Was on hold for 30 minutes trying to arrange the shuttle from the airport. Called again and began to speak with Kay regarding the hold time and was immediately put back on hold without a single word. Absolutely horrible service and will not be returning to this location.
The allergy free room has an air cleaner purifier that made a big difference.
Elevator troubles all week, no good stair option to stay in the building. Room was not cleaned for multiple days. Found external doors opened without key card.
Convenient airport hotel. Nice pool and bar area. Bonus happy hour. Rooms somewhat dated but reasonably clean. airport shuttle is a plus.
Excellent service and cleanliness. Friendly staff. slow elevators.
Property is dated but well kept. Classic overpriced airport proximity hotel. TV didn't work but I did not call. Staff very friendly and helpful. Less than 15min to airport. Shuttle
Embassy Suites are always great. This is incredibly convenient to MCO, and the staff, room, free cocktails and free breakfast were superb.
Spacious,clean room. Only one elevator working while we were there. Property was close to several restaurants
Customer service was great. They were very friendly.
It was clean and very spacious. Staff was very friendly. Breakfast was great.
Love this hotel have stayed here more than once and have consistently received great service. The staff is soo personable and attentive. The hotel is just run so well!!
I used to like the happy hour, 2 free drinks and snacks but they have changed that to 2 for 1
Pretty pricey for what you get. The condition of the hotel is slightly degraded, which would not be a problem if it wasn't nearly twice the rate as comparable surrounding hotels. Parking is an additional $25, and they charged my card multiple times (seeking refunds now). The breakfast was AMAZING, but not worth the extra money. I'll likely go to the surrounding hotels during my next visit to Orlando.
The elevators were extremely slow. Only 1 was working when I checked into the hotel.
Located in Airport North, Embassy Suites by Hilton Orlando Airport is 9.8 mi (15.7 km) from VA Medical Center at Lake Nona and 12 mi (19.3 km) from Orange County Convention Center. This 174-room, 3.5-star aparthotel has an outdoor pool along with a 24-hour gym and a free airport shuttle.
Free cooked-to-order breakfast is served on weekdays from 6:30 AM to 9:30 AM and on weekends from 7:30 AM to 10:30 AM. Enjoy a bite to eat at the aparthotel's restaurant, or relax with a drink at the bar/lounge. Savor a meal from the comfort of your room with room service, get a quick energy boost at the coffee shop/cafe, and chat with other guests at the free daily manager's reception.
Each apartment affords space to spread out with a separate bedroom and a living room. A 47-inch flat-screen TV comes with cable channels, and guests can stay connected with WiFi and wired Internet. The bathroom offers hair dryers and free toiletries. Other standard amenities include an MP3 dock, a sofa bed, and a microwave.
At Embassy Suites by Hilton Orlando Airport, guests enjoy features like an outdoor pool, a 24-hour gym, and WiFi in public areas. If you drive, self parking is USD 12 per day, or you can take advantage of the free airport shuttle (available 24 hours). The 24-hour front desk has multilingual staff ready to assist with securing valuables, concierge services, and dry cleaning/laundry. Additional amenities include a spa tub, conference space, and a 24-hour business center.
Was on hold for 30 minutes trying to arrange the shuttle from the airport. Called again and began to speak with Kay regarding the hold time and was immediately put back on hold without a single word. Absolutely horrible service and will not be returning to this location.
The allergy free room has an air cleaner purifier that made a big difference.
Elevator troubles all week, no good stair option to stay in the building. Room was not cleaned for multiple days. Found external doors opened without key card.
Convenient airport hotel. Nice pool and bar area. Bonus happy hour. Rooms somewhat dated but reasonably clean. airport shuttle is a plus.
Excellent service and cleanliness. Friendly staff. slow elevators.
Property is dated but well kept. Classic overpriced airport proximity hotel. TV didn't work but I did not call. Staff very friendly and helpful. Less than 15min to airport. Shuttle
Embassy Suites are always great. This is incredibly convenient to MCO, and the staff, room, free cocktails and free breakfast were superb.
Spacious,clean room. Only one elevator working while we were there. Property was close to several restaurants
Thank you for sharing your experience, James We're glad you enjoyed your stay and found our suites to be comfortable and well-equipped. We appreciate you choosing to stay with us and look forward to the opportunity to have you visit us again soon!
Thank you for your feedback! We hope to welcome you back very soon and are thrilled you had a wonderful stay!