Patong Bay Hill Resort

5.0 star property
Luxury hotel with free valet parking and area shuttle service

Choose dates to view prices

Photo gallery for Patong Bay Hill Resort

Relax by the resort pool surrounded by palm trees and a tranquil water feature.
Enjoy a panoramic view of the resort area from the comfort of your room, featuring a large bed and a balcony with a pool.
Panoramic views of rolling hills and a distant cityscape unfold from this elevated vantage point.
Relax in this stylish living room with a balcony offering panoramic views of the coastal landscape.
Relax in this stylish living room with a sofa, dining table, and flat-screen TV, offering a view of the coastal cityscape.

Popular amenities

  • Bar
  • Breakfast available
  • Parking included
  • Spa
  • Laundry

Explore the area

Map
79 Hasib Pee Road, Patong, Phuket, 83150
  • Patong Beach
    ‪19 min walk‬
  • Jungceylon Shopping Center
    ‪19 min walk‬
  • Bangla Road
    ‪3 min drive‬
  • Phuket (HKT-Phuket Intl.)
    ‪44 min drive‬

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Room options

Suite, 2 Bedrooms

  • 1292 sq ft
  • Sleeps 5
  • 1 Double Bed and 2 Twin Beds

Premier Suite Seaview

8.0 out of 10
Very good
(1 review)
  • 646 sq ft
  • Sea view
  • Sleeps 3
  • 1 Double Bed

Cottages Suite Seaview

  • Sea view
  • Sleeps 2
  • 1 King Bed

Premier Suite with Jacuzzi

  • 646 sq ft
  • Sleeps 3
  • 1 Double Bed

Premier Suite Pool Access

8.8 out of 10
Excellent
(3 reviews)
  • 646 sq ft
  • Sleeps 3
  • 1 Double Bed

One Bedroom Suite Pool Access

10.0 out of 10
Exceptional
(3 reviews)
  • 646 sq ft
  • Sleeps 3
  • 1 Double Bed OR 2 Twin Beds

Deluxe Duplex, 2 Bedrooms, Sea View

  • 1292.0 sq ft
  • Sea view
  • Sleeps 4
  • 1 Double Bed and 2 Twin Beds

One Bedroom Suite Seaview

  • 646 sq ft
  • Sea view
  • Sleeps 3
  • 1 Double Bed

Premier Suite

  • 646 sq ft
  • City view
  • Sleeps 3
  • 1 Double Bed

One Bedroom Pool Access Seaview

8.0 out of 10
Very good
(1 review)
  • 646 sq ft
  • Sea view
  • Sleeps 3
  • 1 Double Bed OR 2 Twin Beds

Premier Suite Jacuzzi Seaview

8.0 out of 10
Very good
(1 review)
  • 646 sq ft
  • Sea view
  • Sleeps 3
  • 1 Double Bed

One Bedroom Suite

10.0 out of 10
Exceptional
(1 review)
  • 646 sq ft
  • City view
  • Sleeps 3
  • 1 Double Bed OR 2 Twin Beds

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About the neighborhood

Patong

Patong Bay Hill Resort places you within a mile (2 km) of popular attractions like Patong Beach and Jungceylon Shopping Center. This 5-star hotel has 389 rooms and welcomes guests with a restaurant, an outdoor pool, and free in-room WiFi.

What's nearby

  • Simon Cabaret - 14 min walk - 0.8 miles
  • Patong Beach - 19 min walk - 1.0 mile
  • Jungceylon Shopping Center - 19 min walk - 1.0 mile
  • Bangla Road - 3 min drive - 1.7 miles
  • Central Patong - 3 min drive - 1.5 miles

Getting around

  • Phuket Intl. Airport (HKT) - 61 min drive

Restaurants

  • ‪The Zula Phuket - Turkish, European & Thai Cuisine - ‬11 min walk
  • ‪Ali Baba - ‬9 min walk
  • ‪C-Food Zone - ‬9 min walk
  • ‪Lemongrass - ‬9 min walk
  • ‪Osmosis - ‬9 min walk

About this property

Patong Bay Hill Resort

Luxury hotel with free valet parking and area shuttle service
Guests of Patong Bay Hill Resort have access to an outdoor pool, a children's pool, and free WiFi in public areas. Free valet and self parking are available, or if you're not driving, take the airport shuttle (available 24 hours) for THB 1250 per vehicle one-way. The front desk has multilingual staff on hand 24/7 to help with securing valuables, luggage storage, and concierge services. Other amenities at this luxury hotel include meeting rooms, a free kid's club, and a terrace.
Guests can expect free WiFi and 32-inch flat-screen TVs with satellite channels. Bathrooms offer hair dryers, free toiletries, bathrobes, and bidets. Other amenities include balconies, sitting areas, and refrigerators. Housekeeping is available on request.
An outdoor pool and a children's pool are on site.
Guests can pamper themselves by indulging in the onsite spa services. Services include Thai massages, body scrubs, and body treatments. A variety of treatment therapies are provided, including aromatherapy.

Languages

Arabic, English, Hindi, Indonesian, Italian, Lao, Thai

Similar properties

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • 24-hour roundtrip airport shuttle (surcharge)
  • Free area shuttle up to 2.5 km
  • Free beach shuttle
  • Free shopping center shuttle
  • Free self parking on site
  • Free valet parking on site

Food and drink

  • Daily buffet breakfast available 6:30 AM to 10:30 AM for a fee: THB 400 for adults and THB 175 for children
  • A bar/lounge
  • A coffee shop/cafe
  • A poolside bar
  • A restaurant
  • Couples/private dining

Things to do

  • Children's pool
  • Free children's club
  • Outdoor pool

Family friendly

  • Children's pool
  • Free area shuttle
  • Free children's club
  • In-room microwave
  • In-room refrigerator
  • Laundry facilities
  • Outdoor pool

Conveniences

  • 24-hour front desk
  • ATM
  • Gift shop/newsstand
  • Hair salon
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Proposal/romance packages
  • Tour and ticket assistance
  • Turndown service

Business services

  • Meeting rooms

Outdoors

  • Garden
  • Pool loungers
  • Pool umbrellas
  • Terrace

Spa

  • Aromatherapy
  • Body scrubs
  • Thai massages

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Accessible airport shuttle
  • Magnifying mirror
  • Smooth flooring in public areas
  • Upper floors accessible by stairs only
  • Visual fire alarm
  • Well-lit path to entrance

More

  • 100% renewable energy
  • 16 buildings
  • 2 floors
  • At least 80% lighting from LEDs
  • Banquet hall
  • Built in 2015
  • Designated smoking areas

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes

Bathroom

  • Bathrobes
  • Bidet
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shampoo
  • Slippers
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • 32-inch flat-screen TV with satellite channels

Food and drink

  • Free bottled water
  • Limited room service
  • Microwave
  • Minibar
  • Refrigerator
  • Stovetop

More

  • Air conditioning
  • Connecting rooms available
  • Desk
  • Desk chair
  • Energy-saving switches in guestrooms
  • Individual decor
  • Individual furnishings
  • Iron/ironing board on request
  • Laptop workspace
  • LED lighting
  • Phone
  • Safe
  • Separate sitting area

Policies

Check-in

Check-in start time: 2:00 PM; Check-in end time: anytime
Early check-in subject to availability
Early check-in fee: THB 1000

Check-out

Check-out before noon
Late check-out subject to availability
Late check-out fee: THB 2000

Special check-in instructions

This property offers transfers from the airport (surcharges may apply); to arrange pick-up, guests must contact the property 72 hours prior to arrival, using the contact information on the booking confirmation
Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

  • This property doesn't allow pets or service animals

Children and extra beds

  • One child 3 years old or younger stays free when using existing bedding
  • Rollaway/extra beds are available for THB 1500 per day

Property payment types

Important information

Fees

You'll be asked to pay these charges at the property:

  • Deposit: THB 1000 per accommodation, per day

These are all of the charges provided to us by the property.

Optional extras

These fees and deposits will be charged at check-in, check-out, or the time of service.

  • Fee for buffet breakfast: approximately THB 400 for adults and THB 175 for children
  • Airport shuttle fee: THB 1250 per vehicle (one-way, maximum occupancy 3)
  • Early check-in fee: THB 1000 (subject to availability)
  • Late check-out fee: THB 2000 (subject to availability)
  • A kitchen/kitchenette is available for an additional fee
  • Rollaway bed fee: THB 1500 per day

This list may not be comprehensive. Fees and deposits might not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards and cash
Safety features at this property include a fire extinguisher, a smoke detector, a security system, and a first aid kit
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
  • Check-in: 2:00 PM
  • Check-out: noon
The front desk is open 24 hours a day. For convenient arrivals and departures, you can take advantage of the airport shuttle (available 24 hours), which is offered for a fee. Driving? This property offers free parking.
Property Registration Number 0835548012121

We should mention

Details about charges, deposits, or other important information:

  • This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
  • This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children. If you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room.
  • Charges for extra guests may apply and vary depending on the property's policy.
  • A cash deposit, credit card, or debit card for incidental charges, as well as a government-issued photo ID, may be required at check-in.
  • Special requests are subject to availability at the time of check-in and can't be guaranteed. Certain requests may come with additional charges.
  • This property accepts credit cards and cash.
  • The credit card used at check-in for incidentals must be in the name of the primary guest who made the reservation.
  • Onsite safety features include a fire extinguisher, a smoke detector, a security system, and a first aid kit.

Additional information about polices, regulations, and more:

  • Reservations need to be made in advance for massage services. Contact the hotel at the phone number listed on your booking confirmation.
  • Registered guests are the only ones allowed in guestrooms.
  • Connecting or adjoining rooms can be requested, but all rooms are subject to availability. Contact the property using the phone number on your booking confirmation.
  • Nearby construction work may cause some noise disturbance.
  • There are no elevators.
  • No cribs or infant beds are available.

Property is also known as

Patong Bay Hill Resort
Patong Bay Hill
Patong Bay Hill Resort & Spa Phuket
Patong Bay Hill Resort Spa

Frequently asked questions

Is free cancellation available at Patong Bay Hill Resort?

Patong Bay Hill Resort offers free cancellation on some room rates. For specific requirements, review the cancellation policy on our site.

How much does it cost to stay at Patong Bay Hill Resort?

As of Jul 24, 2025, prices found for a 1-night stay for 2 adults at Patong Bay Hill Resort on Aug 3, 2025 start from $129.46, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

What can I see close to Patong Bay Hill Resort?

This hotel is located in Patong, a short 18-minute walk from Patong Beach and also 20 minutes on foot from Jungceylon Shopping Center. You'll also find Bangla Road and Karon Beach within a short drive.

Is there parking available at Patong Bay Hill Resort?

Yes, valet parking and self parking are offered for free at the hotel.

Is a spa located at Patong Bay Hill Resort?

Spa services at the hotel include Thai massages, aromatherapy, and body treatments.

Does Patong Bay Hill Resort feature a casino on the premises?

No, Patong Bay Hill Resort doesn't have a casino.

Will I find an indoor pool at Patong Bay Hill Resort?

No, this hotel doesn't have an indoor pool; however, there is an outdoor pool.

What will couples enjoy most about a stay at Patong Bay Hill Resort?

There are many amenities for couples at this hotel, including an outdoor pool and a poolside bar plus some guestrooms feature Champagne service.

Are there hot tubs at Patong Bay Hill Resort?

No, but some guestrooms at this hotel feature jetted bathtubs.

Does Patong Bay Hill Resort have a restaurant that serves breakfast?

Yes, Patong Bay Hill Resort serves buffet breakfast each morning for a surcharge from its restaurant.

Will Patong Bay Hill Resort allow pets to stay free of charge?

No, pets and service animals aren't allowed at Patong Bay Hill Resort.

Are there connecting rooms at Patong Bay Hill Resort?

Yes, you can book connecting guestrooms at this hotel for your group or family vacation.

How far is the airport from Patong Bay Hill Resort?

The closest major airport to Patong Bay Hill Resort is Phuket Intl. Airport (HKT), which is 25.7 mi away (61 minutes by car).

Are there rooms with balconies at Patong Bay Hill Resort?

Yes, every guestroom at Patong Bay Hill Resort comes with a balcony with some featuring sea or pool views.

Patong Bay Hill Resort Reviews

Reviews

7.8

Good

Rating 10 - Excellent. 111 out of 270 reviews
Rating 8 - Good. 83 out of 270 reviews
Rating 6 - Okay. 29 out of 270 reviews
Rating 4 - Poor. 24 out of 270 reviews
Rating 2 - Terrible. 23 out of 270 reviews

8.6/10

Cleanliness

8.0/10

Staff & service

8.0/10

Amenities

8.0/10

Property conditions & facilities

7.8/10

Eco-friendliness

Reviews

10/10 Excellent

Tinh

Liked: Cleanliness, staff & service, property conditions & facilities
The property was nice, staff was good and friendly. The waitress in the restaurant‘Tana was very good , polite and do her job very well.
Stayed 5 nights in Apr 2025

6/10 Okay

Cantrell

Stayed 4 nights in Apr 2025

8/10 Good

Jessica

Traveled with partner
Liked: Cleanliness, staff & service
Booked the jacuzzi cottage and unfortunately there’s no hot water for the jacuzzi and we were not informed prior to booking. I probably would not have booked if I knew. The cottages are also perched up very steep hills! And many of the cottages surrounding are still under construction
Stayed 3 nights in Apr 2025

10/10 Excellent

Josh

Traveled with group, Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great resort. Staff are very friendly and always happy to accomodate any request. Will definetly be back
Stayed 10 nights in Mar 2025

2/10 Terrible

Antoine

Disliked: Cleanliness, staff & service, property conditions & facilities
It better if i dont write anything!
Stayed 4 nights in Mar 2025

8/10 Good

PETER

Liked: Cleanliness, staff & service, property conditions & facilities
nice pool
Stayed 27 nights in Feb 2025

10/10 Excellent

Austin

Traveled with family and small children
We loved all the staff! They were so friendly every single day! They love children and are very informative
Stayed 7 nights in Mar 2025

10/10 Excellent

Cherell

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This by far was my favorite hotel I stayed at in Thailand. It is located on a hill overlooking the city, Patong and the Sea. The views are absolutely beautiful. They have a beautiful pool area by the main lobby and all the buildings have multiple pools so you don't have to go to main pool by the lobby. They have a shuttle to take you to your room from the lobby. The rooms are sooo spacious 1 bedroom suite, kitchen dinning room and balcony. Minnie bar and free water and coffee is provided each day. The rooms are soo clean and well kept. They made my stay so comfortable we didn't want to leave. We will definitely be back and we pray we get the same service it was lovely
Stayed 4 nights in Mar 2025

10/10 Excellent

Sneh

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Family Vacation

Beautiful hotel and grounds. Enjoyed the swimming pool. Enjoyed the beach. Buffet was great. Your Bar Staff Jessica is great. 5 stars for Jessica alone. Free ride to town and around. We were 9 of us in this family vacation. The only thing I would suggest would be to accommodate handicapped people. My sister and sister in-law had walking issues and not proper elevators to up level buildings.
Stayed 3 nights in Mar 2025

8/10 Good

Travis

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Mar 2025

10/10 Excellent

Frances

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great stay
Stayed 4 nights in Mar 2025

6/10 Okay

Stephen

Disliked: Cleanliness, staff & service, property conditions & facilities

3 night stay

The positives were the large rooms and free shuttle bus service to Patong beach. The negatives were the breakfast quality and also the hotel requires refurbishment (especially the swimming pool area)
Stayed 3 nights in Mar 2025

10/10 Excellent

Adesoji

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Feb 2025

10/10 Excellent

Mickey

Liked: Amenities
It’s okay
Stayed 7 nights in Jan 2025

4/10 Poor

Liudmila, Brooklyn

Disliked: Cleanliness
Stayed 2 nights in Feb 2025

4/10 Poor

claudia

Traveled with group
Disliked: Staff & service, room comfort

Avoid! Avoid! Do not stay at this hotel!!!!

From the moment i checked in..it was bad! The service at reception is shocking, very slow. The hotel is on a hill and you have to wait for a shuttle to your room, which you have to wait anywhere between 10 to 25 minutes. The shuttle drivers dont listen and i was told by the driver he makes the decisions on when he goes! I booked a studio, it had a stove top, microwave and fridge. No crockery or cutlery provided. What is the point?The swimming pool is in need of repair, many missing tiles that you can cut your feet on. There was building works going on, a crane was parked and i was told i cant go to to my room on 1 of the days. They moved my bike, tipping it over, leaving scratches and smashing the bottle i had in the seat. Housekeeping were really loud, always waking me up. The worst part thou is i had my JBL blue tooth headphones go missing. I advised reception and were told they know nothing. The 2 other groups of friends in my group also had personal items and cash go missing. There was issues with my key card, and it took me to demand to speak to the manager to get it fixed. I had to walk to reception on 2 occasions because it did not work. (Its a massive hill) The hotel is a little out of the way, thank goodness i had a bike. Ive stayed at better hotels for alot cheaper and better service!!!
Stayed 8 nights in Feb 2025

8/10 Good

Courtney

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 9 nights in Jan 2025

10/10 Excellent

Ishmeet

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Would love to visit again!
Stayed 4 nights in Feb 2025

8/10 Good

Susan

8/10 Good

Susan

Traveled with family
Good service around the hotel. Especially shuttle bus upto our building. Also nice to have a shuttle bus to beach or shopping centre. Timings could be better. Shame the hotel shuttle didn’t go up and down the steep hill just outside the hotel. Breakfast was always exactly the same. If you went late on choice was very limited as they didn’t replenish some items eg fruit and pastries
Stayed 5 nights in Jan 2025

8/10 Good

Daryl

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It's a really nice property on the outskirts of Patong. I will be back again. I stayed in the cottage suite and everything was great except for the private pool. The water is always freezing, especially at night, and I'm sure there is something that can be done to warm up the pool.
Stayed 4 nights in Jan 2025

2/10 Terrible

EDANUR

Disliked: Cleanliness, property conditions & facilities, room comfort

The worst hotel experience ever!

We came for our honeymoon based on the photos and comments of the rooms, but it was a completely terrible experience. We chose the premium room with bathtub but the hot water for the bathtub was not working. On the second day, when we came from outside in the evening, the room was invaded by ants. We waited for the room attendant to come and change all the sheets and wipe the floor. On the 3rd day, the door's card reader was broken, so we waited for half an hour for someone to come and enter the room. On the 4th day, the city's electricity was out, so we could neither charge our phones nor stay in the room because of the heat. On the 5th evening, the air conditioner broke down and we waited for more than 1 hour for the air conditioner to be fixed. Since there were no fly screens on the windows, the room was filled with mosquitoes as soon as the light was turned on, and therefore we could not sleep comfortably at night. After all these bad experiences we had, they neither apologized nor did anything to compensate. Everything we experienced seemed normal to them. I would definitely advise anyone who looks at the photos and thinks of coming because the room looks nice, not to come.
Stayed 5 nights in Jan 2025

8/10 Good

Wafa

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The room was huge and clean, we had access to the pool it was very nice. Staff is amazing and friendly ! This hotel is so huge they have free shuttle service to the rooms because they are up the hills, so it makes it rough to get to your room by walking. Also free shuttle service to the nearest beach which is nice!
Stayed 5 nights in Jan 2025

2/10 Terrible

Mandy

Traveled with partner
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
This by far is one of the worst hotels I have stayed in. The jacuzzi was dirty from when I arrived and looked like it had not been cleaned for years which is why I didn’t dare get in it. Requesting an iron they would take a picture of you with the iron as if you are going to steal it. They would then take it out the room and you would need to call almost everyday to request one. Would it not make more sense to make a note on their system rather than make guests feel horrible as if I was planning on stealing it. The room smelt and I assume it was from the air con vents but when hI called them all the maintenance man did was spray air freshener in the vent which obviously did not help. I was literally counting down until I could leave. The staff are rude and I understand there may be a language barrier but I have been places where another language is the main language used and staff were always very helpful. This resort I felt like they just didn’t care or try to care and understand. Even on the day we were checking out I got a call just after 9am (mind you it’s a 12pm checkout) telling me I can’t be late and I have to be out by 12. Seriously I was so disappointed with this. I was fully aware on the checkout time and didn’t need a rude call saying Don’t be late. Honestly I would not recommend this place. I think maybe the resort is too big for the staff they have so the place is going downhill. I loved Phuket but would never stay or recommend this hotel.
Stayed 5 nights in Jan 2025

6/10 Okay

Ashley, Dronten

Traveled with partner
The property was normal i had higher expectations
Stayed 4 nights in Jan 2025