Hyatt Regency Paris Etoile

Hotel is very outdated. For a Hyatt I was extremely surprised at the condition of the rooms and how uncomfortable the beds were. The rooms are tiny. The location isn't central to all the tourist attractions so we expected to be a bit roomier. We booked our room last minute after we had a quick flight change that made us arrive to Paris earlier than expected. The front desk receptionist barely spoke to us, but we assumed it was a language barrier issue. There was construction during our stay that was not mentioned at check in. When we got to our room we hear loud rumbling noises and called down to get our room switched. They insisted we were told at check in and that they could not accommodate any changes. We traveled for business and had a long day and only wanted to sleep. Needless to say we were not able to get any sleep until after 6pm when the construction ended. We would have never checked in if we knew there was construction as there are plenty of other hotels in the area we could have chosen.

Staff were awesome. Incredibly helpful. Room was serviceable but looked a little run-down. Hopefully the planned upgrades will make the rooms more fitting to the staff and location.

Very comfortable and convenient to downtown Paris, metro, bus stops and restaurants.

Hotel staff were excellent! overall a good experience to say the least

Nice hotel, great view of eifle tower. Very accommodating staff. I thought for a 4 star hotel the room was kind of run down. The bathroom had mold on the shower curtain and flirt in the corners.

The view from my Club Floor room was amazing. The lobby looked very chic mid-Century 1960's and the concierge staff and front desk staff were really lovely to work with. I had major issues with the room and décor, however. The Hotel looks similar to the old Holiday Inn near the 405 and Sunset in Los Angeles (now the Angelino -- but the room décor was more the Holiday Inn). The room décor made me feel like I was in a time warp to the 1970's. I realize many rooms were perhaps updated recently -- mine as not one of them. As a woman business Exec who travels a LOT - the room was really not up to snuff. My rooms at the very moderate 3 star Country Inn in Sunnyvale are far more impressive than this room. The carpeting was rose pink and looked about 20+ years old. The blackout curtains had pin holes in it, and the curtains did not match the carpeting at all -- they were quite old. The walls were painted in what used to be called Harvest Gold in the 1970's -- again did not match the rose pink carpeting. There were two $2.00 14 x 17 pictures in the room The hallway carpeting was also old and in a royal and dark blue with a pattern. The Club Room was in red velvets and the booths were nearly threadbare, though the chairs were fairly decent shape. I spilled a tiny amount of coffee on one of the booths, and when I went to wipe it up - it was clear the booths weren't cleaned much. The thermostat was so old that I could not read the air temp on it, and the ceiling tile that was near the vent had a gap in it. The staff and the food and drinks in the Club Room were excellent. The Club Room food was truly exceptional in many ways, and there were some gluttons who spent two hours there during the evening happy hour - scarfing down these delicious sliders. The lobby looked very chic mid-Century 1960's and the concierge staff and front desk staff were really lovely to work with. I would recommend the hotel with some reservations --

This hotel was the old Concord. Although I heard that they will renovate in 2016, the hotel itself was okay. The concierge was extremely helpful, the cleaning staff were great! The front desk was difficult to work with. The breakfast was not worth the money, it was crowded, the space for breakfast was not adequate. The lunch was overpriced for what they served you. But all in all, it was an okay place to stay. We loved the location.

Overall this is very nice hotel. The room was comfortable and the staff was friendly. For us, the location worked out well. This is a good part of town with many restaurants and shops nearby. It is close enough to both the Arc de Triomphe and the Tour Eiffel to walk to both of them. We even walked all the way from the Louvre, though that is a good 5 miles or more. There is a Starbucks in the attached shopping center where you will find American style coffee if you prefer that over the quarter-cup of espresso you find elsewhere. The only complaint is the shower. You adjust the water to your liking and get in. Then the water alternates between scolding hot and ice cold with periods where it is to your liking. I guess the control is not pressure balanced and anytime someone flushed or started their own shower, the temp fluctuates. In a 950 room hotel that is a lot of flushing and showering.

Hotel has excellent location , 5 min walking to the Arc de Triumph. Many restaurants (expensive) near by. Supermarkets are also close.Metro station is 5 mins walking distance. Hotel is very small, with reception area of 2m2 :) .There is a very small (but useful) elevator. We had 3 beds room which was good enough , but overall small compared to some global standards. Bathroom was also small but very nice and modern. Breakfast was not included , and was priced at 14 EUR per person , which is absolutely not worth the price. just go to the near by bakery and eat something for breakfast. WIFI was free, and was working fine. Overall, it was nice, but pricey - which is more or less standard for Paris.

Small room , good location, nice shopping mall in the complex. Excellent area for tourists. Arc is 10 mins walking distance, Tower is 20 mins walking. Catastrophically expensive restaurants , with incredibly unfriendly waiters. What can I say - Standard Paris experience.

My fiancé and I stayed here for New Years 2014 and it was the perfect location. We drove from Germany to Paris, the hotel was very day to find and we parked on the street because the hotel parking was completely full. But even that wasn't a big deal. To start the hotel staff was absolutely amazing. They were sweet, kind, informative and very helpful. They also spoke several languages which was refreshing. The rooms were small and quaint but just what we needed for a 2 night stay. We even had room service delivered to our room on New Years Eve and the food was soooooooo delicious. We will definitely stay at this hotel again solely because of the staff and the location in reference to the city center.

The Hotel location could be evaluated as regular, between Arch of Triumph and La Defense. The facilities are old, and it needs a remodelation urgently. Employees treatment is kind and polite.

Other than the view of the Eiffel Tower the room was a complete let down. It did not look as elegant as the pictures on the site make it look like. Severely Outdated. I was suppose to have a King Bed what i got was 2 twins pushed together. The bathroom was relatively small. The shower was inside a very high tub that would be hard for a short or elderly person to get in and out of. Shower curtain was setup so close to the inside of the tub that it clings to you during the shower. I paid extra for king bed the view and a complimentary breakfast. The breakfast on my first stay at the beginning of my trip was not included , Cost was 20 euros additional cost. Definitely not worth the price at all. I was here for business meeting with potential customer. Their rooms across the street were better at a much lower rate. I cannot recommend staying at this hotel primarily for room and price of what you should be getting. Staffing was very friendly. I will give them that. Very helpful.

We were told that the hotel is under renovation. They would have better off not renting it. Beautiful lobby and other areas but the room was horrible. We had to call every night for wash rags sometimes towel.

I'm a business travel and I spend 70% of my nights in hotels around the world. I chose this one in Paris because I wanted an American brand. Well, if you've been in a different Hyatt, your expectations will be too high for this. Let's begin: A) 17 minutes to check-in; only two people working at the front desk... B) A roach in my room! In my closet. The first thing I saw was a roach walking in the closet. I called the front desk and they'd me waiting 15 minutes for somebody to call... Asking what was the problem. C) three rooms in non-smoking floors smell like cigarrette. They even had ashtrays on the coffee table... D) Room service is the WORST EXPERIENCE ever. I called, three times to get a plate of cheese. The "Manager" (August 12, 10:34pm) couldn't solve the problem after calling... Three times. E) the rug in the floor 32 is dirty, ripped-off... The floors smell like cigarrette... The bath courtain is dirty...I wish I could have taken pictures of the roach but you can ask Emilie Laurent (Guest Relations) for more information. If you want to stay in a dirty, non-sanitary and bad-service hotel the Hyatt Regency Paris Estoile is the best option!

The hotel has a very beautiful view of the Eiffel Tour. The Concierge was very helpful with dining out recommendations. We received apologies of the manager when we reported the following problems, as we were checking out of the hotel. Nevertheless, it was disappointing that Room problems: 1. There were 5 big yellow stains on the red rug and a piece missing giving a very bad impression of the room 2. Some parts of the curtains were falling 3. The door of the bathroom was lacking a piece 4. We paid for a king size bed but we got two individual beds put together with a sheet in the middle to cover the separation of both beds, making our sleep very uncomfortable 5. The desk had a missing piece 6. Three lights of the room were not working 7. The whole impression was poor, like an abandoned room.

The hotel offers easy access to CDG via Air France airport bus and has plenty of shops (including supermarket) at the conference center adjacent to it. Access to the Paris Metro is via the conference center through an underground passage. The rooms are comfortable and well appointed. The service provided by the staff is efficient. Each room has complimentary WiFi access. The hotel is my preferred place for my stays in Paris.

The rooms are very clean and modern.The hotel is located in great area easy to get around to local tourist attractions. Ideal for business travel .not many children or families present . Great stay for budget

Hotel lacsation was amazing