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Sterling Inn & Spa - an Ontario's Finest Inn

4.0 star property
VIP Access

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Photo gallery for Sterling Inn & Spa - an Ontario's Finest Inn

Lobby
Restaurant
Front of property - evening/night
Deluxe Room, 1 King Bed, Jetted Tub | Premium bedding, in-room safe, individually decorated
Lobby

Reviews

9.6 out of 10
Exceptional

Popular amenities

  • Free WiFi
  • Air conditioning
  • Gym

Explore the area

View in a map
5195 Magdalen St, Niagara Falls, ON, L2G 3S6
  • Place, Clifton Hill
    ‪3 min walk‬
  • Place, Casino Niagara
    ‪8 min walk‬
  • Place, Fallsview Indoor Waterpark
    ‪10 min walk‬
  • Airport, Buffalo, NY (BUF-Buffalo Niagara Intl.)
    ‪34 min drive‬
VIP Access
Curated for quality and service, VIP Access stays consistently receive our highest guest ratings.
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  • Extra savings and perks for Rewards members
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Room options

View all photos for Standard Room, 1 King Bed, Steam Shower

Standard Room, 1 King Bed, Steam Shower | Premium bedding, in-room safe, individually decorated

Standard Room, 1 King Bed, Steam Shower

9.6 out of 10
Exceptional
(213 reviews)
  • Sleeps 3
  • 1 King Bed

View all photos for Deluxe Room, 1 King Bed, Steam Shower

Deluxe Room, 1 King Bed, Steam Shower | Premium bedding, in-room safe, individually decorated

Deluxe Room, 1 King Bed, Steam Shower

9.4 out of 10
Exceptional
(81 reviews)
  • Sleeps 3
  • 1 King Bed

View all photos for Two Queen Bed Suite

Two Queen Bed Suite | Premium bedding, in-room safe, individually decorated

Two Queen Bed Suite

9.4 out of 10
Exceptional
(3 reviews)
  • 680 sq ft
  • 1 bedroom
  • Sleeps 4
  • 2 Queen Beds

View all photos for Two Queen Beds with pullout and jetted tub

Two Queen Beds with pullout and jetted tub | Premium bedding, in-room safe, individually decorated

Two Queen Beds with pullout and jetted tub

9.0 out of 10
Wonderful
(6 reviews)
  • 680 sq ft
  • 1 bedroom
  • Sleeps 5
  • 2 Queen Beds and 1 Double Sofa Bed

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About the neighborhood

Niagara Falls

Located in Clifton Hill, Sterling Inn & Spa - an Ontario's Finest Inn is within a 5-minute walk of Clifton Hill and within 15 minutes of other popular attractions like Casino Niagara. This 41-room, 4-star hotel welcomes guests with free breakfast, a full-service spa, and a gym.

What's nearby

  • Greg Frewin Theatre - 1 min walk - 0.0 miles
  • Clifton Hill - 3 min walk - 0.2 miles
  • Niagara SkyWheel - 5 min walk - 0.3 miles
  • Casino Niagara - 8 min walk - 0.5 miles
  • Fallsview Indoor Waterpark - 10 min walk - 0.6 miles

Getting around

  • Niagara Falls, ON (XLV-Niagara Falls Train Station) - 9 min drive
  • Buffalo Niagara Intl. Airport (BUF) - 38 min drive

Restaurants

  • ‪Tim Hortons - ‬6 min walk
  • ‪IHOP - ‬6 min walk
  • ‪The Dhaba Restaurant - ‬3 min walk
  • ‪Antica Pizzeria & Ristorante - ‬3 min walk
  • ‪Chuck's Roadhouse Bar and Grill - ‬5 min walk

About this property

Sterling Inn & Spa - an Ontario's Finest Inn

Guests staying at Sterling Inn & Spa - an Ontario's Finest Inn enjoy access to a full-service spa, a gym, and a sauna. If you drive, self parking is CAD 18.00 per day, and there's also limo/town car service. The 24-hour front desk has staff standing by to help with concierge services, luggage storage, and dry cleaning/laundry. Other amenities at this spa hotel include free WiFi in public areas, a business center, and coffee/tea in a common area.
For entertainment, guests can enjoy LCD TVs. Beds sport premium bedding and bathrooms offer hair dryers and designer toiletries. Other amenities include refrigerators, coffee makers, and free newspapers. Housekeeping is available on request.
Recreational amenities at the hotel include a health club and a sauna.

The recreational activities listed below are available either on site or nearby; fees may apply.

Guests can indulge in a pampering treatment at the hotel's full-service spa. Services include hot stone massages, Swedish massages, facials, and body wraps. A variety of treatment therapies are provided, including aromatherapy. The spa is open daily.

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Property amenities

Internet

  • Available in some public areas: Free WiFi

Parking and transportation

  • Limo/town car service
  • Self parking on site (CAD 18 per day; includes in/out privileges)
  • Wheelchair-accessible parking and van parking available
  • Onsite parking includes off-street options

Food and drink

  • Free continental breakfast
  • A bar/lounge
  • A restaurant
  • Coffee and tea in common areas
  • Couples/private dining

Things to do

  • Bicycle rentals
  • Full-service spa
  • Health club
  • Private wine tours
  • Sauna
  • Steam room
  • Wine tours

Family friendly

  • In-room refrigerator

Conveniences

  • 24-hour front desk
  • Guidebooks
  • Luggage storage
  • Safe at front desk
  • Vending machine
  • Water dispenser

Guest services

  • Change of towels on request
  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (on request)
  • Porter/bellhop
  • Proposal/romance packages
  • Tour and ticket assistance

Business services

  • Business center
  • Meeting room

Outdoors

  • Terrace

Full-service spa

  • Aromatherapy
  • Body scrubs
  • Body wraps
  • Facials
  • Hot stone massages
  • Prenatal massages
  • Spa open daily
  • Swedish massages

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator
  • Handrails in stairways
  • Hardwood flooring in room
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business center
  • Wheelchair-accessible gym
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible spa
  • Wheelchair-accessible van parking

More

  • 2 floors
  • Banquet hall
  • Fireplace in lobby
  • Smoking not allowed

Room amenities

Bedroom

  • Blackout drapes
  • Premium bedding

Bathroom

  • Bathrobes
  • Designer toiletries
  • Hair dryer
  • Private bathroom
  • Shampoo
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • LCD TV

Food and drink

  • Champagne service
  • Coffee/tea maker
  • Limited room service
  • Refrigerator
  • Restaurant dining guides

More

  • Air conditioning
  • Desk
  • Free daily newspapers
  • Heating
  • Individual decor
  • Individual furnishings
  • Iron/ironing board
  • Laptop workspace
  • LED lighting
  • Phone
  • Recycling
  • Safe

Policies

Check-in

Check-in time starts at 4 PM
Contactless check-in available
Minimum check-in age: 21

Check-out

Check-out before noon
Contactless check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • Service animals exempt from fees

Property payment types

Important information

Fees

You'll be asked to pay these charges at the property:

  • Deposit: CAD 200.00 per stay

These are all of the charges provided to us by the property.

Optional extras

These fees and deposits will be charged at check-in, check-out, or the time of service.

  • Self parking fee: CAD 18.00 per day (in/out privileges)

This list may not be comprehensive. Fees and deposits might not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and cash
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, a first aid kit, and window guards
  • Check-in: 4 PM
  • Check-out: noon
  • Minimum check-in age: 21
The front desk is open 24 hours a day. Driving? This property offers parking (fees apply).

We should mention

Details about charges, deposits, or other important information:

  • This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
  • Charges for extra guests may apply and vary depending on the property's policy.
  • A cash deposit, credit card, or debit card for incidental charges, as well as a government-issued photo ID, may be required at check-in.
  • Special requests are subject to availability at the time of check-in and can't be guaranteed. Certain requests may come with additional charges.
  • This property accepts credit cards and cash.
  • Onsite safety features include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, a first aid kit, and window guards.

Additional information about polices, regulations, and more:

  • Reservations need to be made in advance for massage services and spa treatments. Contact the hotel at the phone number listed on your booking confirmation.

Property is also known as

Sterling Inn Niagara Falls
Sterling Inn Spa
Sterling Niagara Falls
Sterling Spa Niagara Falls
Sterling Inn Spa an Ontario's Finest Inn
Sterling & An Ontario's Finest
Sterling Inn & Spa - an Ontario's Finest Inn Hotel
Sterling Inn & Spa - an Ontario's Finest Inn Niagara Falls
Sterling Inn & Spa - an Ontario's Finest Inn Hotel Niagara Falls

Frequently asked questions

Are free cancellation options available at Sterling Inn & Spa - an Ontario's Finest Inn?

Sterling Inn & Spa - an Ontario's Finest Inn provides free cancellation on select room rates. To learn more, review the cancellation policy on our site.

What's there to do around Sterling Inn & Spa - an Ontario's Finest Inn?

This hotel is situated in Clifton Hill within a 10-minute walk of Clifton Hill and Casino Niagara. You'll also find Fallsview Casino and Skylon Tower less than a mile away.

Is there parking available at Sterling Inn & Spa - an Ontario's Finest Inn?

Yes, parking is offered for CAD 18.00 per day with in/out privileges. Accessible parking is also available for guests.

Is a spa located at Sterling Inn & Spa - an Ontario's Finest Inn?

There is a full-service spa available for guests to enjoy and services include Swedish massages, hot stone massages, aromatherapy, and body wraps.

Does Sterling Inn & Spa - an Ontario's Finest Inn have a casino?

No, Sterling Inn & Spa - an Ontario's Finest Inn doesn't have a casino.

Is there an indoor pool at Sterling Inn & Spa - an Ontario's Finest Inn?

No, there is no indoor pool at this hotel.

What amenities will couples enjoy at Sterling Inn & Spa - an Ontario's Finest Inn?

This boutique hotel offers many amenities for couples, including Champagne service as well as a bar and a restaurant.

Are there hot tubs at Sterling Inn & Spa - an Ontario's Finest Inn?

No, but guests can enjoy a steam room at this hotel.

Does Sterling Inn & Spa - an Ontario's Finest Inn have a restaurant with a breakfast menu?

Yes, Sterling Inn & Spa - an Ontario's Finest Inn serves free continental breakfast from its restaurant.

Does Sterling Inn & Spa - an Ontario's Finest Inn allow pets to stay for free?

No, pets aren't allowed at Sterling Inn & Spa - an Ontario's Finest Inn though service animals are welcome.

Does Sterling Inn & Spa - an Ontario's Finest Inn have connecting rooms?

No, this hotel doesn't feature connecting guestrooms.

Where is the closest airport to Sterling Inn & Spa - an Ontario's Finest Inn?

The closest major airport to Sterling Inn & Spa - an Ontario's Finest Inn is Niagara Falls, NY (IAG-Niagara Falls Intl.), which is 10.9 mi away (27 minutes by car). Another top airport is Buffalo Niagara Intl. Airport (BUF), which is located 27.6 mi away (38-minute drive).

Are there rooms with balconies that I can book at Sterling Inn & Spa - an Ontario's Finest Inn?

No, there aren't any guestrooms with balconies at Sterling Inn & Spa - an Ontario's Finest Inn.

Sterling Inn & Spa - an Ontario's Finest Inn Reviews

Reviews

9.6

Exceptional

Rating 10 - Excellent. 1846 out of 2244 reviews
Rating 8 - Good. 295 out of 2244 reviews
Rating 6 - Okay. 67 out of 2244 reviews
Rating 4 - Poor. 17 out of 2244 reviews
Rating 2 - Terrible. 19 out of 2244 reviews

9.8/10

Cleanliness

9.8/10

Staff & service

9.4/10

Amenities

9.6/10

Property conditions & facilities

Reviews

10/10 Excellent

Diane

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Wonderful room. Great amenities and staff.
Stayed 1 night in Nov 2025

10/10 Excellent

Wai Leung Joe

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Nov 2025

10/10 Excellent

Janice

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The room was so nice, clean, and spacious. We loved the breakfast as well!
Stayed 1 night in Nov 2025

10/10 Excellent

diane

Liked: Cleanliness, staff & service, property conditions & facilities
The room was excellent! But the complimentary breakfast was disappointing in which ot consisted of 2 hard boiled eggs, 2 croissants, 2 yogurts and side dish of granola. Scrambled eggs and toast would have been a better choice with the yogurts and granola. Also could do away with the apples. The coffee was weak.
Stayed 1 night in Nov 2025

10/10 Excellent

Sultan

Liked: Cleanliness
Stayed 1 night in Nov 2025

10/10 Excellent

Paula

Liked: Cleanliness, staff & service, amenities
Room was fantastic. Staff were very accomodating.
Stayed 2 nights in Nov 2025

10/10 Excellent

Heather

Traveled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Every staff member was very friendly and helpful. Breakfast in bed was lovely. Spacious and attractive room.
Breakfast
Stayed 2 nights in Nov 2025

8/10 Good

Jennifer

Traveled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Clean room, staff were nice and breakfast was great. Only negative was the bed felt like we were sleeping on concrete.
Stayed 1 night in Nov 2025

10/10 Excellent

N A

Liked: Cleanliness, staff & service, amenities
The entire visit was great. We felt like VIPs. Everyone was so courteous. The breakfast in bed was superb and we felt spoiled. We will definitely come back!!!
Stayed 1 night in Oct 2025

10/10 Excellent

Haseeb

Liked: Cleanliness, amenities
Very nice
Stayed 2 nights in Nov 2025

10/10 Excellent

Gina

Business traveler
Liked: Cleanliness, staff & service, amenities
Check-in was quick and my room was ready for me when I arrived 1 hour early. The staff were very friendly my room was spacious and clean.
Stayed 2 nights in Nov 2025

10/10 Excellent

Rosa

Liked: Cleanliness, amenities, property conditions & facilities
Booked last minute . Great location, beautiful inn, staff were very friendly . Will return !
Stayed 1 night in Nov 2025

8/10 Good

Sukcharn

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
All was good enjoyed our stay
Stayed 1 night in Nov 2025

10/10 Excellent

Jennifer

Liked: Cleanliness, staff & service, amenities
Beautiful rooms, close to everything and an amazing complimentary breakfast in bed! The staff was incredible. Highly recommend!
Stayed 1 night in Nov 2025

10/10 Excellent

Dean

Traveled with family
Liked: Cleanliness, amenities, property conditions & facilities
Staff and room amazing Better lighting for reading.
Stayed 1 night in Nov 2025

8/10 Good

Amanda

Traveled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
The rooms are very large with lots of natural light. The room darkening blinds were perfect and the kitchette is nice with a sink, mini fridge with a freezer. A microwave would have been a nice extra to have. The un room coffee maker is nit ideal but the libby offers fresh ice lemon water and a great coffee/tea/espresso station with flavour pumps. The spa was nice - we booked the arm/leg/foot massage - I would recommend that after a day of walking! The breakfast was sooo mice - delivered on a tray on time, fresh and much nicer than lobby style breakfasts. They even met dietary needs! Our only two issues - 1. There are not a lot of channel options on the TV and the remote was a bit complex. 2. We tried to order room service during room service hours - we had to leave a message and they never called us back! So we had to door dash a pizza. That was disappointing when we were hoping to try the restaurant food. Overall we would stay here again , the staff are really friendly and helpful, the wifi works well and the beds were comfortable! zi also liked a hotel without a pool - you didn't have to smell chlorine in the hallways!
Stayed 2 nights in Nov 2025

10/10 Excellent

Elaine

Traveled with group
Liked: Cleanliness, amenities, property conditions & facilities
My suite was huge and spotless. I loved the king sized bed, the fire-place, the tv, the very large sectional couch surrounding a small round table. There was a 2 person Jacuzzi, and a steam shower . The toilet was separate from the other bathroom area and there was a kitchen area with a small fridge. A safe was provided too. The staff were very friendly and helpful. The room served tray breakfasts were delicious. We went to the AG restaurant and the meal was superb.
Stayed 1 night in Nov 2025

10/10 Excellent

Philip

Stayed 1 night in Nov 2025

10/10 Excellent

Richard

Traveled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Room was nice and big. Fireplace was a nice touch. Hotel was quiet.
Stayed 1 night in Nov 2025

10/10 Excellent

Kuo

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Extra friendly staff and spacious room
Stayed 1 night in Nov 2025

10/10 Excellent

Chris, Whitecourt

Liked: Cleanliness, staff & service, property conditions & facilities
Aside from a communication failure on check in time that was resolved, this is without a doubt a 4+ star hotel. Excellent value for level of hotel. Walkable to nearly everything including the falls.
Stayed 2 nights in Nov 2025

10/10 Excellent

Omar

Traveled with partner
Liked: Cleanliness, amenities, property conditions & facilities
The best! Best hotel experience...breakfast in bed...very intimate. Best hotel room...ever! Best hotel staff.... literally called me and made sure all is good. No falls view but right in the heart of the area...
Stayed 1 night in Nov 2025

10/10 Excellent

Cam

Stayed 1 night in Nov 2025

8/10 Good

Pam

Liked: Cleanliness, property conditions & facilities
Very nice, clean hotel. Absolutely huge rooms that were more like a suite. A bit dated but very clean and comfortable. Staff were pleasant and check-in was easy. Location was great, very walkable to everything
Stayed 2 nights in Nov 2025

8/10 Good

Julia

Traveled with partner
Liked: Cleanliness, amenities
Staff were wonderful, check in and out was easy.
Stayed 1 night in Nov 2025

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