I enjoyed the check in service. It went very smoothly and quickly. The food was good. The pools are nice. The room was great. Criticism - The service could be better. The staff is nice but you have to
I really wanted to like this resort, but the moment we stepped foot in the lobby, I knew it wasn’t as I had hoped for- my expectations were so much higher than reality. First, front desk is rude. Plain and simple. Not friendly and didn’t even offer us water when we arrived, which we so desperately needed after the horrible hour long taxi ride from the airport. They may get awful guests, but we were never rude or awful to them, so I didn’t understand the mistreatment and lack of a warm welcoming. You’ll read many reviews regarding that as I had, but I simply ignored. Secondly, another fact I ignored is that the hotel is WAY OVERPRICED!!! The value is so low and the rates and menu prices are extremely too high.. it simply isn’t justified. Another common comment I‘d read in previous reviews, but again stupidly ignored. Thirdly, it’s is super run down/outdated/not well maintained, & not very clean especially the bathroom showers. And the damn “hot tub/spa/jacuzzi” you get with your standard overpriced room, well..the water is simply NOT hot but super cold! I really wanted a hot tub, which is why I specifically booked this room at this hotel, but was very disappointed and only used it for 15 minutes the first day. This was again something I had read twice in reviews & again overlooked for my own stubborn and foolish reasons.The point is- don’t ignore the reviews! It’s not worth what you pay. The pool and restaurant staff were awesome though! Pui was our favorite server!
The Wyndham Sea Pearl was an excellent choice for us because we traveled with our two small children (ages 3 and 8). It’s close enough to Patong Beach, but far enough to avoid the craziness. We also quite enjoyed the size of their rooms! We had over 1500sq feet to ourselves with a jacuzzi on the balcony. We ate their buffet breakfast every morning (although it was a little pricey for the selection). It’s also a five minute drive from Tiger Kingdom. One of the only downfalls about it, was the uphill location. It’s perched on top of a hill and if you have the hotel call you a taxi they want to charge you 500 Baht just to get to Patong and surrounding restaurants. We walked down to the front of the hotel and was able to find a taxi for less than half the cost. Also, the hotel’s airport shuttle is way over priced. We were able to find an airport driver for 750 Baht. The hotel will charge you 2200 Baht. All in all, the rooms were clean and spacious. The resort had friendly staff and the Carissa spa was just as it should be - quiet and relaxing. It was a good stay, but we may try a different hotel next time.
Location and nice resort !!!!!!! Nice front desk people
My friends and I really enjoyed this resort. Beautiful rooms and super close to the town. Daily breakfast was good and the restaurant food was so good. I would stay at Wyndham in Phuket again!
I loved this hotel. It was beautiful and the employees were exceptional. 15 minutes from the beach, rentals, and restaurants. Clubs near by as well.
Resort is very nice and relaxing . A few restaurants on the premise, spa and nice pools. Located on a hill which puts it out of the main patong beach but still only about a 10 min drive or shuttle in to town depending on traffic. Spa is nice and the overall resort is clean and well taken care of. Quiet so you are able to relax after being out and about. Rooms are clean and the big shower and Jacuzzi are a plus. Great experience at this resort.
Located away from the busy bustling street at Patong. Hotel comes with free shuttle that is good to go to Jungceylon and Patong beach. However, the hotel wifi was not working well for us. We couldn't connect 50 of the time. There were also insects (wasp and cockroach) found inside the room on our first night stay!
The hotel met my expectations, great resort would definitely recommend! My only complaint is the hold that was placed on my card, recommend just paying upon checking out!
Excellent accomadations and within minutes drive to shopping center and Patong beach. Staff very friendly and respectful. Beautiful grounds surround the villa and the buffet breakfast was excellent. The hotel tour guides were helpful with booking and finding tours for us. The city has a vast variety of tours with friendly and informative tour guides. I have no compliants. It was an excellent vacation and would stay at the Sea Pearl again if I come back to Phuket Island.
Wyndham Sea Pearl Resort Phuket places you within 2 miles (3 km) of popular sights like Patong Beach and Bangla Road. This 204-room, 4.5-star resort has 8 outdoor pools along with a full-service spa and 2 restaurants.
Enjoy dining at the resort's 2 onsite restaurants: Mook Talay specializes in international cuisine and serves breakfast, lunch, and dinner; Alfa Club and Restaurant offers relaxing pool views. Order from room service to satisfy your hunger without leaving your room, or make new friends over drinks at the bar/lounge. Cooked-to-order breakfast is offered for a fee each morning from 7:00 AM to 10:30 AM.
All 204 air-conditioned rooms feature balconies, refrigerators, and minibars. LCD TVs come with satellite channels, and free WiFi keeps guests connected. Bathrooms offer hair dryers, free toiletries, toothbrushes and toothpaste, and bathrobes. Other standard amenities include coffee makers, safes, and phones.
Guests of Wyndham Sea Pearl Resort Phuket have access to a full-service spa, 8 outdoor pools, and a nightclub. You can take advantage of free parking, along with an airport shuttle (available 24 hours) for THB 1600 per vehicle one-way. The 24-hour front desk has multilingual staff ready to assist with luggage storage, dry cleaning/laundry, and concierge services. Other amenities at this luxury resort include a children's pool, a fitness center, and a sauna.
I enjoyed the check in service. It went very smoothly and quickly. The food was good. The pools are nice. The room was great. Criticism - The service could be better. The staff is nice but you have to
I really wanted to like this resort, but the moment we stepped foot in the lobby, I knew it wasn’t as I had hoped for- my expectations were so much higher than reality. First, front desk is rude. Plain and simple. Not friendly and didn’t even offer us water when we arrived, which we so desperately needed after the horrible hour long taxi ride from the airport. They may get awful guests, but we were never rude or awful to them, so I didn’t understand the mistreatment and lack of a warm welcoming. You’ll read many reviews regarding that as I had, but I simply ignored. Secondly, another fact I ignored is that the hotel is WAY OVERPRICED!!! The value is so low and the rates and menu prices are extremely too high.. it simply isn’t justified. Another common comment I‘d read in previous reviews, but again stupidly ignored. Thirdly, it’s is super run down/outdated/not well maintained, & not very clean especially the bathroom showers. And the damn “hot tub/spa/jacuzzi” you get with your standard overpriced room, well..the water is simply NOT hot but super cold! I really wanted a hot tub, which is why I specifically booked this room at this hotel, but was very disappointed and only used it for 15 minutes the first day. This was again something I had read twice in reviews & again overlooked for my own stubborn and foolish reasons.The point is- don’t ignore the reviews! It’s not worth what you pay. The pool and restaurant staff were awesome though! Pui was our favorite server!
Dear Guest; Thank you for taking the time to review the resort after your recent stay. Please accept our apologies as it appears we did not meet your expectations this time. I do hope we will have the opportunity to win back your trust in the future. Best Regards, Bruce D General Manager
The Wyndham Sea Pearl was an excellent choice for us because we traveled with our two small children (ages 3 and 8). It’s close enough to Patong Beach, but far enough to avoid the craziness. We also quite enjoyed the size of their rooms! We had over 1500sq feet to ourselves with a jacuzzi on the balcony. We ate their buffet breakfast every morning (although it was a little pricey for the selection). It’s also a five minute drive from Tiger Kingdom. One of the only downfalls about it, was the uphill location. It’s perched on top of a hill and if you have the hotel call you a taxi they want to charge you 500 Baht just to get to Patong and surrounding restaurants. We walked down to the front of the hotel and was able to find a taxi for less than half the cost. Also, the hotel’s airport shuttle is way over priced. We were able to find an airport driver for 750 Baht. The hotel will charge you 2200 Baht. All in all, the rooms were clean and spacious. The resort had friendly staff and the Carissa spa was just as it should be - quiet and relaxing. It was a good stay, but we may try a different hotel next time.
Dear Guest: I am pleased you enjoyed your family break at the resort. I am also pleased that you were able to enjoy some personal time relaxing and rejuvenating at our spa. Thank you for taking the time to review the resort and I look forward to welcoming you back in the near future. Best Regards, Bruce D. General Manager
Dear Guest: Thank you for reviewing the resort following your recent stay. We look forward to welcoming you back in the near future. Best Regards, Bruce D. General Manager
Location and nice resort !!!!!!! Nice front desk people
Dear Guest, Thank you for your comments. I will be sure to pass them on to our team Sincerely Michael J
My friends and I really enjoyed this resort. Beautiful rooms and super close to the town. Daily breakfast was good and the restaurant food was so good. I would stay at Wyndham in Phuket again!
Dear Luis, Thank you for your review! We've been making changes to breakfast so thanks for the feedback! Safe travels, Scott
I loved this hotel. It was beautiful and the employees were exceptional. 15 minutes from the beach, rentals, and restaurants. Clubs near by as well.
Dear Mandi, Thank you for sharing your comment following your recent stay with us. We appreciate your kind feedback about our resort. We are delighted to welcoming you back again for your next travelling to Phuket.
Resort is very nice and relaxing . A few restaurants on the premise, spa and nice pools. Located on a hill which puts it out of the main patong beach but still only about a 10 min drive or shuttle in to town depending on traffic. Spa is nice and the overall resort is clean and well taken care of. Quiet so you are able to relax after being out and about. Rooms are clean and the big shower and Jacuzzi are a plus. Great experience at this resort.
Dear Guillermo, Thank you for staying with us and sharing your experience. I will share with team. Best Regards,
Located away from the busy bustling street at Patong. Hotel comes with free shuttle that is good to go to Jungceylon and Patong beach. However, the hotel wifi was not working well for us. We couldn't connect 50 of the time. There were also insects (wasp and cockroach) found inside the room on our first night stay!
The hotel met my expectations, great resort would definitely recommend! My only complaint is the hold that was placed on my card, recommend just paying upon checking out!
Dear Guest: Thank you for sharing your recent experience at the resort. I am pleased you found our check-in procedures smooth and quick. I am also pleased you enjoyed the food, pools and your room. I look forward to welcoming you back in the near future. Best Regards, Bruce D. General Manager