First time using this hotel and quickly found out it's not a hotel at all. They are individually owned units. A312 was our room. Ours was a one bedroom with queen size bed, quiet fan, and dresser. Small single sink bathroom. Set of bunk beds down hall way perfect for the kids to sleep in. Small kitchen ...
Great location, spacious room and friendly staff. There are great walking paths, dining, shopping ad boating closeby. The entire area feels safe and well man maintained. Spa services are excellent. The Fitness area is well done and very clean. There is live music at the pool and the Adult pool is ...
Front desk and Breakfast staff were excellent. Housekeeping was poor. Room had stained curtains . Used towels left in room after room service done. Did not replace coffee cups and coffee. Only had room cleaned twice during 9 day stay, so may have been better on other days. But stained curtains should ...
We drove down to Hilton Head to attend a play at the Lean Ensemble Theater. We enjoyed the beach walk and the atmosphere at the hotel. Staff was nice but don't give anyone your cell number as they text you constantly for updates about your experience which is unnecessary and annoying.
The staff was excellent and accommodated all my needs. Our room was very spacious and clean. They served snacks mid day and had an excellent hot breakfast with pastries, waffles, omolets, fresh fruit, yogurt, sausage, oatmeal, etc. I love how they offered non dairy options like almond milk. We ate ...
The pool and hot tub were excellent. Could not receive cell phone calls or texts in our room. We never got your offer from concierge until we left your hotel. The internet worked ok. Breakfast was good. We will stay with you again someday.
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Pool was dirty. Room was musty and damp. Exhaust fan in bathroom did not work. No remote to the TV.
Basic but good...needed cleaning but wasn't too bad
First time using this hotel and quickly found out it's not a hotel at all. They are individually owned units. A312 was our room. Ours was a one bedroom with queen size bed, quiet fan, and dresser. Small single sink bathroom. Set of bunk beds down hall way perfect for the kids to sleep in. Small kitchen just big enough to cook breakfast, lunch, dinner. No dishwaher. Fridge and freezer with ice cube maker plastic racks. High chair kitchen table, pull out couch ( we did not use), love seat, coffee table, and nice balcony with view of ocean. Outside the room in hall way is a nice small corner area to place all beach chairs, umbrellas, etc. Staying here for a week would have been hard I think with the small 504sq ft size. The room was a little dated, but worked. We managed and I feel strongly about returning again for the amount of money we paid. The pool was not as cleaned as we would have wanted. Water was very cloudy, very oily with all the sun tan lotion, you could visible see the oily residue along the edges around steps. Stayed in the pool for all of 10 minutes as I felt very dirty inside it. Jamaica Joes beach restaurant was a good choice for lunch. Plenty of beach access spots and a lot of beach to choose from. No sea shells though to pick through. All in all a great trip.
Hotels very nice construction outside makes it a little inconvenient to get in and out but other than that great location