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Recent guest reviews

9/8/22 we liked staying here it was clean and staff was friendly. Easy access to everything. Dining places were close. We had a good time on the Skylon tower at night.. beautiful.

Generally our stay was ok. Just some oddities like the water for the hotel was shut off mid day couldn’t shower or flush toilet until it was restored. Wi-Fi was hit or miss at times. Ceiling heights in rooms and hallways were low about 7ft. not a standard 8ft. Good location, restaurant on location. Rooms were nice. Big Big plus FREE PARKING! Most hotels in that area charge big $$$ so beware of this when booking your stay. Close to the casino and falls. Staff was friendly. Like I said our stay was generally ok! Just some oddities

Liked location, pool, hot tub, restaurant

Close to the falls. A short walk away to all the attractions

The room was large and very clean. It had a nice chair and ottoman but it seemed like it needed another piece of furniture as the one corner seemed empty. The bed was very hard and the pillows were were too soft and flattened out quickly. No additional pillows in the closet. The location was about a 2-3 minute walk to the entrance of the shops attached to the Fallsview Casino.

My wife and I had a great stay....unfortunately it was during the Covid-19 pandemic and the amenities were all closed up. Would definitely recommend this hotel to our friends when staying in Niagara Falls!

5339 Murray St Niagara Falls ON

Hotel highlights

  • Steps from Fallsview Casino
  • Free WiFi in rooms and public areas
  • Free parking
  • Onsite dining

Located in Fallsview, Holiday Inn Niagara Falls - By The Falls, an IHG Hotel is adjacent to Fallsview Casino and within a 10-minute walk of other popular attractions like Skylon Tower. This 3-star hotel has 122 guestrooms and offers an outdoor pool, an indoor pool, and a 24-hour gym.


Dining

Enjoy a bite to eat at the hotel's theme restaurant, or relax with a drink at the bar/lounge. Order from room service to satisfy your hunger without leaving your room. Start each morning with full breakfast, available for a fee from 8:00 AM to 11:30 AM.


Rooms

Guests can expect free WiFi and flat-screen TVs with pay movies. Beds sport pillow menus and bathrooms offer hair dryers. Coffee makers, free newspapers, and ironing boards are other standard amenities.


Property features

Holiday Inn Niagara Falls - By The Falls, an IHG Hotel features an indoor pool, an outdoor pool, and a 24-hour gym. If you drive, take advantage of free parking. Multilingual staff at the 24-hour front desk can assist with dry cleaning/laundry, luggage storage, and securing valuables. Additional amenities include a sauna, free WiFi in public areas, and a spa tub.

Room options

Standard Room, 1 King Bed, Jetted Tub

1 King Bed | Sleeps 2

Standard Room

1 Twin Bed | Sleeps 2

Standard Room, 1 King Bed (Walk-In Shower)

1 King Bed | Sleeps 2

Standard Room, 1 Queen Bed, Accessible (Roll-In Shower)

1 Queen Bed | Sleeps 2

Guest reviews for Holiday Inn Niagara Falls - By The Falls, an IHG Hotel

Everyone (3) Couples (2) Family (3)
5
Friends

9/8/22 we liked staying here it was clean and staff was friendly. Easy access to everything. Dining places were close. We had a good time on the Skylon tower at night.. beautiful.

By on Sep 12, 2022

3
Everyone

By on Jul 30, 2022

3
Family

Generally our stay was ok. Just some oddities like the water for the hotel was shut off mid day couldn’t shower or flush toilet until it was restored. Wi-Fi was hit or miss at times. Ceiling heights in rooms and hallways were low about 7ft. not a standard 8ft. Good location, restaurant on location. Rooms were nice. Big Big plus FREE PARKING! Most hotels in that area charge big $$$ so beware of this when booking your stay. Close to the casino and falls. Staff was friendly. Like I said our stay was generally ok! Just some oddities

By on Jul 8, 2022

4
Family Friends

Liked location, pool, hot tub, restaurant

By on Jun 17, 2022

5
Family

Close to the falls. A short walk away to all the attractions

By on Jun 8, 2022

5
Everyone

By on Jun 6, 2022

1
Everyone

By on Mar 17, 2020

Review comment responded on Mar 18, 2020

Thank you for your review. I'm sorry you didn't enjoy your stay with us. As your review is anonymous, I am not able to look into this specifically, but please reach out to me directly if there's anything I can help with.

4
Partner Couples

The room was large and very clean. It had a nice chair and ottoman but it seemed like it needed another piece of furniture as the one corner seemed empty. The bed was very hard and the pillows were were too soft and flattened out quickly. No additional pillows in the closet. The location was about a 2-3 minute walk to the entrance of the shops attached to the Fallsview Casino.

By on Dec 27, 2019

Review comment responded on Dec 27, 2019

Thank you so much for your feedback, we're so glad to hear you enjoyed your stay. We are always happy to send up extra pillows upon request, and we have both soft and firm pillows to suit everyone's preferences. We hope to see you back again soon!

5
Partner Couples

My wife and I had a great stay....unfortunately it was during the Covid-19 pandemic and the amenities were all closed up. Would definitely recommend this hotel to our friends when staying in Niagara Falls!

By on Jun 3, 2020

Holiday Inn Niagara Falls - By The Falls, an IHG Hotel

5339 Murray St, Niagara Falls, ON L2G2J3
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