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Recent guest reviews

The front desk clerk gave me a room with broken toilet and shower

the gym room pool vending machine iron and iron board

We stayed here for one night. The location was great, near to shops and restaurants. Parking was easy and close to entrance. Check-in was very fast and staff was extremely friendly. The hotel does not feel newly updated but you can tell that the staff is doing a wonderful job trying to keep it clean and comfortable. Our room was spacious and clean. Our King size bed was clean and very soft. Our kids had a lot of fun at the pool and jacuzzi area since it was a hot Summer day. The breakfast room provided light snacks throuhgout the day with milk, yogurts, cereal, coffee, tea and hot chocolate. I will definitely recommend this hotel to my friends and family.

Pleasant staff, clean rooms! Close to shopping and freeway. Quiet despite heavily traveled area. I recommend this hotel!

Room was quiet and comfortable. Coffee was good and the staff was friendly.

Visited family, good location and clean. Friendly staff. Thanks for a awesome experience.

My husband and I stayed here for a family visit and it has become our go to place since. Most hotels in the area are comparably priced and equal in amenities but the staff here have just been wonderful - always genuinely polite and accommodating. Most recently I stayed for a funeral and they found a quite place for us to talk with the minister after hours. I have also booked my mother, who has limited vision, here because I know if she needs a little extra help it will be there.

Very nice and clean hotel. This was our second time staying at this hotel. Very pleased overall.

Room was nice and clean. Hotel was in a great location off the 880 in the Bay.

Good location. Clean room. Staffs are very friendly and helpful.

The room was very clean. Stayed for the weekend and enjoyed our stay. Good price for the bay area. Location was also ideal next to shopping and eating locations.

Perfect hotel for a few days business trip, very clean and comfortable. Good breakfast, and good staff

Booked some rooms here for my wedding guests coming in from out of town. Hotel was very nice, parking was good and the hotel is close to the freeway and has access to close fast food.

My stay here was very pleasant. Employees at the front desk are very nice and welcoming. The room was clean and comfortable. The location is very convenient. There is a wide selection of restaurants and stores. At walking distance from movie theater.

The room was clean and in order. The hotel staff was nice. And the complimentary breakfast was nice as well.

We hardly ever go to the city but it's graduation time and we wanted an easy in and out with everything close by...WOW! The staff was outstanding! Always available and helpful. The Breakfast offered at the hotel is one of the best free breakfasts I have ever seen, hot food and variety. They are so wonderfully located next to all the shopping and dining choices you could hope for and a quick hop to the freeway even though we never heard the freeway noise. Some guests even brought the whole family but we never heard them or saw them until breakfast, but you can take it back to your room if kids bother you. There is also a pool and jacuzzi and a work out room near the dining hall. My only peeve was only one elevator but not a big deal, there's plenty of stairs. Our stay lasted 3 days, long enough for something to go wrong but it never did.All around a great stay in Hayward!

Alvarado Niles Rd Union City CA

Hotel highlights

  • Free buffet breakfast
  • Free WiFi in rooms and public areas
  • Free parking
  • Outdoor pool

Located within a leisurely stroll of Union Landing, Holiday Inn Express Union City - San Jose, an IHG Hotel is within a few miles (5 km) of Alameda Creek Regional Trail. This 77-room hotel welcomes guests with conveniences like free breakfast, an outdoor pool, and free in-room WiFi.


Dining

Start your day off right with a free buffet breakfast.


Rooms

All 77 rooms provide microwaves, refrigerators, and coffee makers. Guests can expect free WiFi and flat-screen TVs with cable channels. Other standard amenities include free local calls, safes, and ironing boards.


Property features

Guests of Holiday Inn Express Union City - San Jose, an IHG Hotel have access to an outdoor pool, a fitness center, and a spa tub. Free parking is available if you drive. The 24-hour front desk has multilingual staff ready to assist with dry cleaning/laundry and securing valuables. Additional amenities include free WiFi in public areas, a business center, and express check-in.

Room options

Standard Room

1 King Bed | Sleeps 2

Room, 2 Queen Beds, Accessible, Non Smoking (Mobility)

2 Queen Beds | Sleeps 4

Room, 1 King Bed, Accessible, Non Smoking (Roll-In Shower)

1 King Bed | Sleeps 2

Room, 2 Queen Beds, Non Smoking

2 Queen Beds | Sleeps 4

Guest reviews for Holiday Inn Express Union City - San Jose, an IHG Hotel

Everyone (7) Couples (9) Business (6) Family (6) Friends (2)
2
Partner Couples

The front desk clerk gave me a room with broken toilet and shower

By on Feb 26, 2021

Review comment responded on Mar 1, 2021

We are sorry that you did not enjoyed your experience during your most recent stay. We already took notes and are finding a way to remedy the issue that you raised, we hope that you give us a chance to be of service to you again soon. Sincerely, Adrian L. Holiday Inn Express-Union City

4
Everyone

By on Feb 26, 2020

Review comment responded on Mar 3, 2020

Greetings, Thank you for choosing Holiday Inn Express ! I am glad your stay was to your satisfactory. We appreciate your business and hope to see you soon.

5
Family Family

the gym room pool vending machine iron and iron board

By on Jan 26, 2020

Review comment responded on Feb 4, 2020

Thank you for choosing Holiday Inn Express in Union City ! We appreciate your business and hope to see you soon.

4
Everyone

By on Aug 17, 2019

Review comment responded on Aug 17, 2019

Thank you for your rating ! We appreciate your business and hope to see you again.

5
Everyone

By on Jan 7, 2019

Review comment responded on Jan 8, 2019

Thank you for your positive review ! Hope to see you again

4
Everyone

By on Sep 11, 2018

Review comment responded on Sep 11, 2018

Thank you for your positive review !

5
Everyone

We stayed here for one night. The location was great, near to shops and restaurants. Parking was easy and close to entrance. Check-in was very fast and staff was extremely friendly. The hotel does not feel newly updated but you can tell that the staff is doing a wonderful job trying to keep it clean and comfortable. Our room was spacious and clean. Our King size bed was clean and very soft. Our kids had a lot of fun at the pool and jacuzzi area since it was a hot Summer day. The breakfast room provided light snacks throuhgout the day with milk, yogurts, cereal, coffee, tea and hot chocolate. I will definitely recommend this hotel to my friends and family.

By , from Union City, CA on Jun 25, 2018

Review comment responded on Jun 26, 2018

Hello Lisa, I would like to start by saying thank you very much for your awesome review! We are so glad to hear your stay with us was enjoyable. We strive to make all of our guests feel welcomed and comfortable. We hope you will visit us very soon! Thank you again for your feedback. Warm regards, Hotel Management

4

nice place with quick access anywhere in the. at a

Everyone

Pleasant staff, clean rooms! Close to shopping and freeway. Quiet despite heavily traveled area. I recommend this hotel!

By , from portland,or on Aug 15, 2017

4

close to family wedding and affordable.

Everyone

Room was quiet and comfortable. Coffee was good and the staff was friendly.

By , from Illinois on Oct 4, 2016

Review comment responded on Jan 8, 2017

Thank you so much for your review of our hotel. I am pleased to hear you enjoyed your stay with us. It's something our staff takes great pride in, so we value your feedback. We hope you will visit us again. Sincerely, Front desk Staff Holiday Inn Express Union City

4

awesome visit

Couples

Visited family, good location and clean. Friendly staff. Thanks for a awesome experience.

By on Nov 17, 2015

Holiday Inn Express Union City - San Jose, an IHG Hotel

31140 Alvarado Niles Rd, Union City, CA 94587
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