- Charges for extra guests may apply and vary depending on the property's policy.
- A cash deposit or credit card for incidental charges, as well as a government-issued photo ID, are required at check-in.
- Special requests are subject to availability at the time of check-in and can't be guaranteed. Certain requests may come with additional charges.
- The following credit cards are accepted: American Express, Carte Blanche, Diners Club, Discover, JCB International, MasterCard, and Visa.
- Connecting or adjoining rooms can be requested, but all rooms are subject to availability. Contact the property using the phone number on your booking confirmation.
Holiday Inn Plattsburgh - Adirondack Area
3.0 out of 5.0Enter your dates to see prices
Holiday Inn Plattsburgh - Adirondack Area
3.0 out of 5.0
3.7
out of 5
Average Guest Review
See all 28 reviews
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Recent guest reviews
Considering that this hotel ranks with the highest priced ones in Plattsburgh, I was expecting a lot more. The breakfast was the worst one I have had in Plattsburgh (dry fried potatoes, cold eggs, etc...). The check in was slow and the person was not even at the desk during check out (just a note saying they would return in 5 minutes; I did not have time to see if the « 5 minutes »would stand true). There was only one elevator (VERY SMALL) and it is not centralized for the rooms; we were very far from the elevator and it seemed like the hall went on forever (if you have a disabilitiy be sure to ask for a room close to the elevator). This hotel is rated with 3 stars above some of the 2.5 Plattsburgh hotels; I am not sure how it got this rating...the 2.5 star hotels in the area are nicer... save your money and try a different hotel in this area. This one is underwhelming.
It was an ok experience overall. The king size bed was nice.
Very nice hotel, friendly stuff and the dinner in their hotel is nice too, good for the money.
I stayed in this hotel for one night on a business trip. The staff are friendly and the facilities are good. The room is clean. I do like the pool. The breakfast is so so but it is free. There were bagels, bread, cheerios, and fresh fruit. There was no hot food. There are hot food available but need additional cost.
For Plattsburgh - this was a nice inexpensive place to stay. Though it was 40 mins from Whiteface Mtn. where we ski - there are tons of places to shop and eat around just not the scenic surroundings. Jacuzzi in room was great - lots of hot water and fast to fill.
This reservation was made because we had to work close by. I had a very nice stay in the Plattsburgh area and the hotels location and cleanliness had a lot to do with it. We were walking distance from several great restaurants and had a pool and gym available to us at the hotel. I'd like to stay at the holiday Inn again next time we're in the area.
a bunch of bread, not even a little oven to heat up a croissant and of coarse, juice from concentrate.
I stayed here on business and the space and room was adequate. The hotel was clean and the staff professional. The food and bar were average. The continental breakfast was weak compared to other hotels.
The hotel was very convenient to the ferry to VT and to several restaurants. The staff were very helpful considering the one elevator was shut down waiting for a part. We were reimbursed with drink coupons.
A very pleasant stay. The rooms were clean, comfortable and quiet.
Clean room; easy internet access; close to restaurants Not impressed with breakfast
Quiet clean relaxing
Clean as a whistle and the staff was excellent. However A/C did not properly function; one room card didn't work; batteries in TV remote dead; no room safe; noisey in the morning-housekeeping (if you went out the night before) Smithfield is better if you like an efficiency This is better if you like a pool/spa Nightlife Lounge...Lounge... really who are you trying to kid. Just a regular hotel 6-8 seat bar (again Staff EXCELLENT! Small problems, Yet I would definately consider them in the future
Check in pleasant and informative. Large room and very clean. Family enjoyed the pool and restaurant. Staff pleasant and helpful. Good weekend with the family.
Room was very roomy, king size bed was very comfortable. everything worked which is always good. the only downsize which wasnt a biggie was that the bathroom was a little tight. But other than that, we would use this hotel again and would recommend also.
Hotel being remodeled. What's done is great. One small problem...bathroom door coming off its hinge. We called and it was fixed in no time.
We went to Plattsburgh for a house hunting trip. We were satisfied with the room and the very friendly staff. The shower was very strong which was great. The only thing we did not like was the continental breakfast which was very plain and uninteresting. We went once and never returned. We would stay there again. While the hotel is still going through renovations we never heard any noise.
Staff was very friendly and professional.
THE POOL WAS GREAT AND VERI NICE PLACE I WILL RECOMANTED THANK YOU
Our daughter attends SUNY at Plattsburgh. The Holiday Inn is close and a nice choice. There is minor construction ongoing at the hotel, but didn't interfere with our visit. The housekeeping staff and front desk staff is absolutely awesome. One note - several families checked in on Friday (we had stayed two previous nights) and their kids ran all over the place. They used the fitness room and pretty much trashed it. The remote control to one of the TVs was missing on Sat. morning, and there was trash everywhere. The pool area was being cleaned after they had trashed that. I'm just wondering if it would help if extra staff was put on to be more visible during Friday and Sat. night "family" stays. Other than that - I highly recommend the Holiday Inn at Plattsburgh and will definitely stay again.
Hotel highlights
- Free continental breakfast
- Free WiFi and wired Internet in rooms and public areas
- Free parking
- Onsite dining
Within a short walk of Champlain Centre, Holiday Inn Plattsburgh - Adirondack Area is within a mile (2 km) of State University of New York-Plattsburgh. This 102-room, 3-star hotel welcomes guests with free breakfast, an indoor pool, and free in-room WiFi. In central Plattsburgh, the hotel is also close to Kent Delord House Museum and Champlain Valley Transportation Museum.
Dining
Start your day off right with a free continental breakfast. This hotel is home to a restaurant and a bar/lounge. Satisfy your hunger from the comfort of your room with room service.
Rooms
Holiday Inn Plattsburgh - Adirondack Area's 102 rooms are air-conditioned and provide microwaves, refrigerators, and coffee makers. Flat-screen TVs come with cable channels and pay movies, and guests can stay connected with free WiFi and wired Internet. Bathrooms offer hair dryers and free toiletries, and beds sport pillow menus. Other amenities include free newspapers, free local calls, and video-game consoles.
Property features
Guests of Holiday Inn Plattsburgh - Adirondack Area have access to an indoor pool, a fitness center, and free WiFi in public areas. A stay here includes free parking. The front desk has multilingual staff on hand 24/7 to help with dry cleaning/laundry, concierge services, and securing valuables. Additional amenities include 2 meeting rooms, conference space, and a business center.
Guest reviews for Holiday Inn Plattsburgh - Adirondack Area
nothing special
Everyone
Considering that this hotel ranks with the highest priced ones in Plattsburgh, I was expecting a lot more. The breakfast was the worst one I have had in Plattsburgh (dry fried potatoes, cold eggs, etc...). The check in was slow and the person was not even at the desk during check out (just a note saying they would return in 5 minutes; I did not have time to see if the « 5 minutes »would stand true). There was only one elevator (VERY SMALL) and it is not centralized for the rooms; we were very far from the elevator and it seemed like the hall went on forever (if you have a disabilitiy be sure to ask for a room close to the elevator). This hotel is rated with 3 stars above some of the 2.5 Plattsburgh hotels; I am not sure how it got this rating...the 2.5 star hotels in the area are nicer... save your money and try a different hotel in this area. This one is underwhelming.
Everyone
It was an ok experience overall. The king size bed was nice.
Review comment
Sam responded on Aug 25, 2017
First of all thank you for your business and for your time in filling out the survey out of your busy schedule. We appreciate your honesty and constructive feedback. I am sorry to hear that you did not have the great experience.
awosome family trip
Families
Very nice hotel, friendly stuff and the dinner in their hotel is nice too, good for the money.
business trip
BusinessTravelers
I stayed in this hotel for one night on a business trip. The staff are friendly and the facilities are good. The room is clean. I do like the pool. The breakfast is so so but it is free. There were bagels, bread, cheerios, and fresh fruit. There was no hot food. There are hot food available but need additional cost.
nice jacuzzi room
Families
For Plattsburgh - this was a nice inexpensive place to stay. Though it was 40 mins from Whiteface Mtn. where we ski - there are tons of places to shop and eat around just not the scenic surroundings. Jacuzzi in room was great - lots of hot water and fast to fill.
great hotel
BusinessTravelers
This reservation was made because we had to work close by. I had a very nice stay in the Plattsburgh area and the hotels location and cleanliness had a lot to do with it. We were walking distance from several great restaurants and had a pool and gym available to us at the hotel. I'd like to stay at the holiday Inn again next time we're in the area.
breakfast sucks
Couples
a bunch of bread, not even a little oven to heat up a croissant and of coarse, juice from concentrate.
average hotel & restaurant
BusinessTravelers
I stayed here on business and the space and room was adequate. The hotel was clean and the staff professional. The food and bar were average. The continental breakfast was weak compared to other hotels.
convenient for our plans.
Couples
The hotel was very convenient to the ferry to VT and to several restaurants. The staff were very helpful considering the one elevator was shut down waiting for a part. We were reimbursed with drink coupons.
great family accommodations
Families
A very pleasant stay. The rooms were clean, comfortable and quiet.
Thank you for taking the time to share your feedback following your stay at the Holiday Inn Plattsburgh. Firstly, we apologize for the service concerns experienced as this was certainly not the image nor the experience that we wished for your to have. Your feedback has been shared with all of the concerned colleagues who are already working to address these concerns and prevent future occurrence. We thank you for sharing this feedback as this allows us the opportunity to make the necessary enhancements to our services in order to exceed your expectations in the future. Thank you for choosing Holiday Inn Plattsburgh and we hope to be presented with the opportunity to better serve you soon!