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Universal's Cabana Bay Beach Resort

3.5 star property

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Photo gallery for Universal's Cabana Bay Beach Resort

Poolside Family Suite - Exterior Entry (Includes Early Park Admission*) | View from room
Property video
In-room safe, blackout drapes, iron/ironing board
Volcano Bay View 2-Bedroom Suite (Includes Early Park Admission*) | In-room safe, blackout drapes, iron/ironing board
Lobby

Reviews

9.0 out of 10
Wonderful

Popular amenities

  • Free WiFi
  • Air conditioning

Explore the area

View in a map
6550 Adventure Way, Orlando, FL, 32819
  • Place, Universal Orlando Resort
    ‪1 min walk‬
  • Place, Universal’s Volcano Bay
    ‪6 min walk‬
  • Place, Universal’s Islands of Adventure
    ‪9 min walk‬
  • Airport, Orlando, FL (MCO-Orlando Intl.)
    ‪18 min drive‬

Room options

View all photos for Poolside Family Suite - Exterior Entry (Includes Early Park Admission*)

In-room safe, blackout drapes, iron/ironing board

Poolside Family Suite - Exterior Entry (Includes Early Park Admission*)

8.6 out of 10
Excellent
(109 reviews)
  • 430 sq ft
  • 1 bedroom
  • Sleeps 6
  • 2 Queen Beds and 1 Double Sofa Bed
  • Free WiFi

View all photos for Family Suite - Exterior Entry (Includes Early Park Admission*)

In-room safe, blackout drapes, iron/ironing board

Family Suite - Exterior Entry (Includes Early Park Admission*)

8.4 out of 10
Very good
(158 reviews)
  • 430 sq ft
  • 1 bedroom
  • Sleeps 6
  • 2 Queen Beds and 1 Double Sofa Bed
  • Free WiFi

View all photos for Poolside Standard Room (Includes Early Park Admission*)

In-room safe, blackout drapes, iron/ironing board

Poolside Standard Room (Includes Early Park Admission*)

8.8 out of 10
Excellent
(215 reviews)
  • 300 sq ft
  • Sleeps 4
  • 2 Queen Beds
  • Free WiFi

View all photos for Standard Room (Includes Early Park Admission*)

In-room safe, blackout drapes, iron/ironing board

Standard Room (Includes Early Park Admission*)

8.8 out of 10
Excellent
(653 reviews)
  • 300 sq ft
  • Sleeps 4
  • 2 Queen Beds
  • Free WiFi

View all photos for Poolside Family Suite - Interior Entry (Includes Early Park Admission*)

In-room safe, blackout drapes, iron/ironing board

Poolside Family Suite - Interior Entry (Includes Early Park Admission*)

8.6 out of 10
Excellent
(52 reviews)
  • 430 sq ft
  • 1 bedroom
  • Sleeps 6
  • 2 Queen Beds and 1 Double Sofa Bed
  • Free WiFi

View all photos for Family Suite - Interior Entry (Includes Early Park Admission*)

In-room safe, blackout drapes, iron/ironing board

Family Suite - Interior Entry (Includes Early Park Admission*)

8.8 out of 10
Excellent
(66 reviews)
  • 430 sq ft
  • 1 bedroom
  • Sleeps 6
  • 2 Queen Beds and 1 Double Sofa Bed
  • Free WiFi

View all photos for Volcano Bay View Standard Room (Includes Early Park Admission*)

View from room

Volcano Bay View Standard Room (Includes Early Park Admission*)

8.8 out of 10
Excellent
(182 reviews)
  • Park view
  • 300 sq ft
  • Sleeps 4
  • 2 Queen Beds
  • Free WiFi

View all photos for Volcano Bay View 2-Bedroom Suite (Includes Early Park Admission*)

In-room safe, blackout drapes, iron/ironing board

Volcano Bay View 2-Bedroom Suite (Includes Early Park Admission*)

  • Park view
  • 772 sq ft
  • Sleeps 8
  • 1 Queen Bed and 2 Twin Beds
  • Free WiFi

View all photos for Pool Side Standard Room

In-room safe, blackout drapes, iron/ironing board

Pool Side Standard Room

10.0 out of 10
Exceptional
(1 review)
  • Sleeps 4
  • Free WiFi

View all photos for Volcano Bay View Standard Room

In-room safe, blackout drapes, iron/ironing board

Volcano Bay View Standard Room

  • Sleeps 4
  • Free WiFi

Family Suite – Exterior Entry

  • Sleeps 6
  • Free WiFi

View all photos for Family Suite – Interior Entry

In-room safe, blackout drapes, iron/ironing board

Family Suite – Interior Entry

  • Sleeps 6
  • Free WiFi

View all photos for Poolside Family Suite – Exterior Entry

In-room safe, blackout drapes, iron/ironing board

Poolside Family Suite – Exterior Entry

  • Sleeps 6
  • Free WiFi

Poolside Family Suite – Interior Entry

  • Sleeps 6
  • Free WiFi

View all photos for Volcano Bay View Two-Bedroom Suite

In-room safe, blackout drapes, iron/ironing board

Volcano Bay View Two-Bedroom Suite

  • Sleeps 8
  • Free WiFi

View all photos for Family Suite, Bathtub (Mobility, Exterior Entry, Poolside) (Includes Early Park Admission*)

In-room safe, blackout drapes, iron/ironing board

Family Suite, Bathtub (Mobility, Exterior Entry, Poolside) (Includes Early Park Admission*)

  • 430 sq ft
  • 1 bedroom
  • Sleeps 6
  • 2 Queen Beds and 1 Double Sofa Bed
  • Free WiFi

View all photos for Mobility Accessible Family Suite, w / ADA tub - Exterior Entry (Includes Early Park Admission*)

In-room safe, blackout drapes, iron/ironing board

Mobility Accessible Family Suite, w / ADA tub - Exterior Entry (Includes Early Park Admission*)

10.0 out of 10
Exceptional
(1 review)
  • 430 sq ft
  • 1 bedroom
  • Sleeps 6
  • 2 Queen Beds and 1 Double Sofa Bed
  • Free WiFi

View all photos for Mobility Accessible Poolside Standard Room, w/ADA tub (Includes Early Park Admission*)

In-room safe, blackout drapes, iron/ironing board

Mobility Accessible Poolside Standard Room, w/ADA tub (Includes Early Park Admission*)

10.0 out of 10
Exceptional
(1 review)
  • 300 sq ft
  • Sleeps 4
  • 2 Queen Beds
  • Free WiFi

View all photos for Mobility Accessible Standard Room, w/ADA tub (Includes Early Park Admission*)

In-room safe, blackout drapes, iron/ironing board

Mobility Accessible Standard Room, w/ADA tub (Includes Early Park Admission*)

8.0 out of 10
Very good
(2 reviews)
  • 300 sq ft
  • Sleeps 4
  • 2 Queen Beds
  • Free WiFi

View all photos for Mobility Accessible Family Suite, w/ADA tub - Interior Entry (Includes Early Park Admission*)

In-room safe, blackout drapes, iron/ironing board

Mobility Accessible Family Suite, w/ADA tub - Interior Entry (Includes Early Park Admission*)

  • 430 sq ft
  • 1 bedroom
  • Sleeps 6
  • 2 Queen Beds and 1 Double Sofa Bed
  • Free WiFi

View all photos for Mobility Accessible Volcano Bay View Standard Room, w/ADA tub (Includes Early Park Admission*)

In-room safe, blackout drapes, iron/ironing board

Mobility Accessible Volcano Bay View Standard Room, w/ADA tub (Includes Early Park Admission*)

  • Park view
  • 300 sq ft
  • Sleeps 4
  • 2 Queen Beds
  • Free WiFi

View all photos for Hearing Accessible Poolside Family Suite - Exterior Entry (Includes Early Park Admission*)

In-room safe, blackout drapes, iron/ironing board

Hearing Accessible Poolside Family Suite - Exterior Entry (Includes Early Park Admission*)

  • 430 sq ft
  • 1 bedroom
  • Sleeps 6
  • 2 Queen Beds and 1 Double Sofa Bed
  • Free WiFi

View all photos for Hearing Accessible Family Suite - Exterior Entry (Includes Early Park Admission*)

In-room safe, blackout drapes, iron/ironing board

Hearing Accessible Family Suite - Exterior Entry (Includes Early Park Admission*)

8.8 out of 10
Excellent
(5 reviews)
  • 430 sq ft
  • 1 bedroom
  • Sleeps 6
  • 2 Queen Beds and 1 Double Sofa Bed
  • Free WiFi

View all photos for Hearing Accessible Poolside Standard Room (Includes Early Park Admission*)

In-room safe, blackout drapes, iron/ironing board

Hearing Accessible Poolside Standard Room (Includes Early Park Admission*)

9.8 out of 10
Exceptional
(6 reviews)
  • 300 sq ft
  • 1 bedroom
  • Sleeps 4
  • 2 Queen Beds
  • Free WiFi

View all photos for Hearing Accessible Standard Room (Includes Early Park Admission*)

In-room safe, blackout drapes, iron/ironing board

Hearing Accessible Standard Room (Includes Early Park Admission*)

8.6 out of 10
Excellent
(79 reviews)
  • 300 sq ft
  • 1 bedroom
  • Sleeps 4
  • 2 Queen Beds
  • Free WiFi

View all photos for Hearing Accessible Poolside Family Suite - Interior Entry (Includes Early Park Admission*)

In-room safe, blackout drapes, iron/ironing board

Hearing Accessible Poolside Family Suite - Interior Entry (Includes Early Park Admission*)

  • 430 sq ft
  • 1 bedroom
  • Sleeps 6
  • 2 Queen Beds and 1 Double Sofa Bed
  • Free WiFi

View all photos for Hearing Accessible Family Suite - Interior Entry (Includes Early Park Admission*)

In-room safe, blackout drapes, iron/ironing board

Hearing Accessible Family Suite - Interior Entry (Includes Early Park Admission*)

  • 430 sq ft
  • 1 bedroom
  • Sleeps 6
  • 2 Queen Beds and 1 Double Sofa Bed
  • Free WiFi

View all photos for Family Suite, Poolside (Mobility, Exterior Entry, Roll-in Shower) (Includes Early Park Admission*)

In-room safe, blackout drapes, iron/ironing board

Family Suite, Poolside (Mobility, Exterior Entry, Roll-in Shower) (Includes Early Park Admission*)

  • 430 sq ft
  • 1 bedroom
  • Sleeps 6
  • 2 Queen Beds and 1 Double Sofa Bed
  • Free WiFi

View all photos for Mobility Accessible Standard Room, w/roll-in shower (Includes Early Park Admission*)

In-room safe, blackout drapes, iron/ironing board

Mobility Accessible Standard Room, w/roll-in shower (Includes Early Park Admission*)

  • 300 sq ft
  • Sleeps 4
  • 2 Queen Beds
  • Free WiFi

Hearing Accessible Poolside Standard Room

  • Sleeps 4
  • Free WiFi

Hearing Accessible Family Suite – Exterior Entry

  • Sleeps 6
  • Free WiFi

Standard Room-Hearing Accessible

  • Sleeps 4
  • Free WiFi

Hearing Accessible Poolside Family Suite – Exterior Entry

  • Sleeps 6
  • Free WiFi

Hearing Accessible Poolside Family Suite – Interior Entry

  • Sleeps 6
  • Free WiFi

Two-Bedroom Suite with Water Park View (Includes Early Park Admission)

  • Sleeps 8
  • Free WiFi

Standard Room

  • Sleeps 4
  • Free WiFi

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About the neighborhood

Orlando

Located in Florida Center, Universal's Cabana Bay Beach Resort is within a 5-minute walk of Universal Orlando Resort and within 15 minutes of other popular attractions like Universal’s Volcano Bay. This 2200-room, 3.5-star hotel welcomes guests with 2 outdoor pools, 2 restaurants, and free in-room WiFi.

What's nearby

  • Universal Orlando Resort - 1 min walk - 0.0 miles
  • Universal’s Volcano Bay - 6 min walk - 0.4 miles
  • Universal’s Islands of Adventure - 9 min walk - 0.5 miles
  • Universal CityWalk - 9 min walk - 0.5 miles
  • Universal Studios Florida - 14 min walk - 0.8 miles

Getting around

  • Orlando Station - 11 min drive
  • Orlando Intl. Airport (MCO) - 21 min drive

Restaurants

  • ‪Bayliner Diner - ‬3 min walk
  • ‪Confisco Grille & Backwater Bar - ‬18 min walk
  • ‪Mythos - ‬2 min drive
  • ‪The Three Broomsticks - ‬2 min drive
  • ‪Swizzle Lounge - ‬3 min walk

About this property

Universal's Cabana Bay Beach Resort

At Universal's Cabana Bay Beach Resort, guests enjoy 2 outdoor pools, a lazy river, and a gym. If you drive, self parking is USD 26 per night, and there's also a free theme park shuttle. Multilingual staff at the front desk are standing by 24/7 to help with dry cleaning/laundry, tours or tickets, and luggage storage. Other amenities at this family-friendly hotel include 2 hot tubs, free WiFi in public areas, and an arcade/game room.
Guests can expect free WiFi and 40-inch flat-screen TVs with cable channels. Bathrooms offer hair dryers and free toiletries. Coffee makers, safes, and phones are other standard amenities.
2 outdoor swimming pools and 2 hot tubs are on site. Other recreational amenities include a lazy river, a waterslide, and a fitness center.

The recreational activities listed below are available either on site or nearby; fees may apply.

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Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi and wired internet

Parking and transportation

  • Electric car charging station on site
  • Free theme park shuttle
  • Covered self parking on site (USD 26 per night; includes in/out privileges)
  • Wheelchair-accessible parking available
  • Onsite parking includes off-street options

Food and drink

  • Daily cooked-to-order breakfast available 7:00 AM to 11:00 AM for a fee: USD 5 to 25 for adults and USD 5 to 20 for children
  • 2 poolside bars
  • 2 restaurants
  • A bar/lounge
  • A coffee shop/cafe

Restaurants on site

  • Atomic Tonic
  • Bayliner Diner
  • Galaxy Bowl Restaurant
  • Hideaway Bar and Grille
  • Swizzle Lounge

Things to do

  • 2 hot tubs
  • 2 outdoor pools
  • Arcade/game room
  • Bowling alley
  • Early theme park entry
  • Gym
  • Heated pool
  • Lazy river
  • Shopping
  • Waterslide

Family friendly

  • 2 outdoor pools
  • Arcade/game room
  • Bowling alley
  • Early theme park entry
  • Free theme park shuttle
  • In-room crib
  • Laundry facilities
  • Lazy river
  • Mini-fridge
  • Waterslide

Conveniences

  • 24-hour front desk
  • ATM
  • Gift shop/newsstand
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Tour and ticket assistance

Outdoors

  • Picnic area
  • Pool cabanas (surcharge)
  • Pool loungers
  • Pool umbrellas
  • Terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices
  • Braille/raised signage
  • Elevator
  • Visual fire alarm
  • Wheelchair accessibility
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel

More

  • Smoking not allowed

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Free crib

Bathroom

  • Free toiletries
  • Hair dryer
  • Towels provided

Entertainment

  • 40-inch flat-screen TV with cable channels

Food and drink

  • Coffee/tea maker
  • Limited room service
  • Mini-fridge

More

  • Air conditioning (climate-controlled)
  • Connecting rooms available
  • Iron/ironing board
  • Phone
  • Safe

Policies

Check-in

Check-in start time: 4:00 PM; Check-in end time: anytime

Early check-in subject to availability

Minimum check-in age: 21

Check-out

Check-out before 11 AM

Contactless check-out available

Late check-out subject to availability

A late check-out fee will be charged

Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Information provided by the property may be translated using automated translation tools

HARRY POTTER and all related characters and elements © & ™ Warner Bros. Entertainment Inc. Publishing Rights © J.K. Rowling. *Universal Orlando hotel guests must present hotel key card and valid theme park admission; all other guests must show theme park ticket stating Early Park Admission benefit. Early Park Admission begins up to one (1) hour prior to regular scheduled park opening to: (a) Universal Studios Florida and/or Universal Islands of Adventure as determined by Universal Orlando; (b) Universal Volcano Bay (weather permitting); and/or (c) Universal Epic Universe. Valid at select attractions at each park. Park-to-Park admission required to board the Hogwarts™ Express. Benefit is non-transferable. Parks, attractions, operational times, and offerings for the Early Park Admission benefit may vary and are subject to substitutions, change, availability, capacity and/or cancellation without notice, and not guaranteed. Additional restrictions may apply. Separate theme park admission required for theme park entry and to enjoy park benefits. All prices, options and hotel amenities are subject to availability, capacity, and to change without notice and additional restrictions may apply. Cabana Bay Beach Resort TM & © 2026 UCF Hotel Venture II. Universal elements and all related indicia TM & © 2026 Universal Studios. All rights reserved.

Access methods

Staffed front desk

Pets

  • Service animals exempt from fees

Children and extra beds

  • Up to 3 kids 17 years old and younger stay free when using existing bedding
  • Free cribs/infant beds are available

Property payment types

Important information

Optional extras

These fees and deposits will be charged at check-in, check-out, or the time of service.

  • Fee for cooked-to-order breakfast: approximately USD 5 to 25 for adults, and USD 5 to 20 for children
  • Covered self parking fee: USD 26 per night (in/out privileges)
  • Late check-out is available for a fee (subject to availability)

This list may not be comprehensive. Fees and deposits might not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
  • Check-in: 4:00 PM
  • Check-out: 11 AM
  • Minimum check-in age: 21
The front desk is open 24 hours a day, and checking out is easy with express services. Driving? This property offers parking (fees apply), along with a car charging station.

We should mention

Details about charges, deposits, or other important information:

  • This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
  • Charges for extra guests may apply and vary depending on the property's policy.
  • A cash deposit, credit card, or debit card for incidental charges, as well as a government-issued photo ID, may be required at check-in.
  • Special requests are subject to availability at the time of check-in and can't be guaranteed. Certain requests may come with additional charges.
  • This property accepts credit cards, debit cards, and cash.

Additional information about polices, regulations, and more:

  • Connecting or adjoining rooms can be requested, but all rooms are subject to availability. Contact the property using the phone number on your booking confirmation.
  • No rollaway or extra beds are available.

Property is also known as

Cabana Bay Beach Resort

Cabana Bay Resort

Cabana Beach Bay

Cabana Resort

Universal's Cabana Bay

Universal's Cabana Bay Beach

Universal's Cabana Bay Beach Resort

Universal's Cabana Bay Beach Resort Hotel

Universal's Cabana Bay Beach Resort Hotel Orlando

Universal's Cabana Bay Beach Resort Orlando

Universal's Cabana Bay Beach Orlando

Frequently asked questions

Is a free cancellation option available at Universal's Cabana Bay Beach Resort?

Universal's Cabana Bay Beach Resort provides free cancellation on certain room rates. For additional details, look at the cancellation policy on Orbitz.

How much does it cost to stay at Universal's Cabana Bay Beach Resort?

As of May 22, 2026, prices found for a 1-night stay for 2 adults at Universal's Cabana Bay Beach Resort on May 25, 2026 start from $169, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

What's there to do near Universal's Cabana Bay Beach Resort?

This hotel is situated in Florida Center within a 10-minute walk of Universal Orlando Resort and Universal’s Volcano Bay. You'll also find Universal’s Islands of Adventure and Universal CityWalk less than a mile away.

Will I be able to park at Universal's Cabana Bay Beach Resort?

Yes, covered parking is offered for USD 26 per night with in/out privileges. An electric car charging station and wheelchair-accessible parking are also available for guests.

Does Universal's Cabana Bay Beach Resort include a casino on the premises?

No, Universal's Cabana Bay Beach Resort doesn't have a casino.

Will I find an indoor pool at Universal's Cabana Bay Beach Resort?

No, this hotel doesn't have an indoor pool; however, there are 2 outdoor pools and 2 hot tubs.

What will couples enjoy most about a stay at Universal's Cabana Bay Beach Resort?

There are plenty of amenities for couples at this hotel, including an al fresco restaurant, 2 outdoor pools, and 2 poolside bars.

Are there hot tubs at Universal's Cabana Bay Beach Resort?

No, but guests can enjoy a heated pool at this hotel.

Does Universal's Cabana Bay Beach Resort have a restaurant that serves breakfast?

Yes, Universal's Cabana Bay Beach Resort has 2 restaurants, and serves a cooked-to-order breakfast each morning for a surcharge.

Will Universal's Cabana Bay Beach Resort allow pets to stay free of charge?

No, pets aren't allowed at Universal's Cabana Bay Beach Resort though service animals are welcome.

Are there connecting rooms at Universal's Cabana Bay Beach Resort?

Yes, you can book connecting rooms at this hotel for your group or family vacation.

How close is the airport from Universal's Cabana Bay Beach Resort?

The closest major airport to Universal's Cabana Bay Beach Resort is Orlando Intl. Airport (MCO), which is 14.3 mi away (21 minutes by car). Another top airport is Kissimmee, FL (ISM-Kissimmee Gateway), which is located 16.7 mi away (34-minute drive).

Can I book a room with a balcony at Universal's Cabana Bay Beach Resort?

No, there aren't any guestrooms at Universal's Cabana Bay Beach Resort that offer a balcony.

Universal's Cabana Bay Beach Resort Reviews

Reviews

9.0

Wonderful

Rating 10 - Excellent. 4519 out of 6808 reviews
Rating 8 - Good. 1304 out of 6808 reviews
Rating 6 - Okay. 594 out of 6808 reviews
Rating 4 - Poor. 201 out of 6808 reviews
Rating 2 - Terrible. 190 out of 6808 reviews

9.0/10

Cleanliness

9.2/10

Staff & service

9.0/10

Amenities

8.8/10

Property conditions & facilities

Reviews

6/10 Okay

Darby

Stayed 1 night in Apr 2026

8/10 Good

Ashley

Traveled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Check in took way too long at 10pm
Stayed 2 nights in Jan 2026

8/10 Good

Drew

Stayed 5 nights in Apr 2026

10/10 Excellent

Alejandro

Stayed 4 nights in Apr 2026

8/10 Good

Serkan

Traveled with family and small children
Liked: Cleanliness, amenities
The shuttle was very convenient.
Stayed 4 nights in Apr 2026

10/10 Excellent

Nadine

Traveled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Plenty of options, staff was pleasant and property was clean
Stayed 4 nights in Apr 2026

6/10 Okay

Eric

Traveled with family
Liked: Staff & service
-
Stayed 5 nights in Apr 2026

6/10 Okay

Denae

Traveled with family and small children
Liked: Cleanliness, amenities
Disliked: Staff & service
Only issue I had was a rude Nigerian that worked the salad area Saturday morning. She was very rude, appeared to have a very bad Attitude. She was even rude to my children
Stayed 3 nights in Apr 2026

4/10 Poor

Mohamad, New York

Traveled with family and small children
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Positive: Location and shuttle to universal studios parks The pool was actually nice and the kids enjoyed it Negative: pretty much everything else
Stayed 3 nights in Mar 2026

10/10 Excellent

TONY, Methuen

Stayed 3 nights in Mar 2026

10/10 Excellent

Krysta

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 5 nights in Mar 2026

10/10 Excellent

Jeffrey, Naples

Stayed 1 night in Mar 2026

2/10 Terrible

Justin

Stayed 2 nights in Mar 2026

6/10 Okay

Mark

Traveled with family and small children
Liked: Cleanliness, staff & service, property conditions & facilities
The Internet in the tower was spotty at best. We had no water for part of a day. Water fountains around the resort were not functional. The cost of parking was high.
Stayed 6 nights in Feb 2026

10/10 Excellent

Carlos

Stayed 5 nights in Dec 2025

10/10 Excellent

Marie, ROCKY HILL

Traveled with family and small children
Liked: Cleanliness, amenities, property conditions & facilities
We had two connecting family suites (sleeping 12 of us) -- rooms were great very clean. Food court was open early and late and reasonably priced. We took advantage of the early park admission. Staff very helpful...very pricey to buy tubes for lazy river experience, lucky I knew ahead of time to bring my own tubes (which we left behind for someone else to use). Pools and grounds were nice. Cosmic bowling is a little pricey, so we didn't take advantage of it (although we would have liked to)
Stayed 5 nights in Feb 2026

10/10 Excellent

Elizabeth

Traveled with family and small children
Liked: Cleanliness, amenities, property conditions & facilities
Clean room, friendly staff!
Stayed 5 nights in Feb 2026

10/10 Excellent

COLLEEN, WAQUOIT

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The hotel was lovely - pool, bowling alley, dining area and bar - very well done. Staff were courteous and very helpful. Transportation to/from parks easy to navigate and very timely.
Stayed 4 nights in Feb 2026

8/10 Good

Joseph

Liked: Cleanliness, property conditions & facilities
Staff great, amenities very good. Rooms were clean. Surprised no one helped us with luggage to the room. Bus service to Epic Universe was very slow and inconsistent. The parks were amazing!
Stayed 4 nights in Feb 2026

2/10 Terrible

shakeyla

Traveled with family and small children
The staff support was a disappointment. My son $120 slides were stolen at the pool while he was in the pool and I was cleaning up our lunch in an area that was right near the pool. I went to security since there’s cameras there and they told me it will take a few days to investigate so luckily I had traveled with an extra pair of shoes. My biggest issue is the run around. I emailed with them for months about the reimbursement and they said they will send the check to Expedia after the 5th email which was odd but when I followed up about the check they decided to not respond. It’s been 7 months and still nothing I will never stay here again.
Stayed 2 nights in Jul 2025

6/10 Okay

bhavika

Traveled with family and small children
Liked: Cleanliness, amenities, property conditions & facilities
food was terrible, had to buy floaties for lazy river which is so worthless since we flew in and can't really take it back.
Stayed 3 nights in Nov 2025

10/10 Excellent

Edwin

We enjjoyed our swtay immensly. The room was clean and serviced everydat. The location of the shops, pool, food was perfet
Stayed 4 nights in Feb 2026

8/10 Good

William

Stayed 11 nights in Feb 2026

10/10 Excellent

Kayla

Traveled with family and small children
Liked: Cleanliness, amenities, property conditions & facilities
The room was clean , house keeping came everyday to tidy up and bring fresh towels. The amenities were endless. The best part is universal Studios in island of adventure was in walking distance. They had free shuttles that would bring you back-and-forth to all parks. If you didn’t want to walk the staff was extremely friendly. If you need a break between Park days, there’s plenty to do on the property bowling arcade, lazy river waterslide, movie night, character meet and greet.
Stayed 4 nights in Feb 2026

10/10 Excellent

Mikhail

Stayed 1 night in Feb 2026

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