Property exceeded my expectations. When I booked the room I was unsure if I picked the right place. But after arriving I was certain it was the right place. Room was great large, clean, and just amazing. Staff was great, and the breakfast buffet was delicious.
Overall the stay with the charm was good. The staff was friendly and rooms clean. Beds are comfortable. The communication in regards to my initial reservations and things that was changed out of my control by Orbitz lead me to be charged for a day I wasn’t there. So make sure that you are exact in your plan with all booking agents and the resort.
The staff is so fantastic- always a pleasure to see them each year and they always remember me. The pool staff is absolutely incredible and great. They also make Fantastic Spaghetti Bolognese there as well - I have only one thing I wasn’t happy with…. The airport voucher is a bit more expensive than anyone else (normally 400 baht but through the hotel 1,000) - see you next year!
ok, nothing great
Already summited a review
I have stayed at this hotel twice now and I love the location, rooftop pool and the free parking - my Jr Suite was fabulous and I love having a kitchen - only draw backs are they don’t supply any kitchen items like cutlery or plates/bowls - but all else is good! Super quite and worth the money!
Location to Beach. Our room had two floors. Nice.
The property smells bad! The room was ok at first but the 2nd night I got some insect bites on my legs & body so was curious why. Later we found roaches & small insects on the floor and counter! Also, door room makes a loud noise when closing. We can hear people closing their doors. There's a lot of constructions on the other side of the property. Would not recommend this hotel to friends & families.
The pool was small and had cracks in tile which would be shut down by health dept in US its a bacterial breeding ground.They had no concierge for help with boarding pass,called and ask if slippers were complimentary and they wanted 150 bhatt so i think they reuse them and they were not washable so come to your own conclusion what they do with them.pros acroo st from beach,cleanig staff very nice,room was clean.
Everything was so beautiful I loved my room and the pool access I had.To the buffet breakfast and the sky Bar restaurant it was beautiful.
The hotel had construction going on next door we herd jack hammers from 8am to 7pm everyday even Saturday and Sunday. The pool while beautiful had no were to lounge out unless you did not mind sitting right next to people you don’t know the loung chairs were stacked in rows so close together you had to crawl into the chair from the bottom stay next door at Graceland much nicer hotel with a real pool there are 4 buildings on the premise I booked an executive suite with a jacuzzi we had to fill it up 2 hours having to run upstairs to make sure it did not overflow and the maid would drain it in the morning much nicer places to stay for the price the bliss hotel blew this one away
Overall, the property is great. Conveniently located, just a two minute walk from the beach. We had a pool access deluxe room, which was basically a one bedroom apartment. The room was immaculately clean, and very spacious. Had a kitchen area with a sink, full refrigerator and cabinets. Living area with flat screen tv and couch. Bedroom was spacious as well, but bed was a bit hard for my taste. Bathroom had a full size shower and deep jetted bathtub. Hot water ran out pretty quickly however, so I am not sure how the tub would ever be able to fill up with hot, or even warm water. Air conditioner in the bedroom was leaking water on the first day, but then was fixed right away. The pool access was great, we had a corner room, Room 2101, which gave us the corner of the pool which was pretty large. Only complaint is that the pool would get debris from the surrounding trees and we had no access to a skimmer to clean it. I dont think they cleaned the pool daily, as I only saw it being cleaned maybe twice in our 6 night stay. Other than that, everything was great!
The first room we were in had a terrible view and a little stink, so we requested to move. The second room Smelled sooo bad like sewer we moved. The third room I tried to take a bath and the bathtub had a leak all over the floor. The last room they “upgraded” us to stunk a little and had a broken hot tub on the balcony. This was all within 24 hours . We checked out early and went to stay at Nook Dee which was 100x better.
This hotel would be amazing except they doing construction right next to this hotel. It is not loud, just more of an eyesore. Everything else about this hotel is great!
Accommodating staff... Beautiful rooms... Pool area and view is gorgeous.
Brutalllll
The Charm Resort Phuket places you next to Patong Beach and a short stroll from other popular sights like Bangla Road. This 246-room, 4-star resort has conveniences like an outdoor pool, free in-room WiFi, and free self parking.
This resort serves as home to a rooftop bar, along with a restaurant that specializes in international cuisine. Savor a meal from the comfort of your room with room service, or get a quick energy boost at the coffee shop/cafe. Start each morning with buffet breakfast, available for a fee from 6:30 AM to 10 AM.
LCD TVs come with satellite channels, and guests can stay connected with free WiFi. Bathrooms offer rainfall showers, hair dryers, and free toiletries. Balconies, refrigerators, and coffee makers are also available.
The Charm Resort Phuket features an outdoor pool, a children's pool, and a gym. You can take advantage of free parking, along with an airport shuttle (available on request) for THB 1000 per vehicle one-way. Front-desk staff can answer questions 24/7, and assist with concierge services, luggage storage, and securing valuables. Other amenities at this beach resort include free WiFi in public areas, coffee/tea in a common area, and free newspapers.
Property exceeded my expectations. When I booked the room I was unsure if I picked the right place. But after arriving I was certain it was the right place. Room was great large, clean, and just amazing. Staff was great, and the breakfast buffet was delicious.
Overall the stay with the charm was good. The staff was friendly and rooms clean. Beds are comfortable. The communication in regards to my initial reservations and things that was changed out of my control by Orbitz lead me to be charged for a day I wasn’t there. So make sure that you are exact in your plan with all booking agents and the resort.
Thank you for taking the time to write your comments for The Charm Resort Phuket on Orbitz company which are very much valued. Also please accept our sincere apologies for any incident or any inconvenience caused and be assured that corrective action and specific training will be initiated immediately to prevent anything like this from happening again in the future.Once again, thank you for choosing The Charm Resort for your holidays in Phuket.Sincerely yoursThe Charm Resort Phuket
The staff is so fantastic- always a pleasure to see them each year and they always remember me. The pool staff is absolutely incredible and great. They also make Fantastic Spaghetti Bolognese there as well - I have only one thing I wasn’t happy with…. The airport voucher is a bit more expensive than anyone else (normally 400 baht but through the hotel 1,000) - see you next year!
Thank you for taking the time to write your comments for The Charm Resort Phuket on Expedia which are very much valued. Once again, thank you for choosing The Charm Resort for your holidays in Phuket.Sincerely yoursThe Charm Resort Phuket
ok, nothing great
Thank you for your feedback. Please accept our sincerest apologies for the disappointment you experienced with the service quality. We have taken note of the issues you faced and we will evaluate ways to improve. We hope that we would get a chance to make it up to you on your next stay in Phuket.
Already summited a review
Thank you very much for your review of The Charm Resort Phuket.We truly appreciate your kind comment, and we are delighted to know that you had a pleasant stay and enjoy the service we provided and we are looking forward to welcoming you back at The Charm Resort Phuket soon.Thank you and best regards,The Charm Resort Phuket
I have stayed at this hotel twice now and I love the location, rooftop pool and the free parking - my Jr Suite was fabulous and I love having a kitchen - only draw backs are they don’t supply any kitchen items like cutlery or plates/bowls - but all else is good! Super quite and worth the money!
Dear Guest, Thank you for choosing The Charm Resort Phuket for your vacation and for your time spent on writing a review with such a kind evaluation. We are proud to know that you stayed satisfied with our hotel facilities and offered services and that we managed to provide you with an enjoyable and memorable stay, as our team makes every effort to ensure that your vacation takes place in the most comfortable and warm atmosphere. Thank you for recommending us, we highly appreciate your trust. It would be an ultimate pleasure for us to have you back one day for another exciting experience. Best Regards, The Charm Resort Phuket Team
Location to Beach. Our room had two floors. Nice.
We appreciate the feedback very much. We hope that we would get a chance to make it up to you on your next stay in Phuket.
The property smells bad! The room was ok at first but the 2nd night I got some insect bites on my legs & body so was curious why. Later we found roaches & small insects on the floor and counter! Also, door room makes a loud noise when closing. We can hear people closing their doors. There's a lot of constructions on the other side of the property. Would not recommend this hotel to friends & families.
Thank you for your feedback. Please accept our apologies for the disappointment you experienced. We have taken note of the issues you faced and we will evaluate ways to improve. We hope that we would get a chance to make it up to you on your next stay in Phuket.
We appreciate the feedback very much. We hope that we would get a chance to make it up to you on your next stay in Phuket.
The pool was small and had cracks in tile which would be shut down by health dept in US its a bacterial breeding ground.They had no concierge for help with boarding pass,called and ask if slippers were complimentary and they wanted 150 bhatt so i think they reuse them and they were not washable so come to your own conclusion what they do with them.pros acroo st from beach,cleanig staff very nice,room was clean.
Thank you for your feedback. Please accept our apologies for the disappointment you experienced. We have taken note of the issues you faced and we will evaluate ways to improve. We hope that we would get a chance to make it up to you on your next stay in Phuket.
Thank you for taking the time to write your comments for The Charm Resort Phuket which are very much valued. Also please accept our sincere apologies for any incident or any inconvenience caused and be assured that corrective action and specific training will be initiated immediately to prevent anything like this from happening again in the future.Once again, thank you for choosing The Charm Resort for your holidays in Phuket.Sincerely yoursThe Charm Resort Phuket