Skip to main content
Beginning of main content

Recent guest reviews

Nice property out of all the noise but still close to all the attractions. Lovely room and lovely staff

The inn was clean, well decorated and the staff was helpful and attentive.

The rooms were large and spacious and it was perfect for a couples weekend getaway! Very clean, staff was very nice, and breakfast was delievered to your room every morning.

We picked this hotel because of the spa offered a couples massage at a reasonable rate. We received an upgrade to our room, free drinks in the bar and a discount on a really nice, intimate dinner, and complementary "breakfast in bed" because of our frequent use of Orbitz when we travel. The "room" turned out to be a suite, (larger than our son's apartment) complete with large two person jetted hot tub, four head shower and fireplace. The room card offered to replace the bed if we didn't like it!! These guys went all out. The staff was friendly without being familiar. the food was great, the place was quiet and everything was squeaky clean. We were able to take a 3 or 4 minute walk to the Sky Wheel (giant Ferris wheel) and Clifton Hill. What a wonderful 38th wedding anniversary!!

The rooms and hotel were beautiful!!! It felt like an apartment and the room was set back from the hall which made it quiet. We had a jacuzzi room. We were disappointed to find that the jets didn’t work, but we still loved the room and the hotel overall. The breakfast delivered to the room is a great touch! Great location and walking distance to lots of Niagara Falls attractions. Highly recommend this hotel and we will be back ourselves!!

Staff was friendlyl and very helpful rooms very clean and hotel was in walking distance to most attention's would definitely recommend

We had both the deluxe and king suite during our stay so experienced both. There was a slight issue that caused us to switch rooms due to a water problem and the management handled it very well. The rooms were generous in size and bathrooms were nice. Steam shower over the whirlpool tub in my opinion(since we experienced both). We would stay here again. That being said, a couple things could be improved. The linens(towels, sheets, etc.) had stains, they were clean but stained. I think it is time to replace the linens. The mattress in our first room was very comfortable and obviously newer. The mattress in the second room was definitely "broken in" and ready to be replaced. It was hard to tell when and if houskeeping was going to do our room. We left early one day and left a tip for house keeping. We returned at 3pm, the tip was gone, but the room was not serviced. We just called down for more towels and toiletries. Other than those minor things we loved our stay and again would return.

Great stay! Hotel is within walking distance of the falls. Lots of restaurants nearby.

Large room, large dated balcony for smoking. No rug, a little rough on feet. The room was exceptional with a nice fire place and bar sink area. Large windows and super comfy beds. Will be back. Free parking would be nice instead of $15 since capacity was only 10%. $10 overnight parking available across the street.

Located in a former creamery building, The Sterling Inn’s modern style is crisp and inviting. Our room was very comfortable with a gas fireplace that took the chill off quickly. Staff and front desk were friendly and efficient and ready with suggestions when asked. Be sure to visit AG downstairs for dinner or drinks. We enjoyed a duet playing Friday evening over drinks and a wine pairing dinner on Saturday. The inn is a short walk to the Falls in nice weather.

Boyfriend and I decided to get a room here for our anniversary and it was very peaceful. The room has a ton of amenities and the tv was set to nice jazz music. My room was kinda small(at least I thought it was) for a deluxe size. The shower and bed was great and the breakfast was okay. It’s just a couple minutes from the border which is nice. Would go again for our next anniversary!

This hotel was lovely and quiet and a short taxi ride from the Amtrak Rail Station. The front desk staff was very gracious and helpful in answering my questions. The room was exceptionally large, with wood floors, and the steam shower was unique and so wonderful after a long day of sightseeing! The complimentary breakfast was wonderful and the french press coffee was fantastic. I had never used a french press coffee carafe before, but not to worry, the staff included instructions on the breakfast tray. The hotel restaurant was quite expensive but I treated myself to the pumpkin cheesecake and a cocktail one evening which were very good. Sterling Inn and Spa was within walking distance of several restaurants and just a few blocks away from the tourist glut of hotels, restaurants, and shops.

It was great! I would recommend this hotel. We enjoyed our stay there.

Believe the reviews. This hotel is really really nice. My rooms was huge. The staff is friendly, my rooms was spotless. I can't believe what I got for the price. When i visit Canada again, i will be staying here again. Only complaint I have would be the $15 parking per day when there is a $4 parking per day right across the street from their parking lot, but the benefits of the hotel completely out weighed the parking ripoff. The walk to the fall is about 10 minutes walk, and like three minutes to the main strip. Oh did i mention free skinny people breakfast.

Great hotel with a wonderful staff. Rooms were spacious, clean, modern, and comfortable. Walking distance to Clifton Hill and the Falls. Hotel even offers breakfast in the morning which is substantial to hold you over until lunch!

5195 Magdalen St Niagara Falls ON

Hotel highlights

  • Walking distance to Clifton Hill and Greg Frewin Theatre
  • Free breakfast
  • Free WiFi in rooms and public areas
  • Onsite dining

Sterling Inn & Spa - an Ontario's Finest Inn places you next to Greg Frewin Theatre and within a 5-minute walk of other popular sights like Clifton Hill. This 41-room, 4-star hotel has conveniences like a full-service spa, free in-room WiFi, and a health club.


Dining

Free breakfast is included with your stay. Explore the hotel and meet new friends over drinks at the bar/lounge, or enjoy a bite to eat at the onsite restaurant. Savor a meal from the comfort of your room with room service.


Rooms

Sterling Inn & Spa - an Ontario's Finest Inn's 41 air-conditioned rooms provide fireplaces, refrigerators, and safes. Guests can expect free WiFi and LCD TVs. Bathrooms offer hair dryers and designer toiletries, and beds sport premium bedding. Other amenities include phones, ironing boards, and desks.


Property features

Guests staying at Sterling Inn & Spa - an Ontario's Finest Inn enjoy access to a full-service spa, a health club, and a sauna. If you drive, self parking is CAD 17.00 per day, and there's also limo/town car service. The 24-hour front desk has staff standing by to help with concierge services, securing valuables, and dry cleaning/laundry. Other amenities at this spa hotel include free WiFi in public areas, a meeting room, and a business center.

Room options

Deluxe Room, 1 King Bed, Jetted Tub

King 1 | Sleeps 2

Standard Room, 1 King Bed, Jetted Tub

King 1 | Sleeps 2

Deluxe Room, 1 King Bed, Steam Shower

King 1 | Sleeps 2

Guest reviews for Sterling Inn & Spa - an Ontario's Finest Inn

Everyone (29) Couples (74) Business (2) Family (7) Other (4) Friends (1)
5
Everyone

By on Oct 1, 2019

4
Everyone

By on Aug 19, 2019

5
Everyone

By on Jul 20, 2019

5
Partner Couples

Nice property out of all the noise but still close to all the attractions. Lovely room and lovely staff

By on Jun 23, 2019

5
Everyone

By on Jun 3, 2019

5
Families

The inn was clean, well decorated and the staff was helpful and attentive.

By on May 25, 2019

3
Everyone

By on Dec 10, 2018

5
Everyone

The rooms were large and spacious and it was perfect for a couples weekend getaway! Very clean, staff was very nice, and breakfast was delievered to your room every morning.

By on Sep 12, 2018

Review comment responded on Sep 13, 2018

Dear Sir/Madam Thank you for choosing the Sterling Inn & Spa as part of your Niagara Falls getaway, and for the great review. I am glad that you enjoyed the hotel and our breakfast. I will ensure to pass on your comments to the staff. Don't hesitate and come and visit us again soon. Truly

5
Everyone

We picked this hotel because of the spa offered a couples massage at a reasonable rate. We received an upgrade to our room, free drinks in the bar and a discount on a really nice, intimate dinner, and complementary "breakfast in bed" because of our frequent use of Orbitz when we travel. The "room" turned out to be a suite, (larger than our son's apartment) complete with large two person jetted hot tub, four head shower and fireplace. The room card offered to replace the bed if we didn't like it!! These guys went all out. The staff was friendly without being familiar. the food was great, the place was quiet and everything was squeaky clean. We were able to take a 3 or 4 minute walk to the Sky Wheel (giant Ferris wheel) and Clifton Hill. What a wonderful 38th wedding anniversary!!

By , from Rochester, NY on Sep 7, 2018

Review comment responded on Sep 17, 2018

Hello Richard, First of all many congratulations on your 38th wedding anniversary and we are really delighted that you choose to celebrate it with us at Sterling Inn and Spa. Thank you for giving us a great rating and we hope to see you soon again sometime. Truly,

5
Everyone

The rooms and hotel were beautiful!!! It felt like an apartment and the room was set back from the hall which made it quiet. We had a jacuzzi room. We were disappointed to find that the jets didn’t work, but we still loved the room and the hotel overall. The breakfast delivered to the room is a great touch! Great location and walking distance to lots of Niagara Falls attractions. Highly recommend this hotel and we will be back ourselves!!

By , from Rochester, NY on Jul 16, 2018

Review comment responded on Jul 16, 2018

Dear Jen Thank you for the great review, but most importantly for staying with us. I am glad that you enjoyed the hotel and found the room beautiful. I am sorry that your jaccuzzi did not work - I hope that we were able to fix the problem. Don't hesitate to return and visit us once again. We look forward to your next trip. Yours in hospitality.

Sterling Inn & Spa - an Ontario's Finest Inn

5195 Magdalen St, Niagara Falls, ON L2G 3S6
url importing https://www.orbitz.com/Niagara-Falls-Hotels-Sterling-Inn-&-Spa---an-Ontario's-Finest-Inn.h1685905-p2.Hotel-Reviews