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Recent guest reviews

Area is good. Close to restaurants. Dog friendly which we love. Staff are not the best though. Especially the ones in the front who work morning and check out times. She is rude and not friendly. First morning, I asked for plates and utensils. Went downstairs to grab it and she looked and sounded very annoyed. The next day, I asked for the latest time we could check out, she said 11:30. 11:01 she came knocking on our door asking if we are checking out. I politely said that I thought it was ok to stay until 11:30. And she gave a not so friendly face. I hope she can learn some hospitality values and be happier in life so she can radiate positivity.

N/A

Property it's ok, well located, near of stores and restaurants.

Limpieza y muy callado .

Dyer Street Union City CA

Hotel highlights

  • Free on-the-go breakfast
  • Free WiFi in rooms and public areas
  • Free parking
  • Laundry facilities

Located within a 5-minute walk of Union Landing, Extended Stay America Premier Suites - Union City - Dyer St. is within a few miles (5 km) of Alameda Creek Regional Trail. This 121-room hotel has free breakfast along with conveniences like free in-room WiFi and free self parking.


Dining

Start your day off right with a free on-the-go breakfast, served each morning from 6 AM to 9:30 AM.


Rooms

Guests can expect free WiFi and 32-inch flat-screen TVs with cable channels. Beds sport premium bedding and bathrooms offer free toiletries. Other standard amenities include kitchens, refrigerators, and microwaves. Housekeeping is available on request.


Property features

Extended Stay America Premier Suites - Union City - Dyer St. features free WiFi in public areas, a seasonal outdoor pool, and coffee in a common area. Free parking is available if you drive. The 24-hour front desk has staff standing by to help secure valuables, and answer any questions about the accommodations. This hotel also has laundry facilities.

Room options

Studio, 1 Queen Bed, Accessible, Non Smoking

1 Queen Bed | Sleeps 2

Studio, 1 King Bed, Non Smoking

1 King Bed | Sleeps 2

Studio, 1 Queen Bed, Non Smoking

1 Queen Bed | Sleeps 2

Studio, 2 Double Beds, Non Smoking

2 Double Beds | Sleeps 4

Guest reviews for Extended Stay America Premier Suites - Union City - Dyer St.

Everyone (3) Couples (1) Family (2)
2
Partner Couples Business Business

Area is good. Close to restaurants. Dog friendly which we love. Staff are not the best though. Especially the ones in the front who work morning and check out times. She is rude and not friendly. First morning, I asked for plates and utensils. Went downstairs to grab it and she looked and sounded very annoyed. The next day, I asked for the latest time we could check out, she said 11:30. 11:01 she came knocking on our door asking if we are checking out. I politely said that I thought it was ok to stay until 11:30. And she gave a not so friendly face. I hope she can learn some hospitality values and be happier in life so she can radiate positivity.

By on Apr 14, 2022

Review comment responded on Apr 16, 2022

Lira, thank you for taking the time to provide your feedback and mentioning that we are a pet-friendly hotel. While you liked our convenient location close to many restaurants nearby, we are disappointed to read about the unpleasant encounter you had with one of our front desk associates and sincerely apologize for the same. We know our staff genuinely cares about providing an enjoyable stay to all of our guests, so this incident is not a reflection of our usual service. Please be assured appropriate measures will be taken to ensure this is not repeated. We hope this unfortunate situation will not prevent you from staying with us in the future and that you will give us another opportunity to provide you with the hospitality for which we are known. Sincerely, Hotel Management

3
Everyone

N/A

By on Jul 27, 2021

Review comment responded on Jul 28, 2021

Thank you for being our guest. We are pleased if you enjoyed your stay overall; however, we do regret if we missed meeting some of your expectations. We apologize if we disappointed you, and we hope to have another opportunity to welcome you back soon. Sincerely, Hotel Management

5
Everyone

By on Feb 21, 2020

3
Everyone

By on Dec 7, 2019

1
Friends Family

Property it's ok, well located, near of stores and restaurants.

By on Oct 19, 2019

Review comment responded on Oct 20, 2019

Thank you for reviewing our hotel. We appreciate your comments about our convenient location close to a variety of restaurants and shopping. However, we are sorry for not meeting some of your expectations. We look forward to having you visit again so we can provide you with a better experience. Sincerely, Hotel Management

5
Family

Limpieza y muy callado .

By on Mar 29, 2022

Review comment responded on Mar 31, 2022

Jorge, thank you for your recent stay at Extended Stay America and sharing your experience with fellow travelers. It was so lovely to read how pleased you were with our immaculate accommodations as well as the peaceful atmosphere. It was our pleasure accommodating you, and we hope to see you soon. Sincerely, Hotel Management

Extended Stay America Suites Union City Dyer St

31950 Dyer Street, Union City, CA 94587
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