Susan's Villa3.5 out of 5.0
Recent guest reviews
booked this expecting a warm homely experience after reading good reviews- however when we arrived no one there, half the lights didn't work, we couldn't lock our room from the inside or the outside, very dated. 2 children were actually frightened, did not stay, mainly because we couldn't lock door and couldn't get hold of anyone- not a good vibe to the place- couldn't get out quickk enough!!! sorry if this seems unfair- but i wouldn't book or recommend this accomodation.
There are plenty of other options in Niagara, if you pick this one I would recommend viewing in person before paying. If you're unhappy with accommodation standards here you can expect hostility rather than any kind of customer service.
**Please avoid & learn from our mistake** Springs bulging out of beds. Towels & bathroom smell of damp. Fold out bed for my daughter was covered in stains. Cramped rooms. Broken glass down the side of the house. Incredibly dated decor. We chose to abandon this accommodation & attempt to get refunded rather than stay. Received an abusive email from owner when they discovered we had complained.
Friendly owners, quaint suits, the breakfast was amazing! The garden in the back is tranquil and location is within walking distance from the falls, cafes and other attractions! Ideal for family as the suites have double rooms, giving privacy while keeping the family connected with private washrooms.
Nicely located, the house offers tranquility at a walkable distance from the falls (one block away from the promenade). Rooms are fairly sized, beds are clean, bathroom is neat as well - not luxury but cozy and enjoyable. The backyard is well cared too with a large patio and a gazebo, surrounded by plants and trees. Again, understated, nothing fancy but pleasant. I look forward to see what the breakfast looks like. In a nutshell, I may come back again and I would definitely recommend this place.
We just returned home after our I've month long trip to Canada and Susan Villa still stays fresh in our mind. What an experience it was! We loved the pine suite, where we spent two nights. We loved the outdoors, the breakfast and the leisure time. Thank you Susan Villa!
We are very happy with Susan Villa. The check-in was smooth, the guy was welcoming and the room was neat and tidy. Niagara falls was just a few minutes’ walk. The next day morning breakfast was served hot and healthy. The guy at the reception helped us chalk our itinerary. Thank you for everything.
Our pleasant stay at Susan Villa became more special when we woke up to a sparkling bright sun, chirping of multi-colored birds and freely playing squirrels. We thank Susan Villa for the sight of heaven.
We came to Susan Villa reading its reviews and we thank our stars. The place is just the same as listed on their website. The staffs are very courteous, the amenities are attractive and you get your total privacy too.
We stayed in Susan’s Villa for 2 nights. We were in the Italian suite and believe us, it was truly, especially Italian. The furniture, the bed, the upholstery was very artistic and gave us some fond memories forever.
- Close to Skylon Tower and Aquarium of Niagara
- Free full breakfast
- Free WiFi in rooms and public areas
- Free parking
Bird Kingdom is within a 5-minute walk of Susan's Villa while other popular sites like Fallsview Indoor Waterpark are within a 15-minute stroll. This 3.5-star bed & breakfast has 4 guestrooms and offers conveniences like free breakfast, free in-room WiFi, and free self parking. Rainbow Bridge and Casino Niagara are a short walk from the B&B, which is on a river.
Free full breakfast is served each morning from 8 AM to 10 AM.
The 4 individually decorated accommodations feature balconies or patios and afford space to spread out with 2 bedrooms, living rooms, and dining areas. Guests can expect free WiFi and TVs with cable channels. Bathrooms have hair dryers and free toiletries. Private yards, refrigerators, and free local calls are other standard amenities. Weekly housekeeping is available.
Guests of Susan's Villa enjoy access to free WiFi in public areas, 2 meeting rooms, and conference space. If you decide to drive, there's free parking. The front desk has multilingual staff that can help with luggage storage and tours/tickets. Additional amenities include express check-in, express check-out, and a terrace.
Reviews from Trip Advisor
89% of guests recommend this hotelTotal of 64 reviews