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Alila Mayakoba

5.0 star property
Luxury resort on the beach, with 2 outdoor pools

Choose dates to view prices

Photo gallery for Alila Mayakoba

Exterior
Body treatments, hydrotherapy, body wraps, body scrubs, facials
Boating
Breakfast, lunch, dinner served; local and international cuisine
Sports facility

Reviews

8.6 out of 10
Excellent

Popular amenities

  • Pool
  • All inclusive
  • Pet friendly
  • Bar

Explore the area

View in a map
Carretera Federal, Cancun-Playa del Carmen Km 298, Playa del Carmen, QROO, 77710
  • Place, El Camaleón Mayakoba Golf Course
    ‪11 min walk‬
  • Place, Maroma Beach
    ‪15 min drive‬
  • Place, Xcaret Eco Theme Park
    ‪23 min drive‬
  • Airport, Cancun, Quintana Roo (CUN-Cancun Intl.)
    ‪56 min drive‬

Room options

View all photos for Suite (Sanctuary, Lagoon Area, w/Plunge Pool)

1 bedroom, premium bedding, free minibar items, in-room safe

Suite (Sanctuary, Lagoon Area, w/Plunge Pool)

  • 538 sq ft
  • Lagoon view
  • Sleeps 4
  • 1 King Bed

View all photos for Room, 2 Double Beds, Lagoon View

1 bedroom, premium bedding, free minibar items, in-room safe

Room, 2 Double Beds, Lagoon View

  • 538 sq ft
  • Lagoon view
  • Sleeps 4
  • 2 Double Beds

View all photos for Room, 1 King Bed, Lagoon View

1 bedroom, premium bedding, free minibar items, in-room safe

Room, 1 King Bed, Lagoon View

  • 538 sq ft
  • Lagoon view
  • Sleeps 3
  • 1 King Bed

View all photos for Suite (Harmony, Beach Area, w/Plunge Pool)

Suite (Harmony, Beach Area, w/Plunge Pool) | 1 bedroom, premium bedding, free minibar items, in-room safe

Suite (Harmony, Beach Area, w/Plunge Pool)

  • 1292 sq ft
  • Lagoon view
  • Sleeps 4
  • 1 King Bed

View all photos for Room, 2 Double Beds (Beach Area)

1 bedroom, premium bedding, free minibar items, in-room safe

Room, 2 Double Beds (Beach Area)

  • 538 sq ft
  • Lagoon view
  • Sleeps 4
  • 2 Double Beds

View all photos for Room, 1 King Bed (Beach Area)

1 bedroom, premium bedding, free minibar items, in-room safe

Room, 1 King Bed (Beach Area)

  • 538 sq ft
  • Lagoon view
  • Sleeps 3
  • 1 King Bed

View all photos for Studio, Ocean View (w/ Plunge Pool)

1 bedroom, premium bedding, free minibar items, in-room safe

Studio, Ocean View (w/ Plunge Pool)

  • 700 sq ft
  • Ocean view
  • Sleeps 3
  • 1 King Bed

View all photos for Room, 2 Double Beds

1 bedroom, premium bedding, free minibar items, in-room safe

Room, 2 Double Beds

  • 538 sq ft
  • Lagoon view
  • Sleeps 4
  • 2 Double Beds

View all photos for Room, 1 King Bed

1 bedroom, premium bedding, free minibar items, in-room safe

Room, 1 King Bed

  • 538 sq ft
  • Lagoon view
  • Sleeps 3
  • 1 King Bed

View all photos for Room, 1 King Bed, Beachfront (w/ Plunge Pool)

1 bedroom, premium bedding, free minibar items, in-room safe

Room, 1 King Bed, Beachfront (w/ Plunge Pool)

  • Ocean view
  • Sleeps 3
  • 1 King Bed

View all photos for Suite (Sanctuary,w/Plunge Pool, Acces Shower)

1 bedroom, premium bedding, free minibar items, in-room safe

Suite (Sanctuary,w/Plunge Pool, Acces Shower)

  • Sleeps 4
  • 1 King Bed

View all photos for Suite (Sanctuary, Lagoon Area)

Suite (Sanctuary, Lagoon Area) | 1 bedroom, premium bedding, free minibar items, in-room safe

Suite (Sanctuary, Lagoon Area)

  • Sleeps 4
  • 1 King Bed

View all photos for Room, 1 King Bed (Lagoon Area, w/Plunge Pool)

1 bedroom, premium bedding, free minibar items, in-room safe

Room, 1 King Bed (Lagoon Area, w/Plunge Pool)

  • Sleeps 3
  • 1 King Bed

View all photos for Suite, Ocean View (SERENITY SUITE (w/ PLUNGE POOL))

1 bedroom, premium bedding, free minibar items, in-room safe

Suite, Ocean View (SERENITY SUITE (w/ PLUNGE POOL))

  • Sleeps 4
  • 1 King Bed

View all photos for Suite (HARMONY SUITE BEACH AREA)

Suite (HARMONY SUITE BEACH AREA) | 1 bedroom, premium bedding, free minibar items, in-room safe

Suite (HARMONY SUITE BEACH AREA)

  • Sleeps 4
  • 1 King Bed

View all photos for Room, 1 King Bed, Ocean View

1 bedroom, premium bedding, free minibar items, in-room safe

Room, 1 King Bed, Ocean View

  • Sleeps 3
  • 1 King Bed

View all photos for Room, 2 Double Beds, Ocean View

1 bedroom, premium bedding, free minibar items, in-room safe

Room, 2 Double Beds, Ocean View

  • Sleeps 4
  • 2 Double Beds

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About the neighborhood

Playa del Carmen

El Camaleón Mayakoba Golf Course is a short stroll from Alila Mayakoba, and other popular attractions like Quinta Avenida are within a 10-minute drive. This 182-room, 5-star resort has 2 outdoor pools along with a private beach and a full-service spa.
View more Resorts in Playa del CarmenOpens in a new window

What's nearby

  • El Camaleón Mayakoba Golf Course - 11 min walk - 0.6 miles
  • Quinta Avenida - 12 min drive - 6.2 miles
  • Mamitas Beach - 13 min drive - 6.4 miles
  • Maroma Beach - 15 min drive - 7.7 miles
  • Xcaret Eco Theme Park - 23 min drive - 12.5 miles

Getting around

  • Cancun Intl. Airport (CUN) - 41 min drive

Restaurants

  • ‪Festival - ‬4 min drive
  • ‪El Charro - ‬4 min drive
  • ‪Black & White - ‬4 min drive
  • ‪La Hacienda - ‬5 min drive
  • ‪Yookoso - ‬4 min drive

About this property

Alila Mayakoba

Luxury resort on the beach, with 2 outdoor pools
Alila Mayakoba features a private beach, a full-service spa, and 2 outdoor pools. Free valet and self parking are available, and there's also a free beach shuttle. The 24-hour front desk has multilingual staff ready to assist with tours or tickets, dry cleaning/laundry, and luggage storage. If you like to take your furry friend along on your adventures, this pet-friendly property offers food and water bowls. Other amenities at this beach resort include a gym, a sauna, and free WiFi in public areas.
Flat-screen TVs come with cable channels and pay movies, and guests can stay connected with free WiFi. Beds are dressed in premium bedding and bathrooms offer hair dryers and free toiletries. IPod docks, free minibar items, and coffee makers are also available. Housekeeping is available on request.
A private beach, a health club, and complimentary bicycles are featured at the resort. 2 outdoor swimming pools are on site along with a hot tub. Other recreational amenities include a sauna and a 24-hour fitness center.

The recreational activities listed below are available either on site or nearby; fees may apply.

Naum has 6 treatment rooms. Services include facials, body wraps, body scrubs, and body treatments. A variety of treatment therapies are provided, including hydrotherapy. The spa is open daily.

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Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free beach shuttle
  • Free secured, uncovered self parking on site
  • Free valet parking on site
  • Wheelchair-accessible parking available

Food and drink

  • Daily full breakfast available 7:00 AM to 11:00 AM for a fee: USD 35 for adults and USD 18 for children
  • 2 beach bars
  • A bar/lounge
  • A restaurant
  • Couples/private dining

Restaurants on site

  • Casa Amate
  • Cocina Milagro
  • Sotavento
  • Tinta del Pulpo
  • Vegan Bar

Things to do

  • 18-hole adjacent golf course
  • 2 outdoor pools
  • 24-hour gym
  • Beach yoga
  • Ecotours
  • Fitness classes
  • Free bicycle rentals
  • Free children's club
  • Full-service spa
  • Golf
  • Hot tub
  • Kayaking
  • Mini golf
  • Sauna
  • Snorkeling
  • Steam room

Family friendly

  • 2 outdoor pools
  • Babysitting (surcharge)
  • Free children's club
  • Laundry facilities
  • Mini golf
  • Supervised activities for children (surcharge)

Conveniences

  • 24-hour front desk
  • ATM
  • Laundry facilities
  • Luggage storage

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Proposal/romance packages
  • Tour and ticket assistance
  • Turndown service
  • Wedding services

Business services

  • 5 meeting rooms
  • 66,736 square feet of conference space

Outdoors

  • Barbecue grill
  • Beach loungers
  • Beach towels
  • Beach umbrellas
  • Garden
  • On a private beach
  • Pool cabanas (surcharge)
  • Pool loungers
  • Pool umbrellas
  • Terrace

Full-service spa

  • 6 treatment rooms
  • Body scrubs
  • Body wraps
  • Facials
  • Hydrotherapy
  • Manicures/pedicures
  • Massage
  • Spa open daily

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • 2 accessible parking spaces
  • Assistive listening devices
  • Braille/raised signage
  • Magnifying mirror
  • No elevator
  • Phone accessibility kit
  • Visual fire alarm
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible parking
  • Wheelchair-accessible registration desk (39 inches high)
  • Wheelchair-accessible restaurant

More

  • 3 floors
  • At least 80% lighting from LEDs
  • At least 80% of food locally-sourced
  • At least 80% organic food
  • Banquet hall
  • Built in 2016
  • Comprehensive recycling policy
  • Designated smoking areas
  • Double-glazed windows
  • Eco-friendly cleaning products used
  • Humane treatment of captive wild animals
  • Local artist showcase
  • Local culture and ecosystem education
  • Locally-owned and organized tours and activities
  • Vegan dining options
  • Vegetarian breakfast available
  • Vegetarian dining options

Room amenities

Bedroom

  • Hypo-allergenic bedding
  • Premium bedding

Bathroom

  • Bathtub or shower
  • Free toiletries
  • Hair dryer
  • Shower
  • Towels provided

Entertainment

  • Flat-screen TV with cable channels
  • iPod dock
  • Pay movies

Food and drink

  • 24-hour room service
  • Champagne service
  • Coffee/tea maker
  • Free bottled water
  • Free minibar (limited items)

More

  • Air conditioning
  • Ceiling fan
  • Cleaning products are eco-friendly
  • Eco-friendly toiletries
  • Energy-saving switches in guestrooms
  • Iron/ironing board
  • LED lighting
  • Phone
  • Safe
  • Water-efficient toilets

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: anytime
Early check-in subject to availability
Early check-in is available for a fee
Minimum check-in age: 18

Check-out

Check-out before noon
Late check-out subject to availability
A late check-out fee will be charged
Express check-out available

Special check-in instructions

Guests must contact the property in advance for check-in instructions; front desk staff will greet guests on arrival at the property
To make arrangements for check-in please contact the property at least 48 hours before arrival using the information on the booking confirmation

Renovations and closures

This property is closed from March 2 2025 to February 12 2026 (dates subject to change).

Access methods

Staffed front desk

Pets

  • This property welcomes pets for USD 100 per pet, per night, plus a deposit of USD 100 per stay
  • Food and water bowls are available
  • Service animals exempt from fees

Children and extra beds

  • Children 11 years old and younger stay free when using existing bedding

Property payment types

Important information

Optional extras

These fees and deposits will be charged at check-in, check-out, or the time of service.

  • Fee for full breakfast: approximately USD 35 for adults and USD 18 for children
  • Pet deposit: USD 100 per stay
  • Pet fee: USD 100 per pet, per night
  • Service animals are exempt from fees
  • Early check-in is available for a fee (subject to availability)
  • Late check-out is available for a fee (subject to availability)

This list may not be comprehensive. Fees and deposits might not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and debit cards; cash is not accepted
Cashless transactions are available
This property uses a grey water recycling system and eco-friendly cleaning products
Safety features at this property include a fire extinguisher, a smoke detector, and a first aid kit
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
This property affirms that it follows the cleaning and disinfection practices of GBAC STAR (Hyatt)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
  • Check-in: 3:00 PM
  • Check-out: noon
  • Minimum check-in age: 18
The front desk is open 24 hours a day, and checking out is easy with express services. Driving? This property offers free parking.

We should mention

Details about charges, deposits, or other important information:

  • This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
  • This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children. If you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room.
  • Charges for extra guests may apply and vary depending on the property's policy.
  • A cash deposit, credit card, or debit card for incidental charges, as well as a government-issued photo ID, may be required at check-in.
  • Special requests are subject to availability at the time of check-in and can't be guaranteed. Certain requests may come with additional charges.
  • This property accepts credit cards and debit cards. Cash is not accepted. 
  • This property uses a grey water recycling system and eco-friendly cleaning products.
  • Onsite safety features include a fire extinguisher, a smoke detector, and a first aid kit.
  • Cashless payment methods are available for all transactions.
  • This property affirms that it follows the cleaning and disinfection practices of GBAC STAR (Hyatt).

Additional information about polices, regulations, and more:

  • Reservations need to be made in advance for golf tee times. Contact the resort at the phone number listed on your booking confirmation.
  • There are no elevators.

Property is also known as

Andaz Mayakoba Resort Riviera Maya Playa del Carmen
Andaz Mayakoba Riviera Maya Playa del Carmen
Andaz Mayakoba Riviera Maya
Andaz Mayakoba Concept Hyatt Resort Playa del Carmen
Andaz Mayakoba Concept Hyatt Resort
Andaz Mayakoba Concept Hyatt Playa del Carmen
Andaz Mayakoba Concept Hyatt
az Mayakoba Concept Hyatt l C

Frequently asked questions

Are free cancellation options available at Alila Mayakoba?

Alila Mayakoba offers free cancellation on some room rates. For more details, take a look at the cancellation policy on our site.

What is there to do around Alila Mayakoba?

This resort is located in Playa del Carmen within a short 8-minute walk of El Camaleón Mayakoba Golf Course. You'll also find Tres Rios Ecopark and Punta Esmeralda Beach within a short drive.

Will I be able to park at Alila Mayakoba?

Yes, valet parking and self parking are offered for free at the resort. Accessible parking is also available for guests.

Is there a spa at Alila Mayakoba?

Naum is the resort's spa and services include body wraps, hydrotherapy, mani/pedis, and massages.

Does Alila Mayakoba have a casino on the premises?

No, Alila Mayakoba doesn't have a casino.

Will I find an indoor pool at Alila Mayakoba?

No, this resort doesn't have an indoor pool; however, there are 2 outdoor pools and a hot tub.

What will couples enjoy most about a stay at Alila Mayakoba?

There are many amenities for couples at this resort, including Champagne service as well as a private beach and 2 beach bars.

Does Alila Mayakoba have a hot tub?

Yes, guests can enjoy a spa tub at this resort.

Does Alila Mayakoba feature a restaurant that includes a breakfast menu?

Yes, Alila Mayakoba serves a full breakfast for a surcharge each morning at Cocina Milagro.

Will Alila Mayakoba allow pets to stay for free?

Although they can't stay for free, pets are welcome at Alila Mayakoba for a fee of USD 100 per pet, per night. The property also provides food and water bowls. A deposit of USD 100 per stay is collected.

Does Alila Mayakoba have connecting rooms?

No, there aren't connecting guestrooms at this resort.

How close is the airport from Alila Mayakoba?

The closest major airport to Alila Mayakoba is Cozumel Intl. Airport (CZM), which is 27.5 mi away (264 minutes by car). Another top airport is Cancun Intl. Airport (CUN), which is located 28.9 mi away (41-minute drive).

Are there rooms with balconies that I can book at Alila Mayakoba?

No, there aren't any guestrooms with balconies at Alila Mayakoba.

Does Alila Mayakoba have a wedding venue on site?

If you plan to exchange vows during your trip, consider the wedding services available at Alila Mayakoba.

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