Skip to main content
Beginning of main content

Hyatt Place Nashville/Franklin/Cool Springs

3.0 out of 5.0

Recent guest reviews

The hotel was under renovation during our stay, but that didn't stop us from receiving excellent service. Housekeeping even folded our clothes that were strewn on the floor. We had a great experience.

Nice breakfast....well presented. Requested king bed online but got 2 beds instead. Was not informed of such at checkin.

I only stayed on night. Everyone was very friendly, and rooms were very clean/presentable.

I stayed at this hotel for three nights while touring Nashville with 3 teenagers. We all enjoyed the facilities, the food, the amazing hospitality and most of all the comfort of the rooms. The beds were extremely comfortable and the rooms were clean and classy. I highly recommend this hotel, and the price was spot on!

The computers were down so the staff could not check us in. Staff appeared to not know what to do...they were not accommodating to the waiting guests at all. We were not offered a complimentary drink or snack for our inconvenience. We are very disappointed that the customer/guest was treated to feel unwelcomed.

This hotel is close to everything. The rooms are great and the staff was friendly and would do anything to make your stay goid.

My husband and I were having an LDS Temple Sealing. We had been previously married in Oxnard, CA 5 years ago but were married until death due you part. In the Mormon church those eligible can be sealed together for all time and eternity. Our family flew in from Ca for this very special event. Your staff could not have been nicer or more accommodating. They were excited for us and even went so far as to say they enjoyed looking at our pictures following the ceremony. We have now made plans to stay at your hotel every time we attend the temple there in Franklin as we live in Paducah and try to come down at least every other month. Your hotel was so nice that we decided to stay for the night each time rather than drive home right away as it felt like the perfect mini vacation. Thank you so very very much.

Staff very welcoming and helpful. Enjoyed room and felt it was a great value , exceptionally clean.

We came for business, family and pleasure... great location for all three reasons... Fisk University was our business for coming, three members of our family live in the Nashville area and we went to the Operyland Resort and Broadway St. for pleasure... Fantastic weekend!!!

This is a fantastic venue. Huge, quiet rooms, great beds, amazing location w/ adequate safe parking, unbelievably accommodating staff and super friendly. Rooms are perfectly appointed w/ fridge and microwave. Clean clean clean! I only didn't give the ammenities a 5star rating because they don't give you body lotion. But the lobby w/ Starbuck's and wonderful desserts,inviting personal spaces and decent breakfast are probably more important. Hope they find a room for me when I return to Franklin this week!

The hotel was clean and modern. It was nicely furnished. The staff were friendly.

Wanted to stay in Franklin/Brentwood area to visit Brentwood Baptist Church. Was perfect to get to the church and close to restaurants, shopping, etc. Staff was very friendly. Will play to stay there again.

The hotel was very clean and the staff was great! It was very well located for our needs and would recommend it to other travelers. My only problem was our room was not cleaned during our stay. When we returned to our room around 10pm each night, we had to call and have someone bring us clean towels. The unmade bed was not a big deal to us. I would still tell people to stay there as the staff was wonderful and the morning breakfast was very good.

clean hotel, about 3 mins from the cool springs mall and 10-15 mins from downtown franklin

I really like the amenities this hotel offers - 24 hour food service and a bar open in the evenings. Breakfast were decent, but not as good as what's offered at a Hilton Garden, etc. Rooms were large but the location of the TV was very strange such that it wasn't as easily viewed from both beds. Staff at the hotel was the real highlight though - very friendly, eager to please and made the stay better.

The Hyatt Place Franklin really delivers on the promise of the brand...Hyatt level service and quality for a more budget friendly price tag. The rooms are above average and stylishly appointed. The breakfast is excellent. Best of all, though, is the staff here...Kimberly the assistant manager was so incredibly helpful with the one problem we had (not the hotel's fault). I would gladly stay here again. Convenient location near 65 and the shops and restaurants in the area.

My girlfriend loved it. We had an excellent time and the location could not have been better.

we enjoyed our time, and the spacious room was a pleasant surprise which was exceptionally nice for my family.

Great location. Close to shopping. Room was ok. Had a weird smell. Bathroom is tiny. Continental breakfast was great! Wish pool was open before 10am. Thought the price we paid was a bit high.

The staff was very courteous and attentive and the suite was very comfortable with plenty of space and seating for guests and very clean. The bed was okay but the linens were not well fitted, so a little difficult to get and stay comfortable.

650 Bakers Bridge Ave Franklin TN

Located within a leisurely stroll of CoolSprings Galleria, Hyatt Place Nashville/Franklin/Cool Springs is within a few miles (5 km) of Aspen Grove Park. This 3-star hotel welcomes guests with 126 rooms and conveniences like an outdoor pool, a 24-hour fitness center, and free in-room WiFi. Brentwood Library is also nearby.


Dining

Free buffet breakfast is included with your stay. Get an energy boost at the coffee shop/café, or grab a drink at the bar/lounge.


Rooms

All 126 air-conditioned accommodations feature sitting areas. 42-inch flat-screen TVs come with DVD players and pay movies, and guests can stay connected with free WiFi. Bathrooms offer hair dryers and designer toiletries, and beds are dressed in premium bedding. Sofa beds, refrigerators, and coffee makers are other standard amenities.


Property features

At Hyatt Place Nashville/Franklin/Cool Springs, guests enjoy features like an outdoor pool, a 24-hour fitness center, and free WiFi in public areas. If you drive, put free parking to good use. Front-desk staff can answer questions 24/7, and assist with dry cleaning/laundry, concierge services, and securing valuables. Additional amenities include conference space, a business center, and free newspapers.

Room options

Guest Room, 2 Double Beds

Full 2 | Sleeps 6

Guest Room, 1 King Bed

King 1 | Sleeps 4

Room (High Floor)

Full 2 | Sleeps 6

Room, 1 King Bed with Sofabed (High Floor)

King 1 | Sleeps 4

Guest reviews for Hyatt Place Nashville/Franklin/Cool Springs

Everyone (7) Couples (21) Business (5) Family (16) Other (7) Friends (1)
5
Everyone

The hotel was under renovation during our stay, but that didn't stop us from receiving excellent service. Housekeeping even folded our clothes that were strewn on the floor. We had a great experience.

By on Feb 5, 2017

4
Everyone

Nice breakfast....well presented. Requested king bed online but got 2 beds instead. Was not informed of such at checkin.

By on Oct 10, 2016

4

hotel was very nice and in a very good location.

Everyone

I only stayed on night. Everyone was very friendly, and rooms were very clean/presentable.

By on Aug 16, 2016

5

quiet hotel, quick and easy access to nashville

Everyone

I stayed at this hotel for three nights while touring Nashville with 3 teenagers. We all enjoyed the facilities, the food, the amazing hospitality and most of all the comfort of the rooms. The beds were extremely comfortable and the rooms were clean and classy. I highly recommend this hotel, and the price was spot on!

By , from South Carolina on Aug 1, 2016

4

radom visit

Families

The computers were down so the staff could not check us in. Staff appeared to not know what to do...they were not accommodating to the waiting guests at all. We were not offered a complimentary drink or snack for our inconvenience. We are very disappointed that the customer/guest was treated to feel unwelcomed.

By on Jun 12, 2016

5

great stay.

Everyone

This hotel is close to everything. The rooms are great and the staff was friendly and would do anything to make your stay goid.

By , from Jeffersonville, indiana on Apr 26, 2016

5

perfect hotel for our "special day".

Everyone

My husband and I were having an LDS Temple Sealing. We had been previously married in Oxnard, CA 5 years ago but were married until death due you part. In the Mormon church those eligible can be sealed together for all time and eternity. Our family flew in from Ca for this very special event. Your staff could not have been nicer or more accommodating. They were excited for us and even went so far as to say they enjoyed looking at our pictures following the ceremony. We have now made plans to stay at your hotel every time we attend the temple there in Franklin as we live in Paducah and try to come down at least every other month. Your hotel was so nice that we decided to stay for the night each time rather than drive home right away as it felt like the perfect mini vacation. Thank you so very very much.

By , from Kentucky on Mar 1, 2016

5

great place and very affordable in franklin.

Everyone

Staff very welcoming and helpful. Enjoyed room and felt it was a great value , exceptionally clean.

By , from california on Feb 24, 2016

5

business and pleasure

Families

We came for business, family and pleasure... great location for all three reasons... Fisk University was our business for coming, three members of our family live in the Nashville area and we went to the Operyland Resort and Broadway St. for pleasure... Fantastic weekend!!!

By on Nov 24, 2015

5

great find for horse show

Singles

This is a fantastic venue. Huge, quiet rooms, great beds, amazing location w/ adequate safe parking, unbelievably accommodating staff and super friendly. Rooms are perfectly appointed w/ fridge and microwave. Clean clean clean! I only didn't give the ammenities a 5star rating because they don't give you body lotion. But the lobby w/ Starbuck's and wonderful desserts,inviting personal spaces and decent breakfast are probably more important. Hope they find a room for me when I return to Franklin this week!

By on Oct 20, 2015