IndoChine Resort & Villas4.0 out of 5.0
Recent guest reviews
I had a blast with my boyfriend at this resort. Staffs were very friendly and helpful. Food was delicious! I recommend anyone staying here to get the breakfast deal, they offered a breakfast buffet with a combination of Asian and Western food. My room had a beautiful view and a lovely jacuzzi; also, took advantage of the free shuttle complimentary of the hotel -I was able to explored the Jungceylon shopping center, Bangla Road and Patong Beach. Will definitely book with them again next time.
This is the second time we have stayed in this hotel while in Phuket. The view from your balcony is one of the best on the island, the room is large and modern with your own private pool and the staff are helpful, professional and go above and beyond for there guests. I would highly recommend this hotel for both couples and family’s and we can’t wait to return in the near future.
Firstly, the bed - ROCK hard - literally as comfortable as the ground! When we called reception we were told all the beds are the same and they put 2 Mattress Toppers on before it was somewhat soft (but still VERY uncomfortable) Secondly, house keeping. Sometimes we got fresh towels, some times we didnt. Other days we got 2, other days we were given 4. Soap / shampoo was never replenished. SOMETIMES coffee was. SOMETIMES they'd replace the used glasses they took. Rubbish was not taken out. They completely ignored the "do not disturb" sign by ringing the loud bell on 2 seperate occasions while we were sleeping. Thirdly, the "private Jacuzzi" is cold and has only 2 jets. Very disappointing Otherwise, breakfast was good and staff is friendly. Hotel is NOT worth the money youre paying
We recently stayed at the Indochine Phuket. This resort is built on the side of a mountain and as we had a Sky Suite ( top off the hill) the views are amazing. Staff were very friendly and obliging and there was a very extensive selection for breakfast. However, due to how steep this site is I would not recommend for people with mobility problems or young children. To get from our room we just called reception and had a few minutes wait to be picked up, but there steps everywhere or steep hills. Our room was modern and clean and we selected a pool room so had our own plunge pool which had an excellent view over Patong Beach and the view at night was magical. There are 2 restaurants close by with good food at reasonable prices or a taxi / tuk tuk to Patong only cost B300 for 9 people. The resort would benefit by having a bar at one of the two pools. Good location for those wishing to stay close to Patong but in a quieter area.
Had an excellent two nights stay at this hotel, very value for money, was put at the sky suite, and had amazing views of the ocean. Nice jacuzzi pool, where you can take “infinity pool” shots with the ocean. Very nice to wake up looking into the ocean in the morning. Service staff were always friendly and helpful. Breakfast, a lot of Asian delicacies. Worth to take the breakfast package.
Everything is amazing. We were welcomed with drinks when we arrived and the staff are friendly, polite and equipped with good English. The buggy service is awesome and on time whenever we need the service. The view from sky suite is totally amazing! Jacuzzi is working well, pool is cool! The room is super comfy and spacious. However, the walkway to the room is not covered. We arrived on rainy day and we have to use umbrella from buggy to hotel room. The shuttle service to and from Jungceylon is good and on time but you have to call reception in advance for booking. It save lots of money because the short journey to Jungceylon will cost around 250 to 300 baht. The breakfast is good although not many choices. The restaurant is clean and staff are friendly. Overall, the stay is good and amazing! Very recommended for relaxing holiday here!
We are a group of 8 booking a 5-bedroom Pool Villa for 3 nights. Hotel arrangement was seriously disappointing - During check-in, we were told to have a 5-bedroom villa on top floor (which was the room type we booked) but 1 room will be locked because we only have 8 people. That sounds super strange to us because we thought it is not a must to have 2 people in 1 room when we have 5-bedroom. More, room rate for 8 or 10 people are actually the same so we are further confused by the arrangement. What made thing even worse is that we ended up being offered a 4-bedroom villa at lower floor and 1 room was locked. Not until we called twice before the hotel staff came to really understand and unlock the 4th room for us because there is NO 5-bedroom villa left! Although they did apologise and refunded the room rate variance to us, it ruined our expectation especially when we had compared for quite a while before we decided which resort to stay to have the bridal shower for my friends which is really a rare yet important trip to us. Our experience was further impacted by the water leakage from the air-con. That pissed us so badly since 2 rooms out of 4 were having this issue but the staff were unable to fix. We called at least twice before the first engineer came to investigate. He simply mopped the floor, cleared water in the AC and told us it is fixed. It was apparently not fixed so we called to the reception again, asking for assistance before we go out. Although hotel promised they will send someone to have a look again while we are out, the floor in my room was totally wet when we were back at the end. We almost forgot how many times we needed to call to the reception to get it fixed. The unsure answers, attitude of staff, ability to communicate in english and failure to get a problem resolved simply drove us mad. A random engineer smiled and told us it is unable to fix because it is caused by the rain water leaking from the ceiling while some told us it is caused by the AC itself. It was finally fixed on the 2nd day when another engineer came to check while we called to reception to do the translation at the same time so that both sides understood what is going on. Another bad experience happened when 1 of the rooms got locked by itself. Despite the fact that my friend called to explain, hoping someone will simply come to unlock it, they came twice without anything. Not until the 3rd time when they finally came with the key. Overall, staff are very friendly and polite. Most of the staff speaks english but we can still see a barrier in understanding our requests. They tried to be helpful but just arrangement was really messy and disappointing. We do appreciate the room decoration they did for us, everyone who helped in our 3-night stay and the unexpectedly good food quality at the restaurant. However, we are unsure if it would be our option to return in future.
We spent 2N @ ocean deluxe room with jacuzzi. The room is spacious and clean despite the temperamental weather due to monsoon, we still enjoy the privacy with the spectacular view of Patong Beah. The water in the jacuzzi pool is kind of chilly, it will be nice if we can soak for monsoon season when we can't chill at the balcony. Breakfast spread served Thai, Western & Viet. I would like to comment of your morning staff (Fon) & night (Sara). They have been very attentive to everyone. They deserved a thumbs up for their service. Shuttle bus runs to & fro to junceylon and special timing to Patong Beach. With free shuttle this will save you 300bath/way. Will definitely be back again to Indochine, you make our stay rejuvenated!
I stayed in a villa with pool . I wake up to a great seaview everyday. My villa has ample space at a reasonable room rate. Service staff are friendly and my overall experience in the villa has been excellent
This is the second time I have stayed at this resort and both times were great. This most recent trip I had a Sky Suite and it was amazing. The suite was set high up into the resort and you have to take a cart/shuttle to get to your room. In fact, when you are wanting to leave your room you also need to call down for the shuttle. I thought this might be a bit frustrating but it was not. Literally within a minute of my call, there was a cart pulling up to take me down the hill. They offer an hourly shuttle every day to the mall area which is right around the corner from Bangla Road if you are wanting to have a party night. And if you don't catch the shuttle back, no problem, tuk tuks are everywhere and it is only 300baht ($9) to get back to the hotel. Check in was easy and was given breakfast vouchers for the restaurant each morning. And of course....the view. Spectacular!! I could enjoy it from my room or from the comfort of my balcony with private plunge pool. I have read reviews about insects on the property. Please know that you are in a humid and very plush landscape. Insects and bugs are part of it, but nothing that should get anyone bent out of shape. Actually, while I was there, they were spraying the entire property for mosquitoes so they do their part to control them as much as possible. Would I stay there again?? ABSOLUTELY!!
Reviews from Trip Advisor
79% of guests recommend this hotelTotal of 473 reviews