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Balkón Boutique Hotel

3.0 star property
Art Deco hotel with a nearby private beach and a rooftop terrace

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Photo gallery for Balkón Boutique Hotel

Rooftop terrace
Rooftop terrace
Superior Double Room, 1 King Bed, Balcony | Premium bedding, down comforters, minibar, in-room safe
Lobby sitting area
Rooftop terrace

Reviews

8.8 out of 10
Excellent

Popular amenities

  • Pool
  • Free WiFi
  • Air conditioning
  • Housekeeping
  • 24/7 front desk

Explore the area

View in a map
Avenida 10 entre Calle 60 y 62, Playa del Carmen, QROO, 77728
  • Place, Mamitas Beach
    ‪10 min walk‬
  • Place, Playa del Carmen Main Beach
    ‪13 min walk‬
  • Place, Quinta Avenida
    ‪16 min walk‬
  • Airport, Cancun, Quintana Roo (CUN-Cancun Intl.)

Room options

View all photos for Double Room, 2 Double Beds

Double Room, 2 Double Beds | Premium bedding, down comforters, minibar, in-room safe

Double Room, 2 Double Beds

8.0 out of 10
Very good
(1 review)
  • 237 sq ft
  • Sleeps 4
  • 2 Double Beds

View all photos for Double Room, 1 Queen Bed

Double Room, 1 Queen Bed | Premium bedding, down comforters, minibar, in-room safe

Double Room, 1 Queen Bed

10.0 out of 10
Exceptional
(2 reviews)
  • 183 sq ft
  • City view
  • Sleeps 2
  • 1 Queen Bed

View all photos for Double Room, 1 King Bed

Double Room, 1 King Bed | Premium bedding, down comforters, minibar, in-room safe

Double Room, 1 King Bed

  • 237 sq ft
  • City view
  • Sleeps 3
  • 1 King Bed

View all photos for Superior Double Room, 1 King Bed, Balcony

Superior Double Room, 1 King Bed, Balcony | Premium bedding, down comforters, minibar, in-room safe

Superior Double Room, 1 King Bed, Balcony

  • 237 sq ft
  • City view
  • Sleeps 3
  • 1 King Bed

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About the neighborhood

Playa del Carmen

Located in Luis Donaldo Colosio, Balkón Boutique Hotel is a leisurely stroll from popular sights such as Mamitas Beach and Quinta Avenida. This 24-room, 3-star hotel has conveniences like a private beach, an outdoor pool, and free in-room WiFi.

What's nearby

  • Mamitas Beach - 10 min walk - 0.5 miles
  • Playa del Carmen Main Beach - 13 min walk - 0.7 miles
  • Playa 88 - 14 min walk - 0.8 miles
  • Quinta Avenida - 16 min walk - 0.9 miles
  • Punta Esmeralda Beach - 7 min drive - 0.9 miles

Getting around

  • Cancun Intl. Airport (CUN) - 48 min drive

Restaurants

  • ‪Crisol - ‬2 min walk
  • ‪Que Huevos - ‬6 min walk
  • ‪Ceviche Corazon - ‬5 min walk
  • ‪Roma Spaghetti - ‬8 min walk
  • ‪Quinta Parilla - ‬7 min walk

About this property

Balkón Boutique Hotel

Art Deco hotel with a nearby private beach and a rooftop terrace
Balkón Boutique Hotel offers an outdoor pool, a rooftop terrace, and free WiFi in public areas. Airport transportation is made easy with an airport shuttle (available 24 hours) for MXN 2500 per vehicle roundtrip. The front desk is staffed 24/7 to help with luggage storage, securing valuables, and tours or tickets. Additional amenities include coffee/tea in a common area, a microwave in a common area, and a water dispenser.
42-inch flat-screen TVs come with digital channels and Netflix, and guests can stay connected with free WiFi. Beds sport premium bedding and down comforters, and bathrooms offer rainfall showers and hair dryers. Other standard amenities include minibars, safes, and desks.
Recreational amenities at the hotel include an outdoor pool.

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Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • No onsite parking available
  • 24-hour roundtrip airport shuttle at scheduled times and on request for a surcharge

Food and drink

  • Coffee and tea in common areas

Things to do

  • Outdoor pool

Family friendly

  • Outdoor pool

Conveniences

  • 24-hour front desk
  • Luggage storage
  • Safe at front desk
  • Shared microwave
  • Water dispenser

Guest services

  • Housekeeping (daily)
  • Proposal/romance packages
  • Tour and ticket assistance

Business services

  • Coworking space

Outdoors

  • Beach loungers
  • Beach towels
  • Beach umbrellas
  • Free pool cabanas
  • Outdoor entertainment area
  • Outdoor furniture
  • Pool loungers
  • Rooftop terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Accessible airport shuttle
  • Elevator
  • Well-lit path to entrance
  • Wheelchair-accessible path to elevator

More

  • 1 building
  • 6 floors
  • Art Deco architecture
  • Communal living room
  • Designated smoking areas

Room amenities

Bedroom

  • Blackout drapes
  • Down comforter
  • Premium bedding

Bathroom

  • Hair dryer
  • Private bathroom
  • Rainfall showerhead
  • Shampoo
  • Shower
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • 42-inch flat-screen TV with digital channels
  • Netflix
  • Streaming services

Food and drink

  • Minibar

More

  • Air conditioning
  • Desk
  • Iron/ironing board on request
  • Laptop workspace
  • Safe

Policies

Check-in

Check-in time starts at 3:00 PM
Early check-in subject to availability
Minimum check-in age: 18

Check-out

Check-out before noon

Special check-in instructions

This property offers transfers from the airport (surcharges may apply); to arrange pick-up, guests must contact the property 48 hours prior to arrival, using the contact information on the booking confirmation
Guests will receive an email within 24 hours before arrival with check-in instructions; front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • This property doesn't allow pets or service animals

Property payment types

Important information

Optional extras

These fees and deposits will be charged at check-in, check-out, or the time of service.

  • Airport shuttle fee: MXN 2500 per vehicle (roundtrip, maximum occupancy 4)

This list may not be comprehensive. Fees and deposits might not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
Cashless transactions are available
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
  • Check-in: 3:00 PM
  • Check-out: noon
  • Minimum check-in age: 18
The front desk is open 24 hours a day. For convenient arrivals and departures, you can take advantage of the airport shuttle (available 24 hours), which is offered for a fee.

We should mention

Details about charges, deposits, or other important information:

  • This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
  • This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children. If you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room.
  • Charges for extra guests may apply and vary depending on the property's policy.
  • A cash deposit, credit card, or debit card for incidental charges, as well as a government-issued photo ID, may be required at check-in.
  • Special requests are subject to availability at the time of check-in and can't be guaranteed. Certain requests may come with additional charges.
  • No parking is available onsite.
  • This property accepts credit cards, debit cards, and cash.
  • Cashless payment methods are available for all transactions.

Additional information about polices, regulations, and more:

  • Pool access available from 8:00 AM to 9:00 PM.
  • No cribs or infant beds are available.
  • No rollaway or extra beds are available.

Property is also known as

Balkón Boutique Hotel Hotel
Balkón Boutique Hotel Playa del Carmen
Balkón Boutique Hotel Hotel Playa del Carmen

Frequently asked questions

Is free cancellation available at Balkón Boutique Hotel?

Balkón Boutique Hotel offers free cancellation on certain room rates. If you'd like to learn more, look at the cancellation policy on our site.

What's there to see close to Balkón Boutique Hotel?

This hotel is situated in Luis Donaldo Colosio within a short 15-minute walk of Playa del Carmen Main Beach and also 12 minutes on foot from Mamitas Beach. You'll also find Quinta Avenida and Playacar Beach within a short drive.

Is there parking available at Balkón Boutique Hotel?

No, there isn't parking available at the hotel.

Does Balkón Boutique Hotel have a casino on the premises?

No, Balkón Boutique Hotel doesn't have a casino.

Is there an indoor pool at Balkón Boutique Hotel?

No, this hotel doesn't have an indoor pool; however, there is an outdoor pool. Guests have pool access between 8:00 AM and 9:00 PM.

What do couples enjoy most about Balkón Boutique Hotel?

There are plenty of amenities for couples at this hotel, including an outdoor pool, proposal/romance packages, and a nearby private beach.

Are there hot tubs at Balkón Boutique Hotel?

No, there isn't a spa tub at this hotel.

Does Balkón Boutique Hotel feature a restaurant that includes a breakfast menu?

No, Balkón Boutique Hotel doesn't have a restaurant that serves breakfast.

Does Balkón Boutique Hotel allow pets to stay free of charge?

No, pets and service animals aren't allowed at Balkón Boutique Hotel.

Does Balkón Boutique Hotel have connecting rooms?

No, this hotel doesn't feature connecting guestrooms.

How close is the airport from Balkón Boutique Hotel?

The closest major airport to Balkón Boutique Hotel is Cozumel Intl. Airport (CZM), which is 23.1 mi away (258 minutes by car).

Can I book a room with a balcony at Balkón Boutique Hotel?

Yes, some guestrooms at Balkón Boutique Hotel offer a balcony and may feature city views.

Balkón Boutique Hotel Reviews

Reviews

8.8

Excellent

Rating 10 - Excellent. 48 out of 75 reviews
Rating 8 - Good. 13 out of 75 reviews
Rating 6 - Okay. 8 out of 75 reviews
Rating 4 - Poor. 1 out of 75 reviews
Rating 2 - Terrible. 5 out of 75 reviews

9.0/10

Cleanliness

9.0/10

Staff & service

9.0/10

Amenities

8.6/10

Property conditions & facilities

Reviews

10/10 Excellent

Gregorio

Stayed 2 nights in Sep 2025

10/10 Excellent

Erika

Stayed 3 nights in Aug 2025

10/10 Excellent

Yaritza

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 3 nights in Aug 2025

10/10 Excellent

Yaritza

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Amazing Place , very clean and quiet !
Stayed 2 nights in Aug 2025

10/10 Excellent

Yaritza

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 2 nights in Aug 2025

2/10 Terrible

Mateo

Traveled with family
Liked: Amenities
Disliked: Cleanliness, property conditions & facilities
The hotel is very noisy
Stayed 10 nights in Jun 2025

10/10 Excellent

Marco

Traveled with family
Liked: Cleanliness, amenities, property conditions & facilities
Great staff, smells nice, and some how new. I’ll definitely stay again
Stayed 1 night in Jun 2025

10/10 Excellent

Maria, New York

Stayed 6 nights in May 2025

8/10 Good

Marco

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great stay, although didn’t feel as nice as the first time I stayed there
Stayed 1 night in May 2025

10/10 Excellent

Marco

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great experience! I would definitely come back
Stayed 1 night in Apr 2025

8/10 Good

J

Liked: Cleanliness, property conditions & facilities
Stayed 1 night in Apr 2025

10/10 Excellent

Kristin

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Mar 2025

8/10 Good

Kirsten

Traveled with partner
Liked: Staff & service, amenities, property conditions & facilities
We enjoyed our stay here. The room was a good size with a good shower. Take note when they describe balcony as this is not a balcony with space to sit on. Great facilities for coffee and tea in the lobby. The staff were very helpful with organising cheaper taxis for us
Stayed 3 nights in Apr 2025

10/10 Excellent

Simon

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Extended stay on extended stay, wish I was still there!
Stayed 2 nights in Mar 2025

10/10 Excellent

Simon

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Enjoyable stay that got extended more than once, that says it all!
Stayed 1 night in Mar 2025

10/10 Excellent

Adam

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Mar 2025

10/10 Excellent

Laurie

Stayed 1 night in Mar 2025

10/10 Excellent

raymond

Stayed 1 night in Feb 2025

6/10 Okay

Amber

Business traveler
No hot water
Stayed 1 night in Feb 2025

8/10 Good

Donald

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities
The desk personnel were very nice and helpful. The roof top pool was small bet clear and area around was comfortable. The rooms were clean and the shower was hot and had good pressure. The lobby had free coffee and cold water refill station. The hotel was very good for the price.
Stayed 4 nights in Feb 2025

10/10 Excellent

Alexander

Stayed 1 night in Feb 2025

6/10 Okay

Kiera

Stayed 4 nights in Feb 2025

10/10 Excellent

Kai

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Feb 2024

8/10 Good

Travis

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Feb 2024

2/10 Terrible

Brian

Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities
Stayed 2 nights in Feb 2024