Hotels in New Lenox

"I was expecting a little higher quality stay here. The bed was pretty comfy and nice clean bathroom. The staff was so friendly and helpful when there was an issue. Only thing is the elevator for the far rooms had me questioning getting on it. Felt a little unsteady, and also the room they gave me had the smell of mold in it. I turned the AC off which helped slightly, but even the day after it still had that lingering smell. Not too bad though. "

"Everything about Chicago Club Inn was exceptional! It was clean,stylish, roomy with excellent service in the free breakfast area. Food was good and service was attentive and efficient. Very tasty breakfast spread.The hotel surpassed all my expectations. The staff was welcoming and accommodating right from the moment I checked in. The full time manager TINA was above and beyond with all the stress I was dealing with in my life.Exceptionally friendly including housekeeping and other staff members with different roles. The view of the courtyard when I open up my back door was splendid...Gazebo, barbecues to cook on, lawn chairs to stretch out on...on a nice sunny day now that April is approaching. Fast Wi-fi. Great location to walkable stores. I enjoyed the pool. Very clean...water at a good temperature. Room was always tidy and fresh. Angie was also such a hard worker doing many jobs. This hotel treated me with care and made me feel extremely safe. As a single traveler, that can be quite hard to come by. Very high appreciation and thanks to Amelio and Mike. They always helped me move with all my belongings. Definitely went the EXTRA mile. In conclusion, I highly recommend this hotel!!!"

"We had a connection cancelled due to severe weather and got stranded in Chicago late in the evening. I booked this hotel on Hotels.com thinking it had an airport shuttle. It did not. When we arrived, the line to checkin was nearly out the door with one young girl working the desk and clearly using her phone to FaceTime someone who was guiding her through every step, every click of the mouse, etc. She was not trained and should not have been there alone. As a result, we stood in line for well over an hour to get checked in and didn't get to sleep until around 2am. This turned a miserable day into two miserable days."