Skip to main content
Beginning of main content

Comfort Inn Fallsview

2.5 out of 5.0

Recent guest reviews

Enjoyed the stay. The breakfast for the entire hotel was is the room next to ours. The room for the meal is too small and people were lined up outside our door and were noisy as early as 6:00. This should be fixed.

The hotel has a very good location. The check in was quick and the staff were friendly. Parking was not included was it was not expensive. They offered a good option to park in the same hotel for CAD 15 per day. The wifi was included and the signal was good.

WiFi was fast, both pools were open, staff was friendly, good location. Parking costs $15 +$1.95 tax + .65 tourism levy per day Canadian $ for a total of $17.60 or $13.36 US. We stayed 8/2 thru 8/6/16

1 elevator is not enough. Breakfast area is Kaos due to small size. Expect to pay for parking. Very convenient to horseshoe fall. Overall I would use this hotel again.

Starting off we were one hour late of check in time before our room was even ready for occupancy. Then we were placed in the basement near the breakfast area which was very very hot and noisy. the room was out dated with worn carpet and to top it all off the breakfast was horrendous. The eggs were gritty like they were powdered eggs but not stirred well at all. You cant ruin the waffles or the bagels but if they could be this hotel would have done so. We were very very disappointed in this Comfort Inn to say the least and we are frequent Comfort Inn customers.

Good hotel location. Easy access to the falls. Only bad thing is parking.

Stayed here many times. Great location. Very clean, comfortable. Friendly staff. Great pool and whirlpool. Breakfast room is small and hours finish a bit early but great selection if you can make it!

The front desk was nice and accommodating when I asked to use the computer to print off event tickets and to use the microwave in the breakfast area because the room doesn't have one nor a mini fridge. We were about 15-20 walk from the falls but the weather wasn't user friendly. My grandma had a great time. The free breakfast is good. They serve scrambled eggs and sauage, oatmeal toast, assorted cereal, and waffles. The only reason ill give it four stars is because they charge $14 a night to park there.

New to the area visiting. Could have used more tourist information made available. Breakfast was satisfactory, however, utencils could have been a better quality. Staff was pleasant and helpful. Rooms were satisfactory and comfortable.

Room has bad smell and it was non smoking room According to compare with another motel Air condition was noisy and not getting sleep It was not good night Thanks any way

Great experience, clean room, friendly personnel, good breakfast

Located in the action on Fallsview street, very close to the casino and Incline Railway. Easy access to food, entertainment. Rooms are comfortable and tidy.

The only good thing about this hotel is the location. They just have one elevator and is really busy, the breakfast area was the worse, I prefer to eat outside the hotel. The rooms are not clean and in general they have poor service

I'm so happy. Staff is friendly, breakfast is good.

I would not recommend or return to this hotel. I paid more for a river view room and instead had a view of high rise hotels. Very deceptive. The place nickel dimes guests by added fees for parking and a room refrigerator. We had to fill a trash can with ice to chill our wine. The wifi was poor. The dining area for breakfast is way too small to seat people and the hours were limited to 6am to 9am. The quality of the food is poor. No pay for view premium TV channels. No reading lamps on each side of bed.

The hotel location is good. It is next to the embassy hotel. And it is so close with horsehold falls. You can find a lot of family restaurants near hotel. All of staffs are very kind and nice. The breakfast has two kinds of waffel ! I like it. The room condition is good. Actually it is a little old but everything is neat and clean include clean towels. However, they don't have a refrigerator. I think the price is reasonable . It was a good choice save money and sweet trip.

Not comfortable (pillows and mattress), bathroom didn't have a fan, breakfast was adequate for a hot meal, smelled smoke on a non-smoking floor.

Was O.K. Breakfast mediocre, no computer or printer services

* They advertise free internet. The signal was so weak it dropped every few minutes, and even when I was connected, response was awful. If you advertise free internet, then deliver a reasonable product. * There were old fast food scraps on the floor never cleaned from previous guests. * Parking was additional $13.56, not included in the package price and not clearly stated when I booked the room. If there are additional charges then they should be clearly stated before booking. *Someone was in the main lobby trying to sell tour packages to guests waiting to check in. I found it offensive and pushy. *Overall, the room was outdated, dirty, no internet, and the additional parking fee was absurd. This was no bargin, and I would never recommend it to anyone.

hotel was excellent. I was very impressed with the location, room and amenities. However I was disappointed with the way I was treated at breakfast. The breakfast staff was rude and nasty. The front desk staff was average and the housekeepers was wonderful. I would definitely go back there but would not eat breakfast there.

Room options

Suite, 1 Queen Bed, Jetted Tub

Queen 1 | Sleeps 2

Double Room, 2 Double Beds, Non Smoking, River View

Full 2 | Sleeps 4

Double Room, 2 Double Beds, Non Smoking

Full 2 | Sleeps 4

Standard Room, 1 Queen Bed, Non Smoking

Queen 1 | Sleeps 4

Guest reviews for Comfort Inn Fallsview

Everyone (5) Couples (22) Business (1) Family (11) Friends (7) Other (2)
3

good price. breakfast is a mess.

Everyone

Enjoyed the stay. The breakfast for the entire hotel was is the room next to ours. The room for the meal is too small and people were lined up outside our door and were noisy as early as 6:00. This should be fixed.

By , from Knoxville, TN on May 31, 2017

4

good location with reasonable price

Families
Falls view

The hotel has a very good location. The check in was quick and the staff were friendly. Parking was not included was it was not expensive. They offered a good option to park in the same hotel for CAD 15 per day. The wifi was included and the signal was good.

By , from Bethesda, Maryland on Oct 4, 2016

4

nice hotel, close to falls and restaurants

Everyone

WiFi was fast, both pools were open, staff was friendly, good location. Parking costs $15 +$1.95 tax + .65 tourism levy per day Canadian $ for a total of $17.60 or $13.36 US. We stayed 8/2 thru 8/6/16

By , from PA USA on Aug 7, 2016

4

nice

Everyone

1 elevator is not enough. Breakfast area is Kaos due to small size. Expect to pay for parking. Very convenient to horseshoe fall. Overall I would use this hotel again.

By , from Indianapolis Indiana on Aug 2, 2016

2

over priced for what you get

Everyone

Starting off we were one hour late of check in time before our room was even ready for occupancy. Then we were placed in the basement near the breakfast area which was very very hot and noisy. the room was out dated with worn carpet and to top it all off the breakfast was horrendous. The eggs were gritty like they were powdered eggs but not stirred well at all. You cant ruin the waffles or the bagels but if they could be this hotel would have done so. We were very very disappointed in this Comfort Inn to say the least and we are frequent Comfort Inn customers.

By , from Iowa on Jul 28, 2016

4
Everyone

Good hotel location. Easy access to the falls. Only bad thing is parking.

By , from McAllen, TX on Jul 17, 2016

4

excellent value

Couples

Stayed here many times. Great location. Very clean, comfortable. Friendly staff. Great pool and whirlpool. Breakfast room is small and hours finish a bit early but great selection if you can make it!

By on Dec 14, 2015

4

granny's birthday trip

Families

The front desk was nice and accommodating when I asked to use the computer to print off event tickets and to use the microwave in the breakfast area because the room doesn't have one nor a mini fridge. We were about 15-20 walk from the falls but the weather wasn't user friendly. My grandma had a great time. The free breakfast is good. They serve scrambled eggs and sauage, oatmeal toast, assorted cereal, and waffles. The only reason ill give it four stars is because they charge $14 a night to park there.

By on Nov 16, 2015

4

niagara falls visit

Couples

New to the area visiting. Could have used more tourist information made available. Breakfast was satisfactory, however, utencils could have been a better quality. Staff was pleasant and helpful. Rooms were satisfactory and comfortable.

By on Sep 30, 2015

2

family trip

Couples

Room has bad smell and it was non smoking room According to compare with another motel Air condition was noisy and not getting sleep It was not good night Thanks any way

By on Sep 24, 2015