Holiday Inn Niagara Falls - By The Falls by IHG

3.0 star property
Hotel with free parking, steps from Fallsview Casino

Choose dates to view prices

Photo gallery for Holiday Inn Niagara Falls - By The Falls by IHG

Breakfast, lunch, dinner served; alfresco dining
Property preview
Blackout drapes, iron/ironing board, free cribs/infant beds
Breakfast, lunch, dinner served; alfresco dining
Indoor pool, outdoor pool

Reviews

8.4 out of 10
Very good

Popular amenities

  • Gym

Explore the area

View in a map
5339 Murray St, Niagara Falls, ON, L2G2J3
  • Place, Fallsview Casino
    ‪3 min walk‬
  • Place, Clifton Hill
    ‪13 min walk‬
  • Place, Horseshoe Falls
    ‪1 min drive‬
  • Airport, Buffalo, NY (BUF-Buffalo Niagara Intl.)
    ‪41 min drive‬

Room options

Standard Room, 2 Queen Beds

8.6 out of 10
Excellent
(279 reviews)
  • Sleeps 4
  • 2 Queen Beds

Standard Room, 1 King Bed, Balcony

8.6 out of 10
Excellent
(166 reviews)
  • Sleeps 2
  • 1 King Bed

Standard Room, 1 King Bed, Accessible, Jetted Tub

9.4 out of 10
Exceptional
(13 reviews)
  • Sleeps 2
  • 1 King Bed

Standard Room

7.8 out of 10
Good
(23 reviews)
  • Sleeps 2
  • 1 Twin Bed

Standard Room, 1 King Bed (Walk-In Shower)

8.6 out of 10
Excellent
(12 reviews)
  • Sleeps 2
  • 1 King Bed

Standard Room, 1 King Bed, Accessible (Mobility Accessible)

9.4 out of 10
Exceptional
(10 reviews)
  • Sleeps 2
  • 1 King Bed

Standard Room, 1 Queen Bed

8.8 out of 10
Excellent
(23 reviews)
  • Sleeps 4
  • 1 Queen Bed

Standard Room, 1 Queen Bed, Accessible (Mobility Accessible)

8.8 out of 10
Excellent
(8 reviews)
  • Sleeps 2
  • 1 Queen Bed

You may also like

About the neighborhood

Niagara Falls

Located in Fallsview, Holiday Inn Niagara Falls - By The Falls by IHG is adjacent to Fallsview Casino and within a 10-minute walk of other popular attractions like Skylon Tower. This 3-star hotel has 122 guestrooms and offers an outdoor pool, an indoor pool, and a 24-hour gym.

What's nearby

  • Fallsview Casino - 3 min walk - 0.2 miles
  • Skylon Tower - 3 min walk - 0.2 miles
  • Clifton Hill - 13 min walk - 0.7 miles
  • Fallsview Indoor Waterpark - 18 min walk - 1.0 mile
  • Horseshoe Falls - 1 min drive - 0.7 miles

Getting around

  • Niagara Falls, ON (XLV-Niagara Falls Train Station) - 8 min drive
  • Buffalo Niagara Intl. Airport (BUF) - 49 min drive

Restaurants

  • ‪Skylon Tower - ‬6 min walk
  • ‪Overtime Sports Lounge - ‬1 min walk
  • ‪Tim Hortons - ‬4 min walk
  • ‪Niagara Brewing Company Taproom - ‬3 min walk
  • ‪Tim Hortons - ‬6 min walk

About this property

Holiday Inn Niagara Falls - By The Falls by IHG

Hotel with free parking, steps from Fallsview Casino
Holiday Inn Niagara Falls - By The Falls by IHG features an indoor pool, an outdoor pool, and a 24-hour gym. If you drive, take advantage of free parking. Multilingual staff at the 24-hour front desk can assist with securing valuables, dry cleaning/laundry, and tours or tickets. Additional amenities include a sauna, free WiFi in public areas, and a hot tub.
Guests can expect free WiFi and flat-screen TVs with pay movies. Beds sport pillow menus and bathrooms offer hair dryers. Coffee makers, free newspapers, and ironing boards are other standard amenities.
An indoor pool, an outdoor pool, and a hot tub are on site. Other recreational amenities include a sauna and a 24-hour fitness center.

Similar properties

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free self parking on site
  • Wheelchair-accessible parking available
  • Onsite parking includes off-street options

Food and drink

  • Daily full breakfast available 8:00 AM to 11:30 AM for a fee: CAD 15.95 per person
  • A bar/lounge
  • A restaurant

Restaurants on site

  • Cocos

Things to do

  • 24-hour gym
  • Hot tub
  • Indoor pool
  • Outdoor pool
  • Sauna
  • Steam room

Family friendly

  • In-room crib
  • Indoor pool
  • Laundry facilities
  • Mini-fridge
  • Outdoor pool
  • Rollaway/extra bed (surcharge)

Conveniences

  • 24-hour front desk
  • ATM
  • Free newspapers in lobby
  • Gift shop/newsstand
  • Laundry facilities
  • Luggage storage
  • Safe at front desk
  • Vending machine

Guest services

  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Tour and ticket assistance

Business services

  • 24-hour business center

Outdoors

  • Terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices
  • Braille/raised signage
  • Elevator
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel

More

  • 6 floors
  • Smoking not allowed

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Free crib
  • Pillow menu
  • Rollaway/extra bed (surcharge)

Bathroom

  • Hair dryer
  • Private bathroom
  • Towels provided

Entertainment

  • Flat-screen TV
  • Pay movies

Food and drink

  • Coffee/tea maker
  • Mini-fridge
  • Room service

More

  • Air conditioning
  • Connecting rooms available
  • Free daily newspapers
  • Iron/ironing board
  • LED lighting
  • Recycling

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: 2:00 AM
Late check-in subject to availability
Minimum check-in age: 21

Check-out

Check-out before noon

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Guests booked in breakfast included rate plans receive breakfast for up to 2 adults who are sharing a guestroom. Breakfast fees apply for additional guests.
Guests booked in dinner included rate plans receive dinner for up to 2 adults who are sharing a guestroom. Dinner fees apply for additional guests.

Access methods

Staffed front desk

Pets

  • Service animals exempt from fees

Children and extra beds

  • Rollaway/extra beds are available for CAD 10.0 per night
  • Free cribs/infant beds are available

Property payment types

Important information

Fees

You'll be asked to pay these charges at the property:

  • Resort fee: CAD 11.24 per accommodation, per night
  • A damage deposit of CAD 100 will be collected before check-in.

These are all of the charges provided to us by the property.

Optional extras

These fees and deposits will be charged at check-in, check-out, or the time of service.

  • Fee for full breakfast: approximately CAD 15.95 per person
  • Rollaway bed fee: CAD 10.0 per night

This list may not be comprehensive. Fees and deposits might not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
This property affirms that it follows the cleaning and disinfection practices of Clean Promise (IHG)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
  • Check-in: 3:00 PM—-2:00 AM
  • Check-out: noon
  • Minimum check-in age: 21
The front desk is open 24 hours a day. Driving? This property offers free parking.

We should mention

Details about charges, deposits, or other important information:

  • This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
  • This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children. If you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room.
  • Charges for extra guests may apply and vary depending on the property's policy.
  • A credit card for incidental charges and a government-issued photo ID may be required at check-in.
  • Special requests are subject to availability at the time of check-in and can't be guaranteed. Certain requests may come with additional charges.
  • This property accepts credit cards. Cash is not accepted. 
  • This property affirms that it follows the cleaning and disinfection practices of Clean Promise (IHG).

Additional information about polices, regulations, and more:

  • Connecting or adjoining rooms can be requested, but all rooms are subject to availability. Contact the property using the phone number on your booking confirmation.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Holiday Inn Hotel Niagara Falls Falls
Holiday Inn Niagara Falls Falls
Holiday Inn Niagara Falls - By The Falls Hotel Niagara Falls
Holiday Inn Niagara Falls Falls Hotel
Niagara Falls Holiday Inn
Holiday Inn Niagara Falls By The Falls

Frequently asked questions

Is free cancellation available at Holiday Inn Niagara Falls - By The Falls by IHG?

Holiday Inn Niagara Falls - By The Falls by IHG offers free cancellation on select room rates. For more details, take a look at the cancellation policy on Orbitz.

What's there to see around Holiday Inn Niagara Falls - By The Falls by IHG?

This hotel is situated in Fallsview, just steps from Fallsview Casino and Skylon Tower. You'll also find Clifton Hill and Journey Behind The Falls less than a mile away.

Is parking available on site at Holiday Inn Niagara Falls - By The Falls by IHG?

Yes, self parking is offered for free at the hotel. Accessible parking is also available for guests.

Does Holiday Inn Niagara Falls - By The Falls by IHG include a casino?

No, Holiday Inn Niagara Falls - By The Falls by IHG doesn't have a casino.

Is there an indoor pool at Holiday Inn Niagara Falls - By The Falls by IHG?

Yes, this hotel has an indoor pool as well as an outdoor pool and a hot tub.

What do couples enjoy most about Holiday Inn Niagara Falls - By The Falls by IHG?

There are plenty of amenities for couples at this hotel, including an outdoor pool, a bar, and a restaurant with al fresco dining.

Are there hot tubs at Holiday Inn Niagara Falls - By The Falls by IHG?

Yes, this hotel has a spa tub.

Does Holiday Inn Niagara Falls - By The Falls by IHG have a restaurant with a breakfast menu?

Yes, Holiday Inn Niagara Falls - By The Falls by IHG serves a full breakfast for a surcharge each morning at Cocos.

Does Holiday Inn Niagara Falls - By The Falls by IHG allow pets to stay for free?

No, pets aren't allowed at Holiday Inn Niagara Falls - By The Falls by IHG though service animals are welcome.

Are there connecting rooms at Holiday Inn Niagara Falls - By The Falls by IHG?

Yes, this hotel has connecting guestrooms you can book for your group event or vacation.

Where is the closest airport to Holiday Inn Niagara Falls - By The Falls by IHG?

The closest major airport to Holiday Inn Niagara Falls - By The Falls by IHG is Niagara Falls, NY (IAG-Niagara Falls Intl.), which is 10.8 mi away (25 minutes by car). Another top airport is Buffalo Niagara Intl. Airport (BUF), which is located 29.6 mi away (49-minute drive).

Are there rooms with balconies at Holiday Inn Niagara Falls - By The Falls by IHG?

Yes, some guestrooms at Holiday Inn Niagara Falls - By The Falls by IHG offer a balcony and may feature pool views.

Holiday Inn Niagara Falls - By The Falls by IHG Reviews

Reviews

8.4

Very Good

Rating 10 - Excellent. 1653 out of 3339 reviews
Rating 8 - Good. 1003 out of 3339 reviews
Rating 6 - Okay. 384 out of 3339 reviews
Rating 4 - Poor. 153 out of 3339 reviews
Rating 2 - Terrible. 146 out of 3339 reviews

8.6/10

Cleanliness

8.8/10

Staff & service

8.4/10

Amenities

8.2/10

Property conditions & facilities

8.2/10

Eco-friendliness

Reviews

10/10 Excellent

JONATHAN W

Traveled with group
Liked: Cleanliness, staff & service, property conditions & facilities
Employees are extremely friendly.
Stayed 2 nights in Oct 2025

8/10 Good

Victor

Traveled with partner, Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Stuff was professional and knowledgeable
Stayed 2 nights in Sep 2025

8/10 Good

ruth

Traveled with family
Liked: Cleanliness, staff & service
Clean. Great location. Only complaint was the wallpaper was starting to peel in room
Stayed 3 nights in Aug 2025

10/10 Excellent

Monica

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everything was great! Clean, quiet, great staff, nice pool, close to shopping, casino, and OLG stadium… and many restaurants… Coco’s on site and Margaritaville next door. Only minor complaints was pillows were not comfortable and could have used an extra blanket in the room. Also, there was no bathroom fan so had to shower with the bathroom door open. The price for one night stay was a bit much, so would have to rethink staying here again only for that reason. Otherwise, was a really great hotel.
Stayed 1 night in Aug 2025

8/10 Good

Joanne

Traveled with group
Liked: Cleanliness, staff & service, property conditions & facilities
The hotel was clean and beds were very comfortable. Housekeeping was very good. I had to pay an additional charge because they said Orbitz made a mistake which didn't sit well with me. There was no microwave in the room which is something I always use. Parking was difficult because the lot next to this one charged so people would sneak into the hotel's lot. Except for once there was 1 space available which was nerve wracking because I always wondered if there would be a space when I left. One time there wasn't so I had to wait 2 hours until a spot opened up. I am still waiting for the return of my 100 deposit. The floor I was on was very nosiy in the middle of the night.
Stayed 3 nights in Jul 2025

10/10 Excellent

Andres

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
what a great place. i will deff coming back
Stayed 1 night in Jul 2025

2/10 Terrible

Christopher

Traveled with family
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Very rude front desk employees. They did not honor Expedia's price that we agreed to. They charged me a higher rate (what's the point of using Expedia then?)The room was dirty and moldy in the bathroom. The rate of $300 USD per day is not worth it for Holiday Inn. The "free" parking lot was always full with no spots available. This is not a reason to choose this hotel. I would never stay at a Holiday Inn again especially in Niagara Falls, Ontario.
Stayed 2 nights in Jun 2025

8/10 Good

Jewan

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean and close to all attractions in the area.
Stayed 2 nights in Jul 2025

8/10 Good

Robert

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Niagara Falls Trip

Great stay with my two teenage boys. Pool was nice and the Restaurant had good pizza. Convenient parking and the staff was friendly.
Stayed 1 night in Jul 2025

8/10 Good

Karen

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great stay perfectly located and comfortable bed and pillows
Stayed 1 night in Jul 2025

8/10 Good

Jocelyn

Traveled with family
Liked: Cleanliness, staff & service, amenities
Location
Stayed 1 night in May 2025

8/10 Good

Ian

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Jul 2025

6/10 Okay

Gary

Liked: Cleanliness, staff & service, room comfort
Stayed 1 night in Jul 2025

10/10 Excellent

Sanket

Traveled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Experience overall was good except that while booked it was showing in expedia that breakfast included but was not included as per hotel staff and they told to contact expedia for this. This was not good experience on behalf of expedia booking if direct booking on same rate or less breakfast was included.
Stayed 1 night in Jul 2025

10/10 Excellent

Dennis

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Jul 2025

4/10 Poor

Autumn

Disliked: Cleanliness, property conditions & facilities, room comfort
This hotel is serviceable and would be fine at a much lower price point. Pros: Walking distance to the falls and most tourist attractions, free parking, has a pool, good for families. Cons: The property is extremely dated and dingy- it was clean enough to be serviceable, but nowhere near spotless enough for my preferences. The WiFi was unreliable and connection not strong- if you’ll need it for work, look elsewhere. The water pressure in the shower was awful- almost impossible to bathe. For one night, this might be fine but leaves a lot to be desired for their nightly rate.
Stayed 2 nights in Jul 2025

10/10 Excellent

Malissa

Stayed 1 night in Jul 2025

10/10 Excellent

tony

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Jul 2025

8/10 Good

Daniel

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff was friendly and attentive. Property was clean. Niagra Falls, ON could use a little cleanup but that’s nothing to do with the property. Did not eat at Coco’s. Margaritaville was marginal. Good burger but other stuff just average.
Stayed 2 nights in Jul 2025

10/10 Excellent

jeremy

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Exactly what we were looking for.
Stayed 1 night in Jul 2025

8/10 Good

Derek Micheal

Traveled with family
Liked: Cleanliness, staff & service, amenities
The indoor hot tub and pool need some TLC. I was over charged 3 times for the resort fee and someone put food under our room number from the restaurant that was not us. Many phone calls later I’m waiting for the refund on the over charge and they took off the bogus restaurant charges.
Stayed 3 nights in Jul 2025

10/10 Excellent

Aryan

Liked: Amenities
I really enjoyed my stay. The room was spacious and clean, friendly staff.
Stayed 1 night in Jul 2025

8/10 Good

Guangxi

Stayed 1 night in Jul 2025

10/10 Excellent

Verified traveler

Traveled with family
Liked: Cleanliness, staff & service

Convenient location

Conveniently located. Friendly staff.
Stayed 2 nights in Jul 2025

8/10 Good

Arunprasad

Traveled with family
Liked: Cleanliness, staff & service, amenities
Small rooms, other than that we had a nice stay
Stayed 2 nights in Jul 2025