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The Westin Kierland Resort and Spa

4.0 star property

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Restaurant
Lobby
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Reviews

8.8 out of 10
Excellent

Popular amenities

  • Hot tub
  • Spa
  • Pet friendly
  • Air conditioning

Explore the area

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6902 E Greenway Pkwy, Scottsdale, AZ, 85254
  • Place, Kierland Commons
    ‪2 min walk‬
  • Place, Kierland Golf Club
    ‪7 min walk‬
  • Place, Scottsdale Quarter
    ‪9 min walk‬
  • Airport, Phoenix, AZ (PHX-Sky Harbor Intl.)
    ‪27 min drive‬

Room options

View all photos for Traditional Room, 1 King Bed

Premium bedding, pillowtop beds, minibar, in-room safe

Traditional Room, 1 King Bed

9.0 out of 10
Wonderful
(27 reviews)
  • 426 sq ft
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed

View all photos for Traditional Room, 2 Queen Beds

Premium bedding, pillowtop beds, minibar, in-room safe

Traditional Room, 2 Queen Beds

8.8 out of 10
Excellent
(20 reviews)
  • 426 sq ft
  • 1 bedroom
  • Sleeps 4
  • 2 Queen Beds

View all photos for Room, 1 King Bed, Resort View

Premium bedding, pillowtop beds, minibar, in-room safe

Room, 1 King Bed, Resort View

9.4 out of 10
Exceptional
(6 reviews)
  • Resort view
  • 426 sq ft
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed

View all photos for Room, 2 Queen Beds, Resort View

Premium bedding, pillowtop beds, minibar, in-room safe

Room, 2 Queen Beds, Resort View

8.0 out of 10
Very good
(1 review)
  • Resort view
  • 426 sq ft
  • 1 bedroom
  • Sleeps 4
  • 2 Queen Beds

View all photos for Room, 1 King Bed, Pool View

Premium bedding, pillowtop beds, minibar, in-room safe

Room, 1 King Bed, Pool View

10.0 out of 10
Exceptional
(1 review)
  • 426 sq ft
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed

View all photos for Room, 2 Queen Beds, Pool View

Premium bedding, pillowtop beds, minibar, in-room safe

Room, 2 Queen Beds, Pool View

10.0 out of 10
Exceptional
(3 reviews)
  • 426 sq ft
  • 1 bedroom
  • Sleeps 4
  • 2 Queen Beds

View all photos for Room, 1 King Bed, Mountain View

Premium bedding, pillowtop beds, minibar, in-room safe

Room, 1 King Bed, Mountain View

9.4 out of 10
Exceptional
(3 reviews)
  • Mountain view
  • 426 sq ft
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed

View all photos for Room, 2 Queen Beds, Mountain View

Premium bedding, pillowtop beds, minibar, in-room safe

Room, 2 Queen Beds, Mountain View

9.0 out of 10
Wonderful
(2 reviews)
  • Mountain view
  • 426 sq ft
  • 1 bedroom
  • Sleeps 4
  • 2 Queen Beds

View all photos for Room, 1 King Bed, Golf View

Premium bedding, pillowtop beds, minibar, in-room safe

Room, 1 King Bed, Golf View

10.0 out of 10
Exceptional
(2 reviews)
  • Golf view
  • 426 sq ft
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed

View all photos for Room, 2 Queen Beds, Golf View

Premium bedding, pillowtop beds, minibar, in-room safe

Room, 2 Queen Beds, Golf View

10.0 out of 10
Exceptional
(2 reviews)
  • Golf view
  • 426 sq ft
  • 1 bedroom
  • Sleeps 4
  • 2 Queen Beds

View all photos for Room, 1 King Bed

Premium bedding, pillowtop beds, minibar, in-room safe

Room, 1 King Bed

10.0 out of 10
Exceptional
(1 review)
  • Mountain view
  • 426 sq ft
  • Sleeps 3
  • 1 King Bed

View all photos for Room, 2 Queen Beds

Premium bedding, pillowtop beds, minibar, in-room safe

Room, 2 Queen Beds

  • Mountain view
  • 426 sq ft
  • 1 bedroom
  • Sleeps 4
  • 2 Queen Beds

View all photos for Deluxe Room, 2 Queen Beds, Pool View

Deluxe Room, 2 Queen Beds, Pool View | Premium bedding, pillowtop beds, minibar, in-room safe

Deluxe Room, 2 Queen Beds, Pool View

10.0 out of 10
Exceptional
(1 review)
  • 431 sq ft
  • 1 bedroom
  • Sleeps 4
  • 2 Queen Beds

View all photos for Junior Suite, 1 King Bed, Resort View

32-inch flat-screen TV with digital channels, TV, pay movies

Junior Suite, 1 King Bed, Resort View

  • Resort view
  • 641 sq ft
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed

View all photos for Suite, 1 Bedroom

Suite, 1 Bedroom | Living room | 32-inch flat-screen TV with digital channels, TV, pay movies

Suite, 1 Bedroom

  • 816 sq ft
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed

View all photos for Suite, 1 Bedroom, Resort View

32-inch flat-screen TV with digital channels, TV, pay movies

Suite, 1 Bedroom, Resort View

  • 775 sq ft
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed

View all photos for Luxury Suite, 1 Bedroom

Luxury Suite, 1 Bedroom | Terrace/patio

Luxury Suite, 1 Bedroom

  • Resort view
  • 775 sq ft
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed

View all photos for Presidential Suite, 1 Bedroom

Premium bedding, pillowtop beds, minibar, in-room safe

Presidential Suite, 1 Bedroom

  • Golf view
  • 1708 sq ft
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed

View all photos for Junior Suite, 2 Queen Beds, Resort View

32-inch flat-screen TV with digital channels, TV, pay movies

Junior Suite, 2 Queen Beds, Resort View

  • Resort view
  • Sleeps 4
  • 2 Queen Beds

View all photos for Suite, 1 King Bed, Golf View

Golf view

Suite, 1 King Bed, Golf View

  • Resort view
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed

View all photos for Room, 2 Queen Beds, Resort View (Mobility/Hearing Accessible, Tub)

Premium bedding, pillowtop beds, minibar, in-room safe

Room, 2 Queen Beds, Resort View (Mobility/Hearing Accessible, Tub)

  • Resort view
  • 431 sq ft
  • Sleeps 4
  • 2 Queen Beds

View all photos for Room, 1 King Bed, Golf View (Hearing Accessible)

Premium bedding, pillowtop beds, minibar, in-room safe

Room, 1 King Bed, Golf View (Hearing Accessible)

10.0 out of 10
Exceptional
(1 review)
  • Golf view
  • 427 sq ft
  • Sleeps 3
  • 1 King Bed

View all photos for Room, 1 King Bed, Resort View (Mobility Accessible, Roll-In Shower)

Premium bedding, pillowtop beds, minibar, in-room safe

Room, 1 King Bed, Resort View (Mobility Accessible, Roll-In Shower)

  • Resort view
  • 427 sq ft
  • Sleeps 3
  • 1 King Bed

View all photos for Room, 1 King Bed, Resort View (Mobility/Hearing Access, Roll-In Shwr)

Premium bedding, pillowtop beds, minibar, in-room safe

Room, 1 King Bed, Resort View (Mobility/Hearing Access, Roll-In Shwr)

10.0 out of 10
Exceptional
(1 review)
  • Resort view
  • 431 sq ft
  • Sleeps 3
  • 1 King Bed

View all photos for Junior Suite, 1 King Bed, Resort View (Mobility Accessible, Tub)

Premium bedding, pillowtop beds, minibar, in-room safe

Junior Suite, 1 King Bed, Resort View (Mobility Accessible, Tub)

  • Resort view
  • 641 sq ft
  • Sleeps 4
  • 1 King Bed

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8.6 out of 10, Excellent, 1,000 reviews
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About the neighborhood

Scottsdale

Located in Paradise Valley Village within a 5-minute walk of Kierland Commons, The Westin Kierland Resort and Spa is within a 15-minute stroll of Scottsdale Quarter. This 735-room, 4-star resort has 2 outdoor pools along with a golf course and a full-service spa.
View more Resorts in PhoenixOpens in a new window

What's nearby

  • Kierland Commons - 2 min walk - 0.1 miles
  • Kierland Golf Club - 7 min walk - 0.4 miles
  • Scottsdale Quarter - 9 min walk - 0.5 miles
  • CrackerJax Family Fun & Sports Park - 14 min walk - 0.8 miles
  • Ahavas Torah: The Scottsdale Torah Center - 3 min drive - 1.4 miles

Getting around

  • Phoenix Sky Harbor Intl. Airport (PHX) - 28 min drive

Restaurants

  • ‪The Cheesecake Factory - ‬11 min walk
  • ‪True Food Kitchen - ‬12 min walk
  • ‪Starbucks - ‬11 min walk
  • ‪Chipotle Mexican Grill - ‬15 min walk
  • ‪Obon Sushi + Bar + Ramen - ‬13 min walk

About this property

The Westin Kierland Resort and Spa

The Westin Kierland Resort and Spa features a golf course, a full-service spa, and 2 outdoor pools. Parking is available for USD 30 per day (USD 45 per day for valet parking), and there's also limo/town car service. Multilingual staff at the 24-hour front desk can assist with securing valuables, dry cleaning/laundry, and concierge services. Other amenities at this spa resort include a children's pool, a gym, and a sauna.
32-inch flat-screen TVs come with digital channels and pay movies, and guests can stay connected with WiFi. Pillowtop beds sport premium bedding and bathrooms offer hair dryers and designer toiletries. Other standard amenities include balconies, minibars, and coffee makers. Housekeeping is available on request.
A golf course, an outdoor tennis court, and a health club are featured at the resort. 2 outdoor swimming pools are on site along with a children's pool. Other recreational amenities include a hot tub, a sauna, and a fitness center.

The recreational activities listed below are available either on site or nearby; fees may apply.

Agave, The Arizona Spa has massage/treatment rooms. Services include facials, body wraps, body scrubs, and body treatments. The spa is equipped with a sauna and a hot tub. Guests under 16 years old are not allowed in the spa.

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Property amenities

Internet

  • Available in all rooms: WiFi (USD 15.95 per 24-hour period)
  • In-room WiFi speed: 25+ Mbps

Parking and transportation

  • Limo/town car service
  • Self parking on site (USD 30 per day)
  • Valet parking on site (USD 45 per day; includes in/out privileges)
  • Wheelchair-accessible parking and van parking available

Food and drink

  • Daily full breakfast available 6:00 AM to 11:00 AM for a fee: USD 35 per person
  • 3 restaurants
  • A bar/lounge
  • A coffee shop/cafe
  • A poolside bar

Things to do

  • 2 outdoor pools
  • Arcade/game room
  • Bicycle rentals
  • Children's pool
  • Fitness classes
  • Full-service spa
  • Golf course
  • Golf driving range
  • Golf lessons
  • Health club
  • Hot tub
  • Library
  • Outdoor tennis court
  • Pilates classes
  • Playground
  • Sauna
  • Shopping
  • Steam room
  • Yoga classes

Family friendly

  • 2 outdoor pools
  • Arcade/game room
  • Children's pool
  • Laundry facilities
  • Playground

Conveniences

  • 24-hour front desk
  • ATM
  • Free newspapers in lobby
  • Gift shop/newsstand
  • Hair salon
  • Laundry facilities
  • Luggage storage
  • Safe at front desk
  • Water dispenser

Guest services

  • Change of bedsheets (on request)
  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Wedding services

Business services

  • Business center
  • Conference center (194 square feet of space)

Outdoors

  • Barbecue grill
  • Garden
  • Picnic area
  • Pool loungers
  • Terrace

Full-service spa

  • Body scrubs
  • Body wraps
  • Facials
  • Hot tub
  • In-room massages
  • Manicures/pedicures
  • Sauna
  • Spa treatment rooms

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • 18 accessible parking spaces
  • Braille/raised signage
  • Elevator (72 inch wide door)
  • Grab bar near toilet (36 inches high)
  • Handrails in stairways (36 inches high)
  • Height-adjustable showerhead
  • Lever door handles
  • Low-height door lock
  • Low-height electrical outlets in bathroom
  • Low-height view port in door
  • Pool access ramp on site
  • Stair-free path to entrance
  • Transfer shower
  • Valet for wheelchair-equipped vehicles
  • Visual fire alarm
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business center
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible gym
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible pool
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible registration desk (42 inches high)
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible spa
  • Wheelchair-accessible van parking

More

  • 1 building
  • 11 floors
  • At least 80% lighting from LEDs
  • Ballroom
  • Banquet hall
  • Comprehensive food waste policy
  • Comprehensive recycling policy
  • Double-glazed windows
  • Rooftop garden
  • Smoking not allowed
  • Vegan dining options
  • Vegetarian breakfast available
  • Vegetarian dining options

Room amenities

Bedroom

  • Blackout drapes
  • Pillowtop mattress
  • Premium bedding

Bathroom

  • Bathrobes
  • Bathtub or shower
  • Designer toiletries
  • Hair dryer
  • Private bathroom
  • Towels provided

Entertainment

  • 32-inch flat-screen TV with premium digital channels
  • Pay movies

Food and drink

  • 24-hour room service
  • Coffee/tea maker
  • Minibar

More

  • Air conditioning (climate-controlled)
  • Connecting rooms available
  • Desk
  • Energy-saving switches in guestrooms
  • Free daily newspapers
  • Iron/ironing board
  • Laptop workspace
  • Laptop-compatible safe
  • LED lighting
  • Phone
  • Recycling
  • Water-efficient showers

Policies

Check-in

Check-in start time: 4:00 PM; Check-in end time: midnight
Late check-in subject to availability
Minimum check-in age: 18

Check-out

Check-out before 11 AM
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • This property welcomes pets for USD 100 per accommodation, per stay
  • Pets may not be left unsupervised
  • Certain rooms only
  • Guests can request a pet-friendly room by contacting the property at the number on the booking confirmation
  • Service animals exempt from fees

Property payment types

Important information

Fees

You'll be asked to pay these charges at the property:

  • Resort fee: USD 56.44 per accommodation, per night
The resort fee includes:
  • Additional inclusions
  • Fitness center access
  • Health club access
  • In-room coffee
  • Phone calls
  • Shuttle service
  • Spa access
  • Sporting facilities or equipment

These are all of the charges provided to us by the property.

Optional extras

These fees and deposits will be charged at check-in, check-out, or the time of service.

  • Fee for full breakfast: approximately USD 35 per person
  • Fee for in-room wireless internet: USD 15.95 per 24-hour period (rates may vary)
  • Self parking fee: USD 30 per day
  • Valet parking fee: USD 45 per day (in/out privileges)
  • Pet fee: USD 100 per accommodation, per stay
  • Service animals are exempt from fees

This list may not be comprehensive. Fees and deposits might not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and debit cards; cash is not accepted
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Marriott)
  • Check-in: 4:00 PM—-midnight
  • Check-out: 11 AM
  • Minimum check-in age: 18
The front desk is open 24 hours a day, and checking out is easy with express services. Driving? This property offers parking (fees apply).

We should mention

Details about charges, deposits, or other important information:

  • This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
  • This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children. If you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room.
  • Charges for extra guests may apply and vary depending on the property's policy.
  • A cash deposit, credit card, or debit card for incidental charges, as well as a government-issued photo ID, may be required at check-in.
  • Special requests are subject to availability at the time of check-in and can't be guaranteed. Certain requests may come with additional charges.
  • This property accepts credit cards and debit cards. Cash is not accepted. 
  • This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Marriott).

Additional information about polices, regulations, and more:

  • Connecting or adjoining rooms can be requested, but all rooms are subject to availability. Contact the property using the phone number on your booking confirmation.
  • No cribs or infant beds are available.
  • No rollaway or extra beds are available.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Kierland
Kierland Resort
Kierland Westin
Kierland Westin Resort
Westin Kierland
Westin Kierland Resort
Westin Kierland Resort Scottsdale
Westin Kierland Scottsdale
Westin Resort
Westin Resort Kierland
Scottsdale Westin
Westin Kierland Hotel Scottsdale
Westin Scottsdale
The Westin Kierland Resort Spa
The Westin Kierland Scottsdale
The Westin Kierland Resort and Spa Resort
The Westin Kierland Resort and Spa Scottsdale
The Westin Kierland Resort and Spa Resort Scottsdale

Frequently asked questions

Is a free cancellation option available at The Westin Kierland Resort and Spa?

The Westin Kierland Resort and Spa offers free cancellation on select room rates. For additional details, review the cancellation policy on Orbitz.

How much does it cost to stay at The Westin Kierland Resort and Spa?

As of Mar 14, 2026, prices found for a 1-night stay for 2 adults at The Westin Kierland Resort and Spa on Apr 6, 2026 start from $642, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

What can I see around The Westin Kierland Resort and Spa?

This resort is situated in Paradise Valley Village within a 10-minute walk of Kierland Commons and Scottsdale Quarter. You'll also find Westworld of Scottsdale and TPC Scottsdale Champions Course within a short drive.

Is parking available on site at The Westin Kierland Resort and Spa?

Yes, valet parking is offered for USD 45 per day and self parking is available for USD 30 per day. Wheelchair-accessible van parking is also available for guests.

Is there a spa available at The Westin Kierland Resort and Spa?

Agave, The Arizona Spa is the resort's spa and services include body wraps, facials, mani/pedis, and massages.

Does The Westin Kierland Resort and Spa feature a casino?

No, The Westin Kierland Resort and Spa doesn't have a casino.

Will I find an indoor pool at The Westin Kierland Resort and Spa?

No, this resort doesn't have an indoor pool; however, there are 2 outdoor pools and a hot tub.

Is The Westin Kierland Resort and Spa good for couples?

There are many amenities for couples at this resort, including in-room massages as well as 3 restaurants and 2 outdoor pools.

Are there hot tubs at The Westin Kierland Resort and Spa?

No, but this resort does have a sauna.

Does The Westin Kierland Resort and Spa have a restaurant that serves breakfast?

Yes, The Westin Kierland Resort and Spa has 3 restaurants, and serves a full breakfast each morning for a surcharge.

Will The Westin Kierland Resort and Spa allow pets to stay for free?

Although they can't stay for free, pets are welcome at The Westin Kierland Resort and Spa for a fee of USD 100 per accommodation, per stay.

Are there connecting rooms at The Westin Kierland Resort and Spa?

Yes, you can book connecting rooms at this resort for your group or family vacation.

What is the closest airport to The Westin Kierland Resort and Spa?

The closest major airport to The Westin Kierland Resort and Spa is Phoenix Deer Valley Airport (DVT), which is 13.3 mi away (16 minutes by car). Another top airport is Phoenix Sky Harbor Intl. Airport (PHX), which is located 17.2 mi away (28-minute drive).

Are there rooms with balconies that I can book at The Westin Kierland Resort and Spa?

Yes, every guestroom at The Westin Kierland Resort and Spa comes with a balcony and some offer mountain and garden views.

Does The Westin Kierland Resort and Spa offer wedding services?

There are wedding services available at The Westin Kierland Resort and Spa if that's in your vacation plans.

The Westin Kierland Resort and Spa Reviews

Reviews

8.8

Excellent

Rating 10 - Excellent. 626 out of 1000 reviews
Rating 8 - Good. 207 out of 1000 reviews
Rating 6 - Okay. 89 out of 1000 reviews
Rating 4 - Poor. 44 out of 1000 reviews
Rating 2 - Terrible. 34 out of 1000 reviews

9.4/10

Cleanliness

9.0/10

Staff & service

9.0/10

Amenities

9.2/10

Property conditions & facilities

Reviews

10/10 Excellent

Kelly

Traveled with group, Business traveler, Traveled with family
Liked: Cleanliness, staff & service, amenities
Beautiful location
Stayed 2 nights in Dec 2025

10/10 Excellent

David

Stayed 2 nights in Dec 2025

6/10 Okay

Max

Liked: Cleanliness, amenities, property conditions & facilities
The room was not as nice as I expected for the ridiculous high price we paid. Nothing special.
Stayed 1 night in Nov 2025

10/10 Excellent

Garette

Traveled with family
Liked: Cleanliness, staff & service, amenities
The best mommy daughters staycation ever
Stayed 1 night in Aug 2025

6/10 Okay

Jeffrey

Traveled with partner
Liked: Cleanliness, staff & service, amenities
I thought the “suite” I paid for was a bit old and rundown. Carpet was terrible. It had a guest toilet but all that accomplished for me was it took away from the master bathroom. Which was a tiny little puny master bathroom with no tub. For the cost I feel I paid top dollar for mediocrity. My stay felt stale compared to my last stay 3 years ago.
Stayed 3 nights in Nov 2025

10/10 Excellent

Steven

Stayed 3 nights in Oct 2025

10/10 Excellent

John, Kamas

Stayed 1 night in Oct 2025

10/10 Excellent

LORI

Stayed 1 night in Oct 2025

10/10 Excellent

David

Stayed 4 nights in Oct 2025

8/10 Good

Marylin

Traveled with family and small children, Traveled with group, Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Better food
Stayed 3 nights in Oct 2025

10/10 Excellent

Margaret

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Oct 2025

10/10 Excellent

Brooke

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Aug 2025

8/10 Good

Malcolm

Business traveler, Traveled with partner
Liked: Cleanliness, property conditions & facilities
Didn’t use many of the amenities
Stayed 3 nights in Oct 2025

10/10 Excellent

jennifer

Liked: Property conditions & facilities
Stayed 2 nights in Aug 2025

8/10 Good

Angela

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Sep 2025

10/10 Excellent

Kristen

Stayed 2 nights in Sep 2025

10/10 Excellent

Jennifer

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Sep 2025

10/10 Excellent

John

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Sep 2025

10/10 Excellent

Angela, Queen Creek

Stayed 3 nights in Aug 2025

2/10 Terrible

Carla

Traveled with family
Liked: Cleanliness, property conditions & facilities, room comfort
Disliked: Staff & service

Beautiful resort but a HORRIBLE experience

The resort itself is beautiful, but our experience was HORRIBLE. I had never been here before and was really looking forward to a few days with my family after moving my son into his college apartment. Unfortunately, from the start, it was a nightmare. The room I originally booked through Hotels.com was not honored. I was told that the room “did not exist” and they tried to blame Hotels.com for the issue. Instead, they offered to sell me an upgrade, but then said it wouldn’t be available until the next day. When it finally became available, I was shocked to see it was the exact room I had booked in the first place, but now they charged me an additional $75 per night. It was very clear they treat guests differently if you book through a third party. On top of that, the resort hits you with endless, ridiculous fees. I expected to pay a resort fee, but they nickel-and-dimed us for everything. Yes, they gave us a $100 credit, but it barely made a dent after all the extra charges. The only highlight was the food, which was fantastic. Sadly, that was the only positive. After such a stressful and disappointing experience, we will not be returning.
Stayed 3 nights in Aug 2025

10/10 Excellent

Erika

Stayed 2 nights in Aug 2025

4/10 Poor

Char

Liked: Staff & service
Stayed 1 night in Aug 2025

10/10 Excellent

Catherine

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very good
Stayed 1 night in Aug 2025

10/10 Excellent

candice

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Aug 2025

10/10 Excellent

Noel

Stayed 3 nights in Aug 2025

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