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Recent guest reviews

The area had a lot of homeless people wandering around, difficulty getting on property because they lock gates. Had to get key cards redone everyday, the place was more for displaced local people. Place needs a serious renovation

READ REVIEWS BEFORE STAYING HERE: I wish I would have followed this advice before booking this. Don’t let the pictures confuse you. This was the worst hotel we have ever stayed in. The bed had holes in the sheets and bed spread, the bathroom fan had something funky growing out of it amd the neighborhood had me fearful to close my eyes. We stayed one night as we got in late and found other hotels for the rest of our stay.

The area isn't as bad as what it looks from the outside. But the front desk workers are Very Rude and need a attitude adjustment. It seems like they don't like Americans. And the towels was very dirty, and the pillows had burnt cigarette holes in them,.

Bed linens were stained and has lots of burnt cigarettes holes in linens and comforter. The rooms smell with cigarette smoke I had to wear my mask all night.

The staff was rude. The room was filthy. Couldn’t check in until late because they said the room was being cleaned, when we got in the room it was not cleaned! Hair and stuff in the bathtub, dirty floors, holes in sheets and comforter. Would never stay here again!

Nothing. It was a horrible area. Was loud when trying to sleep. Woke me up several times.

Hotel had a curfew. Hotel was in a really really really bad part of town. Prostitution, drugs, people panhandling on the hotel steps and parking lot, and a homeless camp was all over the property and surrounding area. Our room was saturated with marijana smell. Asked for a different non smoking room and it was the same pot smell. They wouldn't give a refund. Super scary! Never ever ever ever again. This place was extremely scary and shouldn't even be in business!!!

N 27th Ave Phoenix AZ

Hotel highlights

  • Close to Grand Canyon University
  • Free WiFi in rooms and public areas
  • Free uncovered self parking
  • Laundry facilities

Located in Alhambra within a mile (2 km) of Grand Canyon University, Super 8 by Wyndham Phoenix West is within 2 miles (3 km) of GCU Arena. This 90-room hotel welcomes guests with conveniences like free in-room WiFi, free self parking, and laundry facilities.


Rooms

Guests can expect free WiFi and 32-inch flat-screen TVs with cable channels. Free long-distance calls, free local calls, and desks are also standard.


Property features

Guests staying at Super 8 by Wyndham Phoenix West enjoy free WiFi in public areas and laundry facilities. If you decide to drive, there's free parking. The 24-hour front desk has staff always at the ready.

Room options

Room, 2 Double Beds, Smoking

2 Double Beds | Sleeps 4

Room, 2 Queen Beds, Non Smoking

2 Queen Beds | Sleeps 4

Room, 1 Queen Bed, Non Smoking

1 Queen Bed | Sleeps 2

Room, 1 Queen Bed, Smoking

1 Queen Bed | Sleeps 2

Guest reviews for Super 8 by Wyndham Phoenix West

Everyone (2) Couples (3) Family (1)
2
Family

The area had a lot of homeless people wandering around, difficulty getting on property because they lock gates. Had to get key cards redone everyday, the place was more for displaced local people. Place needs a serious renovation

By on May 29, 2022

Review comment responded on Jun 11, 2022

Hi Joyce, I am so sorry to hear that your most recent stay with us did not meet your expectations. Our primary goal is to provide all guests with an enjoyable experience. We take this quite seriously and will take appropriate steps. Thank you again for taking the time for sharing this experience and for your valuable business.

1
Partner Couples

READ REVIEWS BEFORE STAYING HERE: I wish I would have followed this advice before booking this. Don’t let the pictures confuse you. This was the worst hotel we have ever stayed in. The bed had holes in the sheets and bed spread, the bathroom fan had something funky growing out of it amd the neighborhood had me fearful to close my eyes. We stayed one night as we got in late and found other hotels for the rest of our stay.

By on Mar 1, 2022

Review comment responded on Mar 1, 2022

We apologize for your not so pleasant experience at our hotel. We usually work on concerns about the room conditions as soon as it is brought to our notice. We are not sure if front desk was notified of any issues. We ensure 24hrs of security to our guests on property irrespective of what goes on around the environ. Once again, we apologize it was not the best of experience for you. We hope you have a better day.

2
Everyone

The area isn't as bad as what it looks from the outside. But the front desk workers are Very Rude and need a attitude adjustment. It seems like they don't like Americans. And the towels was very dirty, and the pillows had burnt cigarette holes in them,.

By on Feb 22, 2022

Review comment responded on Feb 23, 2022

Hello, Your feedback is very much appreciated. We always strive for a comfortable experience for our guests, so we are disheartened to read your review and know that we fell short in meeting your expectations. It is saddening to know that the perceived rudeness from a member of our staff detracted from your stay. We'll discuss this with the team to ensure that accommodating and high-quality service is maintained. Your feedback is very much appreciated. Besides this, for other concerns, we have passed your note to our team for enhancements. We hope you will choose us again in the future.

1
Everyone

Bed linens were stained and has lots of burnt cigarettes holes in linens and comforter. The rooms smell with cigarette smoke I had to wear my mask all night.

By on Feb 21, 2022

Review comment responded on Feb 23, 2022

Hello, I recognize your time is valuable and appreciate the feedback you have taken the time to provide. Maintaining a clean atmosphere within our guest rooms and common areas is important and I apologize that we did not fulfill that expectation during your visit. Your feedback has been shared with our housekeeping team to ensure this is an isolated incident. My hope is the next time you are in the area, you will give us another chance to provide the guest experience we strive to deliver.

1
Friends

The staff was rude. The room was filthy. Couldn’t check in until late because they said the room was being cleaned, when we got in the room it was not cleaned! Hair and stuff in the bathtub, dirty floors, holes in sheets and comforter. Would never stay here again!

By on Feb 21, 2022

Review comment responded on Feb 22, 2022

Hi Denise, I recognize your time is valuable and appreciate the feedback you have taken the time to provide. Maintaining a clean atmosphere within our guest rooms and common areas is important and I apologize that we did not fulfill that expectation during your visit. Your feedback has been shared with our housekeeping team to ensure this is an isolated incident. My hope is the next time you are in the area, you will give us another chance to provide the guest experience we strive to deliver.

2
Partner Couples Business Business

Nothing. It was a horrible area. Was loud when trying to sleep. Woke me up several times.

By on Feb 16, 2022

Review comment responded on Feb 17, 2022

Hi Pamela, It is disheartening to hear about your experience. We would be incredibly grateful if you could take a couple of minutes to write your detailed review. So we can investigate your feedback with our management for prompt action. I hope this will not be your last impression for us and hope that you will reconsider staying with us in the future.

1
Partner Couples Business Business

Hotel had a curfew. Hotel was in a really really really bad part of town. Prostitution, drugs, people panhandling on the hotel steps and parking lot, and a homeless camp was all over the property and surrounding area. Our room was saturated with marijana smell. Asked for a different non smoking room and it was the same pot smell. They wouldn't give a refund. Super scary! Never ever ever ever again. This place was extremely scary and shouldn't even be in business!!!

By on Nov 25, 2021

Review comment responded on Nov 25, 2021

Hi Joanna, Thank you for sharing your feedback. We sincerely apologize for your sub-par experience. This is generally not what our guests experience with us and we hope you give us a chance to make it better for you. This issue has been taken up with our management and we are taking committed steps to rectify it and ensure this does not happen again.

Super 8 by Wyndham Phoenix West

4135 N 27th Ave, Phoenix, AZ 85017
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