I have stayed at this hotel twice now and I love the location, rooftop pool and the free parking - my Jr Suite was fabulous and I love having a kitchen - only draw backs are they don’t supply any kitchen items like cutlery or plates/bowls - but all else is good! Super quite and worth the money!
Location to Beach. Our room had two floors. Nice.
The property smells bad! The room was ok at first but the 2nd night I got some insect bites on my legs & body so was curious why. Later we found roaches & small insects on the floor and counter! Also, door room makes a loud noise when closing. We can hear people closing their doors. There's a lot of constructions on the other side of the property. Would not recommend this hotel to friends & families.
The pool was small and had cracks in tile which would be shut down by health dept in US its a bacterial breeding ground.They had no concierge for help with boarding pass,called and ask if slippers were complimentary and they wanted 150 bhatt so i think they reuse them and they were not washable so come to your own conclusion what they do with them.pros acroo st from beach,cleanig staff very nice,room was clean.
Everything was so beautiful I loved my room and the pool access I had.To the buffet breakfast and the sky Bar restaurant it was beautiful.
The hotel had construction going on next door we herd jack hammers from 8am to 7pm everyday even Saturday and Sunday. The pool while beautiful had no were to lounge out unless you did not mind sitting right next to people you don’t know the loung chairs were stacked in rows so close together you had to crawl into the chair from the bottom stay next door at Graceland much nicer hotel with a real pool there are 4 buildings on the premise I booked an executive suite with a jacuzzi we had to fill it up 2 hours having to run upstairs to make sure it did not overflow and the maid would drain it in the morning much nicer places to stay for the price the bliss hotel blew this one away
Overall, the property is great. Conveniently located, just a two minute walk from the beach. We had a pool access deluxe room, which was basically a one bedroom apartment. The room was immaculately clean, and very spacious. Had a kitchen area with a sink, full refrigerator and cabinets. Living area with flat screen tv and couch. Bedroom was spacious as well, but bed was a bit hard for my taste. Bathroom had a full size shower and deep jetted bathtub. Hot water ran out pretty quickly however, so I am not sure how the tub would ever be able to fill up with hot, or even warm water. Air conditioner in the bedroom was leaking water on the first day, but then was fixed right away. The pool access was great, we had a corner room, Room 2101, which gave us the corner of the pool which was pretty large. Only complaint is that the pool would get debris from the surrounding trees and we had no access to a skimmer to clean it. I dont think they cleaned the pool daily, as I only saw it being cleaned maybe twice in our 6 night stay. Other than that, everything was great!
The first room we were in had a terrible view and a little stink, so we requested to move. The second room Smelled sooo bad like sewer we moved. The third room I tried to take a bath and the bathtub had a leak all over the floor. The last room they “upgraded” us to stunk a little and had a broken hot tub on the balcony. This was all within 24 hours . We checked out early and went to stay at Nook Dee which was 100x better.
This hotel would be amazing except they doing construction right next to this hotel. It is not loud, just more of an eyesore. Everything else about this hotel is great!
Accommodating staff... Beautiful rooms... Pool area and view is gorgeous.
This hotel is amazing big rooms comfortable beds. The roof top pool is beautiful with a great view.
The hotel is literally across the street from the beach. The beach is a little crowded in that are but you can easily walk up and done the beach and find a nice spot to sit at. The hotel offers a breakfast you can make part of your package and it was so delicious. They pick different Thai dishes along with regular breakfast items to have at the buffet. The room is very modern and most of all clean. The stag is so helpful and so willing to help you get what you need wether it be directions or an extra towel. The dinner at the restaurant hotel is amazing as well , although obviously a bit more money than the food outside of the hotel. Hotel also a good walking distance from Bangla Road and the main shopping areas. Overall my experience with them was excellent.
Charm resort was amazing experience. I would recommend anyone coming to visit Phuket to stay at the charm. The entire staff was hospitable.
First time visiting Phuket, The Charm Resort was a nice place to stay, conviently located with a wonderful staff that greeted all guest and attended to all and any needs. There was a breakfast buffet that was included in the room rate I reserved that was delicious and offered many choices. I would recommend The Charm Resort for anybody visiting Phuket/Patong Beach and would stay again in the future.
The Charm Resort Phuket places you next to Patong Beach and within 2 miles (3 km) of other popular attractions like Bangla Road. This 246-room, 4-star resort has conveniences like an outdoor pool, free in-room WiFi, and free self parking.
This resort serves as home to a rooftop bar, along with a restaurant that specializes in international cuisine. Savor a meal from the comfort of your room with room service, or get a quick energy boost at the coffee shop/cafe. Start each morning with buffet breakfast, available for a fee from 6:30 AM to 10 AM.
Guests can expect to find free WiFi and 40-inch plasma TVs with satellite channels and DVD players. Bathrooms offer rainfall showers, hair dryers, and free toiletries. Balconies, refrigerators, and coffee makers are also available.
The Charm Resort Phuket features an outdoor pool, a children's pool, and a gym. You can take advantage of free parking, along with an airport shuttle (available on request) for THB 1000 per vehicle one-way. Front-desk staff can answer questions 24/7, and assist with luggage storage, dry cleaning/laundry, and tours or tickets. Other amenities at this beach resort include free WiFi in public areas, coffee/tea in a common area, and free newspapers.
I have stayed at this hotel twice now and I love the location, rooftop pool and the free parking - my Jr Suite was fabulous and I love having a kitchen - only draw backs are they don’t supply any kitchen items like cutlery or plates/bowls - but all else is good! Super quite and worth the money!
Location to Beach. Our room had two floors. Nice.
We appreciate the feedback very much. We hope that we would get a chance to make it up to you on your next stay in Phuket.
The property smells bad! The room was ok at first but the 2nd night I got some insect bites on my legs & body so was curious why. Later we found roaches & small insects on the floor and counter! Also, door room makes a loud noise when closing. We can hear people closing their doors. There's a lot of constructions on the other side of the property. Would not recommend this hotel to friends & families.
Thank you for your feedback. Please accept our apologies for the disappointment you experienced. We have taken note of the issues you faced and we will evaluate ways to improve. We hope that we would get a chance to make it up to you on your next stay in Phuket.
We appreciate the feedback very much. We hope that we would get a chance to make it up to you on your next stay in Phuket.
The pool was small and had cracks in tile which would be shut down by health dept in US its a bacterial breeding ground.They had no concierge for help with boarding pass,called and ask if slippers were complimentary and they wanted 150 bhatt so i think they reuse them and they were not washable so come to your own conclusion what they do with them.pros acroo st from beach,cleanig staff very nice,room was clean.
Thank you for your feedback. Please accept our apologies for the disappointment you experienced. We have taken note of the issues you faced and we will evaluate ways to improve. We hope that we would get a chance to make it up to you on your next stay in Phuket.
Everything was so beautiful I loved my room and the pool access I had.To the buffet breakfast and the sky Bar restaurant it was beautiful.
We appreciate the feedback very much. Thank you once again for taking the time to write your review. We hope that we would get a chance to make it up to you on your next stay in Phuket.
The hotel had construction going on next door we herd jack hammers from 8am to 7pm everyday even Saturday and Sunday. The pool while beautiful had no were to lounge out unless you did not mind sitting right next to people you don’t know the loung chairs were stacked in rows so close together you had to crawl into the chair from the bottom stay next door at Graceland much nicer hotel with a real pool there are 4 buildings on the premise I booked an executive suite with a jacuzzi we had to fill it up 2 hours having to run upstairs to make sure it did not overflow and the maid would drain it in the morning much nicer places to stay for the price the bliss hotel blew this one away
Thank you for your feedback. Please accept our sincerest apologies for the disappointment you experienced about the service quality. We have taken note of the issues you faced and we will evaluate ways to improve. We hope that we would get a chance to make it up to you on your next stay in Phuket.
Overall, the property is great. Conveniently located, just a two minute walk from the beach. We had a pool access deluxe room, which was basically a one bedroom apartment. The room was immaculately clean, and very spacious. Had a kitchen area with a sink, full refrigerator and cabinets. Living area with flat screen tv and couch. Bedroom was spacious as well, but bed was a bit hard for my taste. Bathroom had a full size shower and deep jetted bathtub. Hot water ran out pretty quickly however, so I am not sure how the tub would ever be able to fill up with hot, or even warm water. Air conditioner in the bedroom was leaking water on the first day, but then was fixed right away. The pool access was great, we had a corner room, Room 2101, which gave us the corner of the pool which was pretty large. Only complaint is that the pool would get debris from the surrounding trees and we had no access to a skimmer to clean it. I dont think they cleaned the pool daily, as I only saw it being cleaned maybe twice in our 6 night stay. Other than that, everything was great!
Thank you for your feedback. Please accept our sincerest apologies for the disappointment you experienced about the service quality. We have taken note of the issues you faced and we will evaluate ways to improve. We hope that we would get a chance to make it up to you on your next stay in Phuket.
The first room we were in had a terrible view and a little stink, so we requested to move. The second room Smelled sooo bad like sewer we moved. The third room I tried to take a bath and the bathtub had a leak all over the floor. The last room they “upgraded” us to stunk a little and had a broken hot tub on the balcony. This was all within 24 hours . We checked out early and went to stay at Nook Dee which was 100x better.
Dear Sir, We are sorry to hear about this issue. We would bring this to management team and fix it as soon as possible. Looking forward to welcome you soon.
This hotel would be amazing except they doing construction right next to this hotel. It is not loud, just more of an eyesore. Everything else about this hotel is great!
Dear Khun Kyle, Nice to know that you like our hotel. We must apologize for construction. However, we are looking forward welcoming in the next visited. Kind Regards,
Dear Guest, Thank you for choosing The Charm Resort Phuket for your vacation and for your time spent on writing a review with such a kind evaluation. We are proud to know that you stayed satisfied with our hotel facilities and offered services and that we managed to provide you with an enjoyable and memorable stay, as our team makes every effort to ensure that your vacation takes place in the most comfortable and warm atmosphere. Thank you for recommending us, we highly appreciate your trust. It would be an ultimate pleasure for us to have you back one day for another exciting experience. Best Regards, The Charm Resort Phuket Team