Very comfortable, spacious room, clean. The bed was very comfortable. I'm a bit of a clean freak, so I did notice the carpets could probably use a deep clean, and it is starting to show signs of wear and need for small repairs/updates. But nothing egregious, and the staff was very friendly.
Nice place Good location
Very nice and comfortable - excellent staff and good breakfast served
Got what I expected and what I paid for. Was there for a week for business. Room was sectioned off with sitting area, desk/work area, sleeping area, and bathroom area. Felt less like a hotel and more like a mini-home. Wish gym had weights. Probably didn’t because of COVID precautions.
Nice hotel, so quiet, felt so comfortable. Highly recommend!
Our stay here was very nice!! The guy that checked us in was super friendly and helpful throughout our stay! He fixed our TV and was really apologetic about our inconvenience which wasn't a huge inconvenience. We ordered food one night and it was really tasty. The breakfast was actually pretty decent and coffee tasted good too. The room was clean and the bed was comfortable too. Honestly, this is one of the nicer chain hotels I've stayed at and the hospitality of the staff definitely made it even better! We would definitely stay here again if we come back this way.
When I was there in December of 2021 you had to ask to get the room cleaned due to staffing problems. I didn't know that so my room wasn't cleaned for 2 days. Not really a big deal to me but my girlfriend wasn't too happy about it. They brought me clean towels and more coffee when I asked so I was happy. It's a nice place with nice people and I would stay here again.
Staff was friendly and the room was clean , I didnt know rooms are not cleaned daily , but found out this is standard in the industry.
Very clean. Very comfortable beds and spacious rooms.
Always stay here on my trip home from Florida. I miss the bar & restaurant being open before COVID.
Very nice and safe hotel. Morning coffee was a bit weak. Beds comfortable plenty of room.
In a quiet safe area. Free breakfast was good and ready at the time we requested. Lots of quality restaurants nearby, also shopping.
CoolSprings Galleria is a short stroll from Hyatt Place Nashville/Franklin/Cool Springs, and other popular attractions like The Factory are within a 10-minute drive. This 3-star hotel welcomes guests with 126 rooms and conveniences like free in-room WiFi, free self parking, and a gym.
Free on-the-go breakfast is served on weekdays from 6:30 AM to 9:00 AM and on weekends from 7:00 AM to 10:00 AM. Get an energy boost at the coffee shop/cafe, or grab a drink at the bar/lounge.
42-inch flat-screen TVs come with cable channels, and guests can stay connected with free WiFi. Beds are dressed in premium bedding and bathrooms offer hair dryers and designer toiletries. Sitting areas, refrigerators, and coffee makers are also standard. Housekeeping is available on request.
At Hyatt Place Nashville/Franklin/Cool Springs, guests have access to a gym, free WiFi in public areas, and meeting rooms. Free parking is included with your stay. The 24-hour front desk has staff standing by to help with concierge services, luggage storage, and securing valuables. Additional amenities include conference space, a business center, and a seasonal outdoor pool.
Very comfortable, spacious room, clean. The bed was very comfortable. I'm a bit of a clean freak, so I did notice the carpets could probably use a deep clean, and it is starting to show signs of wear and need for small repairs/updates. But nothing egregious, and the staff was very friendly.
Nice place Good location
Thank you for your review, Marvin!
Very nice and comfortable - excellent staff and good breakfast served
Thanks for the review, James! Glad you enjoyed the breakfast!
Got what I expected and what I paid for. Was there for a week for business. Room was sectioned off with sitting area, desk/work area, sleeping area, and bathroom area. Felt less like a hotel and more like a mini-home. Wish gym had weights. Probably didn’t because of COVID precautions.
Thank so for the review, David! Gym weights are on their way!
Nice hotel, so quiet, felt so comfortable. Highly recommend!
Thanks for the review, Emily! Come back and visit us again soon!
Our stay here was very nice!! The guy that checked us in was super friendly and helpful throughout our stay! He fixed our TV and was really apologetic about our inconvenience which wasn't a huge inconvenience. We ordered food one night and it was really tasty. The breakfast was actually pretty decent and coffee tasted good too. The room was clean and the bed was comfortable too. Honestly, this is one of the nicer chain hotels I've stayed at and the hospitality of the staff definitely made it even better! We would definitely stay here again if we come back this way.
Thank you for the nice review, Betsy! We hope you will visit us again soon!
When I was there in December of 2021 you had to ask to get the room cleaned due to staffing problems. I didn't know that so my room wasn't cleaned for 2 days. Not really a big deal to me but my girlfriend wasn't too happy about it. They brought me clean towels and more coffee when I asked so I was happy. It's a nice place with nice people and I would stay here again.
Thank you for your review! I am glad we were still able to take care of your needs during your stay!
Staff was friendly and the room was clean , I didnt know rooms are not cleaned daily , but found out this is standard in the industry.
Thanks for staying with us. We appreciate your feedback!
Thank you, Christina, for your review!