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Recent guest reviews

Our stay here was very nice!! The guy that checked us in was super friendly and helpful throughout our stay! He fixed our TV and was really apologetic about our inconvenience which wasn't a huge inconvenience. We ordered food one night and it was really tasty. The breakfast was actually pretty decent and coffee tasted good too. The room was clean and the bed was comfortable too. Honestly, this is one of the nicer chain hotels I've stayed at and the hospitality of the staff definitely made it even better! We would definitely stay here again if we come back this way.

When I was there in December of 2021 you had to ask to get the room cleaned due to staffing problems. I didn't know that so my room wasn't cleaned for 2 days. Not really a big deal to me but my girlfriend wasn't too happy about it. They brought me clean towels and more coffee when I asked so I was happy. It's a nice place with nice people and I would stay here again.

Staff was friendly and the room was clean , I didnt know rooms are not cleaned daily , but found out this is standard in the industry.

Very clean. Very comfortable beds and spacious rooms.

Always stay here on my trip home from Florida. I miss the bar & restaurant being open before COVID.

Very nice and safe hotel. Morning coffee was a bit weak. Beds comfortable plenty of room.

In a quiet safe area. Free breakfast was good and ready at the time we requested. Lots of quality restaurants nearby, also shopping.

Very clean and comfortable room. We will be staying there again.

Very friendly and supportive staff. Great, clean rooms.

We liked everything about the property but didnt like the bus load of loud, rude people that came in on our second day.

Unfortunately we were unable to eat breakfast either morning of our stay because they ran out of food. Very disappointed

Wonderful employee’s were all very helpful and friendly

Bakers Bridge Ave Franklin TN

Hotel highlights

  • Close to CoolSprings Galleria
  • Free on-the-go breakfast
  • Free WiFi in rooms and public areas
  • Free parking

Located 0.8 mi (1.3 km) from CoolSprings Galleria, Hyatt Place Nashville/Franklin/Cool Springs is within a 10-minute drive of other popular attractions like The Factory. This 3-star hotel welcomes guests with 126 rooms and conveniences like free in-room WiFi, free self parking, and a gym.


Dining

Free on-the-go breakfast is served each morning from 6:30 AM to 9:30 AM. Get an energy boost at the coffee shop/cafe, or grab a drink at the bar/lounge.


Rooms

Guests can expect to find free WiFi and 42-inch flat-screen TVs with cable channels and pay movies. Beds are dressed in premium bedding and bathrooms offer hair dryers and designer toiletries. Sitting areas, refrigerators, and coffee makers are also standard.


Property features

At Hyatt Place Nashville/Franklin/Cool Springs, guests have access to a gym, free WiFi in public areas, and conference space. Free parking is included with your stay. The 24-hour front desk has staff standing by to help with concierge services, dry cleaning/laundry, and securing valuables. Additional amenities include a business center, a seasonal outdoor pool, and free newspapers.

Room options

Room (2 Double Beds with Sofa Bed)

2 Double Beds and 1 Double Sofa Bed | Sleeps 6

Room, 1 King Bed with Sofa bed (High Floor)

1 King Bed and 1 Double Sofa Bed | Sleeps 4

Room, 1 King Bed, Accessible, Bathtub

1 King Bed | Sleeps 4

Room, 1 King Bed with Sofa bed

1 King Bed and 1 Double Sofa Bed | Sleeps 4

Guest reviews for Hyatt Place Nashville/Franklin/Cool Springs

Everyone (27) Couples (4) Family (8)
5
Partner Couples

Our stay here was very nice!! The guy that checked us in was super friendly and helpful throughout our stay! He fixed our TV and was really apologetic about our inconvenience which wasn't a huge inconvenience. We ordered food one night and it was really tasty. The breakfast was actually pretty decent and coffee tasted good too. The room was clean and the bed was comfortable too. Honestly, this is one of the nicer chain hotels I've stayed at and the hospitality of the staff definitely made it even better! We would definitely stay here again if we come back this way.

By on May 24, 2022

Review comment responded on Jun 13, 2022

Thank you for the nice review, Betsy! We hope you will visit us again soon!

4
Partner Couples

When I was there in December of 2021 you had to ask to get the room cleaned due to staffing problems. I didn't know that so my room wasn't cleaned for 2 days. Not really a big deal to me but my girlfriend wasn't too happy about it. They brought me clean towels and more coffee when I asked so I was happy. It's a nice place with nice people and I would stay here again.

By , from euless on Dec 7, 2021

Review comment responded on Dec 7, 2021

Thank you for your review! I am glad we were still able to take care of your needs during your stay!

4
Everyone

Staff was friendly and the room was clean , I didnt know rooms are not cleaned daily , but found out this is standard in the industry.

By on Nov 5, 2021

Review comment responded on Nov 5, 2021

Thanks for staying with us. We appreciate your feedback!

5
Everyone

By on Jun 22, 2021

Review comment responded on Jul 6, 2021

Thank you for your review! I hope you enjoyed your stay!

4
Everyone

By on Jun 6, 2021

Review comment responded on Jun 17, 2021

Thank you for your review!

2
Everyone

By on Apr 30, 2021

Review comment responded on May 10, 2021

Thank you for your review!

2
Everyone

By on Apr 30, 2021

Review comment responded on May 10, 2021

Thank you for your review; however, I would love more information.

5
Family

Very clean. Very comfortable beds and spacious rooms.

By on Mar 28, 2021

Review comment responded on Mar 30, 2021

Thanks for staying with us. We appreciate your feedback!

5
Everyone

By on Mar 25, 2021

Review comment responded on Apr 4, 2021

Thank you for your review!

4
Everyone

Always stay here on my trip home from Florida. I miss the bar & restaurant being open before COVID.

By on Mar 16, 2021

Review comment responded on Mar 16, 2021

Thank you for your review! We are so glad you choose our hotel when you travel! Fingers crossed that when you visit again those amenities will be open!

Hyatt Place Nashville/Franklin/Cool Springs

650 Bakers Bridge Ave, Franklin, TN 37067
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