Susan's Villa3.5 out of 5.0
Recent guest reviews
Do not book this Bed and Breakfast. My husband and I planned a romantic getaway and decided to try this place. It appeared to be in a good location, have a good price, and seem to be reasonably decorated. We arrived at about 10:30 on Saturday night and to our great surprise there was noone to check us in..although the first clue should have been a note hanging by the shoe rack at the front door to leave our shoes there. The couple that was staying at the Bed and Breakfast let us into the doorway and told us that the owners are not there and that we should contact them. Considering that we had international roaming at that point that was already a turn off for us. We contacted the owner who informed us that he will be there in a few minutes. Low and behold 20 minutes later he arrived, with questions such as "Why are you so late" and "Why did we not call". After being interrogated at 11 pm he informed us that supposedly he was overbooked and had no room for us. He then proceeded to inform us that he will take us to his "buddy" down the road who also had a bed and breakfast of same kind. At that point we had our doubts about anything that this person said and did not want to take our chances as we also feared for our safety. I had, at that point asked for a refund being as there is no room for us and he angrily replied that the reservation is non refundable. He also stated that because it was booked through an on-line booking, it was not his problem. With all this said please do not book this place. Unless you are looking for an adventure this is not what it is described to be at all. Please do not be fooled by 4 star rating...this place does not deserve even 1...
- Close to Skylon Tower and Aquarium of Niagara
- Free full breakfast
- Free WiFi in rooms and public areas
- Free parking
Susan's Villa places you within a mile (2 km) of popular attractions like Skylon Tower and Aquarium of Niagara. This 3.5-star bed & breakfast has 4 guestrooms and offers conveniences like free breakfast, free in-room WiFi, and free self parking. On a river, it's also near American Falls and Horseshoe Falls.
Start your day off right with a free full breakfast, served each morning from 8 AM to 10 AM.
The 4 individually decorated accommodations feature balconies or patios and afford space to spread out with 2 bedrooms, living rooms, and dining areas. Guests can expect free WiFi and TVs with cable channels. Bathrooms have hair dryers and free toiletries. Sofa beds, private yards, and refrigerators are other standard amenities. Weekly housekeeping is available.
Guests of Susan's Villa enjoy access to free WiFi in public areas, 2 meeting rooms, and conference space. If you decide to drive, there's free parking. The front desk has multilingual staff that can help with luggage storage and tours/tickets. Additional amenities include express check-in, express check-out, and a terrace.