Holiday Inn Express Union City (San Jose) by IHG

2.5 star property
Hotel in Union City with free breakfast and a 24-hour front desk

Choose dates to view prices

Photo gallery for Holiday Inn Express Union City (San Jose) by IHG

Free buffet breakfast
Exterior
Point of interest
1 bedroom, in-room safe, desk, iron/ironing board
Exterior

Reviews

8.6 out of 10
Excellent

Popular amenities

  • Housekeeping
  • Parking included
  • Laundry
  • 24/7 front desk
  • Air conditioning

Explore the area

Map
31140 Alvarado Niles Rd, Union City, CA, 94587
  • Union Landing
    ‪6 min walk‬
  • California State University East Bay
    ‪10 min drive‬
  • Tesla Motors
    ‪13 min drive‬
  • Oakland, CA (OAK-Oakland Intl.)
    ‪19 min drive‬

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Room options

Suite, 1 Queen Bed, Kitchenette

  • Sleeps 4
  • 1 Queen Bed

Standard Room, 1 King Bed (Extra Floor Space)

  • 300 sq ft
  • Sleeps 2
  • 1 King Bed

Standard Room, 1 King Bed

8.4 out of 10
Very good
(20 reviews)
  • 250 sq ft
  • Sleeps 2
  • 1 King Bed

Standard Room, 2 Queen Beds

8.8 out of 10
Excellent
(18 reviews)
  • 300 sq ft
  • Sleeps 4
  • 2 Queen Beds

Standard Room

  • Sleeps 2
  • 1 King Bed

Standard Room, 1 King Bed, Accessible Bathtub (Mobility, Accessible Tub)

10.0 out of 10
Exceptional
(1 review)
  • Sleeps 2
  • 1 King Bed

Standard Room, 2 Queen Beds, Accessible Bathtub (Mobility, Accessible Tub)

  • Sleeps 4
  • 2 Queen Beds

Standard Room, 1 King Bed, Mobility Accessible, Non Smoking (Communications, Mobility)

  • 250 sq ft
  • Sleeps 2
  • 1 King Bed

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About the neighborhood

Union City

Located within a leisurely stroll of Union Landing, Holiday Inn Express Union City (San Jose) by IHG is within a few miles (5 km) of Alameda Creek Regional Trail. This 77-room hotel welcomes guests with conveniences like free breakfast, free in-room WiFi, and free self parking.

What's nearby

  • Union Landing - 6 min walk - 0.4 miles
  • California State University East Bay - 10 min drive - 6.2 miles
  • Washington Hospital - 11 min drive - 7.1 miles
  • Fremont Central Park - 12 min drive - 9.3 miles
  • Tesla Motors - 13 min drive - 12.6 miles

Getting around

  • Union City Station - 6 min drive
  • Fremont Station - 7 min drive
  • Oakland Intl. Airport (OAK) - 30 min drive

Restaurants

  • ‪In-N-Out Burger - ‬4 min walk
  • ‪McDonald's - ‬11 min walk
  • ‪Texas Roadhouse - ‬7 min walk
  • ‪Starbucks - ‬5 min walk
  • ‪Jollibee - ‬4 min walk

About this property

Holiday Inn Express Union City (San Jose) by IHG

Hotel in Union City with free breakfast and a 24-hour front desk
Guests of Holiday Inn Express Union City (San Jose) by IHG enjoy free WiFi in public areas, express check-in, and express check-out. Free parking is available if you drive. The 24-hour front desk has multilingual staff ready to help secure valuables, and answer any questions about the area. This hotel also has laundry facilities.
Flat-screen TVs come with cable channels, and guests can stay connected with free WiFi. Refrigerators, microwaves, and coffee makers are also available.

Languages

English

Similar properties

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free self parking on site
  • Limited onsite parking

Food and drink

  • Free buffet breakfast

Family friendly

  • In-room microwave
  • In-room refrigerator
  • Laundry facilities

Conveniences

  • 24-hour front desk
  • Laundry facilities
  • Safe at front desk

Guest services

  • Housekeeping (daily)
  • Multilingual staff

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices
  • Braille/raised signage
  • Elevator
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible path to elevator

More

  • 1 building
  • 4 floors
  • Smoking not allowed

Room amenities

Bedroom

  • Bedsheets provided

Bathroom

  • Private bathroom
  • Shower/bathtub combination
  • Towels provided

Entertainment

  • Flat-screen TV with cable channels

Food and drink

  • Coffee/tea maker
  • Microwave
  • Refrigerator

More

  • Air conditioning (climate-controlled)
  • Connecting rooms available
  • Desk
  • Free local calls
  • Iron/ironing board
  • Phone
  • Safe

Policies

Check-in

Check-in time starts at 3 PM
Express check-in available
Minimum check-in age: 21

Check-out

Check-out before noon
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Due to renovations, access to the 4th floor via elevator will be unavailable until July 31, 2025. During this period, the fourth floor will only be accessible by stairs. Guests who may encounter issues with stairs are advised to contact the property in advance to request a room on a floor with elevator service.

Renovations and closures

The following facilities or services will be unavailable from May 22 2024 to September 30 2025 (dates subject to change):
  • Meeting facilities
The property will be renovating from June 26 2023 to September 30 2025 (completion date subject to change). The following areas are affected:
  • Business center
  • Elevator
  • Exterior
  • Fitness facilities
  • Front desk
  • Hallway
  • Laundry facilities
  • Select guestrooms
  • Hot tub
  • Swimming pool
Renovation work will only be conducted during business hours. Every effort will be made to minimize noise and disturbance.

Access methods

Staffed front desk

Pets

  • This property doesn't allow pets

Property payment types

Important information

Fees

You'll be asked to pay these charges at the property:

  • Deposit: USD 200 per stay

These are all of the charges provided to us by the property.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
This property affirms that it follows the cleaning and disinfection practices of Clean Promise (IHG)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
  • Check-in: 3 PM
  • Check-out: noon
  • Minimum check-in age: 21
The front desk is open 24 hours a day, and checking in and out are easy with express services. Driving? This property offers free parking.

We should mention

Details about charges, deposits, or other important information:

  • This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
  • Charges for extra guests may apply and vary depending on the property's policy.
  • A credit card for incidental charges and a government-issued photo ID may be required at check-in.
  • Special requests are subject to availability at the time of check-in and can't be guaranteed. Certain requests may come with additional charges.
  • This property accepts credit cards. Cash is not accepted. 
  • This property affirms that it follows the cleaning and disinfection practices of Clean Promise (IHG).

Additional information about polices, regulations, and more:

  • Connecting or adjoining rooms can be requested, but all rooms are subject to availability. Contact the property using the phone number on your booking confirmation.
  • Nearby construction work may cause some noise disturbance.
  • No cribs or infant beds are available.
  • No rollaway or extra beds are available.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Holiday Inn Express Jose Hotel Union City San
Holiday Inn Express Union City San Jose
Union City San Jose
Holiday Inn Express Union City San Jose Hotel

Frequently asked questions

Is free cancellation available at Holiday Inn Express Union City (San Jose) by IHG?

Holiday Inn Express Union City (San Jose) by IHG provides free cancellation on certain room rates. To learn more, review the cancellation policy on Orbitz.

What's there to see close to Holiday Inn Express Union City (San Jose) by IHG?

This hotel is located in Union City within a short 11-minute walk of Union Landing. You'll also find Coyote Hills Regional Park and Niles Beach within a short drive.

Will I be able to park at Holiday Inn Express Union City (San Jose) by IHG?

Yes, self parking is offered for free at the hotel.

Does Holiday Inn Express Union City (San Jose) by IHG include a casino at the property?

No, Holiday Inn Express Union City (San Jose) by IHG doesn't have a casino.

Will I find an indoor pool at Holiday Inn Express Union City (San Jose) by IHG?

No, there is no indoor pool at this hotel.

What will couples enjoy most about a stay at Holiday Inn Express Union City (San Jose) by IHG?

Amenities at this hotel that appeal to couples include free breakfast and a 24-hour front desk.

Does Holiday Inn Express Union City (San Jose) by IHG have a hot tub?

No, this hotel doesn't have a spa tub.

Does Holiday Inn Express Union City (San Jose) by IHG have a restaurant with a breakfast menu?

Holiday Inn Express Union City (San Jose) by IHG offers free buffet breakfast though there is no restaurant.

Will Holiday Inn Express Union City (San Jose) by IHG allow pets to stay for free?

No, pets aren't allowed at Holiday Inn Express Union City (San Jose) by IHG.

Does Holiday Inn Express Union City (San Jose) by IHG have connecting rooms?

Yes, this hotel has connecting guestrooms you can book for your group event or vacation.

Where is the closest airport to Holiday Inn Express Union City (San Jose) by IHG?

The closest major airport to Holiday Inn Express Union City (San Jose) by IHG is Oakland Intl. Airport (OAK), which is 14.6 mi away (30 minutes by car). Another top airport is San Carlos, CA (SQL), which is located 18.6 mi away (23-minute drive).

Are there rooms with balconies at Holiday Inn Express Union City (San Jose) by IHG?

No, there aren't any guestrooms with balconies at Holiday Inn Express Union City (San Jose) by IHG.

Holiday Inn Express Union City (San Jose) by IHG Reviews

Reviews

8.6

Excellent

Rating 10 - Excellent. 440 out of 906 reviews
Rating 8 - Good. 310 out of 906 reviews
Rating 6 - Okay. 95 out of 906 reviews
Rating 4 - Poor. 36 out of 906 reviews
Rating 2 - Terrible. 25 out of 906 reviews

8.8/10

Cleanliness

8.8/10

Staff & service

8.0/10

Amenities

8.4/10

Property conditions & facilities

8.2/10

Eco-friendliness

Reviews

10/10 Excellent

Dave

Stayed 2 nights in Mar 2025

6/10 Okay

Eve

Business traveler
Liked: Cleanliness, staff & service, room comfort

Poor wifi made my business trip quite frustrating.

The staff was very friendly, however, many things did not work here. The wifi connection was terrible and being here for a business trip that made it very difficult to do my work. The vending machines did not work, and the constant playing of Fox "News" in the breakfast room was very obnoxious. The workout room everything was sticky (I think due to the type of peroxide based cleaner they used which is not good for exercise equipment). The mattress felt a bit old. Positives: the rooms were very clean and the pillows were also very fluffy and there were four pillows which I loved. I would likely choose another hotel in future.
Stayed 3 nights in Mar 2025

6/10 Okay

Mario

Liked: Cleanliness, staff & service
Stayed 5 nights in Mar 2025

8/10 Good

Duane

Liked: Cleanliness, staff & service, amenities
It was close to everything as far as dinning and the movie theater👍
Stayed 2 nights in Mar 2025

10/10 Excellent

ROSHLYNN

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Feb 2025

10/10 Excellent

J.GUADALUPE

Stayed 1 night in Mar 2025

10/10 Excellent

Verified traveler

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Jan 2025

10/10 Excellent

Johnny

Liked: Cleanliness, staff & service, property conditions & facilities
Staff service was excellent from front desk to room attendants
Stayed 4 nights in Feb 2025

2/10 Terrible

Jody

Stayed 1 night in Feb 2025

10/10 Excellent

bill

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Clean

It was clean
Stayed 1 night in Jan 2025

6/10 Okay

Cindy

Liked: Staff & service
Stayed 1 night in Dec 2024

10/10 Excellent

Alondra

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Jan 2025

10/10 Excellent

Mavis

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The mattresses and pillows are excellent. Great accommodations, front desk went overboard to make my stay very pleasant.
Stayed 2 nights in Jan 2025

6/10 Okay

abdul salam

Business traveler
Liked: Staff & service
Stayed 2 nights in Jan 2025

10/10 Excellent

anna lynn

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
clean and good customer service; reasonable price and great breakfast options
Stayed 1 night in Jan 2025

8/10 Good

Jose

Liked: Cleanliness
Near restaurant and bars
Stayed 1 night in Dec 2024

8/10 Good

Glofel

Liked: Cleanliness
Stayed 1 night in Nov 2024

10/10 Excellent

Mavis

Traveled with family
Liked: Cleanliness, staff & service, amenities
Disliked: Property conditions & facilities
The only thing that bothered us was there were signs warning to distance from others which I haven’t seen since Covid, along with other Covid warnings in the elevator, in the lobby, sterile soap dispensers and the man at the desk wore a mask, it was much too much for us, like pandemic all over again. It wasn’t like that before. Just for that I gave a much lower rating!
Stayed 2 nights in Dec 2024

6/10 Okay

John

Disliked: Cleanliness, property conditions & facilities

So so.

They have been working on the place since October’23 and don’t expect to be finished until March’24. Bed was very comfortable shower head terrible. Breakfast decent. Elevator slow and falling apart. Room was pretty clean. Corridors didn’t seem to have heat. I might stay again after they finish work.
Stayed 3 nights in Dec 2024

10/10 Excellent

Robert

Liked: Cleanliness, staff & service, property conditions & facilities
Clean, comfortable room and good bed.
Stayed 1 night in Dec 2024

10/10 Excellent

Harris Ahmad

Stayed 1 night in Nov 2024

10/10 Excellent

Teddy, Littleton

Liked: Cleanliness, staff & service, property conditions & facilities
Great
Stayed 1 night in Oct 2024

8/10 Good

David

Liked: Cleanliness
This hotel definitely meet and succeed the 2 stars expectations. The building is older but renovations are taking place. Luckily I didn't get any noise interruptions during my 2 nights stay. The work is from 9am to 5pm and I was mostly out during that time. Breakfast is really good. The room is fairly clean but looks outdated. They will need to modernize this hotel to get to a 3 stars hotel. I don't know if that is what they are aiming for. It's in union city shopping area, close to shops and restaurants. I did hear a lot of police cars and fire trucks. Windows are definitely not sound proof. I would stay here again.

10/10 Excellent

Cheri

Liked: Property conditions & facilities

Best breakfast EVER!!!

Stay was amazing I just wish they would’ve had a tub with jets.. It would be Awesome could be a lil more sexy like mirrors next to the beds.. @:)-
Stayed 1 night in Nov 2024

10/10 Excellent

Daming

Traveled with family
Liked: Cleanliness, amenities
Facilities are old and some are damaged.
Stayed 5 nights in Oct 2024