The worst hotel I have stayed in the last 10 years, false advertising all the way down

I have asked and spoken about the toilet situation. The blanket and king bed situation

Overall, had pleasant stay. Wished room had small microwave for hot water. Small fridge had defective door, motor ran all night! Whished I had better view. (Had window face parking lot. Looking forward to stay there next year!

Hotel was Great. Staff very friendly. Check in and out was a breeze. Room was clean very spacious. Only downside was the bathroom was very small but for a 2 day stay was okay.

Great place to stay with freeway access, clean rooms and friendly staff!!

Plenty of places to park your vehicle. Completed package as 3.5 or even 4.00 stars hotel. Would recommend to friends and family anytime come to the area.

I wasn't at the hotel long - only nights and breakfast. I did not take advantage of the other amenities (pool, etc). The room was clean, and staff were friendly. The bed was comfortable. The room faced the highway, so you could hear the traffic. The breakfast was alright, but not great.

We enjoyed our stay,room was clean and neat. I would recommend anyone yo stay at yhus place.

Everything was great. I just hope there were areas near by to do. It looks like ur are in the middle of no where. Wrong location but night place

There should be bacon for breakfast on the weekends!

Great experience. This was our third time to stay at this hotel.

We stay here when we travel from Reno for SJ Sharks games. It's not too far out of town after a long night, but just that much closer to home already. Room is always spotless and a good space for a family of 3. Love the breakfast in the morning.

Very clean and comfortable place. The room I stayed was excellent for my family.

Hotel locates in good location, which very easy to access hwy 880, 101, 280, 680. This is my 2nd time to stay at this hotel. The first time was 11/2016 for 4 nights.

THe room is clean, but the bathroom is too small. Overall a good stay if you can get the rate within $200

Absolute nightmare. Terrible experience at this hotel. A large amount of cash was stolen from 2 of our 4 rooms. 2 of the rooms were connecting rooms and someone had gone in and stolen money from a wallet left in my backpack in one room and a wallet left in a purse in another. No resolution from the hotel as they said our key card was the last one used to enter the room. That was not possible because we were already gone for a wedding at the time they insisted our key was used. Then they said housekeeping supervisor had gone in before that to check and make sure our room was made up from the morning housekeeping service. Who checks for that?!?? Sketchy. Super sketchy. General manager won't talk to us and only the assistant manager has been trying to help investigate. Needless to say, we will no be staying here ever again. They won't send us a copy of the key logs either.

I am visually impaired and needed assistance during breakfast and was pleasantly surprised at how happy they were to serve me!

I stayed here with my family for 5 nights and the overall experience was excellent. Location: Very close to the highway, so it's easy to get in and out of. We didn't see any shopping or eating options very close to the hotel so we usually ended up driving north about 5 miles to the Pacific Commons mall where there are plenty of options. Rooms: Top-notch rooms. Very spacious. Very clean. Our room had two double beds, a sofa with a pull-out bed, large TV, writing desk with chair, iron & ironing board and a full-length mirror for the ladies. The beds were super comfortable and the linen was clean, as was the rest of the room. Although we were so close to the highway (I-880), we weren't bothered by the traffic noise at night at all. Staff: The front desk staff was polite and helpful. They were quick to check us in and always greeted us with a smile on our way in or out. Food: Breakfast was excellent. Lot of good options, both packaged and freshly made. There was one letdown, however. It looks like they're not equipped to deal with a large number of people coming down for breakfast simultaneously. Once, we went down with about 30-45 min left for the close of breakfast, and the scene was absolutely chaotic. They'd run out of most items and were unable to keep up with the pace at which stuff was getting consumed. We wanted oatmeal but they not only didn't they have any but they said they won't be making any more, so that was a huge disappointment for us.

Great experience hotel staff did a great job while dealing with PC/NW issues comped breakfast etc. room exceeded expectations.