ANDAZ MAYAKOBA RESORT RIVIERA MAYA, BY HYATT

You'll be asked to pay these charges at the property:

• Service fee: 10 percent
• Resort fee: MXN 860 per accommodation, per night

These are all of the charges provided to us by the property.

These fees and deposits will be charged at check-in, check-out, or the time of service.

• Fee for full breakfast: approximately MXN 650 per person
• Pet fee: MXN 1538 per pet, per night
• Service animals are exempt from fees
• Early check-in is available for a fee (subject to availability)
• Late check-out is available for a fee (subject to availability)

This list may not be comprehensive. Fees and deposits might not include tax and are subject to change.

• Check-in: 3:00 PM
• Check-out: noon
• Minimum check-in age: 18

Details about charges, deposits, or other important information:

• This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
• This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children. If you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room.
• Charges for extra guests may apply and vary depending on the property's policy.
• A cash deposit, credit card, or debit card for incidental charges, as well as a government-issued photo ID, may be required at check-in.
• Special requests are subject to availability at the time of check-in and can't be guaranteed. Certain requests may come with additional charges.
• This property accepts credit cards and debit cards. Cash is not accepted. 
• This property uses a grey water recycling system and eco-friendly cleaning products.
• Onsite safety features include a fire extinguisher, a smoke detector, and a first aid kit.
• Cashless payment methods are available for all transactions.
• This property affirms that it follows the cleaning and disinfection practices of GBAC STAR (Hyatt).

Additional information about polices, regulations, and more:

• Reservations need to be made in advance for golf tee times. Contact the resort at the phone number listed on your booking confirmation.
• There are no elevators.