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The Florida Hotel & Conference Center, BW Premier Collection

3.5 out of 5.0

Recent guest reviews

We of course had to pay the $25 Resort fee. We have stayed at Resorts before. This is a hotel, and shouldn’t qualify as a resort to charge the fee. Our room was tiny. King bed with barely enough room to fit through to the bathroom between the bed and the TV stand. No microwave. Otherwise fairly updated.

Very convenient, great for shopping!! Good food. The rooms are clean. Very happy with my stay

We loved the location the pool was nice staff very very friendly and helpful but our sheets wore not very clean and the room was outdated

Great hotel. Attached to the mall was convenient when there were storms and didn't want to drag the family out shopping. Hotel had no laundry facilities. That was difficult since we purposely underpacked and planned to do a couple loads to wash our clothes. Pool was large and very nice. No problems at all here for our family of five.

Darn near perfect, especially for an indie. No problems at all. Responsive staff. Reasonably priced room service. All amenities. Being in a mall is helpful as well.

Everything was clean, perfect, and The best part is that there is a mall behind the hotel. Nice place

Stayed at the hotel prior and loved it. Beds are comfy, staff are very accommodating. highly RECOMMEND hotel especially location and connection to the mall

Love the fact that I could walk wherever I wanted to. Food or to Shop..

Nice hotel at good price. Stayed there for a quick weekend getaway with girlfriend and enjoyed our two nights here

Really nice accessibility to shopping mall due to convenience in location.

We enjoyed the location, mall, restaurants, all walking distance.

The hotel is just next to Florida mall, which is easy to recognize. The room is awesome and the service is great. Really nice memory here.

Services that meet the price level. If Orlando and plan to shop in here is the right place. You recommend a hotel, I want to stay closer to Disney.

The hotel staff is always very polite and what else could you ask for but to be able to shop right out the back door!

very convenient to food, shopping and excitement. And close to family for visiting

This is a hotel with pretty good value. Location is good. Connected to the mall and not too far away from the conference center. There are some quick dining choices in the mall. Amenity is fair. Rooms are clean and recently updated. It has a swimming pool and a hot tub which we used a couple of times during our stay. South side rooms have better views than the north.

We stayed on the top floor, king room, in late June. The staff was nice, the lobby looked like a really expensive hotel. There is a Starbucks in the lobby too. Which I thought was great until the last day when the line was too long so I walked into the mall and found the Starbucks (a dozen steps from the hotel) and quickly realized the prices are not inflated in Florida, just the lobby location. Our room was clean. The bed was comfy, not perfect but good. The blankets are down so that was nice...the bathroom clean and nice. The only complaints we had was that our room was always reality humid. We tried to turn the AC down into the 50's and that was the only way to make it bearable. There was no air movement. The other is that there is not vending available on all floors. After a long day outside in the 95+ heat it really sucked if we forgot to stop for something to drink. Only vending we could find was on other side of the first floor lobby. And no breakfast was kind of a bummer.

very nice hotel, clean and comfy.... and the mall is right in the lobby!

Nice hotel, great location. Beware of the additional $18 per day service fee that you bill you for at the end.

This is a high-quality hotel that connects to The Florida Mall. Exciting environment. Convenient location. Very comfortable room. Our first time to stay in this hotel. We look forward to a return visit.

1500 Sand Lake Road Orlando FL

Hotel highlights

  • Close to Florida Mall
  • Free WiFi in public areas
  • Free parking
  • Onsite dining

Located 0.8 mi (1.3 km) from Florida Mall, The Florida Hotel & Conference Center, BW Premier Collection is within a 15-minute drive of other popular attractions like I-Drive 360. This 510-room, 3.5-star hotel welcomes guests with conveniences like an outdoor pool, a 24-hour fitness center, and free self parking. Near the airport, the hotel is also close to Orlando Kart Center and Lake Conway.


Dining

Enjoy dining at Crickets, one of 2 onsite restaurants. Order from room service to satisfy your hunger without leaving your room, or explore the hotel and get a beverage at the bar/lounge or coffee shop/café. For your convenience, a buffet breakfast is served for a fee each morning from 7 AM to 10:30 AM.


Rooms

All 510 air-conditioned rooms provide refrigerators, coffee makers, and free bottled water. Guests can expect WiFi and LED TVs with cable channels and pay movies. Pillowtop beds sport premium bedding and bathrooms offer hair dryers and free toiletries. Safes, phones, and ironing boards are also available.


Property features

At The Florida Hotel & Conference Center, BW Premier Collection, guests enjoy an outdoor pool, a 24-hour fitness center, and a spa tub. If you decide to drive, there's free parking. Multilingual staff at the front desk are standing by 24/7 to help with dry cleaning/laundry, concierge services, and luggage storage. Additional amenities include free WiFi in public areas, 25 meeting rooms, and a conference center.

Room options

Standard Room, 1 King Bed with Sofa bed, Non Smoking, Refrigerator (with Sofabed)

King 1 | Sleeps 4

Standard Room, 1 King Bed, Accessible, Bathtub

King 1 | Sleeps 2

Standard Room, 1 King Bed, Accessible, Non Smoking

King 1 | Sleeps 2

Standard Room, 1 King Bed, Connecting Rooms

King 1 | Sleeps 2

Guest reviews for The Florida Hotel & Conference Center

Everyone (6) Business (15) Couples (20) Family (26) Other (6) Friends (9)
4

beautiful hotel

Everyone

We of course had to pay the $25 Resort fee. We have stayed at Resorts before. This is a hotel, and shouldn’t qualify as a resort to charge the fee. Our room was tiny. King bed with barely enough room to fit through to the bathroom between the bed and the TV stand. No microwave. Otherwise fairly updated.

By , from Jacksonville, FL on Nov 12, 2017

Review comment responded on Nov 15, 2017

Dear Sam, Thank you for taking the time to write a review following your recent stay, and I am pleased to hear that overall you enjoyed your stay with us. I did however note your disappointment with the daily service fee, and I am truly sorry that this was missed at the time of your booking. The Florida Hotel and Conference Center charges a daily service fee which is widely disclosed via our website, and other booking avenues through various industry partners including Orbitz the site through which you booked. Our decision on the service fee is made solely for the convenience of our guests, and is generally very well received. We fully realize that not all of our guests will use all of the amenities all of the time, but in these economic times it is simply the cost of consistently providing and maintaining exceptional service and amenities, with exceptional people. Once again I am truly sorry that this information was missed and for any inconvenience you may have experienced as a result. Thanks again for taking the time to post a review, and we look forward to welcoming you again the next time your travels bring you to the Orlando area. Sincerely, John Lamont General Manager

5

amazing hotel, clean and great staff

Everyone

Very convenient, great for shopping!! Good food. The rooms are clean. Very happy with my stay

By , from florida on Aug 23, 2017

Review comment responded on Aug 25, 2017

Dear Yadi, Thank you for taking the time to share your feedback, and for posting a review following your recent visit to our hotel. I am pleased to hear that you enjoyed your stay, and we look forward to welcoming you again the next time your travels bring you back to the Orlando area. Sincerely, John Lamont General Manager

4
Everyone

We loved the location the pool was nice staff very very friendly and helpful but our sheets wore not very clean and the room was outdated

By on Aug 17, 2017

Review comment responded on Aug 22, 2017

Dear Guest, Thank you for taking the time to post a review following your recent stay with us. I am delighted to hear you enjoyed our location attached to the largest indoor shopping mall in Central Florida, and that our staff provided you with friendly and efficient service. I also noted your comments regarding the bed linens, and we go to great lengths to maintain an exceptionally clean hotel and take great pride in doing so, however in any situation when cleanliness issues arise, as they invariably do it is greatly disappointing, and this matter has been addressed with my leadership team. I can also assure you that we are constantly improving the physical product to keep the hotel looking fresh and updated. We have already made improvements to all of our guest bathrooms, and I am pleased to tell you that future Improvements to our guests rooms are forth coming. Thanks again for taking the time to post a review, and we look forward to welcoming you again soon. Sincerely, John Lamont General Manager

5

great location attached to the mall

Everyone

Great hotel. Attached to the mall was convenient when there were storms and didn't want to drag the family out shopping. Hotel had no laundry facilities. That was difficult since we purposely underpacked and planned to do a couple loads to wash our clothes. Pool was large and very nice. No problems at all here for our family of five.

By , from Illinois on May 29, 2017

Review comment responded on May 31, 2017

Dear Momofthree, Thank you for taking the time to share your feedback, and for posting a review following your recent visit to our hotel. I am pleased to hear that overall you enjoyed your stay, and we look forward to welcoming you again the next time your travels bring you back to the Orlando area. Sincerely, John Lamont General Manager

5

perfect for a conference

Everyone

Darn near perfect, especially for an indie. No problems at all. Responsive staff. Reasonably priced room service. All amenities. Being in a mall is helpful as well.

By on Mar 13, 2017

Review comment responded on Mar 15, 2017

Dear Guest, Thank you for taking the time to share your feedback, and for posting a review following your recent visit to our hotel. I am pleased to hear that you enjoyed your stay, and we look forward to welcoming you again the next time your travels bring you back to the Orlando area. Sincerely, John Lamont General Manager

5

nice hotel

Everyone

Everything was clean, perfect, and The best part is that there is a mall behind the hotel. Nice place

By , from miami on Jun 27, 2016

5

mom / daughter weekend

Families

Stayed at the hotel prior and loved it. Beds are comfy, staff are very accommodating. highly RECOMMEND hotel especially location and connection to the mall

By on Jan 23, 2016

5

business trip

BusinessTravelers

Love the fact that I could walk wherever I wanted to. Food or to Shop..

By on Nov 3, 2015

4

weekend getaway

Couples

Nice hotel at good price. Stayed there for a quick weekend getaway with girlfriend and enjoyed our two nights here

By on Aug 10, 2015

5

awesome wedding trip

Singles

Really nice accessibility to shopping mall due to convenience in location.

By on Aug 6, 2015