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Recent guest reviews

Easy location for walking to the falls, easy to find. Check in was a disaster on there end, took (5)hrs since it looks like gave our room to someone else even though we were staying 6 nights...weird. Had us walk around or hang out in there lobby. Once in the room it was clean plus they gave us the smallest bottle of champagne I've ever seen for the inconvenience of the wait...nice gesture. They also added 2 nights of free parking in there Inn parking lot. On a side note be ready for that, $18 dollars to park in a hotel parking lot per night where you can see your car from your room window along with any road noise, it's all there for your eyes and ears. The daily continental breakfast was more than enough to get your day started and was very nice. Really liked that they brought it to inside the room. They also offer free water Generally right off there property its very dirty, from the walking around town to down by the Falls. I'm talking litter, gum on the sidewalk kind of dirty, plus throw in a few homeless and you can get the idea. Areas to see are plentiful... All the old forts/historical. Both sides of the Falls Canada/America. All the litte towns for beer or wine...if that's your thing. If you like to hike you won't be disappointed. Gardens are extremely beautiful and everywhere. Even found the Centennial. Lilac Gardens on a afternoon drive, So overall the Sterling Inn has a few things to improve but for us the surrounding area made up for any short falls.

Great place to stay and they bring you your breakfast in bed every morning. The location is good and the rooms are very nice and clean. This is a hidden gem.

Rooms were great and staff really friendly. Enjoeyed the massage at the spa

The property is conveniently located within walking distance to the Falls and other attractions. The rooms are over sized and clean. The staff was very friendly. The breakfast in bed is a nice touch.

Loved the large modern room, breakfast was amazing, area was convenient for tourists but a little bit run down. In general I loved the hotel but thought it was out of place in its neighborhood. Also they had some hidden charges I didn’t love at checkout.

Excellent customer service. The breakfast is great.

Breakfast in bed was wonderful. Not having to leave your room I think added a special touch. The steam shower and tub in the rooms were also very nice. I like reading about the Inn's history. The only thing I wish the staff had more details about Covid 19 details coming into and out of Canada.

5195 Magdalen St Niagara Falls ON

Hotel highlights

  • Walking distance to Clifton Hill and Fallsview Indoor Waterpark
  • Free continental breakfast
  • Free WiFi in public areas
  • Onsite dining

Clifton Hill is within a 5-minute walk of Sterling Inn & Spa - an Ontario's Finest Inn while other popular sites like Casino Niagara are within a 15-minute stroll. This 41-room, 4-star hotel welcomes guests with free breakfast, a full-service spa, and a gym.


Dining

Start your day off right with a free continental breakfast. In addition to a meal at the onsite restaurant, you can also enjoy a drink at the bar/lounge. Satisfy your hunger from the comfort of your room with room service.


Rooms

For entertainment, guests can enjoy LCD TVs. Beds sport premium bedding and bathrooms offer hair dryers and designer toiletries. Other amenities include fireplaces, refrigerators, and free newspapers. Housekeeping is available on request.


Property features

Guests staying at Sterling Inn & Spa - an Ontario's Finest Inn enjoy access to a full-service spa, a gym, and a sauna. If you drive, self parking is CAD 18.00 per day, and there's also limo/town car service. The 24-hour front desk has staff standing by to help with concierge services, luggage storage, and dry cleaning/laundry. Other amenities at this spa hotel include free WiFi in public areas, a business center, and coffee/tea in a common area.

Room options

Deluxe Room, 1 King Bed, Jetted Tub

1 King Bed | Sleeps 2

Standard Room, 1 King Bed, Steam Shower

1 King Bed | Sleeps 2

Deluxe Room, 1 King Bed, Steam Shower

1 King Bed | Sleeps 2

Standard Room, 1 King Bed, Jetted Tub

1 King Bed | Sleeps 2

Guest reviews for Sterling Inn & Spa - an Ontario's Finest Inn

Everyone (5) Couples (3) Family (2)
4
Everyone

Easy location for walking to the falls, easy to find. Check in was a disaster on there end, took (5)hrs since it looks like gave our room to someone else even though we were staying 6 nights...weird. Had us walk around or hang out in there lobby. Once in the room it was clean plus they gave us the smallest bottle of champagne I've ever seen for the inconvenience of the wait...nice gesture. They also added 2 nights of free parking in there Inn parking lot. On a side note be ready for that, $18 dollars to park in a hotel parking lot per night where you can see your car from your room window along with any road noise, it's all there for your eyes and ears. The daily continental breakfast was more than enough to get your day started and was very nice. Really liked that they brought it to inside the room. They also offer free water Generally right off there property its very dirty, from the walking around town to down by the Falls. I'm talking litter, gum on the sidewalk kind of dirty, plus throw in a few homeless and you can get the idea. Areas to see are plentiful... All the old forts/historical. Both sides of the Falls Canada/America. All the litte towns for beer or wine...if that's your thing. If you like to hike you won't be disappointed. Gardens are extremely beautiful and everywhere. Even found the Centennial. Lilac Gardens on a afternoon drive, So overall the Sterling Inn has a few things to improve but for us the surrounding area made up for any short falls.

By on May 31, 2023

4
Partner Couples

Great place to stay and they bring you your breakfast in bed every morning. The location is good and the rooms are very nice and clean. This is a hidden gem.

By on May 16, 2023

Review comment responded on May 17, 2023

Thank you Mark for taking time to do a review for us at Sterling Inn and Spa. Hope to see you soon!

5
Partner Couples

Rooms were great and staff really friendly. Enjoeyed the massage at the spa

By on Dec 19, 2022

Review comment responded on Dec 19, 2022

We are so happy you enjoyed your visit and spa treatment! Looking forward to seeing you again soon!

5
Family

The property is conveniently located within walking distance to the Falls and other attractions. The rooms are over sized and clean. The staff was very friendly. The breakfast in bed is a nice touch.

By on Jul 8, 2022

Review comment responded on Jul 8, 2022

Thank you very much Michael. We are happy to know that you enjoyed your time with us. Please come again **)

4
Everyone

Loved the large modern room, breakfast was amazing, area was convenient for tourists but a little bit run down. In general I loved the hotel but thought it was out of place in its neighborhood. Also they had some hidden charges I didn’t love at checkout.

By on Jul 5, 2022

Review comment responded on Jul 5, 2022

Thank you for providing us feedback surrounding your recent visit. We hope to see you again soon!

4
Everyone

By on Jun 30, 2022

1
Everyone

By on Jun 8, 2022

5
Family

Excellent customer service. The breakfast is great.

By on Jun 3, 2022

Review comment responded on Jun 9, 2022

Thank you very much for your comments. Please come again....**)

4
Partner Couples

Breakfast in bed was wonderful. Not having to leave your room I think added a special touch. The steam shower and tub in the rooms were also very nice. I like reading about the Inn's history. The only thing I wish the staff had more details about Covid 19 details coming into and out of Canada.

By on Nov 10, 2021

Review comment responded on Nov 10, 2021

Good Day ! Thank you very much for your comments. We will try to be more updated in the border requirements.

5
Everyone

By on Aug 7, 2020

Review comment responded on Sep 21, 2020

Thank you for your review.

Sterling Inn & Spa - an Ontario's Finest Inn

5195 Magdalen St, Niagara Falls, ON L2G 3S6
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