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Universal’s Loews Royal Pacific Resort

4.0 star property

Choose dates to view prices

Photo gallery for Universal’s Loews Royal Pacific Resort

Courtyard
Lobby lounge
Lobby
Exterior
Exterior

Reviews

9.0 out of 10
Wonderful

Popular amenities

  • Hot tub
  • Free WiFi
  • Restaurant
  • Air conditioning

Explore the area

View in a map
6300 Hollywood Way, Orlando, FL, 32819
  • Place, Universal Orlando Resort
    ‪1 min walk‬
  • Place, Universal’s Islands of Adventure
    ‪3 min walk‬
  • Place, Universal Studios Florida
    ‪8 min walk‬
  • Airport, Orlando, FL (MCO-Orlando Intl.)
    ‪19 min drive‬

Room options

View all photos for Standard Room, 2 Queen Beds, Non Smoking (Includes Universal Express Unlimited^)

In-room safe, desk, laptop workspace, iron/ironing board

Standard Room, 2 Queen Beds, Non Smoking (Includes Universal Express Unlimited^)

9.0 out of 10
Wonderful
(286 reviews)
  • 335 sq ft
  • 1 bedroom
  • Sleeps 5
  • 2 Queen Beds

View all photos for Room, 2 Queen Beds, Non Smoking, Water View (Includes Universal Express Unlimited^)

In-room safe, desk, laptop workspace, iron/ironing board

Room, 2 Queen Beds, Non Smoking, Water View (Includes Universal Express Unlimited^)

9.0 out of 10
Wonderful
(24 reviews)
  • 335 sq ft
  • Sleeps 5
  • 2 Queen Beds

View all photos for Room, 1 King Bed, Non Smoking, Water View (Includes Universal Express Unlimited^)

In-room safe, desk, laptop workspace, iron/ironing board

Room, 1 King Bed, Non Smoking, Water View (Includes Universal Express Unlimited^)

  • 335 sq ft
  • Sleeps 3
  • 1 King Bed

View all photos for Standard Room, 1 King Bed, Non Smoking (Includes Universal Express Unlimited^)

In-room safe, desk, laptop workspace, iron/ironing board

Standard Room, 1 King Bed, Non Smoking (Includes Universal Express Unlimited^)

9.2 out of 10
Wonderful
(32 reviews)
  • 335 sq ft
  • Sleeps 3
  • 1 King Bed

Standard Two Queen Room

  • Sleeps 5

View all photos for Two Queen Room with Water View

In-room safe, desk, laptop workspace, iron/ironing board

Two Queen Room with Water View

  • Sleeps 4

View all photos for Club Room, 2 Queen Beds, Non Smoking (Includes Universal Express Unlimited^)

In-room safe, desk, laptop workspace, iron/ironing board

Club Room, 2 Queen Beds, Non Smoking (Includes Universal Express Unlimited^)

8.8 out of 10
Excellent
(6 reviews)
  • 335 sq ft
  • Sleeps 5
  • 2 Queen Beds

View all photos for Suite, Multiple Beds, Non Smoking (Jurassic Kids' Suite) (Includes Universal Express Unlimited^)

Suite, Multiple Beds, Non Smoking (Jurassic Kids' Suite) (Includes Universal Express Unlimited^) | In-room safe, desk, laptop workspace, iron/ironing board

Suite, Multiple Beds, Non Smoking (Jurassic Kids' Suite) (Includes Universal Express Unlimited^)

  • 670 sq ft
  • 2 bedrooms
  • Sleeps 5
  • 1 King Bed and 2 Twin Beds

View all photos for Club Room, 1 King Bed, Non Smoking (Includes Universal Express Unlimited^)

In-room safe, desk, laptop workspace, iron/ironing board

Club Room, 1 King Bed, Non Smoking (Includes Universal Express Unlimited^)

8.0 out of 10
Very good
(2 reviews)
  • 335 sq ft
  • Sleeps 3
  • 1 King Bed

View all photos for Suite, 1 King Bed, Non Smoking (Includes Universal Express Unlimited^)

In-room safe, desk, laptop workspace, iron/ironing board

Suite, 1 King Bed, Non Smoking (Includes Universal Express Unlimited^)

  • 670 sq ft
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed and 1 Double Sofa Bed

Jurassic World Kids Suite

  • Sleeps 2

View all photos for Standard Room, 2 Queen Beds (Mobility) (Includes Universal Express Unlimited^)

In-room safe, desk, laptop workspace, iron/ironing board

Standard Room, 2 Queen Beds (Mobility) (Includes Universal Express Unlimited^)

8.4 out of 10
Very good
(27 reviews)
  • 336 sq ft
  • 1 bedroom
  • Sleeps 5
  • 2 Queen Beds

View all photos for Standard Room, 2 Queen Beds, Hearing Accessible (Includes Universal Express Unlimited^)

In-room safe, desk, laptop workspace, iron/ironing board

Standard Room, 2 Queen Beds, Hearing Accessible (Includes Universal Express Unlimited^)

9.0 out of 10
Wonderful
(2 reviews)
  • 335 sq ft
  • 1 bedroom
  • Sleeps 5
  • 2 Queen Beds

View all photos for Standard Room, 2 Queen Beds, Hearing Accessible (Includes Universal Express Unlimited^)

In-room safe, desk, laptop workspace, iron/ironing board

Standard Room, 2 Queen Beds, Hearing Accessible (Includes Universal Express Unlimited^)

  • 335 sq ft
  • 1 bedroom
  • Sleeps 5
  • 2 Queen Beds

View all photos for Room, 2 Queen Beds, Water View, Mobility Accessible (Includes Universal Express Unlimited^)

In-room safe, desk, laptop workspace, iron/ironing board

Room, 2 Queen Beds, Water View, Mobility Accessible (Includes Universal Express Unlimited^)

8.0 out of 10
Very good
(1 review)
  • 335 sq ft
  • 1 bedroom
  • Sleeps 5
  • 2 Queen Beds

View all photos for Room, 2 Queen Beds, Water View, Hearing Accessible (Includes Universal Express Unlimited^)

In-room safe, desk, laptop workspace, iron/ironing board

Room, 2 Queen Beds, Water View, Hearing Accessible (Includes Universal Express Unlimited^)

  • 335 sq ft
  • 1 bedroom
  • Sleeps 5
  • 2 Queen Beds

View all photos for Suite, 1 King Bed with Sofa bed, Hearing Accessible (Includes Universal Express Unlimited^)

In-room safe, desk, laptop workspace, iron/ironing board

Suite, 1 King Bed with Sofa bed, Hearing Accessible (Includes Universal Express Unlimited^)

  • 670 sq ft
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Mobility Accessible Standard 2 Queen Room

In-room safe, desk, laptop workspace, iron/ironing board

Mobility Accessible Standard 2 Queen Room

  • Sleeps 4

View all photos for Hearing Accessible Standard 2 Queen Room

In-room safe, desk, laptop workspace, iron/ironing board

Hearing Accessible Standard 2 Queen Room

  • Sleeps 4

View all photos for Hearing Accessible King Suite

Living area | 32-inch flat-screen TV with cable channels, TV, iPod dock

Hearing Accessible King Suite

  • Sleeps 2

View all photos for Mobility Accessible Standard 2 Queen Room w/roll-in shower

In-room safe, desk, laptop workspace, iron/ironing board

Mobility Accessible Standard 2 Queen Room w/roll-in shower

  • Sleeps 4

View all photos for Mobility Accessible Water View 2 Queen Room

In-room safe, desk, laptop workspace, iron/ironing board

Mobility Accessible Water View 2 Queen Room

  • Sleeps 4

View all photos for Hearing Accessible Water View 2 Queen Room

In-room safe, desk, laptop workspace, iron/ironing board

Hearing Accessible Water View 2 Queen Room

  • Sleeps 4

Standard King Room

  • Sleeps 2

King Room with Water View

  • Sleeps 2

King Suite

  • Sleeps 4

View all photos for Royal Club Level Two Queen Room

In-room safe, desk, laptop workspace, iron/ironing board

Royal Club Level Two Queen Room

  • Sleeps 4

View all photos for Royal Club Level King Room

In-room safe, desk, laptop workspace, iron/ironing board

Royal Club Level King Room

  • Sleeps 2

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About the neighborhood

Orlando

Located in Florida Center, Universal’s Loews Royal Pacific Resort is within a 5-minute walk of Universal CityWalk and within 15 minutes of other popular attractions like Universal’s Islands of Adventure. This 1000-room, 4-star hotel welcomes guests with conveniences like an outdoor pool, free in-room WiFi, and a gym.

What's nearby

  • Universal Orlando Resort - 1 min walk - 0.0 miles
  • Universal CityWalk - 3 min walk - 0.2 miles
  • Universal’s Islands of Adventure - 3 min walk - 0.2 miles
  • Universal Studios Florida - 8 min walk - 0.5 miles
  • Universal’s Volcano Bay - 12 min walk - 0.7 miles

Getting around

  • Orlando Station - 11 min drive
  • Orlando Intl. Airport (MCO) - 21 min drive

Restaurants

  • ‪Toothsome Chocolate Emporium and Savory Feast Kitchen - ‬4 min walk
  • ‪Hard Rock Cafe - ‬10 min walk
  • ‪Red Oven Pizza Bakery - ‬6 min walk
  • ‪Jimmy Buffett's Margaritaville - ‬4 min walk
  • ‪Confisco Grille & Backwater Bar - ‬5 min walk

About this property

Universal’s Loews Royal Pacific Resort

Universal’s Loews Royal Pacific Resort features an outdoor pool, a children's pool, and a gym. Parking is available for USD 36 per night (USD 45 per night for valet parking), and there's also a free theme park shuttle. Multilingual staff at the front desk are standing by 24/7 to help with tours or tickets, securing valuables, and luggage storage. If you like to take your furry friend along on your adventures, this pet-friendly property offers food and water bowls. Other amenities at this family-friendly hotel include 2 hot tubs, a sauna, and free WiFi in public areas.
32-inch flat-screen TVs come with cable channels and pay movies, and guests can stay connected with free WiFi. Bathrooms have hair dryers and free toiletries. IPod docks, coffee makers, and free newspapers are also standard.
2 hot tubs are on site along with an outdoor pool. In addition to a children's pool, other recreational amenities include a sauna and a fitness center.

The recreational activities listed below are available either on site or nearby; fees may apply.

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Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Electric car charging station on site
  • Free theme park shuttle
  • Uncovered self parking on site (USD 36 per night; includes in/out privileges)
  • Valet parking on site (USD 45 per night; includes in/out privileges)

Food and drink

  • Daily cooked-to-order breakfast available 7:00 AM to 11:00 AM for a fee: USD 5 to 40 for adults and USD 5 to 20 for children
  • 3 restaurants
  • A bar/lounge
  • A coffee shop/cafe
  • A poolside bar
  • Coffee and tea in common areas

Restaurants on site

  • Bula Bar and Grille
  • Islands Dining Room
  • Jake's American Bar
  • Orchid Court Sushi Bar
  • Tuk Tuk Market

Things to do

  • 2 hot tubs
  • Arcade/game room
  • Billiards/pool table
  • Children's pool
  • Early theme park entry
  • Express theme park tickets
  • Gym
  • Outdoor pool
  • Sauna
  • Shopping
  • Steam room

Family friendly

  • Arcade/game room
  • Children's pool
  • Early theme park entry
  • Express theme park tickets
  • Fenced pool
  • Free theme park shuttle
  • In-room crib
  • Laundry facilities
  • Lifeguards on site
  • Microwave on request
  • Mini-fridge
  • Outdoor pool
  • Pool gate
  • Rollaway/extra bed (surcharge)

Conveniences

  • 24-hour front desk
  • ATM
  • Free newspapers in lobby
  • Gift shop/newsstand
  • Laundry facilities
  • Luggage storage
  • Safe at front desk
  • Vending machine

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Tour and ticket assistance
  • Turndown service
  • Wedding services

Business services

  • Business center
  • Conference center (85,000 square feet of space)
  • Meeting rooms

Outdoors

  • Pool cabanas (surcharge)
  • Pool loungers
  • Pool umbrellas

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices
  • Braille/raised signage
  • Elevator
  • Visual fire alarm
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible path to elevator

More

  • 7 floors
  • Ballroom
  • Banquet hall
  • Designated smoking areas (fines apply)
  • Lifeguards

Room amenities

Bedroom

  • Bedsheets provided
  • Free crib
  • Rollaway/extra bed (surcharge)

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower/bathtub combination
  • Towels provided

Entertainment

  • 32-inch flat-screen TV with cable channels
  • iPod dock
  • Pay movies

Food and drink

  • 24-hour room service
  • Coffee/tea maker
  • Microwave on request
  • Mini-fridge

More

  • Air conditioning (climate-controlled)
  • Connecting rooms available
  • Desk
  • Desk chair
  • Free daily newspapers
  • Iron/ironing board
  • Laptop workspace
  • Phone
  • Safe

Policies

Check-in

Check-in start time: 4:00 PM; Check-in end time: anytime
Minimum check-in age: 21

Check-out

Check-out before 11 AM
Contactless check-out available
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools
^Requires theme park admission. Valid only at participating rides and attractions in Universal Studios Florida and Universal Islands of Adventure, during normal theme park operating hours. Not valid at Universal Volcano Bay or at Universal Epic Universe. Excludes separately ticketed events. Benefit is non-transferable and valid only for guests of Loews Royal Pacific Resort, Hard Rock Hotel® and Loews Portofino Bay Hotel, for the number of guests staying in the room for the length of hotel stay. Express ride access is a separate line with a shorter wait time at participating rides and attractions. Present valid room key card to the attendant upon entering the queue for a participating ride and attraction. Parks, attractions, operational times, and benefits are subject to substitutions, change, availability, capacity and/or cancellation without notice, and not guaranteed. Additional restrictions may apply.
HARRY POTTER and all related characters and elements © & ™ Warner Bros. Entertainment Inc. Publishing Rights © J.K. Rowling. *Universal Orlando hotel guests must present hotel key card and valid theme park admission; all other guests must show theme park ticket stating Early Park Admission benefit. Early Park Admission begins up to one (1) hour prior to regular scheduled park opening to: (a) Universal Studios Florida and/or Universal Islands of Adventure as determined by Universal Orlando; (b) Universal Volcano Bay (weather permitting); and/or (c) Universal Epic Universe (Early Park Admission at Epic Universe to begin 5/23/25). Valid at select attractions at each park. Park-to-Park admission required to board the Hogwarts™ Express. Benefit is non-transferable. Parks, attractions, operational times, and offerings for the Early Park Admission benefit may vary and are subject to substitutions, change, availability, capacity and/or cancellation without notice, and not guaranteed. Additional restrictions may apply. Royal Pacific Resort TM & © 2025 UCF Hotel Venture. Universal elements and all related indicia TM & © 2025 Universal Studios. All rights reserved.

Access methods

Staffed front desk

Pets

  • This property welcomes pets for USD 150 per accommodation, per stay
  • 2 total pets
  • Food and water bowls are available
  • Certain rooms only, restrictions apply
  • Guests can request a pet-friendly room by contacting the property at the number on the booking confirmation
  • Service animals exempt from fees

Children and extra beds

  • Up to 3 kids 17 years old and younger stay free when using existing bedding
  • Rollaway/extra beds are available for USD 39.38 per night
  • Free cribs/infant beds are available

Property payment types

Important information

Optional extras

These fees and deposits will be charged at check-in, check-out, or the time of service.

  • Fee for cooked-to-order breakfast: approximately USD 5 to 40 for adults, and USD 5 to 20 for children
  • Uncovered self parking fee: USD 36 per night (in/out privileges)
  • Valet parking fee: USD 45 per night (in/out privileges)
  • Pet fee: USD 150 per accommodation, per stay
  • Service animals are exempt from fees
  • In-room microwave fee: USD 15 per night
  • Rollaway bed fee: USD 39.38 per night

This list may not be comprehensive. Fees and deposits might not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
Safety features at this property include a fire extinguisher
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
  • Check-in: 4:00 PM—-anytime
  • Check-out: 11 AM
  • Minimum check-in age: 21
The front desk is open 24 hours a day, and checking out is easy with express services. Driving? This property offers parking (fees apply), along with a car charging station.

We should mention

Details about charges, deposits, or other important information:

  • This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
  • Charges for extra guests may apply and vary depending on the property's policy.
  • A cash deposit, credit card, or debit card for incidental charges, as well as a government-issued photo ID, may be required at check-in.
  • Special requests are subject to availability at the time of check-in and can't be guaranteed. Certain requests may come with additional charges.
  • This property accepts credit cards, debit cards, and cash.
  • Onsite safety features include a fire extinguisher.

Additional information about polices, regulations, and more:

  • Pool access available from 9:00 AM to 10:00 PM.
  • Connecting or adjoining rooms can be requested, but all rooms are subject to availability. Contact the property using the phone number on your booking confirmation.

Property is also known as

Loews Orlando Royal Pacific
Loews Pacific Resort Universal Orlando
Loews Pacific Royal Orlando
Loews Pacific Royal Resort Orlando
Loews Royal Pacific
Loews Royal Pacific Resort
Loews Royal Pacific Resort Universal Orlando Hotel
Loews Royal Pacific Resort Universal Orlando Hotel Orlando
Loews Royal Pacific Universal
Universal Loews Royal Pacific
Universal's Loews Royal Pacif
Universal's Loews Royal Pacific Resort
Universal's Loews Royal Pacific

Frequently asked questions

Is a free cancellation option available at Universal’s Loews Royal Pacific Resort?

Universal’s Loews Royal Pacific Resort provides free cancellation on certain room rates. If you'd like to learn more, look at the cancellation policy on our site.

How much does it cost to stay at Universal’s Loews Royal Pacific Resort?

As of Mar 18, 2026, prices found for a 1-night stay for 2 adults at Universal’s Loews Royal Pacific Resort on Apr 14, 2026 start from $691, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

What's there to see close to Universal’s Loews Royal Pacific Resort?

This hotel is situated in Florida Center, just steps from Universal Orlando Resort, and within a 10-minute walk of Universal’s Islands of Adventure and Universal Studios Florida. You'll also find Universal’s Volcano Bay and The Wizarding World of Harry Potter™ less than a mile away.

Will I be able to park at Universal’s Loews Royal Pacific Resort?

Yes, valet parking is offered for USD 45 per night with in/out privileges. Electric car charging is also available for guests.

Does Universal’s Loews Royal Pacific Resort have a casino at the property?

No, Universal’s Loews Royal Pacific Resort doesn't have a casino.

Will I find an indoor pool at Universal’s Loews Royal Pacific Resort?

No, this hotel doesn't have an indoor pool; however, there are an outdoor pool and 2 hot tubs. Guests have pool access between 9:00 AM and 10:00 PM.

Is Universal’s Loews Royal Pacific Resort a good place to stay for couples?

There are plenty of amenities for couples at this hotel, including an outdoor pool, a poolside bar, and a poolside restaurant.

Does Universal’s Loews Royal Pacific Resort have a hot tub?

Yes, this hotel has 2 spa tubs.

Does Universal’s Loews Royal Pacific Resort have a restaurant that serves breakfast?

Yes, Universal’s Loews Royal Pacific Resort has 3 restaurants, and serves a cooked-to-order breakfast each morning for a surcharge.

Will Universal’s Loews Royal Pacific Resort allow pets to stay for free?

Although they can't stay for free, pets are welcome at Universal’s Loews Royal Pacific Resort for a fee of USD 150 per accommodation, per stay. The property also provides food and water bowls.

Are there connecting rooms at Universal’s Loews Royal Pacific Resort?

Yes, you can book connecting guestrooms at this hotel for your group or family vacation.

Where is the closest airport to Universal’s Loews Royal Pacific Resort?

The closest major airport to Universal’s Loews Royal Pacific Resort is Orlando Intl. Airport (MCO), which is 13.5 mi away (21 minutes by car). Another top airport is Kissimmee, FL (ISM-Kissimmee Gateway), which is located 19.9 mi away (35-minute drive).

Are there rooms with balconies at Universal’s Loews Royal Pacific Resort?

No, you won't find guestrooms with balconies at Universal’s Loews Royal Pacific Resort.

Does Universal’s Loews Royal Pacific Resort have a wedding venue?

Take advantage of the wedding venue at Universal’s Loews Royal Pacific Resort if you plan to say "I do" during your trip.

Universal’s Loews Royal Pacific Resort Reviews

Reviews

9.0

Wonderful

Rating 10 - Excellent. 1254 out of 1799 reviews
Rating 8 - Good. 317 out of 1799 reviews
Rating 6 - Okay. 137 out of 1799 reviews
Rating 4 - Poor. 49 out of 1799 reviews
Rating 2 - Terrible. 42 out of 1799 reviews

9.4/10

Cleanliness

9.2/10

Staff & service

9.2/10

Amenities

9.0/10

Property conditions & facilities

Reviews

10/10 Excellent

William, Woodstock

Stayed 4 nights in Feb 2026

10/10 Excellent

Richard L

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Didn't eat breakfast
Stayed 7 nights in Dec 2025

10/10 Excellent

Jacqueline, Pikeville

Traveled with family and small children, Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
During our recent stay at the Royal Pacific, we were truly impressed by the exceptional service that made our visit unforgettable. Lexi, from the guest services team, went above and beyond to ensure our experience was special. Her warm demeanor and attention to detail made us feel genuinely welcomed. The wonderful surprise she arranged in our room was a delightful touch that added to our overall enjoyment and made us feel celebrated. Additionally, our dining experience at Jake’s America Bar was elevated by the excellent service provided by Sam. His friendly approach and knowledge of the menu helped us navigate our options, and he made sure we had everything we needed to enjoy our meal. The combination of Lexi's thoughtful service and Sam's attentive care truly enhanced our stay, leaving us with lasting memories. Thank you, Lexi and Sam, for your outstanding service!
Stayed 1 night in Nov 2025

10/10 Excellent

Morris

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I’ve been here perhaps 10 times over the last 20 years and I always have a good stay. Staff are incredibly friendly. Let’s check in the orchid lounge in the lobby does tremendous sushi. Js bar is always a winner in the Poole is very very nice. But the walk to others adventure and universal perhaps seven minutes if that. The boats are also available. They kept the property up beautifully and I always have a lovely stay. You are gonna have to pay for parking and taxes so you’re not going there for the cheap house but you are going for the lovely saying more importantly express pass which is fantastic.
Stayed 5 nights in Dec 2025

10/10 Excellent

Gregorio

Stayed 1 night in Dec 2025

6/10 Okay

Osman, Plymouth Meeting

Traveled with family and small children
Liked: Cleanliness
I was expecting more... rooms were out dated, needs major upgrade
Stayed 2 nights in Nov 2025

10/10 Excellent

natalie

Traveled with family
Liked: Cleanliness, staff & service, amenities
The whole place was stunning, clean and the staff were helpful.
Stayed 1 night in Dec 2025

10/10 Excellent

Claire

Traveled with family
Liked: Cleanliness, staff & service, amenities
Amazing hotel, great location and I would definetly recommend club level - food was amazing
Stayed 3 nights in Dec 2025

6/10 Okay

Rebecca, Leyland

Traveled with family and small children
Liked: Amenities
Disliked: Cleanliness, property conditions & facilities
Good for express passes. But the room is really Disappointing, for a ‘premium’ hotel it was not as good as expected. The shower didn’t drain. The sink was cracked, it could have been cleaner. We asked for a bed rail and didn’t get one. I’m glad it was only one night for the price it is it worth it.
Stayed 1 night in Dec 2025

10/10 Excellent

Jeonghyeon

Liked: Cleanliness, amenities, property conditions & facilities
Good
Stayed 1 night in Sep 2025

10/10 Excellent

Angel

Stayed 3 nights in Nov 2025

10/10 Excellent

Helen

Traveled with family
Liked: Cleanliness, staff & service, amenities
Sadie at check in was so nice and helpful. She really made us feel welcome 😊 she’s a great member of staff and a great ambassador for your company
Stayed 1 night in Dec 2025

6/10 Okay

Andrew

Traveled with family
Liked: Cleanliness, property conditions & facilities, room comfort
Great room with comfortable bed amd pillows. Shower is great and good hairdryer. Only downside was we checked in on a morning to get our express pass then had to check in again to get the room key, whereas on a previous visit they texted the room number so found that a bit inconvenient.
Stayed 1 night in Dec 2025

6/10 Okay

Thomas

Stayed 1 night in Nov 2025

10/10 Excellent

Haley

Traveled with family
Liked: Cleanliness, staff & service, amenities
Great room, great benefits!
Stayed 4 nights in Nov 2025

6/10 Okay

Yan Qiu

Stayed 2 nights in Nov 2025

10/10 Excellent

SANDEEPKUMAR

Stayed 1 night in Nov 2025

10/10 Excellent

WILLIAM, Palm Harbor

Traveled with family
Liked: Cleanliness, amenities, property conditions & facilities
Bar staff
Stayed 1 night in Nov 2025

10/10 Excellent

Tahir, Berkeley

Traveled with family and small children
Liked: Cleanliness, amenities, property conditions & facilities
Supported by hotel staff for getting keys early to get theme park benefits, checking in luggage and then getting a text when the room was eventually ready.
Stayed 1 night in Nov 2025

10/10 Excellent

Jose

Stayed 1 night in Nov 2025

6/10 Okay

Stephen

Traveled with family and small children
Liked: Cleanliness, property conditions & facilities
Disliked: Staff & service
Staff seemed grumpy and music playing loudly late at night out of the bar area...not a good experience
Stayed 1 night in Oct 2025

10/10 Excellent

Shirley

Traveled with family
Liked: Cleanliness, amenities, property conditions & facilities
The staff is phenomenal! A shout out to Lexi and Bruna who went out of their way to make sure that my two kids and I had an exceptional experience! I will never forget this stay and I will never book anywhere else when going to Universal!
Stayed 1 night in Nov 2025

10/10 Excellent

Saskia

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The location of the property was ideal for Universal. The staff was friendly and very knowledgeable. The room was clean and spacious. The hotel could do with a little refresh, however it was well maintained, clean and comfortable.
Stayed 4 nights in Nov 2025

8/10 Good

Lorainne

Stayed 3 nights in Nov 2025

10/10 Excellent

Christine

Traveled with family
Liked: Cleanliness, amenities, property conditions & facilities
Perfect stay!! Room was nice. Service was impeccable.
Stayed 4 nights in Oct 2025

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