Beds made a lot of noise even when sitting, floor was sticky and having a white towel on the floor when using the shower or sink the towels were black from the floor.
I loved the staff!! They were very friendly especially the manager. The room looked exactly like the picture on the website, and it was also a nice upgrade considering the area. However, the staff did clean daily but missed a few spots here and there. For example, when I first arrived in some of the towels hairs remained on the towels, and hairs were accidentally left in the shower. Other than that I was satisfied considering the price.
It was going good until I got bit by bed bugs. 7 bites altogether by the time I came home from a four day stay at this hotel. The room is clean and the staff is helpful and there’s plenty of hot water. Nothing was broken and I was able to get a new set of towels on my second morning. There are no coffe pots and no HBO and the WiFi is terrible. So after searching numerous times I never found the nest of bed bugs I could never figure out where they were hiding. I did not inform the staff because I killed and flushed the only one I actually saw. But I still got bit 7 times before I left.
Close to the airport...the bathtub has rust stains
This is a great deal for the cost. For those traveling on a budget it is the best value in Orlando. I was staying for 5 days for a convention, and this fit the bill. The rooms are tidy and recently renovated. If you want your money to go to activities during the day, instead of a pretty hotel room you'll only be in while sleeping, then this is it. Sure the towels weren't thick and luxurious, but that's fine. The TV said they had HBO, which they didn't, but they had 100 other channels. The staff was kind and were able to meet a few special requests that our group had. We were able to sleep three men in two full beds and an uncomfortable roll-in bed. The roll-in would be great for a teen/kid if you are coming for Disney. The neighborhood is industrial and strip-malls. This is no resort hotel. There was very little traffic noise, even thoguh it's on a fairly busy road, except for the occasional bullet-bike revving loud in the middle of the night. The AC worked pretty well and kept the room cold. My only real gripe: the hardwood floors just felt dirty. Walking around barefoot, my feet would get black. I'm not sure if a previous guest spilled something sticky on the floor that wasn't mopped up well enough, but it was annoying. Overall, on a budget, I'd definitely stay here again.
This was the first hotel I have ever left to find somewhere else, we get there and the first room smell like an ashtray so we requested another room the staff was super nice and helpful, then we get to the other room and the rooms are not well clean at all I felt like I couldn't even take my shoes off there were dead bugs and all the corners and it had a musty smell so me and my wife decided to suck it up and deal with it we went out for some ice cream and once it got dark the parking lot was pretty sketchy people walking around clearly on drugs when we got back to the room it smelled like raw sewage like there was air coming out of the drains or something in the bathroom and we decided to leave not only because of the lack of cleanliness and smell of the room but we did not feel safe there nor did I feel safe leaving my truck parked and the parking lot
We stayed for one night here. We arrived in the late evening after 10:00 pm and the room was nice and clean. The condition is, of course, not as superior as that in some more expensive hotels, but it is indeed very good at its price. It is also better than the room we had in another hotel, which was smelly and more expensive. The late-night front desk lady was a nice. During our conversation, I told her that we would leave at 5:00 am to catch our early flight. The lady said I could just leave the card keys in the room and leave. Next early morning, we got up at 5:00am. To my surprise, the front desk lady was awake waiting to give me back my driver license which I left at the front desk when checked in! Too bad we were in a rush and did not ask for her name. After we return home, we found our cell phone charger was left in the hotel room. So, I called and talked to the daytime front deck manager.. She was very friendly and helpful. After her work, she went to a FedEx office and mailed the charger to me... This time, I did remember to get the name. The day-time manager is Leslie Valentine, a sweet name:-)
The room was dirty, smelled disgusting and just old.
The beds are very small... There's no pool & the a/c don't cool very much
The hotel is carpet free in the rooms the beds are very small... The wifi never worked... There's no pool the rooms are small but they are somewhat clean even though for a room with 2 beds they usually only put 1 towel
Clean room and good breakfast. Nothing out of this world but worth it.
The room no was not clean hair in the bathroom nasty
Clean sheets, no bugs. It was decent for the price id stay there again..
the hotel was simply a place to sleep and then leave. We had trouble hooking up to the wifi until we realized the front desk clerk had reversed the password.
The room was so dirty¡¡¡¡ it was not good¡ I do not have more words to say I will not make a reservation in this hotel
Based on the main photo of the Hotel building and the brand Howard Johnson we were expecting a better room... all furnitures were too old, the bathroom wasn't clean...there are better motels that these hotel.
Pics were sort of misleading. Paid a low price so technically it was worth it. Had to get moved to a different room due to TV issues and in the new room the fridge didn't work. Staff was friendly. Breakfast was only muffins and bagels. Prob wouldn't stay there again.
I noticed the first night that the button to push to retain the water in the bath was missing. I stayed three nights and despite i told them to fix it, nobody did, and i guess nobody cared. Also the "iron table" was broken. The black guy that seems to be the supervisor is nice and try to be helpful with what he has, but he cannot do a miracle with an hotel that needs so much renovation. The young lady at the reception desk doesn't care about anything, she doesn't even say hello, and she doesn't know how to transfer an outside line, amazing!!
The area was not very desirable, next to a used car lot, but overall, it was worth what it cost. The bathroom looked like it had been remodeled recently, but the building showed a lot of age that can't be covered up by any remodeling.
Located 2.2 mi (3.5 km) from Florida Mall, Howard Johnson by Wyndham Airport Florida Mall is within a 10-minute drive of other popular attractions like Pointe Orlando. This hotel has 48 rooms and welcomes guests with conveniences like free breakfast, free in-room WiFi, and free self parking.
Free continental breakfast is served each morning from 7 AM to 10 AM.
The 48 rooms are air-conditioned and have an array of amenities, including microwaves, refrigerators, and coffee makers. 37-inch flat-screen TVs come with cable channels, and guests can stay connected with free WiFi. Beds sport premium bedding and bathrooms offer hair dryers and free toiletries. Free local calls, free bottled water, and safes are also available.
Guests of Howard Johnson by Wyndham Airport Florida Mall enjoy access to free WiFi in public areas, a business center, and coffee in a common area. Free parking is available if you drive. The 24-hour front desk has multilingual staff ready to assist with sightseeing, directions, and local dining recommendations. Additional amenities include free newspapers, laundry facilities, and a TV in a common area.
Beds made a lot of noise even when sitting, floor was sticky and having a white towel on the floor when using the shower or sink the towels were black from the floor.
We appreciate you taking the time to provide us with such detailed feedback about your stay. I am very sorry to hear that several things throughout your stay did not meet your expectations. Please note that your concerns have been passed on to our housekeeping Supervisor and Maintenance to fix the issue with bed We do hope you give us another chance as we will definitely improve our services.
I loved the staff!! They were very friendly especially the manager. The room looked exactly like the picture on the website, and it was also a nice upgrade considering the area. However, the staff did clean daily but missed a few spots here and there. For example, when I first arrived in some of the towels hairs remained on the towels, and hairs were accidentally left in the shower. Other than that I was satisfied considering the price.
Thank you very much for taking the time to review our property.
It was going good until I got bit by bed bugs. 7 bites altogether by the time I came home from a four day stay at this hotel. The room is clean and the staff is helpful and there’s plenty of hot water. Nothing was broken and I was able to get a new set of towels on my second morning. There are no coffe pots and no HBO and the WiFi is terrible. So after searching numerous times I never found the nest of bed bugs I could never figure out where they were hiding. I did not inform the staff because I killed and flushed the only one I actually saw. But I still got bit 7 times before I left.
I apologize that we did not meet your expectations and that you had some problems. I assure you that this is not typical of this hotel. We have addressed all of your issues. I hope that you will give us another try and see that we can meet your expectations.
Close to the airport...the bathtub has rust stains
Thanks for staying with us. We appreciate your feedback
This is a great deal for the cost. For those traveling on a budget it is the best value in Orlando. I was staying for 5 days for a convention, and this fit the bill. The rooms are tidy and recently renovated. If you want your money to go to activities during the day, instead of a pretty hotel room you'll only be in while sleeping, then this is it. Sure the towels weren't thick and luxurious, but that's fine. The TV said they had HBO, which they didn't, but they had 100 other channels. The staff was kind and were able to meet a few special requests that our group had. We were able to sleep three men in two full beds and an uncomfortable roll-in bed. The roll-in would be great for a teen/kid if you are coming for Disney. The neighborhood is industrial and strip-malls. This is no resort hotel. There was very little traffic noise, even thoguh it's on a fairly busy road, except for the occasional bullet-bike revving loud in the middle of the night. The AC worked pretty well and kept the room cold. My only real gripe: the hardwood floors just felt dirty. Walking around barefoot, my feet would get black. I'm not sure if a previous guest spilled something sticky on the floor that wasn't mopped up well enough, but it was annoying. Overall, on a budget, I'd definitely stay here again.
Thanks for staying with us. We appreciate your feedback!
This was the first hotel I have ever left to find somewhere else, we get there and the first room smell like an ashtray so we requested another room the staff was super nice and helpful, then we get to the other room and the rooms are not well clean at all I felt like I couldn't even take my shoes off there were dead bugs and all the corners and it had a musty smell so me and my wife decided to suck it up and deal with it we went out for some ice cream and once it got dark the parking lot was pretty sketchy people walking around clearly on drugs when we got back to the room it smelled like raw sewage like there was air coming out of the drains or something in the bathroom and we decided to leave not only because of the lack of cleanliness and smell of the room but we did not feel safe there nor did I feel safe leaving my truck parked and the parking lot
Thank you for taking the time to to tell us about your unfortunate experience at the Howard Johnson Florida Mall. We apolgize for any inconveniences we may have caused you.We always appreciate comments from our customers so we can serve you better. I have gotten the assurance of my crew that they will make sure that our rooms are up to our guet;s expectations.
We stayed for one night here. We arrived in the late evening after 10:00 pm and the room was nice and clean. The condition is, of course, not as superior as that in some more expensive hotels, but it is indeed very good at its price. It is also better than the room we had in another hotel, which was smelly and more expensive. The late-night front desk lady was a nice. During our conversation, I told her that we would leave at 5:00 am to catch our early flight. The lady said I could just leave the card keys in the room and leave. Next early morning, we got up at 5:00am. To my surprise, the front desk lady was awake waiting to give me back my driver license which I left at the front desk when checked in! Too bad we were in a rush and did not ask for her name. After we return home, we found our cell phone charger was left in the hotel room. So, I called and talked to the daytime front deck manager.. She was very friendly and helpful. After her work, she went to a FedEx office and mailed the charger to me... This time, I did remember to get the name. The day-time manager is Leslie Valentine, a sweet name:-)
Thank you for completing the survey regarding your recent stay at our property. Your business is very important to us and we value your feedback. By telling us what you liked about your stay and how we can improve, you are helping us deliver a superior experience for you and other guests in the future.
The room was dirty, smelled disgusting and just old.
I apologize that we did not meet your expectations and that you had some problems. I assure you that this is not typical of this hotel. We have addressed all of your issues. I hope that you will give us another try and see that we can meet your expectations.
The beds are very small... There's no pool & the a/c don't cool very much
Thank you for taking the time to answer our survey about your unfortunate experience at the Howard Johnson Florida Mall. We apologize for any inconveniences we may have caused you.We always appreciate comments from our customers so we can serve you better.