The bathroom ceiling leaked two days in a row.
Property felt like a high scale apartment complex. Rooms were nice. Would definitely recommend.
I enjoyed my stay and privatcy will miss some people from there, love the location.
The hotel was mediocre. Not properly clean I
Property location is fine. Snow removal is subpar.
The refrigerator didn’t open during one stay but luckily I didn’t require it at the time. A week later I was placed in the same room with the same situation, but changed to another room and the water pressure was low. Changed to the third and final room and three lamps were out. I stayed in the room anyway.
Great services! Great rates! Great communication!
Staff was Horrible! Room smelled, little pillows and only three (no more available), won't give extra towels.
Bathroom was dirty, fridge dirty and made loud noise that kept waking me up. Bed was horrible and uncomfortable.
The property was clean and had plenty of parking. Convenient location, close to the main road and turnpike.
The staff were welcoming; however i didn't like the fact that my room had roaches.
There wasn't anything that i liked and i could have found a better place than this at the price that i paid.
this was the 2nd time I stayed at this hotel the 1st time my room had bugs. I decided to give them a 2nd chance this time the tub in the bathroom had blue soap and a razor laying In the bottom of it. and the sink was pouring out water on the floor everytime it was turned on.. the lady at the front desk said she would take pictures and turn it in to the manager. but she didn't when I spoke to the manager the next day she said she had no idea. Either way nothing was done about it. Im very disappointed and will never stay here again and will never allow anyone I know to stay here. This is completely unacceptable!!
Located within 2 miles (3 km) of Power Line Trail Horsham Trailhead, Extended Stay America Philadelphia - Horsham - Welsh Rd. places you within a few miles (5 km) of Willow Grove Park Mall. Each of the 116 rooms at this hotel includes a kitchen, a refrigerator, and a microwave.
The 116 air-conditioned rooms feature kitchens with refrigerators, microwaves, and stovetops. 32-inch flat-screen TVs come with cable channels. Coffee makers, phones, and ironing boards are also standard. Housekeeping is available on request.
Extended Stay America Philadelphia - Horsham - Welsh Rd. features free WiFi in public areas, coffee in a common area, and laundry facilities. You can put free parking to good use if you drive. The front desk is staffed 24/7 to help secure valuables, and answer any questions about the accommodations.
The bathroom ceiling leaked two days in a row.
Property felt like a high scale apartment complex. Rooms were nice. Would definitely recommend.
Thank you for choosing Extended Stay America and sharing your experience. We're so glad you enjoyed your suite offering apartment style living with lots of room to relax, and many extras that make traveling easy. Thanks again for recommending us. Please come and see us again! Sincerely, Hotel Management
I enjoyed my stay and privatcy will miss some people from there, love the location.
Thank you for the glowing review of Extended Stay America. It's a pleasure to know you had a wonderful stay with us and liked our ideal location. On behalf of everyone here, we look forward to welcoming you back soon. Sincerely, Hotel Management
The hotel was mediocre. Not properly clean I
It was disappointing to read that we did not meet your expectations, and we are truly sorry your stay was anything other than perfect. We are taking appropriate steps to ensure future guests do not encounter the same issues. We hope you will accept our apologies and consider giving us another chance to show you the outstanding service that we typically provide. Sincerely, Hotel Management
Property location is fine. Snow removal is subpar.
Thank you for choosing to stay at our hotel. We are pleased to know you had a good time with us and that you enjoyed our ideal location. We appreciate your feedback and look forward to seeing you again in the future. Sincerely, Hotel Management
The refrigerator didn’t open during one stay but luckily I didn’t require it at the time. A week later I was placed in the same room with the same situation, but changed to another room and the water pressure was low. Changed to the third and final room and three lamps were out. I stayed in the room anyway.
Michael, thank you for your review. We apologize for not living up to our commitment to clean, fresh, well-maintained accommodations during your visit and for the issues you had with the water pressure. Your feedback will be shared with our maintenance team for review and action. We regret the inconvenience you faced and hope you will give us another chance to prove ourselves in the future. Sincerely, Hotel Management
Thank you for choosing our hotel for your stay. We are very disappointed to see your rating, and we sincerely apologize for not living up to your expectations. We value your business and truly hope you will give us another chance to prove that we are committed to providing an excellent experience to every guest. Sincerely, Hotel Management
Great services! Great rates! Great communication!
Thank you for the glowing review of Extended Stay America. It’s a pleasure to know you liked our affordable rates and were impressed by the service provided by our courteous associates. We appreciate your business and look forward to welcoming you back soon. Sincerely, Hotel Management
Thank you for the comments. We are sorry to hear you were inconvenienced by maintenance issues in your bathroom. Our maintenance team takes great pride in ensuring everything is working properly in each suite. We have shared your review with them to be sure the issues are resolved. Again, we apologize for any inconvenience and we look forward to having you back with us in the future. Sincerely, Hotel Management