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Days Inn by Wyndham New Orleans Airport

3.0 out of 5.0

Recent guest reviews

They were very polite and respectful. And the establishment was also very clean.

Old and smelly. Smells of mildew smoke and the attempt to cover it up. Curtains torn and beds uncomfortable. Noise all night.

The closest hotel to the airport. Easy walk, but be careful crossing the busy road - no pedestrian crossing lights. Hotel offers airport shuttle anyway. Room very basic. No fridge, no microwave. Handy 24-hour restaurant in same building.

Property location to the airport is GREAT. The property itself has some age on it and was impacted by water. The room itself was very large but one mirror was no longer mounted on the wall, just propped up against it, and a towel rack simple fell off the wall with the weight of one towel. Employees were nice, and it's right next to an IHOP for food. Overall, it met our need for a quick night before a cruise leaving New Orleans.

Only thing I did not like was some bug was under my bed sheet. They gave another room but same thing happened there. Finally I told them to spray bug spray. Otherwise nothing is wrong.

Awful!!! They lost our reservation and we had to be on the phone with orbitz for over 2 hours total!! Then when we got to the hotel they still had trouble and and to call orbits again. Terrible way to end a vacation

This hotel was terrible. We normally do very well with Days Inn but this location is the cheapest place ive ever seen. Pool was close the entire time we were there because of the temperature. It was in the 60s and 70s. We checked in at 5 am because to flight delays and theyre internet system was down so they put us in any vacant room they could find. After explaining how exhausted we were to the fromt desk they still called us 4 hours later around 10 am to tell us we needed to move rooms. I asked for a room with a microwave and a refrigerator and they told me it would have been 15 dollar charge. From a customer service stand point you would think theyd want to do something for our inconvenience. They also started closing breakfast at 840 so theyd have time to be done by 9. The refrigerator in the breakfast room had temperatures of 55 ans 59 degrees. Anyone who eats the yogurts in there is destined to get sick. Terrible hotel. Super disappointed.

Hotel is dated. It was a necessary stay considering the time and lateness of the reservation. Will not stay again.

This was one of the most terrifying experiences of my life. The hotel was dirty, extremely outdated and very uncomfortable. At 2:30 in the morning two men were pulling on our room screaming and using explicits about not being able to get in their room. We were terrified. Called the front desk and there was no answer. A few minutes later front desk called and apologized and said the men were taken care of by security. We were there to catch a flight. I had no car. Thankfully they offered 24 hour airport shuttle. At 4 a.m, My daughter and I gathered our stuff and made a fast dash to the lobby. Took the shuttle and sat in the airport for four hours just to feel safe. This place was awful. I felt so unsafe. I’ll never forget this.

Simple place to sleep for a good price. Staff was very nice.

Was a good hotel..location was close to the airport so an occasional plane could be heard but nothing too bad. Just wish the shuttle would've gone to N/O but they only go a mile out. Would stay there again.

Hotel highlights

  • Free continental breakfast
  • Free WiFi in rooms and ...
  • Free parking
  • Onsite dining

Located in Kenner - Louis Armstrong International Airport, Days Inn by Wyndham New Orleans Airport is within a 10-minute drive of Cafe Du Monde and Esplanade Mall. This 166-room, 3-star motel has conveniences like an outdoor pool, free in-room WiFi, and free self parking.


Dining

Free continental breakfast is served each morning from 6 AM to 9 AM. This motel is home to a diner and a bar/lounge.


Rooms

An LCD TV comes with satellite channels, and guests can stay connected with free WiFi. The bathroom offers hair dryers and free toiletries. Other standard amenities include a coffee maker, free local calls, and an ironing board.


Property features

At Days Inn by Wyndham New Orleans Airport, guests enjoy features like an outdoor pool, a fitness center, and free WiFi in public areas. There's free parking, as well as a free airport shuttle (available 24 hours). The 24-hour front desk has staff standing by to help with luggage storage, and answer any questions about the accommodations. Additional amenities include conference space, a business center, and a seasonal outdoor pool.

Room options

Double Room, 2 Double Beds

Full 2 | Sleeps 4

Standard Room, 1 King Bed, Smoking

King 1 | Sleeps 2

Room, 1 King Bed, Accessible

King 1 | Sleeps 2

Double Room, 2 Double Beds

Full 2 | Sleeps 4

Guest reviews for Days Inn by Wyndham New Orleans Airport

Everyone (23) Couples (2) Family (1)
5
Families

They were very polite and respectful. And the establishment was also very clean.

By on Apr 19, 2019

Review comment responded on Apr 22, 2019

Thank you for taking the time to tell us about your experience at Days Inn by Wyndham New Orleans Airport. Please choose us again on your next visit to the area!

5
Everyone

By on Apr 13, 2019

Review comment responded on Apr 22, 2019

Thanks for staying with us. We appreciate your feedback! It was an honor to have you as a guest. Please choose us again on your next visit to the area!

2
Everyone

By on Apr 11, 2019

Review comment responded on Apr 22, 2019

Thanks for taking the time to give your feedback. We're sorry you were unhappy we'll work hard to fix the issue you experienced. Thank you for letting us know.

1
Everyone

Old and smelly. Smells of mildew smoke and the attempt to cover it up. Curtains torn and beds uncomfortable. Noise all night.

By on Apr 9, 2019

Review comment responded on Apr 9, 2019

Thank you for taking the time to share your feedback as it helps us identify the areas we can improve. I was disappointed to learn of your uncomfortable experienced. Our property is currently implementing many of the upgrade to the property . Again, my apologies.

4
Everyone

The closest hotel to the airport. Easy walk, but be careful crossing the busy road - no pedestrian crossing lights. Hotel offers airport shuttle anyway. Room very basic. No fridge, no microwave. Handy 24-hour restaurant in same building.

By on Apr 3, 2019

Review comment responded on Apr 4, 2019

Thank you for allowing us the opportunity to serve you on your stay with us.

3
Partner Couples

Property location to the airport is GREAT. The property itself has some age on it and was impacted by water. The room itself was very large but one mirror was no longer mounted on the wall, just propped up against it, and a towel rack simple fell off the wall with the weight of one towel. Employees were nice, and it's right next to an IHOP for food. Overall, it met our need for a quick night before a cruise leaving New Orleans.

By on Mar 8, 2019

Review comment responded on Mar 11, 2019

Hi Anonymous, thank you for your feedback! My apologies for the issues you encountered during your stay. It was very disappointing to read and I will be sharing this with the entire staff. Thank you for bringing it to our attention.

3
Everyone

Only thing I did not like was some bug was under my bed sheet. They gave another room but same thing happened there. Finally I told them to spray bug spray. Otherwise nothing is wrong.

By on Mar 5, 2019

Review comment responded on Mar 15, 2019

Hi LJ, my apologies for the issues you encountered. Obviously we fell short in so many ways. Again,my apologies.

4
Everyone

By on Feb 28, 2019

Review comment responded on Apr 5, 2019

Thanks for staying with us. We appreciate your feedback.

1
Partner Couples

Awful!!! They lost our reservation and we had to be on the phone with orbitz for over 2 hours total!! Then when we got to the hotel they still had trouble and and to call orbits again. Terrible way to end a vacation

By on Feb 22, 2019

Review comment responded on Feb 27, 2019

Thank you for your feedback. My apologies for the issue you encountered. Again, my apologies.

1
Friends

This hotel was terrible. We normally do very well with Days Inn but this location is the cheapest place ive ever seen. Pool was close the entire time we were there because of the temperature. It was in the 60s and 70s. We checked in at 5 am because to flight delays and theyre internet system was down so they put us in any vacant room they could find. After explaining how exhausted we were to the fromt desk they still called us 4 hours later around 10 am to tell us we needed to move rooms. I asked for a room with a microwave and a refrigerator and they told me it would have been 15 dollar charge. From a customer service stand point you would think theyd want to do something for our inconvenience. They also started closing breakfast at 840 so theyd have time to be done by 9. The refrigerator in the breakfast room had temperatures of 55 ans 59 degrees. Anyone who eats the yogurts in there is destined to get sick. Terrible hotel. Super disappointed.

By on Feb 16, 2019

Review comment responded on Feb 18, 2019

Thank you for taking the time to tell us about your experience at Days Inn by Wyndham New Orleans Airport. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. We appreciate the time you took to share your concerns, and it is our hope that you will give us the opportunity to better serve you in the future.

Days Inn by Wyndham New Orleans Airport

1021 Airline Hwy, Kenner, LA 70062