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Niagara Inn

2.0 out of 5.0

Recent guest reviews

I booked this motel 3 weeks in advance of my stay. I get to the motel and they don't have my rooms ready... the receptionist allowed us to look at a room and it was horrible. do not go to this motel,,

I don't want to be rude, I really don't, but this is the worst place I've been in when it comes to cleanliness. When I first saw the outside of the building, my immediate thought was "no" but it wasn't my choice to stay here, so I followed everyone in... Very old building with very old equipment/utilities. All the outlets look burnt out (but do work), the air conditioners are ancient, the floor radiator is a fire hazard... the tv and remote don't work. The floor's are covered in dirt and dust and it's extremely obvious they haven't been vacuumed in God knows how long... The blankets on all 3 beds had holes in them, there were hairs all over the sheets. The bathroom smelled of urine, and there were pubic hairs on the back of the toilet and the floor. The room was also incredibly hot and the windows couldn't be opened because they were firmly taped shut. And there's no fans. So I got no sleep because I was too hot. There was also a dirty, old pin in my bedside table drawer. Aside from all of this, the lady at the desk was quite nice and left a note for us when she stepped out. To my understanding, we were the only tenants in the entire building. Also, the room is... "quaint" and comfortable. Just very unclean. The only thing I find very strange and not really a good thing, is that the lady at the desk, the ONLY staff in the building, left. Said it was her day off and that we, the customers, were responsible for locking the door and turning off the Open sign. That's just... a little odd... Came for one night and were told we had to get out by 11am the next day and no later. Kicking us out that quickly for what we paid? Not very hospitable.

Lets start with the Showers. These showers are amazing. NO I am not kidding. When you step into the hot shower with great water pressure, just close your eyes and imagine your in a spa. No seriously close your eyes because the rest of the experience will frighten you. Beds are hard as rock. The door jam that has the chain lock on it was broke and nailed back on with roofing nails. Room still had garbage on the rug. M&M's. Dresser was falling apart. Mini fridge did work, kept the beer cold. Which was good so we drank away the thought of the room. The other room we had booked for friends was just as bad, Floor leaked into room downstairs if you did not keep the shower curtain in the shower. There was hair all over the baseboards in the bathroom and again the trim around the door was attached by roofing nails. Both rooms seemed to have had the doors kicked in at one time or another. On the backside of the motel were more rooms that seemed to have occupants living there long term. I was worried about things going missing from my vehicle so brought everything into room. I am all for a good deal but this was not worth the price of admission. Will defiantly spend the extra to stay on the strip.

I wouldn't recommend this place to anyone. It is more of a transient motel than a place for out of town guest. Our room was dirty, the carpet had black stains on it. My wife didn't even want to shower in the bathroom.

I usually check reviews and pictures when I book a hotel. I didn't check this one and booked in a hurry. We booked throught hotels.com the previous night so it was already too late to cancel and get our money back. In the morning, when I checked the reviews, I was freaking out. But we thought we would just go check and see how bad it was. When we got there the reception was stinking really bad, but I thought I would give them a chance and see the room. We got our keys and went up this long flight of stairs and into a hallway where our room was. As soon as we opened the door I saif Hell no I'm not even sitting on that bed. I didn't take pictures as I was in a hurry to find another place and get out of there. The whole room was stinking like really bad. I have a very low sense of smell so If I found the smell realy strong and bad it definitely was. The room was dark, dingy, smelly. The microwave is not in the room it was out in the hallway and dirty too. The drapes were nearly falling off. The remote they gave us didn't work. To add to that the lights went out in the 50 minutes we spent there and there were no back up generators. My husband had to pee and he refused to pee in the washroom it was horrible. I'm not the kind of person that leaves bad reviews but this was definitely a big mistake. As soon as we found another hotel we went to return the keys. The old couple that owns the place are so damn nice but the hotel didn't match their personality at all.

The accommodation itself is tired and old. However it was clean and the elderly gentleman on the front desk was helpful, allowing us to use the inns telephone to call our bus company. The breakfast was ok and overall I feel that we got good value for what we paid. We had no issues with the cleanliness. Our bedding and room were clean and we both enjoyed a very hot bath during our one night stay. Unfortunately it's located about 4km from the falls (55 minute walk for those so inclined or ~$17 cad in a taxi) and about 2km (~45 minutes with suitcases or ~$12 cad in a taxi) from the Niagara bus terminal on Erie avenue. Local transit buses run into the Niagara Falls area from this terminal but you would need to walk to the terminal or catch a taxi. Probably suited more to those with their own transport or those (like ourselves) that don't mind a good walk.

after making the reservation I read the reviews and got really scared. so the 1st thing my friend and I did was went to the motel and asked the old guy at front desk to show us the room. we checked for bed bugs, black dots on the sheet but did not find anything. we paid $76 for friday night (8th august) and wanted to stay an extra night. price for saturday night was $86 but the guy was too nice to give us the room for $76. overall the motel is old, its not crystal clean. but if you want sth like that then go to sheraton or marriot. For $76 in summer time i can overlook some dirt on the washroom blinds. for the breakfast we had bagels with cream cheese, choice of apple or orange juice, coffee, cupcakes, banana, cereals. there is even a lady in breakfast room who toasts the bagel and bring it to the table for you.

Do not take your family here. I paid $81/- thru Priceline & was asked to pay $25/- extra upon arrival. The Room smelt very bad (like someone urinated all over the room). The carpet and the bed were wet & full of bugs. The old man at the counter was rude! My kids ended up sleeping in the car! If this were is US, it would have been closed down due to Unhygienic conditions.

First of all, the front desk was a mess and it took the staff an hour to get us to our room. Oh and the continental breakfast was just two boxes of cereal! When we were going to ower room we saw someone smoking and we asked for a NON-smoking room, when we got the door open we smelt smoke and dust. The bed had black dots on it (we're guessing bed bugs) we looked in the bathroom and saw black gunk in the toilet, hair in the bathtub, and dirt every where. There was also stained carpets, old furnature, and a broken coffee maker. We walked out without a word and left the city and stayed in Burlington. NEVER STAYING THERE EVER!!!! Also we didn't get ower money back! Please don't be fooled by the website, it's not like the pictures!

REASON FOR MY STAY: friend’s weekend Other Comments: Okay this hotel should be shut down, like 4 years ago. The check in was disorganized with our reservation getting lost. after we got our rooms, our room had 2 different carpets in the room, and smelled of burnt wood and bleach. The light in the bathroom stopped working midway through my boyfriends shower. all the furniture looked like it came from a thrift shop.. years ago. The TV did not work. This was a quick stop for the night, however I know next time to pay, even a lot more, and get better quality rooms.

5703 Thorold Stone Road Niagara Falls ON

Hotel highlights

  • Free continental breakfast
  • Free WiFi in rooms and public areas
  • Free parking
  • Laundry facilities

Niagara Inn places you within 3 miles (5 km) of popular attractions like Horseshoe Falls and Skylon Tower. This 40-room motel welcomes guests with free breakfast and conveniences like free in-room WiFi and free self parking. It's also close to American Falls and Bridal Veil Falls.


Dining

Start your day off right with a free continental breakfast, served each morning from 7 AM to 10 AM.


Rooms

Niagara Inn's 40 rooms are air-conditioned and provide refrigerators, free local calls, and desks. Guests can expect free WiFi and cable TV. Rooms also include free toiletries.


Property features

Guests staying at Niagara Inn enjoy free WiFi in public areas, laundry facilities, and barbecue grills. Free parking is included with your stay. Staff members can help with accommodation requests, and provide front-desk service during limited hours.

Room options

Economy Double Room Single Use, 1 Queen Bed

Queen 1 | Sleeps 2

Economy Double Room Single Use, 2 Double Beds

Full 2 | Sleeps 4

Economy Room, 1 Bedroom

Full 3 | Sleeps 6

Reviews from Trip Advisor

Trip Advisor aggregated rating

23.0% of guests recommend this hotel

Total of 26 reviews