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Recent guest reviews

Close to great restaurants, shopping, and has GREAT value.

Clean, Comfortable, Convenient Accommodations. Courteous/Caring Staff, met all our needs. Made for a most enjoyable visit, despite personal challenges we were dealing with at the time of our stay. A PLUS RATING

Very accommodating. Also walking distance to decent restaurant.

Great place to stay friendly staff very accommodating and would definitely stay there again. Great location to all of the shops and etc.

They are all very nice people and the room was great.

fine, clean and acceptable. Would recommend and would stay again if we're in Franklin, TN.

Hotel is conveniently located next to a large mall with easy access to the freeway. The continental breakfast was excellent as well.

Very friendly staff. Everything was very clean. Room was large, clean and comfy. Close to everything. Wifi was slow

Parking lot was dangerous due to ice. Staff was nice. Breakfast quality has gone down hill at Hampton.

Good location, great access to work, and dinning. Clean rooms

My boyfriend and I stopped at this Hampton on our way home from New Orleans on 9/28. The hotel was nicely decorated and clean as was the room itself. The next morning our bathroom light was out, so I went to the front desk around 7:30am to ask if it could be replaced while we ate breakfast. After about 30 minutes, I went back to the front desk to check on the status only to find out that the maintenance person had just arrived for his shift. After a couple tries, he was still unsuccessful with getting light back in our bathroom. By this time, over an hour had passed and we needed to get on our way, so we left with no shower,etc. (not too pleasant). The very nice lady at the front desk assured me that the manager would call me the next day to discuss the issue and she suggested that I be given a credit for a free one-night stay at Hampton for a future visit. I have not heard from the manager. I understand things happen that are out of their control, but some follow up by the manager would have been appreciated.

This hotel was in a great location close to the mall, restaurants, and the great town of Franklin. Our room was clean and comfortable, and the breakfast had a great selection of hot and cold foods. The staff was helpful and friendly. I plan to stay there again.

I found this hotel to be clean, with a great hot breakfast bar, and a pleasant staff. It is close to many local attractions. Seems to be used by teams and other large groups which caused some extra noise early in the morning and crowds at the breakfast area . Overall I was pleased.

Checked in late in the evening. My room was clean and warm for the newly cool weather. I had a quick check out in the morning, grabbed a couple of items from the breakfast area and was on my way to work.

Close to mall and many restaurants. Needs a better gym and bigger pool area but other than that this place with the surrounding environment is exceptional.

I was traveling there with family. We were planning to do a nice lunch somewhere, but we ended up having breakfast at the hotel, mainly because it was free. Big mistake. The breakfast there was generally bad; even the orange juice tasted wrong, like it was diluted. And because we ate that, we missed out on having a proper meal somewhere else in Nashville, since our appetites were all spoiled both for breakfast and for lunch. If you plan to go here, it's not a bad decision; just leave breakfast out of the equation, and don't plan to eat here. For heaven's sake, go somewhere nice to eat. In fairness to this Hampton Inn, I must disclose that I have eaten the breakfast at other Hampton Inns all over the country, and this is not any worse than any of the others. They're all about the same, and not worth your time.

S Springs Dr Franklin TN

Hotel highlights

  • Walking distance to CoolSprings Galleria
  • Free on-the-go breakfast
  • Free WiFi in rooms and public areas
  • Free parking

Within a short walk of CoolSprings Galleria, Hampton Inn & Suites Nashville/Franklin (Cool Springs) is within a mile (2 km) of Aspen Grove Park. This 127-room hotel has conveniences like free breakfast, an outdoor pool, and free in-room WiFi. Located centrally in Franklin, it's connected to a shopping center and also close to Iasis Health Care and Saint Thomas Medical Partners.


Dining

Start your day off right with a free on-the-go breakfast, served each morning from 6 AM to 10 AM. Savor a meal from the comfort of your room with room service.


Rooms

All 127 rooms provide coffee makers, free local calls, and safes. Guests can expect 27-inch TVs with digital channels and video-game consoles, along with free WiFi and wired Internet. Bathrooms offer hair dryers and free toiletries, and pillowtop beds with premium bedding and down comforters ensure a restful night. Ironing boards, desks, and wardrobes or closets are other standard amenities. Bathrooms are shared.


Property features

At Hampton Inn & Suites Nashville/Franklin (Cool Springs), guests enjoy an outdoor pool, a fitness center, and free WiFi in public areas. There's free parking and an area shuttle for a fee. Multilingual staff at the front desk are standing by 24/7 to help with securing valuables, luggage storage, and tours or tickets. Additional amenities include a meeting room, a 24-hour business center, and coffee/tea in a common area.

Room options

Room, 1 King Bed, Non Smoking (Shower Only)

1 King Bed | Sleeps 3

Room, 2 Queen Beds, Accessible, Bathtub

2 Queen Beds | Sleeps 4

Room, 1 King Bed, Accessible (Roll-In Shower)

1 King Bed | Sleeps 3

Room, 1 King Bed, Pool View

1 King Bed | Sleeps 3

Guest reviews for Hampton Inn & Suites Nashville/Franklin (Cool Springs)

Everyone (3) Couples (4) Business (4) Family (3) Friends (2)
4
Everyone

By on Jan 19, 2021

Review comment responded on Mar 12, 2021

Thank you for your recent stay at Hampton Inn & Suites Franklin. I am very pleased that you enjoyed your stay with us. Your feedback helps us to make our goals. We are looking forward to accommodating you again during your next visit.

5
Family

Close to great restaurants, shopping, and has GREAT value.

By on Oct 19, 2019

Review comment responded on Oct 20, 2019

Thank you for your recent stay at the Hampton Inn & Suites Franklin, TN and for taking the time to rate and review our property. We look forward to accommodating you in the future.

5
Partner Couples

Clean, Comfortable, Convenient Accommodations. Courteous/Caring Staff, met all our needs. Made for a most enjoyable visit, despite personal challenges we were dealing with at the time of our stay. A PLUS RATING

By on Aug 6, 2019

Review comment responded on Aug 6, 2019

Thank you for your A Plus Rating! We strive for our guest to have the best experience possible when they stay with us. We hope that you allow us to accommodate you if you're ever in the Franklin/Nashville area in the future.

5
Business Business

Very accommodating. Also walking distance to decent restaurant.

By on Aug 3, 2019

Review comment responded on Aug 6, 2019

I am so pleased that you enjoyed your stay. We hope to accommodate you in the future.

5
Family with small children Family

Great place to stay friendly staff very accommodating and would definitely stay there again. Great location to all of the shops and etc.

By on Apr 15, 2019

Review comment responded on Apr 15, 2019

We are so glad you enjoyed your stay with us and appreciate you taking time to share your impressions. We hope to welcome you back the next time you are in the area.

5
Partner Couples Business Business

They are all very nice people and the room was great.

By , from WI on Feb 24, 2019

Review comment responded on Apr 9, 2019

Thank you, Kurt! We are very glad to hear you enjoyed your stay with us. We hope to see you again the next time you are in the area.

5
Everyone

fine, clean and acceptable. Would recommend and would stay again if we're in Franklin, TN.

By on Oct 30, 2017

5
Everyone

Hotel is conveniently located next to a large mall with easy access to the freeway. The continental breakfast was excellent as well.

By on Sep 21, 2017

4

trip for 2

Couples

Very friendly staff. Everything was very clean. Room was large, clean and comfy. Close to everything. Wifi was slow

By on Oct 6, 2015

4

business

Business

Parking lot was dangerous due to ice. Staff was nice. Breakfast quality has gone down hill at Hampton.

By on Feb 22, 2015

Hampton Inn & Suites Nashville/Franklin (Cool Springs)

7141 S Springs Dr, Franklin, TN 37067
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