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Courtyard by Marriott Phuket, Patong Beach Resort

5.0 star property

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Photo gallery for Courtyard by Marriott Phuket, Patong Beach Resort

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Check-in/check-out kiosk
On the beach, white sand, beach towels, beach massages
On the beach, white sand, beach towels, beach massages

Reviews

9.2 out of 10
Wonderful

Popular amenities

  • Parking included
  • Free WiFi
  • Air conditioning

Explore the area

View in a map
44, Thaveewong Road, Patong Beach, Patong, Phuket, 83150
  • Place, Patong Beach
    ‪1 min walk‬
  • Place, Bangla Road
    ‪10 min walk‬
  • Place, Jungceylon Shopping Center
    ‪14 min walk‬
  • Airport, Phuket (HKT-Phuket Intl.)
    ‪51 min drive‬

Room options

View all photos for Premier Room, 1 King Bed

Down comforters, in-room safe, individually decorated

Premier Room, 1 King Bed

8.8 out of 10
Excellent
(5 reviews)
  • 344 sq ft
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed
  • Free WiFi

View all photos for Premier Room, 2 Twin Beds

Down comforters, in-room safe, individually decorated

Premier Room, 2 Twin Beds

8.0 out of 10
Very good
(5 reviews)
  • 344 sq ft
  • 1 bedroom
  • Sleeps 3
  • 2 Twin Beds
  • Free WiFi

View all photos for Premier Room, 1 King Bed, Terrace

Down comforters, in-room safe, individually decorated

Premier Room, 1 King Bed, Terrace

  • 334 sq ft
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed
  • Free WiFi

View all photos for Premier Room, 2 Twin Beds, Terrace

Premier Room, 2 Twin Beds, Terrace | Down comforters, in-room safe, individually decorated

Premier Room, 2 Twin Beds, Terrace

10.0 out of 10
Exceptional
(1 review)
  • 344 sq ft
  • 1 bedroom
  • Sleeps 3
  • 2 Twin Beds
  • Free WiFi

View all photos for Premier Room, 1 King Bed, Pool Access

Premier Room, 1 King Bed, Pool Access | Pool | 4 outdoor pools, pool umbrellas, sun loungers

Premier Room, 1 King Bed, Pool Access

8.8 out of 10
Excellent
(3 reviews)
  • 388 sq ft
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed
  • Free WiFi

View all photos for Room, 1 King Bed

Down comforters, in-room safe, individually decorated

Room, 1 King Bed

8.8 out of 10
Excellent
(15 reviews)
  • 344 sq ft
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed
  • Free WiFi

View all photos for Room, 2 Twin Beds

Room, 2 Twin Beds | Down comforters, in-room safe, individually decorated

Room, 2 Twin Beds

8.6 out of 10
Excellent
(7 reviews)
  • 344 sq ft
  • 1 bedroom
  • Sleeps 3
  • 2 Twin Beds
  • Free WiFi

View all photos for Premier Room, 1 King Bed, Pool View

Down comforters, in-room safe, individually decorated

Premier Room, 1 King Bed, Pool View

9.0 out of 10
Wonderful
(6 reviews)
  • 344 sq ft
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed
  • Free WiFi

View all photos for Premier Room, 2 Twin Beds, Pool View

Premier Room, 2 Twin Beds, Pool View | Pool | 4 outdoor pools, pool umbrellas, sun loungers

Premier Room, 2 Twin Beds, Pool View

8.0 out of 10
Very good
(1 review)
  • 344 sq ft
  • 1 bedroom
  • Sleeps 3
  • 2 Twin Beds
  • Free WiFi

View all photos for Family Room, 1 King Bed

Down comforters, in-room safe, individually decorated

Family Room, 1 King Bed

  • 538 sq ft
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed
  • Free WiFi

View all photos for Junior Suite, 1 King Bed

Junior Suite, 1 King Bed | Down comforters, in-room safe, individually decorated

Junior Suite, 1 King Bed

  • 538 sq ft
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed
  • Free WiFi

View all photos for Executive Suite, 1 King Bed with Sofa bed

Executive Suite, 1 King Bed with Sofa bed | Down comforters, in-room safe, individually decorated

Executive Suite, 1 King Bed with Sofa bed

  • 614 sq ft
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed and 1 Double Sofa Bed
  • Free WiFi

View all photos for Family Suite, 1 Double Bed

Family Suite, 1 Double Bed | Down comforters, in-room safe, individually decorated

Family Suite, 1 Double Bed

  • 1690 sq ft
  • 1 bedroom
  • Sleeps 4
  • 1 Double Bed
  • Free WiFi

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About the neighborhood

Patong

Courtyard by Marriott Phuket, Patong Beach Resort places you next to Patong Beach and a short stroll from other popular sights like Bangla Road. This 445-room, 5-star hotel welcomes guests with 4 outdoor pools, 4 restaurants, and a 24-hour gym.

What's nearby

  • Patong Beach - 1 min walk - 0.1 miles
  • Banana Walk - 7 min walk - 0.4 miles
  • Bangla Road - 10 min walk - 0.6 miles
  • Central Patong - 10 min walk - 0.6 miles
  • Jungceylon Shopping Center - 14 min walk - 0.8 miles

Getting around

  • Phuket Intl. Airport (HKT) - 57 min drive

Restaurants

  • ‪Blue Saffron - ‬3 min walk
  • ‪Coco Copper - ‬3 min walk
  • ‪Terrazzo - ‬1 min walk
  • ‪Below 47 - ‬3 min walk
  • ‪Goodfellas - ‬1 min walk

About this property

Courtyard by Marriott Phuket, Patong Beach Resort

Courtyard by Marriott Phuket, Patong Beach Resort features 4 outdoor pools, a children's pool, and a 24-hour gym. There's free parking, and an airport shuttle (available 24 hours) for THB 1000 per vehicle one-way. The front desk has multilingual staff on hand 24/7 to help with concierge services, dry cleaning/laundry, and luggage storage. Other amenities at this beach hotel include free WiFi in public areas, conference space, and a free kid's club.
Guests can expect free WiFi and 55-inch LED TVs with satellite channels. Beds sport down comforters and bathrooms offer hair dryers and free toiletries. Other amenities include balconies or patios, sitting areas, and electric kettles. Housekeeping is available on request.
4 outdoor swimming pools are on site along with a children's pool. Other recreational amenities include a waterslide and a 24-hour fitness center.

The recreational activities listed below are available either on site or nearby; fees may apply.

Awards and affiliations

This property is affiliated with the International LGBTQ+ Travel Association (IGLTA) and welcomes lesbian, gay, bisexual, transgender, queer, intersex, and asexual (LGBTQ+) guests.

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  • Kids pool
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Property amenities

Internet

  • Available in all rooms: Free WiFi
  • In-room WiFi speed: 100+ Mbps (good for 1–2 people or up to 6 devices)
  • Available in some public areas: Free WiFi

Parking and transportation

  • Electric car charging station on site
  • 24-hour roundtrip airport shuttle (surcharge)
  • Free uncovered self parking on site
  • Wheelchair-accessible parking available

Food and drink

  • Daily buffet breakfast available 6:30 AM to 10:30 AM for a fee: THB 588 for adults and THB 294 for children
  • 2 coffee shops/cafes
  • 2 swim-up bars
  • 3 bars/lounges
  • 4 restaurants
  • Couples/private dining
  • Free daily manager's reception
  • Snack bar/deli

Restaurants on site

  • Below 23 Swim-up Pool Bar
  • Below 47 Swim-up Pool Bar
  • The Lounge
  • The Phuket Eatery
  • The Pool Deck

Things to do

  • 24-hour gym
  • 4 outdoor pools
  • Children's pool
  • Evening entertainment
  • Free children's club
  • Shopping
  • Table tennis
  • TV in common areas
  • Waterslide

Family friendly

  • 4 outdoor pools
  • Baby toys
  • Children's pool
  • Children's toys
  • Free children's club
  • In-room babysitting (surcharge)
  • Laundry facilities
  • Pool toys
  • Snack bar/deli
  • Supervised activities for children (surcharge)
  • Waterslide

Conveniences

  • 24-hour front desk
  • Gift shop/newsstand
  • Guidebooks
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Change of bedsheets (on request)
  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Tour and ticket assistance

Business services

  • 3 meeting rooms
  • 4,036 square feet of conference space
  • Coworking space

Outdoors

  • Beach towels
  • Garden
  • On the beach
  • Pool loungers
  • Pool umbrellas
  • Terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Accessible airport shuttle
  • Elevator (32 inch wide door)
  • Front entrance ramp
  • Smooth flooring in room
  • Tile flooring in public areas
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible parking
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible pool
  • Wheelchair-accessible registration desk (28 inches high)
  • Wheelchair-accessible restaurant

More

  • 4 floors
  • 7 buildings
  • At least 80% lighting from LEDs
  • Banquet hall
  • Biodegradable coffee stirrers available
  • Built in 1986
  • Comprehensive food waste policy
  • Comprehensive recycling policy
  • Double-glazed windows
  • Locally-owned and organized tours and activities
  • No plastic coffee stirrers
  • Rooftop garden
  • Smoking not allowed
  • Traditional architecture
  • Vegan dining options
  • Vegetarian breakfast available
  • Vegetarian dining options

Room amenities

Bedroom

  • Bedsheets provided
  • Down comforter

Bathroom

  • Bathrobes
  • Bidet
  • Free toiletries
  • Hair dryer
  • Shampoo
  • Slippers
  • Soap
  • Toilet paper
  • Toothbrush and toothpaste
  • Towels provided

Entertainment

  • 55-inch LED TV with satellite channels

Food and drink

  • Electric kettle
  • Free bottled water
  • Limited room service
  • Tea bags/instant coffee

More

  • Air conditioning
  • Connecting rooms available
  • Desk
  • Desk chair
  • Individual decor
  • Individual furnishings
  • Laptop workspace
  • LED lighting
  • Phone
  • Recycling
  • Safe
  • Separate sitting area
  • Water-efficient showers

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: anytime

Minimum check-in age: 20

Check-out

Check-out before noon

Special check-in instructions

This property offers transfers from the airport (surcharges may apply); to arrange pick-up, guests must contact the property 24 hours prior to arrival, using the contact information on the booking confirmation

Front desk staff will greet guests on arrival at the property

Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • This property doesn't allow pets or service animals

Children and extra beds

  • Up to 2 kids 11 years old and younger stay free when using existing bedding
  • Rollaway/extra beds are available for THB 1400.0 per night

Property payment types

Important information

Fees

You'll be asked to pay these charges at the property:

  • Deposit: THB 1500 per accommodation, per night

These are all of the charges provided to us by the property.

Optional extras

These fees and deposits will be charged at check-in, check-out, or the time of service.

  • Fee for buffet breakfast: approximately THB 588 for adults and THB 294 for children
  • Airport shuttle fee: THB 1000 per vehicle (one-way, maximum occupancy 2)
  • Rollaway bed fee: THB 1400.0 per night

This list may not be comprehensive. Fees and deposits might not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards, debit cards, and cash
This property reserves the right to pre-authorize the guest's credit card prior to arrival.
Cashless transactions are available
Safety features at this property include a fire extinguisher, a smoke detector, and a first aid kit
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Marriott)
  • Check-in: 3:00 PM—-anytime
  • Check-out: noon
  • Minimum check-in age: 20
The front desk is open 24 hours a day. For convenient arrivals and departures, you can take advantage of the airport shuttle (available 24 hours), which is offered for a fee. Driving? This property offers free parking, along with a car charging station.

We should mention

Details about charges, deposits, or other important information:

  • This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
  • This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children. If you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room.
  • Charges for extra guests may apply and vary depending on the property's policy.
  • A cash deposit or credit card for incidental charges, as well as a government-issued photo ID, may be required at check-in.
  • Special requests are subject to availability at the time of check-in and can't be guaranteed. Certain requests may come with additional charges.
  • This property accepts credit cards, debit cards, and cash.
  • The credit card used at check-in for incidentals must be in the name of the primary guest who made the reservation.
  • This property reserves the right to pre-authorize the guest's credit card prior to arrival.
  • Onsite safety features include a fire extinguisher, a smoke detector, and a first aid kit.
  • Cashless payment methods are available for all transactions.
  • This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Marriott).

Additional information about polices, regulations, and more:

  • Registered guests are the only ones allowed in guestrooms.
  • Connecting or adjoining rooms can be requested, but all rooms are subject to availability. Contact the property using the phone number on your booking confirmation.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Merlin Hotel Patong

Merlin Patong

Merlin Patong Hotel

Patong Hotel Merlin

Patong Merlin

Patong Merlin Hotel

Patong Merlin Hotel Phuket

Frequently asked questions

Is a free cancellation option available at Courtyard by Marriott Phuket, Patong Beach Resort?

Courtyard by Marriott Phuket, Patong Beach Resort offers free cancellation on select room rates. For additional details, review the cancellation policy on our site.

How much does it cost to stay at Courtyard by Marriott Phuket, Patong Beach Resort?

As of May 30, 2026, prices found for a 1-night stay for 2 adults at Courtyard by Marriott Phuket, Patong Beach Resort on Jun 26, 2026 start from $128, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

What can I see within easy reach of Courtyard by Marriott Phuket, Patong Beach Resort?

This hotel is located in Patong, a short 1-minute walk from Patong Beach and also 10 minutes on foot from Bangla Road. You'll also find Karon Beach and Jungceylon Shopping Center within a short drive.

Will I be able to park at Courtyard by Marriott Phuket, Patong Beach Resort?

Yes, uncovered self parking is offered for free at the hotel. An electric car charging station and wheelchair-accessible parking are also available for guests.

Is there a spa available at Courtyard by Marriott Phuket, Patong Beach Resort?

Spa services at the hotel include beach massages.

Does Courtyard by Marriott Phuket, Patong Beach Resort have a casino?

No, Courtyard by Marriott Phuket, Patong Beach Resort doesn't have a casino.

Will I find an indoor pool at Courtyard by Marriott Phuket, Patong Beach Resort?

No, this hotel doesn't have an indoor pool; however, there are 4 outdoor pools.

What do couples enjoy most about Courtyard by Marriott Phuket, Patong Beach Resort?

This beachfront hotel offers plenty of amenities for couples including an al fresco restaurant, 4 outdoor pools, and 2 swim-up bars.

Does Courtyard by Marriott Phuket, Patong Beach Resort have a hot tub?

No, there isn't a spa tub at this hotel.

Does Courtyard by Marriott Phuket, Patong Beach Resort feature a restaurant that includes a breakfast menu?

Yes, Courtyard by Marriott Phuket, Patong Beach Resort has 4 restaurants, and serves buffet breakfast each morning for a surcharge.

Will Courtyard by Marriott Phuket, Patong Beach Resort allow pets to stay for free?

No, pets and service animals aren't allowed at Courtyard by Marriott Phuket, Patong Beach Resort.

Does Courtyard by Marriott Phuket, Patong Beach Resort have connecting rooms available?

Yes, you can book connecting rooms at this hotel for your group or family vacation.

Where is the closest airport to Courtyard by Marriott Phuket, Patong Beach Resort?

The closest major airport to Courtyard by Marriott Phuket, Patong Beach Resort is Phuket Intl. Airport (HKT), which is 20.4 mi away (57 minutes by car).

Can I book a room with a balcony at Courtyard by Marriott Phuket, Patong Beach Resort?

Yes, every guestroom at Courtyard by Marriott Phuket, Patong Beach Resort comes with a balcony/patio and some offer garden and pool views.

Courtyard by Marriott Phuket, Patong Beach Resort Reviews

Reviews

9.2

Wonderful

Rating 10 - Excellent. 265 out of 375 reviews
Rating 8 - Good. 70 out of 375 reviews
Rating 6 - Okay. 20 out of 375 reviews
Rating 4 - Poor. 12 out of 375 reviews
Rating 2 - Terrible. 8 out of 375 reviews

9.4/10

Cleanliness

9.4/10

Staff & service

9.4/10

Amenities

9.2/10

Property conditions & facilities

Reviews

10/10 Excellent

Zoya

Traveled with group, Traveled with partner
Liked: Cleanliness, amenities, property conditions & facilities
The resort is very clean, people are extremely polite. There are plenty of bars, pool options and entertainment. Food was very tasty at all restaurants. We definitely recommend the place for both families and couples/group of friends.
Stayed 6 nights in Feb 2026

8/10 Good

Chris

Liked: Cleanliness, amenities, property conditions & facilities
Room was great service was perfect
Stayed 7 nights in Feb 2026

2/10 Terrible

Kayla

Stayed 4 nights in Feb 2026

10/10 Excellent

Andree Bye

Traveled with group
Liked: Cleanliness, staff & service, amenities
Very nice and polite staff.
Stayed 8 nights in Feb 2026

2/10 Terrible

Sheng Tsai

Traveled with group
Disliked: Cleanliness, staff & service, amenities
We were assigned a room facing the main street. Even at 1 a.m., the music from the neighboring Hard Rock was still extremely loud. We were not allowed to change rooms, and the soundproofing was very poor — noise from the hallway was also clearly audible. The hot water pressure was very weak and the temperature fluctuated between hot and cold. The room itself was extremely small. We also saw cockroaches in the restaurant. This property does not meet resort standards at all, yet charges resort-level prices. The experience was absolutely terrible.
Stayed 3 nights in Feb 2026

6/10 Okay

Marjorie, St George

Traveled with group
Hotel was nice and friendly staff! The breakfast was good!
Stayed 2 nights in Dec 2025

10/10 Excellent

stacey

Liked: Cleanliness, staff & service, amenities
The hotel staff is wonderful in every way! Even when I couldn’t find my phone charger, one of the staff loaned me his personal cord. Above and beyond, clean room, great location and an awesome pool And grounds.
Stayed 3 nights in Feb 2026

6/10 Okay

Daya, daly city

Room was very loud and the shower is very small and congested
Stayed 3 nights in Jan 2026

10/10 Excellent

Ali

Traveled with partner
Liked: Cleanliness, amenities, property conditions & facilities
clean room, staff, everything was great
Stayed 7 nights in Jan 2026

8/10 Good

Terry

Stayed 7 nights in Jan 2026

10/10 Excellent

Fred

Liked: Cleanliness, amenities, property conditions & facilities
4 pools Kids club
Stayed 2 nights in Jan 2026

4/10 Poor

Joyce

Traveled with partner
Liked: Cleanliness
Disliked: Amenities, property conditions & facilities
The hotel is located behind Patong Street. Every time we took a taxi back to the hotel, we got stuck in traffic near Patong Street for about 20 minutes, which was a huge waste of time. The sound insulation in the room is extremely poor. The entire floor consists of connecting rooms separated only by two doors, neither of which can be locked. If both doors are open, you can walk directly into the neighboring room. We could clearly hear the conversations of the guests next door, and even their phone ringing throughout the entire night. Whenever anyone walked by outside the door, their footsteps were clearly audible. We arrived at 2:30 pm but still couldn't check in. Despite there being many rooms, they insisted on making us wait until 3:00 pm. We left our luggages for storage. When we returned in the evening, we found our luggages unattended, simply left at the hotel entrance. The breakfast experience was very disappointing. A staff member seated us at a particular table, only for another guest to confront me, claiming the table was hers. The staff did nothing to help mediate the situation or arrange another table for us. The other breakfast area required waiting in line in the morning due to overcrowding. Coffee machine in the breakfast area is always problematic. We requested for late check out but key card was deactivated when we returned, we had to go back to the lobby and line up in order to reactivate the key card which is another waste of time.
Stayed 2 nights in Jan 2026

10/10 Excellent

SIMIN

Stayed 6 nights in Jan 2026

8/10 Good

Quincy Alexander

Stayed 2 nights in Jan 2026

8/10 Good

BHARAT KUMAR

Liked: Cleanliness, staff & service, amenities
Yes all good
Stayed 4 nights in Jan 2026

8/10 Good

shelley

Traveled with group
Liked: Cleanliness, amenities, property conditions & facilities
Loved the pools and amenities !! Good location. Roman was clean but small. Bathroom was tough for 2 people to get ready. A second mirror plug in would be nice. Also no drawer space for clothes. Restaurants were good not amazing and a bit pricey.
Stayed 4 nights in Jan 2026

2/10 Terrible

R M

Traveled with family
Put us up in the wrong room type instead of the one for which we paid.
Stayed 11 nights in Jan 2026

8/10 Good

Maria, Coral Gables

Liked: Cleanliness, amenities, property conditions & facilities
Good location
Stayed 4 nights in Jan 2026

8/10 Good

Byron

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
For me I’ve been in hotels for 25 years of my working life, smoke stack isn’t very good. Poor quality of food, ingredients on the menu but not on the plate & ingredients on the plate that weren’t on the menu. Goats cheese starter being the biggest issue here & under cooked chicken? In 2026 there is no excuse for under cooked chicken. Breakfast cooking is very inconsistent too, some days great omelettes and others could have quite easily been frozen. However the staff serving were very good. Pool bar pretty much same issue. Some days lots of ham in the sandwich others, I’m looking for the ham. Pizza was very good and very good. I don’t know if there is an issue with too much offering or poor quality staff training on the dishes. The hotel offered a good check in, Money was very professional. 1st night on arrival the host at the Phuket eatery looked at her watch when asked if we could eat after a pre phone call from reception. We then had to order all 3 courses at once? Room very clean & tidy a little dated now with the corridors looking very tired, For me coming to Thailand for the first time, location is good for the local shops & golf courses. Would I stay again? Yes but only on b&b as the biggest part of why I come away is to eat and the food let the hotel down.
Goats cheese starter, this isn’t rye bread and it’s burnt. Also picked red onion?
Stayed 7 nights in Jan 2026

8/10 Good

zeynep

Traveled with family
Liked: Cleanliness, property conditions & facilities
Clean room, nice hotel
Stayed 3 nights in Jan 2026

10/10 Excellent

Nadine

Traveled with partner
Liked: Cleanliness, amenities, property conditions & facilities
The room, staff, service were all excellent. However the major let down is that there are too many Israelis at the resort. They are very loud, obnoxious and have no manners which ruined some of our stay.
Stayed 5 nights in Jan 2026

10/10 Excellent

Kita

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 7 nights in Jan 2026

4/10 Poor

Farrokh, CHELMSFORD

Traveled with family
Disliked: Staff & service, property conditions & facilities
We stayed for 16 days in late December 2025, but the experience fell short of Marriott standards. As Bonvoy members who have stayed at many Marriott properties worldwide, this hotel did not justify its high cost compared to other Phuket resorts. It felt more like a 3-star property—Marriott-branded but at a local standard. Key issues: Multiple requests to change rooms due to noise and food smells were ignored until the last day. Reception staff had limited English and were unresponsive; we had to repeat queries to different people. Breakfast was overcrowded, with limited seating and food options; long waits to be seated. Steakhouse food was poor quality and overly salty; complaints were ignored with no refund. Gym was tiny, like a basic home setup. Strong food smells and noise during prep, especially 5–6 am and 6–7 pm. If you’re comparing prices with other Phuket hotels, this property does not offer the quality expected from Marriott.
Stayed 16 nights in Dec 2025

8/10 Good

Alaa

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very good hotel, in a very busy area. The staff were great. I’d suggest to improve food choices for breakfast, gym size and equipments, room sizes.
Stayed 7 nights in Dec 2025

10/10 Excellent

terry

Liked: Cleanliness, amenities, property conditions & facilities
Clean rooms, staff we're great and location is central.
Stayed 7 nights in Dec 2025

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