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Holiday Inn Niagara Falls - By The Falls by IHG

3.0 star property

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Photo gallery for Holiday Inn Niagara Falls - By The Falls by IHG

Breakfast, lunch, dinner served; alfresco dining
Blackout drapes, iron/ironing board, free cribs/infant beds
Indoor pool, outdoor pool
Point of interest
Exterior

Reviews

8.4 out of 10
Very good

Popular amenities

  • Free WiFi
  • Air conditioning

Explore the area

View in a map
5339 Murray St, Niagara Falls, ON, L2G2J3
  • Place, OLG Stage at Fallsview Casino
    ‪2 min walk‬
  • Place, Fallsview Casino
    ‪3 min walk‬
  • Place, Skylon Tower
    ‪3 min walk‬

Room options

View all photos for Standard Room, 2 Queen Beds

Standard Room, 2 Queen Beds | Blackout drapes, iron/ironing board, free cribs/infant beds

Standard Room, 2 Queen Beds

8.6 out of 10
Excellent
(312 reviews)
  • 1 bedroom
  • Sleeps 4
  • 2 Queen Beds

View all photos for Standard Room, 1 King Bed, Balcony

Blackout drapes, iron/ironing board, free cribs/infant beds

Standard Room, 1 King Bed, Balcony

8.6 out of 10
Excellent
(210 reviews)
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 1 King Bed, Accessible, Jetted Tub

Standard Room, 1 King Bed, Accessible, Jetted Tub | Blackout drapes, iron/ironing board, free cribs/infant beds

Standard Room, 1 King Bed, Accessible, Jetted Tub

9.4 out of 10
Exceptional
(16 reviews)
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room

Blackout drapes, iron/ironing board, free cribs/infant beds

Standard Room

8.0 out of 10
Very good
(26 reviews)
  • 1 bedroom
  • Sleeps 2
  • 1 Twin Bed

View all photos for Standard Room, 1 King Bed (Walk-In Shower)

Standard Room, 1 King Bed (Walk-In Shower) | Blackout drapes, iron/ironing board, free cribs/infant beds

Standard Room, 1 King Bed (Walk-In Shower)

8.6 out of 10
Excellent
(13 reviews)
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 1 King Bed, Accessible (Mobility Accessible)

Blackout drapes, iron/ironing board, free cribs/infant beds

Standard Room, 1 King Bed, Accessible (Mobility Accessible)

9.4 out of 10
Exceptional
(13 reviews)
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 1 Queen Bed

Standard Room, 1 Queen Bed | Blackout drapes, iron/ironing board, free cribs/infant beds

Standard Room, 1 Queen Bed

8.8 out of 10
Excellent
(23 reviews)
  • 1 bedroom
  • Sleeps 4
  • 1 Queen Bed

View all photos for Standard Room, 1 Queen Bed, Accessible (Mobility Accessible)

Blackout drapes, iron/ironing board, free cribs/infant beds

Standard Room, 1 Queen Bed, Accessible (Mobility Accessible)

9.0 out of 10
Wonderful
(9 reviews)
  • 1 bedroom
  • Sleeps 2
  • 1 Queen Bed

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About the neighborhood

Niagara Falls

Located in Fallsview, Holiday Inn Niagara Falls - By The Falls by IHG is adjacent to Fallsview Casino and within a 10-minute walk of other popular attractions like Skylon Tower. This 3-star hotel has 122 guestrooms and offers an outdoor pool, an indoor pool, and a 24-hour gym.

What's nearby

  • OLG Stage at Fallsview Casino - 2 min walk - 0.1 miles
  • Fallsview Casino - 3 min walk - 0.2 miles
  • Skylon Tower - 3 min walk - 0.2 miles
  • Clifton Hill - 13 min walk - 0.7 miles
  • Fallsview Indoor Waterpark - 18 min walk - 1.0 mile

Getting around

  • Niagara Falls Station - 11 min drive
  • Buffalo Niagara Intl. Airport (BUF) - 54 min drive

Restaurants

  • ‪Overtime Sports Lounge - ‬1 min walk
  • ‪Tim Hortons - ‬4 min walk
  • ‪Tim Hortons - ‬3 min walk
  • ‪Niagara Brewing Company Taproom - ‬3 min walk
  • ‪Skylon Tower - ‬3 min walk

About this property

Holiday Inn Niagara Falls - By The Falls by IHG

Holiday Inn Niagara Falls - By The Falls by IHG features an indoor pool, an outdoor pool, and a 24-hour gym. If you drive, take advantage of free parking. Multilingual staff at the 24-hour front desk can assist with dry cleaning/laundry, luggage storage, and tours or tickets. Additional amenities include a sauna, free WiFi in public areas, and a hot tub.
Guests can expect free WiFi and flat-screen TVs with pay movies. Beds sport pillow menus and bathrooms offer hair dryers. Coffee makers, free newspapers, and ironing boards are other standard amenities.
An indoor pool, an outdoor pool, and a hot tub are on site. Other recreational amenities include a sauna and a 24-hour fitness center.

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Oakes Hotel Overlooking the Falls
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Total with taxes and fees
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Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free self parking on site
  • Wheelchair-accessible parking available
  • Onsite parking includes off-street options

Food and drink

  • Daily full breakfast available 8:00 AM to 11:30 AM for a fee: CAD 15.95 per person
  • A bar/lounge
  • A restaurant

Restaurants on site

  • Cocos

Things to do

  • 24-hour gym
  • Hot tub
  • Indoor pool
  • Outdoor pool
  • Sauna
  • Steam room

Family friendly

  • In-room crib
  • Indoor pool
  • Laundry facilities
  • Mini-fridge
  • Outdoor pool
  • Rollaway/extra bed (surcharge)

Conveniences

  • 24-hour front desk
  • ATM
  • Free newspapers in lobby
  • Gift shop/newsstand
  • Laundry facilities
  • Luggage storage
  • Safe at front desk
  • Vending machine

Guest services

  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Tour and ticket assistance

Business services

  • 24-hour business center

Outdoors

  • Terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices
  • Braille/raised signage
  • Elevator
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel

More

  • 6 floors
  • Smoking not allowed

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Free crib
  • Pillow menu
  • Rollaway/extra bed (surcharge)

Bathroom

  • Hair dryer
  • Private bathroom
  • Towels provided

Entertainment

  • Flat-screen TV
  • Pay movies

Food and drink

  • Coffee/tea maker
  • Mini-fridge
  • Room service

More

  • Air conditioning
  • Connecting rooms available
  • Free daily newspapers
  • Iron/ironing board
  • LED lighting
  • Recycling

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: 2:00 AM
Late check-in subject to availability
Minimum check-in age: 21

Check-out

Check-out before noon

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools
Guests booked in breakfast included rate plans receive breakfast for up to 2 adults who are sharing a guestroom. Breakfast fees apply for additional guests.
Guests booked in dinner included rate plans receive dinner for up to 2 adults who are sharing a guestroom. Dinner fees apply for additional guests.

Access methods

Staffed front desk

Pets

  • Service animals exempt from fees

Children and extra beds

  • Rollaway/extra beds are available for CAD 10.0 per night
  • Free cribs/infant beds are available

Property payment types

Important information

Fees

You'll be asked to pay these charges at the property:

  • Resort fee: CAD 11.24 per accommodation, per night
  • A damage deposit of CAD 100 will be collected before check-in.

These are all of the charges provided to us by the property.

Optional extras

These fees and deposits will be charged at check-in, check-out, or the time of service.

  • Fee for full breakfast: approximately CAD 15.95 per person
  • Rollaway bed fee: CAD 10.0 per night

This list may not be comprehensive. Fees and deposits might not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Safety features at this property include a fire extinguisher
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
This property affirms that it follows the cleaning and disinfection practices of Clean Promise (IHG)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
  • Check-in: 3:00 PM—-2:00 AM
  • Check-out: noon
  • Minimum check-in age: 21
The front desk is open 24 hours a day. Driving? This property offers free parking.

We should mention

Details about charges, deposits, or other important information:

  • This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
  • This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children. If you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room.
  • Charges for extra guests may apply and vary depending on the property's policy.
  • A credit card for incidental charges and a government-issued photo ID may be required at check-in.
  • Special requests are subject to availability at the time of check-in and can't be guaranteed. Certain requests may come with additional charges.
  • This property accepts credit cards. Cash is not accepted. 
  • Onsite safety features include a fire extinguisher.
  • This property affirms that it follows the cleaning and disinfection practices of Clean Promise (IHG).

Additional information about polices, regulations, and more:

  • Pool access available from 10:00 AM to 10:30 PM.
  • Connecting or adjoining rooms can be requested, but all rooms are subject to availability. Contact the property using the phone number on your booking confirmation.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Holiday Inn Hotel Niagara Falls Falls
Holiday Inn Niagara Falls Falls
Holiday Inn Niagara Falls - By The Falls Hotel Niagara Falls
Holiday Inn Niagara Falls Falls Hotel
Niagara Falls Holiday Inn
Holiday Inn Niagara Falls By The Falls

Frequently asked questions

Is free cancellation available at Holiday Inn Niagara Falls - By The Falls by IHG?

Holiday Inn Niagara Falls - By The Falls by IHG offers free cancellation on select room rates. For more details, take a look at the cancellation policy on Orbitz.

How much does it cost to stay at Holiday Inn Niagara Falls - By The Falls by IHG?

As of May 4, 2026, prices found for a 1-night stay for 2 adults at Holiday Inn Niagara Falls - By The Falls by IHG on May 10, 2026 start from $93, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

What's there to see around Holiday Inn Niagara Falls - By The Falls by IHG?

This hotel is situated in Fallsview, just steps from Fallsview Casino and OLG Stage at Fallsview Casino, and within a short walk of Skylon Tower. You'll also find Clifton Hill and Journey Behind The Falls less than a mile away.

Is there parking available at Holiday Inn Niagara Falls - By The Falls by IHG?

Yes, self parking is offered for free at the hotel. Wheelchair-accessible parking is also available for guests.

Does Holiday Inn Niagara Falls - By The Falls by IHG include a casino?

No, Holiday Inn Niagara Falls - By The Falls by IHG doesn't have a casino.

Is there an indoor pool at Holiday Inn Niagara Falls - By The Falls by IHG?

Yes, this hotel has an indoor pool as well as an outdoor pool and a hot tub. Guests have pool access between 10:00 AM and 10:30 PM.

Is Holiday Inn Niagara Falls - By The Falls by IHG a good place to stay for couples?

There are plenty of amenities for couples at this hotel, including an al fresco restaurant, an outdoor pool, and a bar/lounge.

Are there hot tubs at Holiday Inn Niagara Falls - By The Falls by IHG?

No, but this hotel does have a steam room.

Does Holiday Inn Niagara Falls - By The Falls by IHG have a restaurant with a breakfast menu?

Yes, Holiday Inn Niagara Falls - By The Falls by IHG serves a full breakfast for a surcharge each morning at Cocos.

Does Holiday Inn Niagara Falls - By The Falls by IHG allow pets to stay for free?

No, pets aren't allowed at Holiday Inn Niagara Falls - By The Falls by IHG though service animals are welcome.

Are there connecting rooms at Holiday Inn Niagara Falls - By The Falls by IHG?

Yes, this hotel has connecting rooms you can book for your group event or vacation.

Where is the closest airport to Holiday Inn Niagara Falls - By The Falls by IHG?

The closest major airport to Holiday Inn Niagara Falls - By The Falls by IHG is Niagara Falls, NY (IAG-Niagara Falls Intl.), which is 10.8 mi away (28 minutes by car). Another top airport is Buffalo Niagara Intl. Airport (BUF), which is located 29.7 mi away (54-minute drive).

Are there rooms with balconies at Holiday Inn Niagara Falls - By The Falls by IHG?

Yes, some guestrooms at Holiday Inn Niagara Falls - By The Falls by IHG offer a balcony and may feature pool views.

Holiday Inn Niagara Falls - By The Falls by IHG Reviews

Reviews

8.4

Very Good

Rating 10 - Excellent. 1792 out of 3583 reviews
Rating 8 - Good. 1043 out of 3583 reviews
Rating 6 - Okay. 444 out of 3583 reviews
Rating 4 - Poor. 155 out of 3583 reviews
Rating 2 - Terrible. 149 out of 3583 reviews

8.6/10

Cleanliness

9.0/10

Staff & service

8.4/10

Amenities

8.2/10

Property conditions & facilities

Reviews

10/10 Excellent

Ker

Liked: Cleanliness
Location was excellent and staff was great.
Stayed 2 nights in Apr 2026

10/10 Excellent

Tameca

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
All in all a very comfortable stay. Thank you
Stayed 3 nights in Mar 2026

10/10 Excellent

Matthew

Stayed 1 night in Feb 2026

10/10 Excellent

Byron

Traveled with partner
Liked: Staff & service, amenities, property conditions & facilities
The hotel was in walking distance to the falls as well as some good food options.
Stayed 2 nights in Feb 2026

10/10 Excellent

Orlando

Stayed 4 nights in Jan 2026

8/10 Good

Kimberlee

Traveled with partner
Liked: Cleanliness, property conditions & facilities
Clean room. Pleasant staff. Excellent location.
Stayed 3 nights in Nov 2025

6/10 Okay

Patricia

Traveled with family
Liked: Cleanliness
Walls are paper thin, you can hear every word in the rooms next door
Stayed 1 night in Feb 2026

10/10 Excellent

Chris, Burlington

Traveled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Location, staff and cleanliness made our stay very pleasant
Stayed 1 night in Feb 2026

8/10 Good

peyman

Liked: Cleanliness, amenities, property conditions & facilities
Nice place
Stayed 1 night in Jan 2026

10/10 Excellent

MICHELLE

Traveled with group
Liked: Cleanliness, amenities, property conditions & facilities
Clean room Friendly Staff Good food and drink at the bar.
Stayed 2 nights in Jan 2026

6/10 Okay

Lisa

Only one elevator was working. Each time we wanted to use it, there was a long wait. Staff were constantly using it with large carts limiting how many people could fit in as well. Pool area needed to be cleaned. We were put in an adjoining room with the door between locked. You could hear the people beside us so easily. We had a hard time going to sleep and then they woke us up early the next morning.
Stayed 1 night in Feb 2026

6/10 Okay

mike

Traveled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Our room was not ready till 40 minutes after check in time
Stayed 1 night in Feb 2026

8/10 Good

Yvonne

Traveled with family
Liked: Cleanliness, amenities, property conditions & facilities
Room was clean, staff were friendly and parking onsite was a huge plus for us.
Stayed 1 night in Feb 2026

10/10 Excellent

Lillian

Stayed 1 night in Feb 2026

8/10 Good

SARAH

Traveled with group
Liked: Cleanliness, amenities, property conditions & facilities
Great location and price. Staff was friendly.
Stayed 1 night in Jan 2026

4/10 Poor

Valerie

Liked: Cleanliness, staff & service, amenities
Contacted manager. Heater was exceptionally loud and hyping up so we had to turn off and then froze. Departed in the morning at 4:30 without breakfast and contacted hotel manager who has attempted to contact hotels.com.
Stayed 1 night in Jan 2026

8/10 Good

Jessica

Liked: Cleanliness, amenities, property conditions & facilities
Great place to stay in niagra. Super central. Hotel room is large and pool area is very nice.
Stayed 1 night in Jan 2026

10/10 Excellent

Adrian

Traveled with group
Liked: Cleanliness, staff & service, amenities
Everything was great
Stayed 1 night in Jan 2026

8/10 Good

Patricia

Stayed 1 night in Jan 2026

10/10 Excellent

Brian

Traveled with partner
Liked: Cleanliness, amenities, property conditions & facilities
The room was spotless, the staff great and it was quiet.
Stayed 1 night in Jan 2026

2/10 Terrible

Rob

Traveled with partner
Liked: Amenities
Disliked: Property conditions & facilities
Stay was pleasant until the morning we checked out. Front desk reported that my rear window was smashed in parking lot of hotel. When I asked for video footage I was told by day manager that the lot it not owned by hotel and they don't monitor the parking lot for "liability". Showed them a video camera on hotel facing lot and they said "hasn't been on for years". I cannot trust this hotel to be safe now.
Stayed 1 night in Dec 2025

10/10 Excellent

Pawandeep

Stayed 1 night in Jan 2026

6/10 Okay

Mitesh S

Disliked: Cleanliness, amenities, property conditions & facilities
Okay
Stayed 1 night in Jan 2026

10/10 Excellent

Miguel

Liked: Cleanliness, amenities, property conditions & facilities
Yes. Staff was amazing.
Stayed 3 nights in Jan 2026

10/10 Excellent

Oscar

Traveled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Clean room, good location. Didnt really interact with staff so no comment. Enjoyed our stay.
Stayed 1 night in Jan 2026

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