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The Charm Resort Phuket

4.0 out of 5.0

Recent guest reviews

The hotel had construction going on next door we herd jack hammers from 8am to 7pm everyday even Saturday and Sunday. The pool while beautiful had no were to lounge out unless you did not mind sitting right next to people you don’t know the loung chairs were stacked in rows so close together you had to crawl into the chair from the bottom stay next door at Graceland much nicer hotel with a real pool there are 4 buildings on the premise I booked an executive suite with a jacuzzi we had to fill it up 2 hours having to run upstairs to make sure it did not overflow and the maid would drain it in the morning much nicer places to stay for the price the bliss hotel blew this one away

Overall, the property is great. Conveniently located, just a two minute walk from the beach. We had a pool access deluxe room, which was basically a one bedroom apartment. The room was immaculately clean, and very spacious. Had a kitchen area with a sink, full refrigerator and cabinets. Living area with flat screen tv and couch. Bedroom was spacious as well, but bed was a bit hard for my taste. Bathroom had a full size shower and deep jetted bathtub. Hot water ran out pretty quickly however, so I am not sure how the tub would ever be able to fill up with hot, or even warm water. Air conditioner in the bedroom was leaking water on the first day, but then was fixed right away. The pool access was great, we had a corner room, Room 2101, which gave us the corner of the pool which was pretty large. Only complaint is that the pool would get debris from the surrounding trees and we had no access to a skimmer to clean it. I dont think they cleaned the pool daily, as I only saw it being cleaned maybe twice in our 6 night stay. Other than that, everything was great!

The first room we were in had a terrible view and a little stink, so we requested to move. The second room Smelled sooo bad like sewer we moved. The third room I tried to take a bath and the bathtub had a leak all over the floor. The last room they “upgraded” us to stunk a little and had a broken hot tub on the balcony. This was all within 24 hours . We checked out early and went to stay at Nook Dee which was 100x better.

This hotel would be amazing except they doing construction right next to this hotel. It is not loud, just more of an eyesore. Everything else about this hotel is great!

Accommodating staff... Beautiful rooms... Pool area and view is gorgeous.

This hotel is amazing big rooms comfortable beds. The roof top pool is beautiful with a great view.

The hotel is literally across the street from the beach. The beach is a little crowded in that are but you can easily walk up and done the beach and find a nice spot to sit at. The hotel offers a breakfast you can make part of your package and it was so delicious. They pick different Thai dishes along with regular breakfast items to have at the buffet. The room is very modern and most of all clean. The stag is so helpful and so willing to help you get what you need wether it be directions or an extra towel. The dinner at the restaurant hotel is amazing as well , although obviously a bit more money than the food outside of the hotel. Hotel also a good walking distance from Bangla Road and the main shopping areas. Overall my experience with them was excellent.

Charm resort was amazing experience. I would recommend anyone coming to visit Phuket to stay at the charm. The entire staff was hospitable.

First time visiting Phuket, The Charm Resort was a nice place to stay, conviently located with a wonderful staff that greeted all guest and attended to all and any needs. There was a breakfast buffet that was included in the room rate I reserved that was delicious and offered many choices. I would recommend The Charm Resort for anybody visiting Phuket/Patong Beach and would stay again in the future.

So loud with tour groups and in the breakfast area. Hotel has many problem with electricity: on and off all day. we had to change the room after trying to settle down and rest from long trip. The second room has problem with water leaking thru the walls and some parade ants in the bedroom. After spraying the ants, we had to wait for hours before the smell faded away then the next day still some ants coming back. Moreover, we both got the food poisoning from the room service. We had to go hospital in the next day from vomiting and diarrhea constantly. The night before, one of the manager brought us a apologized fruit basket, which we both had a little then that night around 1 am, it started to kick in. This is a dangerous hotel and people don't like when you make a comment ( a bad one!) WE WON'T GO BACK TO THAT HOTEL AND THAT AREA AGAIN. It's spooky too because its right next to the cemetery. It's also not walkable area: far from restaurants and shops!!!

Hotel highlights

  • Steps from Patong Beach
  • Free WiFi in rooms and public areas
  • Free parking
  • Onsite dining

The Charm Resort Phuket places you next to Patong Beach and within a mile (2 km) of other popular attractions like Jungceylon Shopping Center. This 246-room, 4-star resort has an outdoor pool along with free in-room WiFi and free self parking.


Dining

This resort serves as home to a rooftop bar, along with a restaurant that specializes in international cuisine. Savor a meal from the comfort of your room with room service, or get a quick energy boost at the coffee shop/café. Start each morning with buffet breakfast, available for a fee from 6:30 AM to 10 AM.


Rooms

Guests can expect to find free WiFi and 40-inch a plasma TV with satellite channels and a DVD player. The bathroom offers a rainfall showerhead, hair dryers, and free toiletries. Other standard amenities include a balcony, a refrigerator, and a minibar.


Property features

The Charm Resort Phuket features an outdoor pool, a children's pool, and a fitness center. You can take advantage of free parking, along with an airport shuttle (available 24 hours) for THB 1,000 per room. The 24-hour front desk has staff standing by to help with concierge services, luggage storage, and dry cleaning/laundry. Other amenities at this hot springs resort include a sauna, free WiFi in public areas, and coffee/tea in a common area.

Room options

The Charm Suite

King 1 | Sleeps 3

Deluxe Room, Pool Access

Full 1 | Sleeps 3

Family Suite, 1 Bedroom

King 2 | Sleeps 4

Family Suite, 2 Bedrooms (Duplex)

King 1 | Sleeps 4

Guest reviews for The Charm Resort Phuket

Everyone (10)
2
Everyone

The hotel had construction going on next door we herd jack hammers from 8am to 7pm everyday even Saturday and Sunday. The pool while beautiful had no were to lounge out unless you did not mind sitting right next to people you don’t know the loung chairs were stacked in rows so close together you had to crawl into the chair from the bottom stay next door at Graceland much nicer hotel with a real pool there are 4 buildings on the premise I booked an executive suite with a jacuzzi we had to fill it up 2 hours having to run upstairs to make sure it did not overflow and the maid would drain it in the morning much nicer places to stay for the price the bliss hotel blew this one away

By on Mar 22, 2019

Review comment responded on Mar 29, 2019

Thank you for your feedback. Please accept our sincerest apologies for the disappointment you experienced about the service quality. We have taken note of the issues you faced and we will evaluate ways to improve. We hope that we would get a chance to make it up to you on your next stay in Phuket.

4
Everyone

Overall, the property is great. Conveniently located, just a two minute walk from the beach. We had a pool access deluxe room, which was basically a one bedroom apartment. The room was immaculately clean, and very spacious. Had a kitchen area with a sink, full refrigerator and cabinets. Living area with flat screen tv and couch. Bedroom was spacious as well, but bed was a bit hard for my taste. Bathroom had a full size shower and deep jetted bathtub. Hot water ran out pretty quickly however, so I am not sure how the tub would ever be able to fill up with hot, or even warm water. Air conditioner in the bedroom was leaking water on the first day, but then was fixed right away. The pool access was great, we had a corner room, Room 2101, which gave us the corner of the pool which was pretty large. Only complaint is that the pool would get debris from the surrounding trees and we had no access to a skimmer to clean it. I dont think they cleaned the pool daily, as I only saw it being cleaned maybe twice in our 6 night stay. Other than that, everything was great!

By on Mar 20, 2019

Review comment responded on Mar 23, 2019

Thank you for your feedback. Please accept our sincerest apologies for the disappointment you experienced about the service quality. We have taken note of the issues you faced and we will evaluate ways to improve. We hope that we would get a chance to make it up to you on your next stay in Phuket.

1
Everyone

The first room we were in had a terrible view and a little stink, so we requested to move. The second room Smelled sooo bad like sewer we moved. The third room I tried to take a bath and the bathtub had a leak all over the floor. The last room they “upgraded” us to stunk a little and had a broken hot tub on the balcony. This was all within 24 hours . We checked out early and went to stay at Nook Dee which was 100x better.

By on Dec 10, 2018

Review comment responded on Dec 11, 2018

Dear Sir, We are sorry to hear about this issue. We would bring this to management team and fix it as soon as possible. Looking forward to welcome you soon.

5
Everyone

This hotel would be amazing except they doing construction right next to this hotel. It is not loud, just more of an eyesore. Everything else about this hotel is great!

By , from New York, NY on Nov 20, 2018

Review comment responded on Nov 20, 2018

Dear Khun Kyle, Nice to know that you like our hotel. We must apologize for construction. However, we are looking forward welcoming in the next visited. Kind Regards,

5
Everyone

Accommodating staff... Beautiful rooms... Pool area and view is gorgeous.

By on Aug 13, 2018

Review comment responded on Aug 14, 2018

We appreciate the feedback very much. Thank you once again for taking the time to write your review. We hope that we would get a chance to make it up to you on your next stay in Phuket.

5

awesome stay!!

Everyone

This hotel is amazing big rooms comfortable beds. The roof top pool is beautiful with a great view.

By , from Los Angeles, CA on Feb 13, 2018

Review comment responded on Feb 19, 2018

Thank you for your positive comments on our resort. We trust you had a wonderful stay and we certainly look forward to your return when you next travel to Phuket

5

friendly helpful staff and close to beach !

Everyone

The hotel is literally across the street from the beach. The beach is a little crowded in that are but you can easily walk up and done the beach and find a nice spot to sit at. The hotel offers a breakfast you can make part of your package and it was so delicious. They pick different Thai dishes along with regular breakfast items to have at the buffet. The room is very modern and most of all clean. The stag is so helpful and so willing to help you get what you need wether it be directions or an extra towel. The dinner at the restaurant hotel is amazing as well , although obviously a bit more money than the food outside of the hotel. Hotel also a good walking distance from Bangla Road and the main shopping areas. Overall my experience with them was excellent.

By , from California on Dec 25, 2017

Review comment responded on Dec 26, 2017

Thank you for your positive comments on our resort. We trust you had a wonderful stay and we certainly look forward to your return when you next travel to Phuket

5

clean room, hotel very close to the beach

Everyone

Charm resort was amazing experience. I would recommend anyone coming to visit Phuket to stay at the charm. The entire staff was hospitable.

By on Oct 26, 2017

Review comment responded on Oct 28, 2017

Dear Valued Guest, Thank you very much for your special time to write us the lovely review. Your positive review is so much encourage us all to have more service mind to serve our guests perfectly. Hope to see and assist you again :)

4

located close to beach and other places to see.

Everyone

First time visiting Phuket, The Charm Resort was a nice place to stay, conviently located with a wonderful staff that greeted all guest and attended to all and any needs. There was a breakfast buffet that was included in the room rate I reserved that was delicious and offered many choices. I would recommend The Charm Resort for anybody visiting Phuket/Patong Beach and would stay again in the future.

By , from Paso Robles, California on Sep 11, 2017

Review comment responded on Oct 26, 2017

Thank you for taking a moment to write your review. A great pleasure having you here and we are pleased that you enjoyed your stay. Your kind and positive feedback are greatly appreciated and we are happy to read that you will consider us on your next visit. Thank you and we look forward to having you here again in the future.

2

headache!!

Everyone

So loud with tour groups and in the breakfast area. Hotel has many problem with electricity: on and off all day. we had to change the room after trying to settle down and rest from long trip. The second room has problem with water leaking thru the walls and some parade ants in the bedroom. After spraying the ants, we had to wait for hours before the smell faded away then the next day still some ants coming back. Moreover, we both got the food poisoning from the room service. We had to go hospital in the next day from vomiting and diarrhea constantly. The night before, one of the manager brought us a apologized fruit basket, which we both had a little then that night around 1 am, it started to kick in. This is a dangerous hotel and people don't like when you make a comment ( a bad one!) WE WON'T GO BACK TO THAT HOTEL AND THAT AREA AGAIN. It's spooky too because its right next to the cemetery. It's also not walkable area: far from restaurants and shops!!!

By , from USA on Sep 19, 2016