New Orleans Marriott

4.0 star property

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Photo gallery for New Orleans Marriott

Exterior
Reception
Reception
Lobby
Exterior

Reviews

8.8 out of 10
Excellent

Popular amenities

  • Free WiFi
  • Air conditioning

Explore the area

View in a map
555 Canal St, New Orleans, LA, 70130
  • Place, Canal Street
    ‪1 min walk‬
  • Place, Caesars New Orleans Casino
    ‪7 min walk‬
  • Place, Caesars Superdome
    ‪14 min walk‬
  • Airport, New Orleans, LA (MSY-Louis Armstrong New Orleans Intl.)
    ‪20 min drive‬

Room options

Club Room, 1 King Bed

8.4 out of 10
Very good
(11 reviews)
  • City view
  • 260 sq ft
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed

Superior Room, 1 King Bed, City View

7.6 out of 10
Good
(31 reviews)
  • City view
  • 260 sq ft
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed

Superior Room, 1 King Bed, River View

8.6 out of 10
Excellent
(30 reviews)
  • River view
  • 260 sq ft
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed

Executive Suite, 1 Bedroom

8.4 out of 10
Very good
(5 reviews)
  • River view
  • 708 sq ft
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed

Executive Suite, 1 Bedroom, Tower

  • City view
  • 708 sq ft
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed

Deluxe Room, 1 King Bed

7.4 out of 10
Good
(10 reviews)
  • City view
  • 323 sq ft
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed

Room, 2 Double Beds

8.6 out of 10
Excellent
(167 reviews)
  • City view
  • 260 sq ft
  • 1 bedroom
  • Sleeps 4
  • 2 Double Beds

Superior Room, 2 Double Beds, City View

9.0 out of 10
Wonderful
(32 reviews)
  • City view
  • 260 sq ft
  • 1 bedroom
  • Sleeps 4
  • 2 Double Beds

Club Room, 2 Double Beds

8.0 out of 10
Very good
(9 reviews)
  • City view
  • 260 sq ft
  • 1 bedroom
  • Sleeps 4
  • 2 Double Beds

Club Room, 1 King Bed (Mobility Accessible, Tub)

8.0 out of 10
Very good
(2 reviews)
  • City view
  • 260 sq ft
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed

Room, 1 King Bed (Mobility/Hearing Accessible, Tub)

9.4 out of 10
Exceptional
(3 reviews)
  • City view
  • 260 sq ft
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed

Room, 1 King Bed (Mobility Accessible, Tub)

7.6 out of 10
Good
(4 reviews)
  • City view
  • 260 sq ft
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed

Room, 1 King Bed (Mobility Accessible, Roll-In Shower)

9.8 out of 10
Exceptional
(8 reviews)
  • City view
  • 260 sq ft
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed

Room, 1 King Bed (Mobility/Hearing Access, Roll-In Shwr)

10.0 out of 10
Exceptional
(1 review)
  • City view
  • 260 sq ft
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed

Executive Suite, 1 Bedroom, Tower (Mobility Accessible, Tub)

  • City view
  • 708 sq ft
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed

Executive Suite, 1 Bedroom, Tower (Mobility Accessible, Roll-In Shower)

  • City view
  • 708 sq ft
  • Sleeps 4
  • 1 King Bed

Suite, 1 King Bed, Non Smoking

  • City view
  • 708 sq ft
  • Sleeps 4
  • 1 King Bed

Room, 1 King Bed

8.8 out of 10
Excellent
(155 reviews)
  • City view
  • 260 sq ft
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed

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About the neighborhood

New Orleans

Located in French Quarter, New Orleans Marriott is adjacent to Canal Street and within a 10-minute walk of other popular attractions like Jackson Square. This 1333-room, 4-star hotel has 2 restaurants along with conveniences like an outdoor pool and a 24-hour gym.

What's nearby

  • Canal Street - 1 min walk - 0.0 miles
  • Bourbon Street - 3 min walk - 0.2 miles
  • Caesars New Orleans Casino - 7 min walk - 0.4 miles
  • Jackson Square - 10 min walk - 0.6 miles
  • Caesars Superdome - 14 min walk - 0.8 miles

Getting around

  • Canal at Chartres Stop - 1 min walk
  • New Orleans Union Passenger Terminal - 9 min drive
  • Louis Armstrong New Orleans Intl. Airport (MSY) - 27 min drive

Restaurants

  • ‪Willie's Chicken Shack - ‬2 min walk
  • ‪Creole House Restaurant & Oyster Bar - ‬1 min walk
  • ‪55 Fahrenheit - ‬1 min walk
  • ‪Popeyes Louisiana Kitchen - ‬2 min walk
  • ‪The Ruby Slipper - ‬3 min walk

About this property

New Orleans Marriott

At New Orleans Marriott, guests enjoy features like an outdoor pool, a 24-hour gym, and free WiFi in public areas. Valet parking is available for USD 62.28 per day. Multilingual staff at the 24-hour front desk can assist with securing valuables, tours or tickets, and luggage storage. Additional amenities include conference space, a business center, and express check-in.
Guests can expect to find WiFi and 55-inch flat-screen TVs with cable channels and Netflix. Beds are dressed in premium bedding and down comforters, and bathrooms offer hair dryers and designer toiletries. Refrigerators, coffee makers, and safes are also available. Housekeeping is available on request.
Recreational amenities at the hotel include an outdoor pool and a 24-hour fitness center.

The recreational activities listed below are available either on site or nearby; fees may apply.

Similar properties

Property amenities

Internet

  • Available in all rooms: WiFi (USD 12.95 per night)
  • Available in some public areas: Free WiFi

Parking and transportation

  • Electric car charging station on site
  • Height restrictions apply for onsite parking
  • Valet parking on site (USD 62.28 per day; includes in/out privileges)
  • Limited onsite valet parking
  • Wheelchair-accessible parking and van parking available

Food and drink

  • Daily buffet breakfast available 6:30 AM to 11:00 AM for a fee: USD 24 per person
  • 2 restaurants
  • A bar/lounge
  • A coffee shop/cafe
  • Snack bar/deli

Restaurants on site

  • 55 Farenheit
  • 5Fifty5 Restaurant
  • Canal Street Burger Bar
  • Canal Street Pantry Cafe

Things to do

  • 24-hour gym
  • Outdoor pool

Family friendly

  • Grocery/convenience store
  • In-room crib
  • In-room refrigerator
  • Laundry facilities
  • Outdoor pool
  • Rollaway/extra bed (surcharge)
  • Snack bar/deli

Conveniences

  • 24-hour front desk
  • ATM
  • Free newspapers in lobby
  • Gift shop/newsstand
  • Grocery/convenience store
  • Laundry facilities
  • Luggage storage
  • Safe at front desk
  • Vending machine
  • Water dispenser

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Tour and ticket assistance

Business services

  • 86,849 square feet of conference space
  • Business center

Outdoors

  • Pool loungers
  • Vegetable garden

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • 4 accessible parking spaces
  • Elevator
  • Grab bar in bathtub
  • Grab bar near toilet
  • Height-adjustable showerhead
  • Lever door handles
  • Smooth flooring in room
  • Stair-free path to entrance
  • Transfer shower
  • Valet for wheelchair-equipped vehicles
  • Visual alarms in hallways
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business center
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible gym
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible pool
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible van parking

More

  • 100% renewable energy
  • 41 floors
  • Annual offsets purchased for at least 10% of carbon footprint
  • At least 10% of profits reinvested in community and sustainability
  • At least 80% lighting from LEDs
  • At least 80% of food locally-sourced
  • At least 80% organic food
  • Ballroom
  • Biodegradable coffee stirrers available
  • Biodegradable drinking straws available
  • Comprehensive food waste policy
  • Comprehensive recycling policy
  • Double-glazed windows
  • Local artist showcase
  • Local culture and ecosystem education
  • Locally-owned and organized tours and activities
  • No plastic coffee stirrers
  • No plastic drinking straws
  • No plastic soft drink bottles
  • No plastic water bottles
  • Reception hall
  • Reusable cups
  • Reusable tableware
  • Smoking not allowed
  • Vegan dining options
  • Vegetarian breakfast available
  • Vegetarian dining options

Room amenities

Bedroom

  • Blackout drapes
  • Down comforter
  • Free crib
  • Premium bedding
  • Rollaway/extra bed (surcharge)

Bathroom

  • Designer toiletries
  • Hair dryer
  • Private bathroom
  • Towels provided

Entertainment

  • 55-inch flat-screen TV with premium cable channels
  • Netflix
  • Pay movies
  • Streaming services

Food and drink

  • Coffee/tea maker
  • Limited room service
  • Refrigerator

More

  • Air conditioning
  • Cleaning products are eco-friendly
  • Connecting rooms available
  • Desk
  • Desk chair
  • Eco-friendly toiletries
  • Energy-saving switches in guestrooms
  • Iron/ironing board
  • Laptop workspace
  • LED lighting
  • Phone
  • Recycling
  • Safe
  • Water-efficient showers

Policies

Check-in

Check-in start time: 4:00 PM; Check-in end time: anytime
Contactless check-in available
Express check-in available

Check-out

Check-out before 11 AM
Contactless check-out available
Late check-out subject to availability
Late check-out fee: USD 50.00
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • This property doesn't allow pets

Children and extra beds

  • Children 17 years old and younger stay free when using existing bedding
  • Rollaway/extra beds are available for USD 25.0 per night
  • Free cribs/infant beds are available

Property payment types

Important information

Fees

You'll be asked to pay these charges at the property:

  • Destination fee: USD 28.75 per accommodation, per night

These are all of the charges provided to us by the property.

Optional extras

These fees and deposits will be charged at check-in, check-out, or the time of service.

  • Fee for buffet breakfast: approximately USD 24.00 per person
  • Fee for in-room wireless internet: USD 12.95 per night (rates may vary)
  • Valet parking fee: USD 62.28 per day (in/out privileges)
  • Late check-out fee: USD 50.00 (subject to availability)
  • Rollaway bed fee: USD 25.0 per night

This list may not be comprehensive. Fees and deposits might not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
This property uses a grey water recycling system
Safety features at this property include a fire extinguisher and a deadbolt lock
This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Marriott)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
  • Check-in: 4:00 PM
  • Check-out: 11 AM
The front desk is open 24 hours a day, and checking in and out are easy with express services. Driving? This property offers valet parking (fees apply), along with a car charging station.

We should mention

Details about charges, deposits, or other important information:

  • This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
  • Charges for extra guests may apply and vary depending on the property's policy.
  • A cash deposit, credit card, or debit card for incidental charges, as well as a government-issued photo ID, may be required at check-in.
  • Special requests are subject to availability at the time of check-in and can't be guaranteed. Certain requests may come with additional charges.
  • This property accepts credit cards. Cash is not accepted. 
  • This property uses a grey water recycling system.
  • Onsite safety features include a fire extinguisher and a deadbolt lock.
  • This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Marriott).

Additional information about polices, regulations, and more:

  • Pool access available from 7:00 AM to 11:00 PM.
  • Connecting or adjoining rooms can be requested, but all rooms are subject to availability. Contact the property using the phone number on your booking confirmation.
  • Parking has height restrictions.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Marriott Hotel New Orleans
Marriott New Orleans
New Orleans Marriott
Marriott New Orleans Hotel
Marriott Metairie
Marriott New Orleans Metairie At Lakeway Hotel Metairie
Metairie Marriott
Marriott New Orleans
New Orleans Marriott Hotel
New Orleans Marriott New Orleans
New Orleans Marriott Hotel New Orleans

Frequently asked questions

Are free cancellation options available at New Orleans Marriott?

New Orleans Marriott provides free cancellation on some room rates. To learn more, take a look at the cancellation policy on our site.

How much does it cost to stay at New Orleans Marriott?

As of Mar 26, 2026, prices found for a 1-night stay for 2 adults at New Orleans Marriott on Apr 5, 2026 start from $170, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

What is there to do around New Orleans Marriott?

This hotel is situated in French Quarter, just steps from Canal Street and Bourbon Street, and within a short walk of Caesars New Orleans Casino. You'll also find Caesars Superdome and Mississippi River less than a mile away.

Will I be able to park at New Orleans Marriott?

Yes, valet parking is offered for USD 62.28 per day with in/out privileges. Though parking is limited, accessible parking and electric car charging are also available.

Does New Orleans Marriott include a casino at the property?

No, New Orleans Marriott doesn't have a casino.

Is there an indoor pool at New Orleans Marriott?

No, this hotel doesn't have an indoor pool; however, there is an outdoor pool. Guests have pool access between 7:00 AM and 11:00 PM.

Is New Orleans Marriott good for couples?

There are plenty of amenities for couples at this hotel, including an outdoor pool, a bar, and 2 restaurants.

Does New Orleans Marriott have a hot tub?

No, this hotel doesn't have a spa tub.

Does New Orleans Marriott feature a restaurant that includes a breakfast menu?

Yes, New Orleans Marriott has 2 restaurants, and serves buffet breakfast each morning for a surcharge.

Does New Orleans Marriott allow pets to stay for free?

No, pets aren't allowed at New Orleans Marriott.

Does New Orleans Marriott have connecting rooms?

Yes, you can book connecting guestrooms at this hotel for your group or family vacation.

What is the closest airport to New Orleans Marriott?

The closest major airport to New Orleans Marriott is Louis Armstrong New Orleans Intl. Airport (MSY), which is 16.3 mi away (27 minutes by car).

Are there rooms with balconies that I can book at New Orleans Marriott?

No, there aren't any guestrooms with balconies at New Orleans Marriott.

New Orleans Marriott Reviews

Reviews

8.8

Excellent

Rating 10 - Excellent. 1189 out of 1837 reviews
Rating 8 - Good. 353 out of 1837 reviews
Rating 6 - Okay. 171 out of 1837 reviews
Rating 4 - Poor. 68 out of 1837 reviews
Rating 2 - Terrible. 56 out of 1837 reviews

9.0/10

Cleanliness

9.0/10

Staff & service

8.8/10

Amenities

8.8/10

Property conditions & facilities

Reviews

6/10 Okay

Daniel

Liked: Cleanliness, staff & service
The room was too sma and the gum was closed due to renovation
Stayed 7 nights in Mar 2026

10/10 Excellent

Larry

Stayed 4 nights in Jan 2026

8/10 Good

Timothy

Stayed 1 night in Feb 2026

10/10 Excellent

Stacy

Traveled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Bathroom a bit tight but great location.
Stayed 3 nights in Feb 2026

8/10 Good

george

Liked: Cleanliness
Stayed 3 nights in Dec 2025

10/10 Excellent

Timothy

Liked: Cleanliness, staff & service, amenities
Yes
Stayed 2 nights in Dec 2025

8/10 Good

Raymond

Liked: Cleanliness, amenities, property conditions & facilities
Clean facilities
Stayed 2 nights in Dec 2025

2/10 Terrible

Mark

Business traveler
Disliked: Cleanliness, staff & service
when we checked in they said they have no record of us. we had confirmation from hotel the night before and I provided the Hotel.com confirmation page. they said the confirmation number was wrong. They found nothing and there was nothing they could do about it. the said to call Hotel.com but it wasnt their fault. I stood at front desk and called Hotel.com. while waiting they said Oh we found it. On Hotel.com, they have my name correct at Mark H thiemens. The marriot had hthiemens/mark. It only took and hour plus of hearing we were wrong to get this far and they blamed me or you. they had the reservation and saw we had breakfast for 2 paid for when we checked out they gave us the bill and it was in excess of $500. They double charged us for breakfast a second time and claimed that they had no record of our breakfast being paid though when we checked in they confirmed that we did as did the breakfast person itsef. It took another hour of them going back and forth with their Motel manager to figure out hat we were right. we asked to speak to the manager, but after asking the manager the comment we got was we can write it in the review The floors were rarely cleaned and the one bed had a 5 inch deep bowl about dinner plate diameter the rooms when we came were freezing and the thermostat didnt work. at 8 pm no one would answer and we only got a robot that didnt understand. it took a very long time before we got any help. outside temp was 33 degrees in new orleans.
Stayed 7 nights in Dec 2025

10/10 Excellent

CECIL

Liked: Cleanliness, amenities, property conditions & facilities
Yes, everything was nice and clean. Staff was very attentive.
Stayed 3 nights in Dec 2025

4/10 Poor

Madison

Traveled with partner
When we checked in they very quickly spoke about these $30 gift cards and a $15 food voucher per day. Had to ask several times to explain it, then found out the gift cards work for like only 4 things that cost like 80$ per person. Bathroom was dirty with hair and dirt on the floor, shower took 5 mins to even get warm, shower faucet was dirty. Bed sheets barely fit the bed, no microwave in the room. Fridge was getting up to 47 degrees and was warm. Front desk rarely was there and never answered the phone. Then when we checked out they tacked on a bunch of fees because “Expedia doesn’t make you pay for them” the fees were for the gift cards we didn’t even want. Then I was charged an extra $30 that wasn’t included in the receipt, now I have to call and figure that out. And no breakfast. It looks fancy and has some features but I wasn’t impressed with the cleanliness and extra fees
Stayed 5 nights in Dec 2025

10/10 Excellent

wayne

Liked: Cleanliness, property conditions & facilities
Disliked: Amenities
All was great
Stayed 1 night in Dec 2025

10/10 Excellent

Yvonne

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I really like the pantry, bar and Starbucks
Stayed 3 nights in Dec 2025

8/10 Good

Leah

Traveled with family
Liked: Cleanliness, amenities, property conditions & facilities
Room was clean. Registration staff difficult to understand. Robert, concierge, was wonderful, helpful, and very knowledgeable.
Stayed 2 nights in Dec 2025

6/10 Okay

Shymeka

Sheets were dirty, had to get room redressed properly. Other
Stayed 2 nights in Dec 2025

4/10 Poor

WEIJIE

Business traveler
Liked: Cleanliness
Disliked: Room comfort
I stayed on the fifth floor, which was one of the worst experiences I have had with Marriott. One morning at around 7:00 a.m., someone was sitting outside my window and making a phone call. I understand that the fifth floor is adjacent to the swimming pool; however, on that day the temperature was nearly 40°F and clearly not suitable for swimming. Therefore, it appeared that the person was not a hotel guest using the pool, but someone from outside.
Stayed 7 nights in Dec 2025

6/10 Okay

Tracyy

Traveled with family
Disliked: Cleanliness
Breakfast and Club access were nice. Running out of water was unfortunate
Stayed 3 nights in Dec 2025

10/10 Excellent

Dawn

Stayed 3 nights in Dec 2025

10/10 Excellent

George

Traveled with family
Liked: Cleanliness, amenities, property conditions & facilities
Clean room
Stayed 4 nights in Dec 2025

8/10 Good

Manuel

Traveled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Lobby staff was extremely friendly and helpful. The room itself was cozy and clean, and we had a fantastic view. However, the freight train that passed thy at nighttime woke us up multiple times each night with its horn. Also, music from the street is loud and constant. We are not light sleepers, but we were awoken every night by noise. We would not stay here again because of this issue. What a shame, as we really enjoyed the rest of the hotel.
Stayed 7 nights in Dec 2025

10/10 Excellent

Jacqueline

Stayed 1 night in Dec 2025

10/10 Excellent

Crystal J

Liked: Cleanliness, amenities, property conditions & facilities
Great Hotel, perfect location and newly renovated room!! Would definitely stay at again when in New Orleans!
Stayed 3 nights in Dec 2025

8/10 Good

Saul

Liked: Cleanliness, property conditions & facilities
Good room close to everything
Stayed 1 night in Dec 2025

8/10 Good

Letha

Traveled with family
Liked: Property conditions & facilities
.
Stayed 3 nights in Dec 2025

10/10 Excellent

Joan

Stayed 1 night in Dec 2025

10/10 Excellent

Carlota

Traveled with family
Liked: Cleanliness, amenities, property conditions & facilities
I always have a great stay, but. The past two visits, I had a problem with the parking valet
Stayed 4 nights in Dec 2025