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Hyatt Place Nashville/Franklin/Cool Springs

3.0 star property

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Photo gallery for Hyatt Place Nashville/Franklin/Cool Springs

Lobby
Exterior
Room, 2 Double Beds, Accessible, Bathtub | Premium bedding, desk, blackout drapes, iron/ironing board
Meeting facility
Seasonal outdoor pool

Reviews

8.8 out of 10
Excellent

Popular amenities

  • Free WiFi

Explore the area

View in a map
650 Bakers Bridge Ave, Franklin, TN, 37067
  • Place, CoolSprings Galleria
    ‪9 min walk‬
  • Place, Nashville Zoo
    ‪12 min drive‬
  • Place, Broadway
    ‪17 min drive‬
  • Airport, Nashville, TN (BNA-Nashville Intl.)
    ‪22 min drive‬

Room options

View all photos for Room (2 Double Beds with Sofa Bed)

Premium bedding, desk, blackout drapes, iron/ironing board

Room (2 Double Beds with Sofa Bed)

9.4 out of 10
Exceptional
(86 reviews)
  • 323 sq ft
  • Sleeps 6
  • 2 Double Beds and 1 Double Sofa Bed
  • Free WiFi

View all photos for Room, 1 King Bed with Sofa bed

Premium bedding, desk, blackout drapes, iron/ironing board

Room, 1 King Bed with Sofa bed

9.0 out of 10
Wonderful
(139 reviews)
  • 323 sq ft
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed
  • Free WiFi

View all photos for Room (2 Double Beds & Sofa Bed, High Floor)

Premium bedding, desk, blackout drapes, iron/ironing board

Room (2 Double Beds & Sofa Bed, High Floor)

9.4 out of 10
Exceptional
(25 reviews)
  • 323 sq ft
  • Sleeps 6
  • 2 Double Beds and 1 Double Sofa Bed
  • Free WiFi

View all photos for Room, 1 King Bed with Sofa bed (High Floor)

Premium bedding, desk, blackout drapes, iron/ironing board

Room, 1 King Bed with Sofa bed (High Floor)

9.4 out of 10
Exceptional
(60 reviews)
  • 323 sq ft
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed
  • Free WiFi

View all photos for Room, 1 King Bed, Accessible, Bathtub

Premium bedding, desk, blackout drapes, iron/ironing board

Room, 1 King Bed, Accessible, Bathtub

9.4 out of 10
Exceptional
(29 reviews)
  • 320 sq ft
  • Sleeps 4
  • 1 King Bed
  • Free WiFi

View all photos for Room, 2 Double Beds, Accessible, Bathtub

Room, 2 Double Beds, Accessible, Bathtub | Premium bedding, desk, blackout drapes, iron/ironing board

Room, 2 Double Beds, Accessible, Bathtub

8.8 out of 10
Excellent
(9 reviews)
  • 323 sq ft
  • Sleeps 4
  • 2 Double Beds
  • Free WiFi

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About the neighborhood

Franklin

CoolSprings Galleria is a short stroll from Hyatt Place Nashville/Franklin/Cool Springs, and other popular attractions like The Factory are within a 10-minute drive. This 3-star hotel welcomes guests with 126 rooms and conveniences like free in-room WiFi, free self parking, and a gym.

What's nearby

  • CoolSprings Galleria - 9 min walk - 0.5 miles
  • Nashville Zoo - 12 min drive - 13.0 miles
  • Vanderbilt University - 17 min drive - 18.6 miles
  • Broadway - 17 min drive - 18.9 miles
  • Nissan Stadium - 19 min drive - 19.7 miles

Getting around

  • Nashville Riverfront Station - 18 min drive
  • Nashville International Airport (BNA) - 23 min drive

Restaurants

  • ‪The Cheesecake Factory - ‬15 min walk
  • ‪Samarai Thai - ‬10 min walk
  • ‪Sonic Drive-In - ‬12 min walk
  • ‪Chili's Grill & Bar - ‬9 min walk
  • ‪Starbucks - ‬5 min walk

About this property

Hyatt Place Nashville/Franklin/Cool Springs

At Hyatt Place Nashville/Franklin/Cool Springs, guests have access to a gym, free WiFi in public areas, and meeting rooms. Free parking is included with your stay. The 24-hour front desk has staff standing by to help with concierge services, securing valuables, and luggage storage. Additional amenities include conference space, a business center, and a seasonal outdoor pool.
42-inch flat-screen TVs come with cable channels, and guests can stay connected with free WiFi. Beds are dressed in premium bedding and bathrooms offer hair dryers and designer toiletries. Sitting areas, refrigerators, and coffee makers are also standard. Housekeeping is available on request.
Recreational amenities at the hotel include a fitness center and a seasonal outdoor pool.

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Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free self parking on site
  • Onsite parking includes off-street options

Food and drink

  • Free on-the-go breakfast available 6:30 AM to 9:00 AM on weekdays and 7:00 AM to 10:00 AM on weekends
  • A bar/lounge
  • A coffee shop/cafe
  • A restaurant
  • Snack bar/deli

Restaurants on site

  • The Placery

Things to do

  • Gym
  • Seasonal outdoor pool
  • TV in common areas

Family friendly

  • In-room crib
  • In-room refrigerator
  • Laundry facilities
  • Seasonal outdoor pool
  • Snack bar/deli

Conveniences

  • 24-hour front desk
  • Laundry facilities
  • Luggage storage
  • Safe at front desk
  • Vending machine

Guest services

  • Concierge services
  • Housekeeping (on request)

Business services

  • Business center
  • Conference space
  • Meeting rooms

Accessibility

  • Elevator

More

  • 1 building
  • 6 floors
  • Banquet hall
  • Smoking not allowed

Room amenities

Bedroom

  • Blackout drapes
  • Free crib
  • Premium bedding

Bathroom

  • Designer toiletries
  • Hair dryer
  • Partially-open bathroom
  • Towels provided

Entertainment

  • 42-inch flat-screen TV with premium cable channels

Food and drink

  • Coffee/tea maker
  • Refrigerator

More

  • Air conditioning
  • Connecting rooms available
  • Desk
  • Iron/ironing board
  • Mobile key entry
  • Phone
  • Separate sitting area

Policies

Check-in

Check-in start time: 3 PM; Check-in end time: midnight

Check-out

Check-out before noon

Special check-in instructions

Front desk staff will greet guests on arrival at the property
It is Hyatt's practice to enter any occupied guestroom at a minimum of once within a 24-hour period, even if a guest has requested privacy; appropriate efforts are made to provide advance notice to the registered guest before entering an occupied guestroom
Information provided by the property may be translated using automated translation tools

Renovations and closures

The following facilities are closed seasonally each year. They will be closed from September 5 to May 28:
  • Swimming pool

Access methods

Staffed front desk

Pets

  • This property welcomes pets for USD 100 per accommodation (varies based on length of stay)
  • Dogs only
  • 2 total (25 lbs is the maximum weight per pet)
  • Restrictions apply
  • For more information, guests can reach out to the property at the number on the booking confirmation
  • Service animals exempt from fees

Children and extra beds

  • Children 18 years old and younger stay free when using existing bedding
  • Free cribs/infant beds are available

Property payment types

Important information

Optional extras

These fees and deposits will be charged at check-in, check-out, or the time of service.

  • Pet fee: USD 100 per accommodation (varies based on length of stay)
  • Service animals are exempt from fees

This list may not be comprehensive. Fees and deposits might not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and cash
Cashless transactions are available
Safety features at this property include a carbon monoxide detector, a fire extinguisher, and a smoke detector
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
  • Check-in: 3 PM—-midnight
  • Check-out: noon
The front desk is open 24 hours a day. Driving? This property offers free parking.

We should mention

Details about charges, deposits, or other important information:

  • This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
  • Charges for extra guests may apply and vary depending on the property's policy.
  • A credit card for incidental charges and a government-issued photo ID may be required at check-in.
  • Special requests are subject to availability at the time of check-in and can't be guaranteed. Certain requests may come with additional charges.
  • This property accepts credit cards and cash.
  • Onsite safety features include a carbon monoxide detector, a fire extinguisher, and a smoke detector.
  • Cashless payment methods are available for all transactions and guests can access their rooms with a mobile device.

Additional information about polices, regulations, and more:

  • The seasonal pool is open from May to September.
  • Connecting or adjoining rooms can be requested, but all rooms are subject to availability. Contact the property using the phone number on your booking confirmation.
  • Photos in the property description reflect the brand standard and are shown for illustrative purposes only.
  • No rollaway or extra beds are available.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Hyatt Place Nashville/Franklin/Cool Springs
Hyatt Place Nashville/Franklin/Cool Springs Franklin
Hyatt Place Nashville/Franklin/Cool Springs Hotel
Hyatt Place Nashville/Franklin/Cool Springs Hotel Franklin
Hyatt Place Franklin
Franklin Hyatt
Hyatt Franklin
Hyatt Franklin
Franklin Hyatt
Hyatt Place Franklin
Hyatt Place Nashville/Franklin/Cool Springs Hotel
Hyatt Place Nashville/Franklin/Cool Springs Franklin
Hyatt Place Nashville/franklin/cool Springs Hotel Franklin

Frequently asked questions

Is free cancellation available at Hyatt Place Nashville/Franklin/Cool Springs?

Hyatt Place Nashville/Franklin/Cool Springs provides free cancellation on some room rates. For more details, review the cancellation policy on our site.

How much does it cost to stay at Hyatt Place Nashville/Franklin/Cool Springs?

As of May 24, 2026, prices found for a 1-night stay for 2 adults at Hyatt Place Nashville/Franklin/Cool Springs on May 31, 2026 start from $115, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

What's there to see around Hyatt Place Nashville/Franklin/Cool Springs?

This hotel is located in Franklin within a short 12-minute walk of CoolSprings Galleria. You'll also find The Factory and Franklin Farmers Market within a short drive.

Will I be able to park at Hyatt Place Nashville/Franklin/Cool Springs?

Yes, self parking is offered for free at the hotel.

Does Hyatt Place Nashville/Franklin/Cool Springs include a casino on the premises?

No, Hyatt Place Nashville/Franklin/Cool Springs doesn't have a casino.

Is there an indoor pool at Hyatt Place Nashville/Franklin/Cool Springs?

No, this hotel doesn't have an indoor pool; however, there is an outdoor pool. The seasonal pool is normally open from May until September.

Is Hyatt Place Nashville/Franklin/Cool Springs good for couples?

Couples staying at this hotel will appreciate amenities like premium bedding as well as a restaurant and a bar/lounge.

Does Hyatt Place Nashville/Franklin/Cool Springs have a hot tub?

No, there isn't a spa tub at this hotel.

Does Hyatt Place Nashville/Franklin/Cool Springs have a restaurant that serves breakfast?

Yes, Hyatt Place Nashville/Franklin/Cool Springs serves free on-the-go breakfast at The Placery each morning.

Does Hyatt Place Nashville/Franklin/Cool Springs allow pets to stay free of charge?

Although they can't stay for free, dogs are welcome at Hyatt Place Nashville/Franklin/Cool Springs for a fee of USD 100 per accommodation, per stay.

Does Hyatt Place Nashville/Franklin/Cool Springs have connecting rooms available?

Yes, this hotel has connecting rooms you can book for your group event or vacation.

How far is the airport from Hyatt Place Nashville/Franklin/Cool Springs?

The closest major airport to Hyatt Place Nashville/Franklin/Cool Springs is Nashville International Airport (BNA), which is 19.5 mi away (23 minutes by car). Another top airport is Smyrna, TN (MQY), which is located 25.3 mi away (33-minute drive).

Can I book a room with a balcony at Hyatt Place Nashville/Franklin/Cool Springs?

No, you won't find guestrooms with balconies at Hyatt Place Nashville/Franklin/Cool Springs.

Hyatt Place Nashville/Franklin/Cool Springs Reviews

Reviews

8.8

Excellent

Rating 10 - Excellent. 694 out of 1134 reviews
Rating 8 - Good. 262 out of 1134 reviews
Rating 6 - Okay. 121 out of 1134 reviews
Rating 4 - Poor. 27 out of 1134 reviews
Rating 2 - Terrible. 30 out of 1134 reviews

9.0/10

Cleanliness

9.0/10

Staff & service

8.4/10

Amenities

8.8/10

Property conditions & facilities

Reviews

10/10 Excellent

Christopher, Hot Springs Village

Stayed 1 night in Feb 2026

10/10 Excellent

Alan

Traveled with family
Liked: Cleanliness, staff & service, amenities
Yes
Stayed 1 night in Feb 2026

10/10 Excellent

Raynell, Flint

Nice place to stay for a restful night traveling.
Stayed 1 night in Feb 2026

2/10 Terrible

Ashokkumar

Liked: Amenities, property conditions & facilities
Disliked: Cleanliness
Room needed to clean. Feel sticky when you step near basin and bathroom area.
Stayed 1 night in Feb 2026

10/10 Excellent

Rick

Stayed 1 night in Feb 2026

10/10 Excellent

Rick

Liked: Cleanliness, staff & service, amenities
room/bed very comfortable. very clean. HVAC very good, quiet. nice quilt cover on the bed. loved the desk. shower had good pressure. Hotel was quiet. Bkfst was good. in room microwave was nice. Rick
Stayed 1 night in Feb 2026

10/10 Excellent

Sherrie

Liked: Cleanliness, amenities, property conditions & facilities
Staff
Stayed 2 nights in Feb 2026

10/10 Excellent

Troy

Traveled with partner
Liked: Cleanliness, amenities, property conditions & facilities
everything was just great
Stayed 2 nights in Feb 2026

10/10 Excellent

Anna Ruth

Traveled with partner, Traveled with family
Liked: Cleanliness, property conditions & facilities
Room was clean, mattress was comfortable. Not enough plug ins by bedside table in handicap room.
Stayed 2 nights in Feb 2026

8/10 Good

Morgan

Liked: Cleanliness, amenities, property conditions & facilities
We were in town for a conference, and the room was perfect for our visit. The staff was courteous, the room was a good size and we appreciated the couch in our room for eating lunch or watching tv at night. The breakfast was well seasoned and had a variety between days. The only thing we had to get used to was the channel signals on the tv.
Stayed 4 nights in Feb 2026

8/10 Good

Sara

Traveled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Room was clean and beds were comfortable, not insulated enough to avoid hearing noise in parking lot. Breakfast was tepid not hot. Coffee was good
Stayed 1 night in Jan 2026

2/10 Terrible

Amy

Traveled with partner
Disliked: Cleanliness, amenities, property conditions & facilities
Hotel and rooms are very definitely neglected.
Stayed 4 nights in Feb 2026

8/10 Good

Charles

Business traveler, Traveled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Room was clean and staff were pleasant. Breakfast could use more variety especially in meat selection.
Stayed 4 nights in Feb 2026

6/10 Okay

Linda Sue

Traveled with family
Liked: Cleanliness, amenities
Not. Good breakfast presentation. Air conditioner did not work well
Stayed 1 night in Feb 2026

8/10 Good

Natasa

Liked: Cleanliness, staff & service, amenities
The location is great. Rooms are spacious and clean.
Stayed 1 night in Feb 2026

8/10 Good

Debbie

Traveled with family
Liked: Cleanliness, amenities
Room was great. Front desk could have been more pleasant.
Stayed 1 night in Feb 2026

10/10 Excellent

Keona

Stayed 1 night in Feb 2026

6/10 Okay

Celia

We stayed in a room with a pullout couch for our kids and the furniture was arranged in such a way that we had to move everything to get the couch out. The TV didn’t work. We were supposed to get new sheets/towels/housekeeping Sunday and never did. Stayed for 3 nights. It was just okay. Breakfast was great. Hotel very dayed
Stayed 3 nights in Jan 2026

10/10 Excellent

Corey

Traveled with partner
Liked: Cleanliness, property conditions & facilities
Disliked: Amenities
Great rooms
Stayed 2 nights in Feb 2026

8/10 Good

Barb

Stayed 1 night in Feb 2026

8/10 Good

Chantal

Traveled with family
Liked: Cleanliness, amenities
Main areas of hotel were very clean. Housekeeping of our room was infrequent. Best amenity was an onsite washer and dryer for customer use via an app.
Stayed 2 nights in Jan 2026

10/10 Excellent

Darlene

Liked: Cleanliness, amenities, property conditions & facilities
Staff was cutious. Room was clean and veryspacious. Bead and pillows were very comfortable. Breakfast was great, including the fresh fruit and berries. The sink/water in the room had a bad smell. Staff said they would have it looked at. We would definatetly stay there again.
Stayed 1 night in Feb 2026

10/10 Excellent

Tony

Room clean and nice updated fixtures in bathroom! Breakfast was outstanding, eggs, sausage, fruit, oatmeal, cereals, toast and bagels! What more could you ask for?!
Stayed 1 night in Feb 2026

10/10 Excellent

David

Stayed 1 night in Feb 2026

10/10 Excellent

Richard

Business traveler
Liked: Cleanliness, staff & service, amenities
I loved the room, the desk, the couch, bed was comfy, nice temp control. Nice breakfast too! Staff friendly. Facility was very clean. Lots of smiles.
Stayed 1 night in Feb 2026

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