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Sterling Inn & Spa - an Ontario's Finest Inn

4.0 out of 5.0

Recent guest reviews

Believe the reviews. This hotel is really really nice. My rooms was huge. The staff is friendly, my rooms was spotless. I can't believe what I got for the price. When i visit Canada again, i will be staying here again. Only complaint I have would be the $15 parking per day when there is a $4 parking per day right across the street from their parking lot, but the benefits of the hotel completely out weighed the parking ripoff. The walk to the fall is about 10 minutes walk, and like three minutes to the main strip. Oh did i mention free skinny people breakfast.

Great hotel with a wonderful staff. Rooms were spacious, clean, modern, and comfortable. Walking distance to Clifton Hill and the Falls. Hotel even offers breakfast in the morning which is substantial to hold you over until lunch!

I made a reservation on the way to the hotel as a surprise for our anniversary. After making the reservation online, I stopped and called the hotel to let them know it was our anniversary, and ask if they could help me make is special, even though it was VERY last minute (3 hours before arrival). They were very accommodating, gave us a STUNNING room, and even put out rose petals and votive candles. It was hands down the best hotel stay I have had. 100% recommended.

The hotel was a gem. Our room was beautiful and very clean. We had breakfast in bed every morning, which was great!! The staff were all so friendly and helpful. It was walking distance to the Falls. Highly recommend.

excellent experience. right on the main strip. the room was massive and really clean. definitely would stay again. just know that there is a C$15 parking surcharge each day.

It was our honeymoon. We loved the stay. It more than met our expectations.

The Sterling Inn is a great boutique hotel that is within walking distance to Niagara Falls. The suites are very spacious and clean however the beds are quite firm, which is great for guests who enjoy that type of bed. If I were in the area again I would definitely stay here again.

I did have a good time at this hotel...................

This hotel was amazing. They are very accomodating. when we got there they put us in a steam shower room. We asked the front desk if there were any jaccuzzi rooms available and they were all booked. The next morning we got a call to the room informing us that a jaccuzzi room became available if we wanted to switch. Definitly get the jaccuzzi room if you can. Best experience. Their spa downstairs was so relaxing. Overall our experience at this hotel was perfect. There would be no other hotel i would stay at if i come back to niagara!

The sterling is a modern hotel with high end finishes in the spacious rooms, large rainfall shower, fireplace, microwave, fridge, wet bar sink, hardwood floors, and recessed lighting. It felt very clean and was very comfortable. Complimentary breakfast in bed delivered to your door and free wifi. It is in a great location, walking distance to the Clifton hill attractions, the falls, casino, and has ample parking on site. The AG restaurant attached is divine. Great stay! Highly recommended.

You can find most tourists attractions within walking distance! The skylon tower is a must visit!

I really enjoyed my trip it was a great experience!! Will visit again!!

Big spacious room. Nice bed, big walk in shower with over head and wall spouts. jacuzzi tub with a window view of the bed. Very nice for the value. the standard room is a mini suite basically.

Super happy about this place. It's smaller, a little walk from the falls, but well worth it. Room had hardwood floors, huge bed, awesome bathroom, and great feel to it. Felt very much like home in comparison to every other hotel. The breakfast in the morning was great way to start the day.

The rooms are very nice (I stayed in a room with the steam shower). Staff are also very helpful and polite. I was a bit disappointed that I didn't receive breakfast the second morning (you have to hang a sign on the door but I never received the sign and expected them to come at the same time as the previous morning). I also don't think it is necessary to clean the rooms every day but I guess some people expect this. But overall I would definitely recommend the hotel. While it doesn't have a view, it is only a short walk away.

Room was big, clean. Complimentary breakfast was over the top!

Very nice hotel loved my room, great staff, there breakfast was small but really good and would hold you over for a little while.The floors in the room seemed to be a little dirty but wasn't horrible. My brother stayed in a different hotel to save a little money and said he regretted that desicion after the trip. Would definitely stay here again. Other then the floor being a little dirty, they didn't have a microwave in the room probably the only problems I had while I was there

Free unsolicited upgrade to master suite. :) Largest hotel room we have ever had. Very comfortable King Bed. Refrigerator, microwave, sink, two flatscreen TV's. Excellent free breakfeast in room. About 1 mile walk to Casino and Embassy Suites area of town (or $7 cab ride). Would stay here again if we come back to Niagara Falls, Ont.

The facade of the hotel is plain...could use a little fancying up. But the rooms make up for it. They are spacious, comfortable, beautifully appointed. And the bathroom was terrific. We'd recommend Sterling to friends for their Niagara visit. One small thing could help the room....a clock that is visible day and night. The one in our room had grey numbers on grey background and was impossible to read.

The staff were outstanding. Little details were thought of. This is the first hotel ever that provided mouthwash.

Room options

Deluxe Room, 1 King Bed, Steam Shower

King 1 | Sleeps 2

Standard Room, 1 King Bed, Jetted Tub

King 1 | Sleeps 2

Deluxe Room, 1 King Bed, Jetted Tub

King 1 | Sleeps 2

Guest reviews for Sterling Inn & Spa - an Ontario's Finest Inn

Everyone (12) Couples (73) Business (2) Family (6) Other (4) Friends (1)
5

wow, this hotel is nice

Everyone

Believe the reviews. This hotel is really really nice. My rooms was huge. The staff is friendly, my rooms was spotless. I can't believe what I got for the price. When i visit Canada again, i will be staying here again. Only complaint I have would be the $15 parking per day when there is a $4 parking per day right across the street from their parking lot, but the benefits of the hotel completely out weighed the parking ripoff. The walk to the fall is about 10 minutes walk, and like three minutes to the main strip. Oh did i mention free skinny people breakfast.

By , from New York City on Sep 10, 2017

Review comment responded on Sep 15, 2017

Thank you for taking the time to share your comments. I'm thrilled to hear your stay with us was outstanding! We look forward to seeing you again soon. Yours in Hospitality, Lisa Baumgartner General Manager

4

great hotel

Everyone

Great hotel with a wonderful staff. Rooms were spacious, clean, modern, and comfortable. Walking distance to Clifton Hill and the Falls. Hotel even offers breakfast in the morning which is substantial to hold you over until lunch!

By on Aug 30, 2017

Review comment responded on Sep 1, 2017

I'm thrilled to hear your stay with us was a success! Our beautiful guest rooms are one of a kind, I'm glad you enjoyed your visit. Yours in Hospitality, Lisa Baumgartner General Manager

5

staff went above and beyond!

Couples

I made a reservation on the way to the hotel as a surprise for our anniversary. After making the reservation online, I stopped and called the hotel to let them know it was our anniversary, and ask if they could help me make is special, even though it was VERY last minute (3 hours before arrival). They were very accommodating, gave us a STUNNING room, and even put out rose petals and votive candles. It was hands down the best hotel stay I have had. 100% recommended.

By , from California on Aug 28, 2017

Review comment responded on Sep 1, 2017

I'm so happy to hear your Anniversary getaway was a success! We hope to see you again soon. Yours in Hospitality, Lisa Baumgartner General Manager

5

amazing!

Everyone

The hotel was a gem. Our room was beautiful and very clean. We had breakfast in bed every morning, which was great!! The staff were all so friendly and helpful. It was walking distance to the Falls. Highly recommend.

By , from Lizella, GA on Aug 10, 2017

Review comment responded on Aug 13, 2017

Wow, thank you so much for your kind words! I'm absolutely thrilled to hear your stay with us was outstanding! I will be sure to pass along your kind comments to the rest of the team. We look forward to welcoming you back again soon! Yours in Hospitality, Lisa Baumgartner General Manager

5
Everyone

excellent experience. right on the main strip. the room was massive and really clean. definitely would stay again. just know that there is a C$15 parking surcharge each day.

By on Jun 30, 2017

Review comment responded on Jul 4, 2017

Thank you for taking the time to review our property, we truly appreciate it. I'm elated to hear you enjoyed every aspect of your stay with us. I will be sure to pass along your kind comments regarding cleanliness to our housekeeping team. From all of us here at the Sterling Inn we wish you safe travels and look forward to welcoming you back again soon. Yours in Hospitality, Lisa Baumgartner General Manager

5

highly satisfaying.

Couples

It was our honeymoon. We loved the stay. It more than met our expectations.

By , from Atlanta on Jun 2, 2017

Review comment responded on Jun 9, 2017

Wow, thank you so much for your kind words! I will be sure to pass them along to the rest of the team. We are thrilled your honeymoon celebration was a success! We look forward to welcoming you back again soon. Yours in Hospitality, Lisa Baumgartner General Manager

5

nice boutique hotel close to niagara falls

Everyone

The Sterling Inn is a great boutique hotel that is within walking distance to Niagara Falls. The suites are very spacious and clean however the beds are quite firm, which is great for guests who enjoy that type of bed. If I were in the area again I would definitely stay here again.

By on Feb 3, 2017

Review comment responded on Feb 16, 2017

Thank you for taking the time to share your experience! I am thrilled to hear your stay with us was a success. We look forward to welcoming you back again soon! Yours in Hospitality, Lisa Baumgartner General Manager

3

people were very nice to us.

Everyone

I did have a good time at this hotel...................

By , from Rockland County on Aug 22, 2016

5

perfect romantic getaway

Everyone

This hotel was amazing. They are very accomodating. when we got there they put us in a steam shower room. We asked the front desk if there were any jaccuzzi rooms available and they were all booked. The next morning we got a call to the room informing us that a jaccuzzi room became available if we wanted to switch. Definitly get the jaccuzzi room if you can. Best experience. Their spa downstairs was so relaxing. Overall our experience at this hotel was perfect. There would be no other hotel i would stay at if i come back to niagara!

By , from New York, NY on Aug 20, 2016

5

modern and comfortable

Everyone
Cocktails

The sterling is a modern hotel with high end finishes in the spacious rooms, large rainfall shower, fireplace, microwave, fridge, wet bar sink, hardwood floors, and recessed lighting. It felt very clean and was very comfortable. Complimentary breakfast in bed delivered to your door and free wifi. It is in a great location, walking distance to the Clifton hill attractions, the falls, casino, and has ample parking on site. The AG restaurant attached is divine. Great stay! Highly recommended.

By , from philadephia, pa on Aug 7, 2016