Our stay here was very nice!! The guy that checked us in was super friendly and helpful throughout our stay! He fixed our TV and was really apologetic about our inconvenience which wasn't a huge inconvenience. We ordered food one night and it was really tasty. The breakfast was actually pretty decent and coffee tasted good too. The room was clean and the bed was comfortable too. Honestly, this is one of the nicer chain hotels I've stayed at and the hospitality of the staff definitely made it even better! We would definitely stay here again if we come back this way.
When I was there in December of 2021 you had to ask to get the room cleaned due to staffing problems. I didn't know that so my room wasn't cleaned for 2 days. Not really a big deal to me but my girlfriend wasn't too happy about it. They brought me clean towels and more coffee when I asked so I was happy. It's a nice place with nice people and I would stay here again.
Staff was friendly and the room was clean , I didnt know rooms are not cleaned daily , but found out this is standard in the industry.
Very clean. Very comfortable beds and spacious rooms.
Always stay here on my trip home from Florida. I miss the bar & restaurant being open before COVID.
Very nice and safe hotel. Morning coffee was a bit weak. Beds comfortable plenty of room.
In a quiet safe area. Free breakfast was good and ready at the time we requested. Lots of quality restaurants nearby, also shopping.
Very clean and comfortable room. We will be staying there again.
Very friendly and supportive staff. Great, clean rooms.
We liked everything about the property but didnt like the bus load of loud, rude people that came in on our second day.
Unfortunately we were unable to eat breakfast either morning of our stay because they ran out of food. Very disappointed
Wonderful employee’s were all very helpful and friendly
Located 0.8 mi (1.3 km) from CoolSprings Galleria, Hyatt Place Nashville/Franklin/Cool Springs is within a 10-minute drive of other popular attractions like The Factory. This 3-star hotel welcomes guests with 126 rooms and conveniences like free in-room WiFi, free self parking, and a gym.
Free on-the-go breakfast is served each morning from 6:30 AM to 9:30 AM. Get an energy boost at the coffee shop/cafe, or grab a drink at the bar/lounge.
Guests can expect to find free WiFi and 42-inch flat-screen TVs with cable channels and pay movies. Beds are dressed in premium bedding and bathrooms offer hair dryers and designer toiletries. Sitting areas, refrigerators, and coffee makers are also standard.
At Hyatt Place Nashville/Franklin/Cool Springs, guests have access to a gym, free WiFi in public areas, and conference space. Free parking is included with your stay. The 24-hour front desk has staff standing by to help with concierge services, dry cleaning/laundry, and securing valuables. Additional amenities include a business center, a seasonal outdoor pool, and free newspapers.
Our stay here was very nice!! The guy that checked us in was super friendly and helpful throughout our stay! He fixed our TV and was really apologetic about our inconvenience which wasn't a huge inconvenience. We ordered food one night and it was really tasty. The breakfast was actually pretty decent and coffee tasted good too. The room was clean and the bed was comfortable too. Honestly, this is one of the nicer chain hotels I've stayed at and the hospitality of the staff definitely made it even better! We would definitely stay here again if we come back this way.
When I was there in December of 2021 you had to ask to get the room cleaned due to staffing problems. I didn't know that so my room wasn't cleaned for 2 days. Not really a big deal to me but my girlfriend wasn't too happy about it. They brought me clean towels and more coffee when I asked so I was happy. It's a nice place with nice people and I would stay here again.
Thank you for your review! I am glad we were still able to take care of your needs during your stay!
Staff was friendly and the room was clean , I didnt know rooms are not cleaned daily , but found out this is standard in the industry.
Thanks for staying with us. We appreciate your feedback!
Thank you for your review! I hope you enjoyed your stay!
Thank you for your review!
Thank you for your review!
Thank you for your review; however, I would love more information.
Very clean. Very comfortable beds and spacious rooms.
Thanks for staying with us. We appreciate your feedback!
Thank you for your review!
Always stay here on my trip home from Florida. I miss the bar & restaurant being open before COVID.
Thank you for your review! We are so glad you choose our hotel when you travel! Fingers crossed that when you visit again those amenities will be open!
Thank you for the nice review, Betsy! We hope you will visit us again soon!