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Hampton Inn & Suites Nashville/Franklin (Cool Springs)

2.5 star property
Pet-friendly hotel with free breakfast connected to a shopping center in Franklin

Choose dates to view prices

Photo gallery for Hampton Inn & Suites Nashville/Franklin (Cool Springs)

Exterior
Suite, 1 King Bed with Sofa bed, Accessible, Bathtub (Kitchen, Non Smoking) | Private kitchen | Coffee/tea maker, cookware/dishes/utensils
View from room
Premium bedding, down comforters, pillowtop beds, in-room safe
Reception

Reviews

8.6 out of 10
Excellent

Popular amenities

  • Room service
  • Pool
  • Gym
  • Housekeeping

Explore the area

Map
7141 S Springs Dr, Franklin, TN, 37067
  • CoolSprings Galleria
    ‪3 min walk‬
  • Aspen Grove Park
    ‪15 min walk‬
  • The Factory
    ‪7 min drive‬
  • Nashville, TN (BNA-Nashville Intl.)
    ‪27 min drive‬

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Room options

View all photos for Room, 1 King Bed, Pool View (Shower Only)

Outdoor pool

Room, 1 King Bed, Pool View (Shower Only)

8.8 out of 10
Excellent
(5 reviews)
  • Sleeps 3
  • 1 King Bed

View all photos for Suite, 1 King Bed with Sofa bed, Non Smoking, Kitchen

Premium bedding, down comforters, pillowtop beds, in-room safe

Suite, 1 King Bed with Sofa bed, Non Smoking, Kitchen

9.0 out of 10
Wonderful
(11 reviews)
  • 576 sq ft
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Room, 1 King Bed with Sofa bed, Non Smoking, Pool View

Outdoor pool

Room, 1 King Bed with Sofa bed, Non Smoking, Pool View

  • 300 sq ft
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Suite, 1 King Bed with Sofa bed, Kitchen, Pool View (Non Smoking)

Outdoor pool

Suite, 1 King Bed with Sofa bed, Kitchen, Pool View (Non Smoking)

9.0 out of 10
Wonderful
(2 reviews)
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Room, 2 Queen Beds, Non Smoking

Premium bedding, down comforters, pillowtop beds, in-room safe

Room, 2 Queen Beds, Non Smoking

8.8 out of 10
Excellent
(3 reviews)
  • 300 sq ft
  • Sleeps 4
  • 2 Queen Beds

View all photos for Room, 1 King Bed with Sofa bed, Non Smoking (Large)

Premium bedding, down comforters, pillowtop beds, in-room safe

Room, 1 King Bed with Sofa bed, Non Smoking (Large)

9.0 out of 10
Wonderful
(2 reviews)
  • 400 sq ft
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Room, 2 Queen Beds, Non Smoking, Pool View

Outdoor pool

Room, 2 Queen Beds, Non Smoking, Pool View

9.6 out of 10
Exceptional
(8 reviews)
  • Sleeps 4
  • 2 Queen Beds

View all photos for Room, 1 King Bed, Accessible (Roll-In Shower)

Premium bedding, down comforters, pillowtop beds, in-room safe

Room, 1 King Bed, Accessible (Roll-In Shower)

10.0 out of 10
Exceptional
(1 review)
  • 301 sq ft
  • Sleeps 3
  • 1 King Bed

View all photos for Suite, 1 King Bed with Sofa bed, Accessible, Bathtub (Kitchen, Non Smoking)

Premium bedding, down comforters, pillowtop beds, in-room safe

Suite, 1 King Bed with Sofa bed, Accessible, Bathtub (Kitchen, Non Smoking)

8.6 out of 10
Excellent
(4 reviews)
  • 576 sq ft
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Room, 1 King Bed with Sofa bed (Shower Only)

27-inch TV with digital channels, video-game console

Room, 1 King Bed with Sofa bed (Shower Only)

9.2 out of 10
Wonderful
(7 reviews)
  • 300 sq ft
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Room, 2 Queen Beds, Accessible, Bathtub (Pool View)

Outdoor pool

Room, 2 Queen Beds, Accessible, Bathtub (Pool View)

  • Sleeps 4
  • 2 Queen Beds

View all photos for Room, 2 Queen Beds, Non Smoking

Premium bedding, down comforters, pillowtop beds, in-room safe

Room, 2 Queen Beds, Non Smoking

  • Sleeps 4
  • 2 Queen Beds

View all photos for Room, 1 King Bed, Accessible, Bathtub

Premium bedding, down comforters, pillowtop beds, in-room safe

Room, 1 King Bed, Accessible, Bathtub

8.0 out of 10
Very good
(1 review)
  • 301 sq ft
  • Sleeps 3
  • 1 King Bed

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About the neighborhood

Franklin

Located within a 5-minute walk of CoolSprings Galleria, Hampton Inn & Suites Nashville/Franklin (Cool Springs) is within a mile (2 km) of Aspen Grove Park. This 127-room hotel has conveniences like free breakfast, an outdoor pool, and free in-room WiFi. Located centrally in Franklin, it's connected to a shopping center and also close to Iasis Health Care and Saint Thomas Medical Partners.

What's nearby

  • CoolSprings Galleria - 3 min walk - 0.2 miles
  • Aspen Grove Park - 15 min walk - 0.8 miles
  • The Factory - 7 min drive - 4.7 miles
  • Franklin Farmers Market - 7 min drive - 4.7 miles
  • Franklin Theatre - 8 min drive - 5.3 miles

Getting around

  • Nashville Riverfront Station - 23 min drive
  • Nashville International Airport (BNA) - 23 min drive

Restaurants

  • ‪The Cheesecake Factory - ‬9 min walk
  • ‪Chick-fil-A - ‬5 min walk
  • ‪Starbucks - ‬13 min walk
  • ‪Starbucks - ‬9 min walk
  • ‪Panera Bread - ‬8 min walk

About this property

Hampton Inn & Suites Nashville/Franklin (Cool Springs)

Pet-friendly hotel with free breakfast connected to a shopping center in Franklin
At Hampton Inn & Suites Nashville/Franklin (Cool Springs), guests enjoy an outdoor pool, a gym, and free WiFi in public areas. There's free parking and an area shuttle. Multilingual staff at the front desk are standing by 24/7 to help with securing valuables, tours or tickets, and luggage storage. Additional amenities include coffee/tea in a common area, a meeting room, and express check-in.
Guests can expect 27-inch TVs with digital channels and video-game consoles, along with free WiFi and wired Internet. Bathrooms offer hair dryers and free toiletries, and pillowtop beds with premium bedding and down comforters ensure a restful night. Coffee makers, free local calls, and safes are also standard. Housekeeping is available on request.
Recreational amenities at the hotel include an outdoor pool and a fitness center.

The recreational activities listed below are available either on site or nearby; fees may apply.

Languages

English, Spanish

Similar properties

Lobby

Comfort Inn & Suites Nashville Franklin Cool Springs

  • Pool
  • Breakfast included
  • Parking included
  • Free WiFi
9.2 out of 10, Wonderful, 1,000 reviews
$87 nightly
The price is $102
Jul 27 - Jul 28
Total includes taxes and fees
Comfort Inn & Suites Nashville Franklin Cool Springs

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi

Parking and transportation

  • Electric car charging station on site
  • Area shuttle (surcharge)
  • Free self parking on site
  • Wheelchair-accessible parking and van parking available

Food and drink

  • Free on-the-go breakfast available daily 6:00 AM to 10:00 AM
  • Coffee and tea in common areas

Things to do

  • Gym
  • Outdoor pool
  • Shopping mall
  • TV in common areas

Family friendly

  • Grocery/convenience store
  • In-room crib
  • Laundry facilities
  • Outdoor pool

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Grocery/convenience store
  • Laundry facilities
  • Luggage storage
  • Safe at front desk
  • Vending machine

Guest services

  • Change of bedsheets (on request)
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Proposal/romance packages
  • Tour and ticket assistance

Business services

  • Meeting room

Outdoors

  • Garden
  • Picnic area
  • Terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices
  • Braille/raised signage
  • Elevator
  • Handrails in stairways
  • Phone accessibility kit
  • Stair-free path to entrance
  • Visual alarms in hallways
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible gym
  • Wheelchair-accessible parking
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible pool
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible van parking

More

  • 4 floors
  • Banquet hall
  • Built in 1996
  • Smoking not allowed
  • Vegan dining options
  • Vegetarian breakfast available
  • Vegetarian dining options

Room amenities

Bedroom

  • Down comforter
  • Free crib
  • Hypo-allergenic bedding
  • Pillowtop mattress
  • Premium bedding

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Towels provided

Entertainment

  • 27-inch TV with digital channels
  • Video game console

Food and drink

  • Coffee/tea maker
  • Cookware, dishware, and utensils
  • Room service

More

  • Air conditioning (climate-controlled)
  • Connecting rooms available
  • Desk
  • Free local calls
  • Iron/ironing board
  • Mobile key entry
  • Phone
  • Recycling
  • Safe
  • Water-efficient showers

Policies

Check-in

Check-in start time: 4:00 PM; Check-in end time: midnight
Contactless check-in available
Express check-in available
Minimum check-in age: 21

Check-out

Check-out before 11:00 AM
Contactless check-out available
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

  • This property welcomes pets for USD 50.00 per accommodation, per stay, plus a deposit of USD 50.00 per stay
  • Dogs and cats only
  • Service animals exempt from fees

Children and extra beds

  • Up to 3 kids 18 years old and younger stay free when using existing bedding
  • Free cribs/infant beds are available

Property payment types

Important information

Fees

You'll be asked to pay these charges at the property:

  • Deposit: USD 10.00 per day

These are all of the charges provided to us by the property.

Optional extras

These fees and deposits will be charged at check-in, check-out, or the time of service.

  • Pet deposit: USD 50.00 per stay
  • Pet fee: USD 50.00 per accommodation, per stay
  • Service animals are exempt from fees

This list may not be comprehensive. Fees and deposits might not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
Cashless transactions are available
Safety features at this property include a carbon monoxide detector, a smoke detector, and window guards
This property affirms that it follows the cleaning and disinfection practices of CleanStay (Hilton)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
  • Check-in: 4:00 PM—-midnight
  • Check-out: 11:00 AM
  • Minimum check-in age: 21
The front desk is open 24 hours a day, and checking in and out are easy with express services. Driving? This property offers free parking, along with a car charging station.

We should mention

Details about charges, deposits, or other important information:

  • This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
  • Charges for extra guests may apply and vary depending on the property's policy.
  • A cash deposit for incidental charges and a government-issued photo ID may be required at check-in.
  • Special requests are subject to availability at the time of check-in and can't be guaranteed. Certain requests may come with additional charges.
  • This property accepts credit cards, debit cards, and cash.
  • Onsite safety features include a carbon monoxide detector, a smoke detector, and window guards.
  • Cashless payment methods are available for all transactions and guests can access their rooms with a mobile device.
  • This property affirms that it follows the cleaning and disinfection practices of CleanStay (Hilton).

Additional information about polices, regulations, and more:

  • Connecting or adjoining rooms can be requested, but all rooms are subject to availability. Contact the property using the phone number on your booking confirmation.
  • No rollaway or extra beds are available.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

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Frequently asked questions

Is a free cancellation option available at Hampton Inn & Suites Nashville/Franklin (Cool Springs)?

Hampton Inn & Suites Nashville/Franklin (Cool Springs) provides free cancellation on select room rates. If you'd like to learn more, look at the cancellation policy on Orbitz.

How much does it cost to stay at Hampton Inn & Suites Nashville/Franklin (Cool Springs)?

As of Jul 2, 2025, prices found for a 1-night stay for 2 adults at Hampton Inn & Suites Nashville/Franklin (Cool Springs) on Jul 27, 2025 start from $101.15, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

What's there to see around Hampton Inn & Suites Nashville/Franklin (Cool Springs)?

This hotel is located in Franklin, just steps from CoolSprings Galleria. You'll also find The Factory and Franklin Farmers Market within a short drive.

Is parking available on site at Hampton Inn & Suites Nashville/Franklin (Cool Springs)?

Yes, self parking is offered for free at the hotel. Accessible parking and electric car charging are also available for guests.

Does Hampton Inn & Suites Nashville/Franklin (Cool Springs) feature a casino on the premises?

No, Hampton Inn & Suites Nashville/Franklin (Cool Springs) doesn't have a casino.

Will I find an indoor pool at Hampton Inn & Suites Nashville/Franklin (Cool Springs)?

No, this hotel doesn't have an indoor pool; however, there is an outdoor pool.

Is Hampton Inn & Suites Nashville/Franklin (Cool Springs) a good place to stay for couples?

Couples staying at this hotel will appreciate amenities like a pillowtop mattress and free Internet access as well as an outdoor pool.

Does Hampton Inn & Suites Nashville/Franklin (Cool Springs) have a hot tub?

No, there isn't a spa tub at this hotel.

Does Hampton Inn & Suites Nashville/Franklin (Cool Springs) feature a restaurant that includes a breakfast menu?

Hampton Inn & Suites Nashville/Franklin (Cool Springs) offers free on-the-go breakfast each morning though there is no restaurant.

Will Hampton Inn & Suites Nashville/Franklin (Cool Springs) allow pets to stay for free?

Although they can't stay for free, cats and dogs are welcome at Hampton Inn & Suites Nashville/Franklin (Cool Springs) for a fee of USD 50.00 per accommodation, per stay. A deposit of USD 50.00 per stay is collected.

Does Hampton Inn & Suites Nashville/Franklin (Cool Springs) have connecting rooms?

Yes, you can book connecting guestrooms at this hotel for your group or family vacation.

What is the closest airport to Hampton Inn & Suites Nashville/Franklin (Cool Springs)?

The closest major airport to Hampton Inn & Suites Nashville/Franklin (Cool Springs) is Nashville International Airport (BNA), which is 20.6 mi away (23 minutes by car). Another top airport is Smyrna, TN (MQY), which is around 16.5 mi away.

Are there rooms with balconies at Hampton Inn & Suites Nashville/Franklin (Cool Springs)?

No, at Hampton Inn & Suites Nashville/Franklin (Cool Springs), there aren't any guestrooms that list a balcony.

Hampton Inn & Suites Nashville/Franklin (Cool Springs) Reviews

Reviews

8.6

Excellent

Rating 10 - Excellent. 303 out of 576 reviews
Rating 8 - Good. 174 out of 576 reviews
Rating 6 - Okay. 59 out of 576 reviews
Rating 4 - Poor. 25 out of 576 reviews
Rating 2 - Terrible. 15 out of 576 reviews

9.0/10

Cleanliness

9.0/10

Staff & service

8.6/10

Amenities

8.6/10

Property conditions & facilities

8.8/10

Eco-friendliness

Reviews

6/10 Okay

Kelly, seattle

Traveled with family
Liked: Cleanliness
Disliked: Amenities
Checking in all was good. Yes eco-friendly on the surface but no recycle. You should check that info on the booking site matches the hotel site. I specifically booked here because check out was supposed to be noon. It wasn’t. Our room was never cleaned during our stay. I asked for more towels. After some back and forth we never got them. The buffet is monitored but the tables were never cleaned by staff.
Stayed 3 nights in May 2025

10/10 Excellent

Stephen

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Large clean room
Stayed 4 nights in Apr 2025

8/10 Good

Donna

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Adequate hotel. A little dated, but fit our needs. Convenient to everywhere we wanted to go, including downtown. Breakfast was nice. The main thing we didn’t care for were the flat pillows(requested new ones and they were the same). And the TV would just turn off after a while for no known reason. We would still stay here again.
Stayed 2 nights in Apr 2025

10/10 Excellent

Dennis Ferrer, Aiea

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Love staying here. Just have one request and that’s to get firmer pillows at least.
Stayed 4 nights in Mar 2025

8/10 Good

Joshua

Traveled with family
Liked: Cleanliness, staff & service, room comfort
Stayed 2 nights in Mar 2025

10/10 Excellent

Gregg

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very well kept hotel. Would definitely stay again!
Stayed 2 nights in Mar 2025

10/10 Excellent

Tami

Traveled with family
Stayed 1 night in Mar 2025

10/10 Excellent

Steven

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very friendly staff. Clean entry and room. Enjoyed the breakfast in the mornings. Good variety, and tasty items for hotel free food.
Stayed 2 nights in Mar 2025

10/10 Excellent

JENNIFER

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 4 nights in Mar 2025

10/10 Excellent

William

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
One of best Hampton in the chain
Stayed 1 night in Feb 2025

6/10 Okay

Kozue

Liked: Staff & service
Dirty
Stayed 1 night in Mar 2025

10/10 Excellent

Xochil

Liked: Cleanliness, staff & service, property conditions & facilities
It was convenient
Stayed 1 night in Mar 2025

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Feb 2025

10/10 Excellent

Dave

Traveled with pets
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Easy checkin and very helpful person at the desk.
Stayed 1 night in Mar 2025

10/10 Excellent

Janaye

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Our stay was great!! We will definitely book again if in the area!
Stayed 2 nights in Feb 2025

8/10 Good

Emily

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Feb 2025

8/10 Good

Samantha

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Rooms were clean and comfortable. Location was fantasfic
Stayed 2 nights in Feb 2025

8/10 Good

Alan

Liked: Staff & service, property conditions & facilities
Great room but we found a roach in the bathroom
Stayed 1 night in Feb 2025

10/10 Excellent

John, Saint Louis

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We have stayed here many times on our way to/from Florida. Very consistent with service and staff. Excellent property!
Stayed 1 night in Jan 2025

10/10 Excellent

Andrea

Business traveler, Traveled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
We enjoy Hampton Inn. They have always met all our needs.
Stayed 1 night in Jan 2025

2/10 Terrible

Gwen

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Dec 2024

8/10 Good

Jim

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Jan 2025

10/10 Excellent

Ken

Stayed 1 night in Jan 2025

10/10 Excellent

Mark

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Dec 2024

10/10 Excellent

cruz Alejandro Mercado

Stayed 2 nights in Nov 2024

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