • Phone
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 3 PM; Check-in end time: 1:00 AM
Express check-in available

Check-out

Check-out before noon
Express check-out available

Special check-in instructions

This property offers transfers from the airport (surcharges may apply); to arrange pick-up, guests must contact the property 72 hours prior to arrival, using the contact information on the booking confirmation
Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • This property welcomes pets for USD 35 per pet, per night
  • Dogs only
  • 1 total (23 lbs is the maximum weight per pet)
  • Pets may not be left unsupervised
  • Food and water bowls are available
  • Restrictions apply
  • For more information, guests can reach out to the property at the number on the booking confirmation
  • Service animals exempt from fees

Children and extra beds

  • Children younger than 18 are not permitted to stay at this adults-only property (only guests 18 and older are allowed)

Property payment types

Important information

Fees

You'll be asked to pay these charges at the property:

  • A tax is imposed by the city: USD 3.28 per accommodation, per night

These are all of the charges provided to us by the property.

Optional extras

These fees and deposits will be charged at check-in, check-out, or the time of service.

  • Airport shuttle fee: USD 250 per vehicle (roundtrip, maximum occupancy 4)
  • Pet fee: USD 35 per pet, per night
  • Service animals are exempt from fees

This list may not be comprehensive. Fees and deposits might not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards, debit cards, and cash
Safety features at this property include a fire extinguisher and a smoke detector
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
  • Check-in: 3 PM
  • Check-out: noon
The front desk is open 24 hours a day, and checking in and out are easy with express services. For convenient arrivals and departures, you can take advantage of the airport shuttle (available 24 hours), which is offered for a fee. Driving? This property offers free parking.

We should mention

Details about charges, deposits, or other important information:

  • This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
  • This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children. If you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room.
  • Charges for extra guests may apply and vary depending on the property's policy.
  • A cash deposit, credit card, or debit card for incidental charges, as well as a government-issued photo ID, may be required at check-in.
  • Special requests are subject to availability at the time of check-in and can't be guaranteed. Certain requests may come with additional charges.
  • This property accepts credit cards, debit cards, and cash.
  • The credit card used at check-in for incidentals must be in the name of the primary guest who made the reservation.
  • Onsite safety features include a fire extinguisher and a smoke detector.

Additional information about polices, regulations, and more:

  • Reservations need to be made in advance for massage services and spa treatments. Contact the property at the phone number listed on your booking confirmation.
  • There are no elevators.
  • No cribs or infant beds are available.
  • No rollaway or extra beds are available.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Blue Diamond Luxury Boutique Adults Playa del Carmen
Blue Diamond Riviera Maya All Inclusive Resort Playa del Carmen
Blue Diamond Riviera Maya Playa del Carmen
Blue Diamond Riviera Maya All Inclusive Adults Only
Blue Diamond Riviera Maya All Inclusive Resort
Blue Diamond Luxury Boutique All Inclusive Adults Only
Blue Diamond Inclusive Adults
Blue Diamond Inclusive Carmen

Frequently asked questions

Are there all-inclusive rates at Blue Diamond Luxury Boutique - All Inclusive - Adults Only?

Blue Diamond Luxury Boutique - All Inclusive - Adults Only is an all-inclusive resort and rates come with meals and many of the onsite activities. Activities include language classes, cooking classes, and live performances.

How much does it cost to stay at Blue Diamond Luxury Boutique - All Inclusive - Adults Only?

As of Apr 13, 2026, prices found for a 1-night stay for 2 adults at Blue Diamond Luxury Boutique - All Inclusive - Adults Only on May 3, 2026 start from $374, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Are free cancellation options available at Blue Diamond Luxury Boutique - All Inclusive - Adults Only?

Blue Diamond Luxury Boutique - All Inclusive - Adults Only provides free cancellation on certain room rates. For more details, look at the cancellation policy on our site.

What's there to see around Blue Diamond Luxury Boutique - All Inclusive - Adults Only?

This property is situated in Riviera Maya within a short 12-minute walk of El Camaleón Mayakoba Golf Course. You'll also find Maroma Beach and Tres Rios Ecopark within a short drive.

Is there parking available at Blue Diamond Luxury Boutique - All Inclusive - Adults Only?

Yes, valet and self parking are offered for free at the property.

Is a spa located at Blue Diamond Luxury Boutique - All Inclusive - Adults Only?

There is a full-service spa available for guests to enjoy and services include sports massages, hot stone massages, couples treatments, and hydrotherapy.

Are there luxury amenities available at Blue Diamond Luxury Boutique - All Inclusive - Adults Only?

Yes, guests can indulge in luxuries such as an outdoor pool, an ocean-view restaurant, and champagne service at this property.

Does Blue Diamond Luxury Boutique - All Inclusive - Adults Only include a casino?

No, Blue Diamond Luxury Boutique - All Inclusive - Adults Only doesn't have a casino.

Is there an indoor pool at Blue Diamond Luxury Boutique - All Inclusive - Adults Only?

No, this property doesn't have an indoor pool; however, there is an outdoor pool.

What amenities will couples enjoy at Blue Diamond Luxury Boutique - All Inclusive - Adults Only?

This adults-only property offers many amenities for couples, including champagne service as well as a beach and an ocean-view restaurant.

Does Blue Diamond Luxury Boutique - All Inclusive - Adults Only have a hot tub?

No, but this property does have a steam room.

Does Blue Diamond Luxury Boutique - All Inclusive - Adults Only have a restaurant with a breakfast menu?

Yes, Blue Diamond Luxury Boutique - All Inclusive - Adults Only has 3 restaurants, and serves free cooked-to-order breakfasts.

Will Blue Diamond Luxury Boutique - All Inclusive - Adults Only allow pets to stay for free?

Although they can't stay for free, dogs are welcome at Blue Diamond Luxury Boutique - All Inclusive - Adults Only for a fee of USD 35 per pet, per night. The property also provides food and water bowls.

Does Blue Diamond Luxury Boutique - All Inclusive - Adults Only have connecting rooms available?

No, this property doesn't feature connecting guestrooms.

How far is the airport from Blue Diamond Luxury Boutique - All Inclusive - Adults Only?

The closest major airport to Blue Diamond Luxury Boutique - All Inclusive - Adults Only is Cozumel Intl. Airport (CZM), which is 27.3 mi away (264 minutes by car). Another top airport is Cancun Intl. Airport (CUN), which is located 28.7 mi away (40-minute drive).

Are there rooms with balconies at Blue Diamond Luxury Boutique - All Inclusive - Adults Only?

Yes, some guestrooms at this property offer either a furnished balcony/patio and a furnished patio where guests can enjoy ocean and garden views.

Does Blue Diamond Luxury Boutique - All Inclusive - Adults Only have a wedding venue on site?

If you plan to exchange vows during your trip, consider the wedding services available at Blue Diamond Luxury Boutique - All Inclusive - Adults Only.

Blue Diamond Luxury Boutique - All Inclusive - Adults Only Reviews

Reviews

8.6

Excellent

Rating 10 - Excellent. 569 out of 942 reviews
Rating 8 - Good. 182 out of 942 reviews
Rating 6 - Okay. 82 out of 942 reviews
Rating 4 - Poor. 56 out of 942 reviews
Rating 2 - Terrible. 53 out of 942 reviews

9.0/10

Cleanliness

9.0/10

Staff & service

8.0/10

Amenities

8.2/10

Property conditions & facilities

Reviews

10/10 Excellent

TAKAHIRO

Stayed 2 nights in Jan 2026

8/10 Good

karen

Liked: Cleanliness
Stayed 7 nights in Jan 2026

10/10 Excellent

Nehal

Liked: Cleanliness, amenities
Wonderful hotel staff, who made our stay feel so special. Jenny was a delightful staff and brightened our day with her positive vibes and cheerful smile. As read on many prior reviews the hotel doesn't look as new as it once did. There are signs of wear and tear and agree some much needed maintenance is definitely required to the hotel to make it truly shine. Being a boutique hotel does have its qualities where you are given quality over quantity and that showed, food and service was exceptional.
Stayed 10 nights in Dec 2025

10/10 Excellent

Nina

Traveled with group
Liked: Cleanliness, amenities, property conditions & facilities
Blue Diamond is out of this world. It feels like walking into a "White Lotus" set. Impeccable grounds, gorgeous architecture, EVERY SINGLE staff member was gracious and kind...the food was amazing, the rooms were beautiful. We saw lots of coatis and beautiful birds. The resort was very quiet and the ultimate place to relax. There are activities to do onsite but they were out of our budget.
Stayed 3 nights in Jan 2026

4/10 Poor

Sarah

Traveled with family
Liked: Cleanliness
Disliked: Amenities, property conditions & facilities
Staff were friendly. Beautiful grounds. However, room did not have hot water. Maintenance was called out 3 times, then informed me that it was fixed, and to wait for it to get hot. Each time, it was 35mins wait. I can see maybe 10 min to get hot but 35 is a long time. It makes it so every time you use the toilet, you must wash in cold water. Then, the lights stopped working. It was not the power to the whole room, just all lighting. I was told maintenance was coming right away, but after waiting 45 mins I left the room. I had adjusted the room a/c warmer, but it never got warmer, even with the heater on. The bedding was all very thin sheets and no blanket to the side or on the couch or anything, so I had to sleep with both bath robes on top of the covers to stay warm, in a suite where I could not get warm by taking a hot shower unless I waited 35 mins. When we checked in, we were given a whole show about free upgrades, and then the room I was “upgraded” to didn’t work, and was in a section right next to the construction of the resort next door. I heard construction noises constantly. If I went on the patio, even fully clothed and covered, I would get cat-called by the men working. I did not feel comfortable to be on the patio let alone lay out. Also we were told the resort was under-capacity, so one of the restaurants would be closed each night, yet I was not allowed to move rooms. My family also got the wrong room type, and one had to sleep on a couch.
Stayed 3 nights in Nov 2025

6/10 Okay

Denise

Stayed 6 nights in Nov 2025

4/10 Poor

Phillip, sault ste.marie

Traveled with partner
Liked: Staff & service
Disliked: Amenities, property conditions & facilities
This property is promoted as a 5 Star Luxury Resort but really is not! Might have been 10 plus years ago but very run down and in some cases unsafe, decking and railings are ready to break and met another couple who actually fell through railing when looking at alligators below. Feels like it’s been abandoned and reopened without any repair or investment going into the property. Mice droppings in room and when mentioned told property is surrounded by jungle and animals so to be expected!! Only one restaurant open some days, very long walk or golf cart ride to beach and small pool or restaurant to eat anything. Room keys constantly stop working and require multiple in-convent trips to front desk to yet get another card that will not work, door scanners need replacing.. bell hops and waiting staff are wonderful and try to make up for shortcomings but property management poor and no investment on keeping it at a acceptable standard. Sewage smell, lobby advertised as having a cafe with light breakfast items, always empty no food to be had!! Paid for a spa experience in forest area with abandoned structures with toilet without a seat that didn’t flush and shower hardly working, lockers with lizards in them,.We chose this resort because photos represented beach as large and beautiful witch maybe at one time it was, worst by far on 3 mile stretch walked no upkeep going on, it was rated 5 stars and luxury, however a stretch to class it as a 3 star in my opinion. Very disappointed
Stayed 7 nights in Nov 2025

6/10 Okay

Kaj

Liked: Cleanliness, amenities
Disliked: Staff & service
I had a horrible experience when I, after 21 hours trip. The concierge was arrogant and unfriendly, having ,e to sign a lot of paper just saying :Sign there. But the worst came when he insisted that I should pay the whole amount for my stay I had problems with my Amex so he ordered me to phone my bank in Sweden (the time there would be 5 am). I refused and asked if it could wait until the following day. He refused. So he let me go to bed after paying half of the bill, with a credit card how actually is connected to my wife. Finally I got to my room. The following morning when I was ordered to go to reception to pay the remaining part it showed that the costs were pre-paid.I can't get rid of a bad feeling that the insistency of the concierge had some special purpose. Extremely sad since I thoroughly enjoyed the stay. But the reception overshadowed the rest, unfortunately
Stayed 2 nights in Nov 2025

10/10 Excellent

Shlomo

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excelent and tasty all kinds the food. Looks like special sheff chooked it. The atmospheric, type of the gusts, the quietly and the very special architectural of the place inside the jungle, including few kinds of animals, make it the best place for vacation.
Stayed 4 nights in Nov 2025

10/10 Excellent

Ambri

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Well stocked and clean
Stayed 6 nights in Nov 2025

8/10 Good

Nitsa, Hillsborough

Customer service on ten! Xavier, Abril, Fernando and Francisco and the rest of the staff are amazing! Room was extremely clean. They have 3 restaurants but Amber was delicious but to be honest I was sad it was only open for two days because the other restaurant was just okay
Stayed 6 nights in Oct 2025

10/10 Excellent

sharon

Stayed 5 nights in Oct 2025

10/10 Excellent

Chris

Traveled with partner
Liked: Cleanliness, staff & service, amenities
Property is in rough shape. Needs work. Showing its age. But we overlooked that because the staff are incredible. The food is amazing. We had the best time. So relaxing.
Stayed 10 nights in Oct 2025

10/10 Excellent

Daisy

Stayed 6 nights in Oct 2025

10/10 Excellent

RAFAEL

Liked: Cleanliness, staff & service, property conditions & facilities
Excellent
Stayed 3 nights in Sep 2025

10/10 Excellent

Derek

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Had a wonderful stay. Would recommend.
Stayed 5 nights in Sep 2025

2/10 Terrible

Priya

Stayed 4 nights in Sep 2025

10/10 Excellent

Paula

Traveled with family and small children, Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I had a fabulous stay at this hotel! The food was excellent, and the customer service was truly outstanding. I enjoyed a cocktail class with Juan Pablo and a yoga session with Emanuel—both experiences were amazing. All the staff work with their hearts, making every moment feel special. The team here is truly exceptional, and they made my time unforgettable.
Stayed 4 nights in Sep 2025

10/10 Excellent

Steve

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 7 nights in Sep 2025

10/10 Excellent

Alisha

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff was amazing! Facility was very clean. Very relaxing.
Stayed 8 nights in Sep 2025

8/10 Good

Bayan

Traveled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Perfect quiet getaway. It was our second time visiting the resort. There’s certainly some wear and tear but it’s nice overall. Delicious food!
Stayed 4 nights in Sep 2025

10/10 Excellent

Monica

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful resort with incredible staff!
Stayed 3 nights in Sep 2025

2/10 Terrible

William

Traveled with family
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
This property was horrible. I left early after only 1 day. Our Room did go below 79 degrees. This caused a health risk for me.
Stayed 3 nights in Aug 2025

10/10 Excellent

Valentin

Traveled with partner, Traveled with pets
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The best resort for Us!!!
Stayed 1 night in Aug 2025

6/10 Okay

Hannibal, Jacksonville

Traveled with partner
Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities
This property is great if you are looking to disconnect. The place is quiet and feels very inserted in nature. The staff is probably the best staff you are going to get anywhere. They are very cordial and cater to what you need. The main issue that we had is that the facilities are not being maintained as they should. They are decaying fast. On our first night the AC wasn't working so that took the first and second day to get us transferred to another room where the AC was better. The transportation around property is heavily dependent on Golf carts and there are not that many. So we love to use the bikes. The issue there again is that there are not that many bikes. and the ones that are there are in no good condition. We had to express our frustration and then we got bikes assigned to us. There is no peer, no kayaks either. The food is great and again the staff is supper.
Stayed 5 nights in Aug 2025

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