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Grand Waikikian by Hilton Grand Vacations

4.0 out of 5.0

Recent guest reviews

We recently stayed in a 2 bedroom suite on the 38th floor at the Grand Waikikian for 5 nights. The suite was very roomy and large. It was nicely furnished and accommodating. We had a lovely water view from all the rooms with a small balcony from the living & dining room. We enjoyed complimentary breakfast of fresh fruit, juice, coffee & bagels in the morning and in the evening we enjoyed wine & cheese, crackers, vegetables and dip on the 35th floor concierge level. The rooms and entire resort was very clean. The location is within walking distance to the beach, pools, shopping and dining. We had a very enjoyable visit and would not hesitate to return.

We stayed at this property for two nights with two kids (ages 11 and 9). Overall, we liked the place and had a great time. However, I did go in with low expectations. I had stayed the Hilton Hawaiian Village before so I went in knowing what to expect. What to Know: 1. The property is pretty new. Our room was clean and pretty big. We packed into a one bedroom. The kids on the sofa bed and we were on the king. The rooms were actually soundproof so I could get up at 5 am watch the news while my kids slept. 2. Don't expect to do much real cooking. Overall the kitchenette was nice and very useful. I loved being able to make my kids eggs and pancakes in the morning vs. spending $100 on breakfast. The little store in the lobby sells eggs, juice, pancake mix and other goodies. However, the space is small and there are limited kitchen items like bowls. I wouldn't want to make a gourmet dinner there. We ate one night at Hula Grill which was AMAZING .I would recommend making a reservation there. 3. The HHV is a 15- 20 minute walk to Waikiki. I actually thought of this as a bonus. The beach is a little bigger and it's actually a bit quieter. Waikiki could be described as a huge mall on the beach. You could actually not even pack clothes and just buy all your resort wear in Waikiki. There is everything from Prada to Forever 21. 4. You will get charged for beach chairs and umbrellas. We only did this one day so i didn't sweat it but i you are staying for a week it could really add up. I think the umbrella was $35 a day. Maybe more. My kids and husband also did a surf lesson. They loved it but it was super expensive. I think more than we paid for the room. 5. The "partial ocean view" is a view of a building and a busy street. I didn't mind this but I wish I hadn't paid for it. 6. The service is bad. It's a condo type place so they are not into service. We got in late and I asked if the bed would be made up for the kids when I checked in. The woman at the front desk said oh it should be. Of course it wasn't and we had to wait 45 minutes from someone to deliver sheets. Not a biggie really. The thing that made me laugh was when I was filling up my water bottles and noticed there is a sign that said guests can have free refillable water bottles just ask the concierge. The first woman I asked said they were out. The next day I asked again and the woman gave me such a hard time about the stupid water bottles. She grilled me about staying at the hotel and then told me that my reservation said I was paying zero dollars each night. I wasn't. So weird to be so rude like I was asking for something crazy. If they don't want to pass out the water bottles they should just remove that sign. They are just cheap collapsible bottles anyway. Again not a big deal but just know that you are not getting a five star hotel here. Overall I would recommend this place. The rooms are nice and clean, there is lots to do in the area and for $330 a night I felt it was a good value.

Ok, so it's kind of long, but I am currently staying here right now, writing this on our patio, so this review is current as of 23 Feb 2017. First, the hotel and grounds are great. It's got all the things that you would need for a family vacation for first time visitors to Hawaii. However, where they fall completely short is the bedroom. We have what they call a Suite with two Double beds, in the Grand Waikikian. The room is ok in size and amenities, the beds are the problem. We are a typical American size family, and my wife and I are squeezed into a Full size bed, while the little one, is on the other bed. The beds are not Queen size, like you are made to believe in the pictures or wording, but are just slightly smaller than a Full size mattress. It's definitely not suitable for a couple to sleep on. After spending over $3000 for the week, I get to sleep on the pull out couch each night. After speaking with someone from the front desk, I was told that "these are the largest beds they had throughout the entire Hilton Hawaiian Village". Second, like everyone has said, parking rates are a complete disgusting fee of $32 USD for self park and $39 for valet, and that's PER DAY!!! The hotel will say it's due to the Hawaii traffic, urban area, etc. Basically, they should be embarrassed to charge that much for registered guest. Other than those two main items, it's a fun place for the kids and family. It's not for retirees that want peace and quiet by the pool side. It has the same concept like Disney World, where everything is done well, but for a price. If you keep that in mind, you'll be fine. But if you and your spouse or significant other, want to sprawl out on your bed after a long fun day, then you won't find it here. Thanks

Warning, this is a long review but I hope to cover all of the major points :) We were booked in the Lagoon Tower but were "upgraded" to the Waikikian City View 1 bedroom suite. While suspicious about the "upgrade" we rolled with it (OK so they "sold" it to me by noting it had in-room laundry...kids, family, yes this is a consideration) The upgrade was anything but....the room was nice, spacious (although not alot of luggage storage space), full kitchen was handy but the city view? NOISY!!! I am going out on a limb and saying I would not have heard all of the trucks and backup sensors on semi's that are in the loading dock at 3am if I was in the Lagoon tower garden view room?!?! Oh well, a few more details: Full sized fridge, oven/stove Apartment size washer & dryer Coffee maker, toaster, rice cooker, blender, all utensils, etc Wifi was free in the room, couldn't get connected by the pool but that was OK for us Nice sized bathroom but a warning that the door from the living area and the door from the bedroom overlap and also block access to the closet (weird set up but livable...just be cautious at night to not walk into 1 of 3 possible doors) Bed was a bit soft, pillows were puffy and large (I love it, husband does not...depends on preference) Pull out sofa was comfy according to the little people (they were exhausted so they could have slept on the floor and not known it...take the review of that bed for what it is worth) We found the water was weird - it left a film on anything in the dishwasher and all over the sink. Not a big deal but just a warning if you are using the dishwasher. The amenities at the Hilton Hawaiian Village are too numerous to note but you have full use of the whole property. It is truly a village onto it's own and you have little need to leave if you are looking for a one-stop resort. This tower is a 3-4 min walk to the Paradise Pool (kids pool with waterslides - awesome but also busy) and the same distance to the lagoon (awesome too - salt water but no waves for the kids, fun to swim and rent water toys). Overall we found this tower to be clean and the staff very welcoming. This tower shares a lobby with the Lagoon tower which is nice as it has it's own driveway, cab line and check-in desk away from the main lobby (just visit the main lobby on a Saturday if you want to see how busy that can be!). Only negative was the direction of the room - avoid the city view (aka loading dock view) if you are looking for something quiet. If you are wondering about the Hilton Haw. Village as a whole - it is remarkable! Truly a great resort with lots of pools (and space around the pools), beach, rentals, activities, fireworks...the list is too long. To avoid being too long I have separated reviews for the restaurants. (Room service/Fresh connection is a NO, Hau Tree Pool restaurant NO, Tropics is better, Pizza is OK, Ice Cream is YES, CJ's Deli is a YES...........)

Very large resort complex which was much too crowded and noisy for us, a retired professional couple. We found no peaceful areas on property. Our one-bedroom unit with partial ocean view overlooked a busy main thoroughfare and other high rises; I was unable to see any ocean.

The hotel was wonderful We had a great time there. The beach was just walking distance on a pathway. There was also a lagoon and a pool with a few water slides! We were able to walk to lots of things and were able to catch transportation easily from the hotel. There were lots of shops and places to eat in the Hawaiian village resorts.

As HGVC owners, we had previously stayed at the Lagoon tower. It was noisy, old, and huge issues with the elevators. Never again will we stay there. So we splurged on our points and upgraded to the Grand Waikikian. It was a great decision as we loved it! It was much less busy, and much cleaner than the lagoon tower. Our room was spacious and bright. We enjoyed bingo one day and won some prizes! The little grocery store downstairs is convenient and not too pricy. Overall a very positive experience. We have already booked to return!

Front desk was not friendly and concierge was not st all welcoming and accommodating. We were not asked if the 5th floor street view was acceptable since we can here all the noises from the walkway below. The toilet was clogged and we had to call maintenance to fix. Valet was overpriced and the pools looked old, dirty and in need of upgrading.

We spent 2 weeks at this resort and the experience was wonderful. The club staff, room, and amenities were superb. We took advantage of the concierge and she helped us book tours that were appropriate for us. We would stay here again on our next visit to Hawaii.

This Resort has to be one of our favourite resorts. The staff are always so helpful, friendly and accommodating. The convenience of the Village facilities make our vacation so enjoyable. Our apartment is always fitted out with everything that is needed. We love to return each year for our family vacation.

1811 Ala Moana Blvd Honolulu HI

Located in Waikiki within a mile (2 km) of Ala Moana Center, Grand Waikikian by Hilton Grand Vacations is within 2 miles (3 km) of other popular sights such as Honolulu Zoo. This 4-star hotel has 331 guestrooms and offers a full-service spa, an outdoor pool, and free in-room WiFi. On the beach, it's also near University of Hawaii at Manoa and Aloha Tower.


Dining

For your convenience, breakfast is available for a fee. Savor a meal from the comfort of your room with room service, or get a quick energy boost at the coffee shop/café.


Rooms

The 331 air-conditioned accommodations feature kitchens and balconies, and there's space to spread out with living rooms and dining areas. LCD TVs come with cable channels and DVD players, and guests can stay connected with free WiFi. Beds are dressed in premium bedding and bathrooms offer deep soaking tubs, hair dryers, and free toiletries. Washers/dryers, MP3 docks, and sofa beds are also standard.


Property features

Grand Waikikian by Hilton Grand Vacations features a full-service spa, an outdoor pool, and a children's pool. Valet parking is offered for USD 36 per day. Multilingual staff at the front desk are standing by 24/7 to help with dry cleaning/laundry, concierge services, and luggage storage. Other amenities at this beach hotel include a spa tub, WiFi in public areas, and a gift shop.

Reviews from Trip Advisor

Trip Advisor aggregated rating

84% of guests recommend this hotel

Total of 1143 reviews