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Hyatt Place Nashville/Franklin/Cool Springs

3.0 star property
Hotel with free breakfast, near CoolSprings Galleria

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Photo gallery for Hyatt Place Nashville/Franklin/Cool Springs

Lobby
Lobby
Room, 2 Double Beds, Accessible, Bathtub | Premium bedding, desk, blackout drapes, iron/ironing board
Property grounds
Free daily on-the-go breakfast

Reviews

8.8 out of 10
Excellent

Popular amenities

  • Free WiFi

Explore the area

View in a map
650 Bakers Bridge Ave, Franklin, TN, 37067
  • Place, CoolSprings Galleria
    ‪9 min walk‬
  • Place, Iasis Health Care
    ‪2 min drive‬
  • Place, Nashville Zoo
    ‪12 min drive‬
  • Airport, Nashville, TN (BNA-Nashville Intl.)
    ‪20 min drive‬

Room options

View all photos for Room (2 Double Beds with Sofa Bed)

Premium bedding, desk, blackout drapes, iron/ironing board

Room (2 Double Beds with Sofa Bed)

9.4 out of 10
Exceptional
(78 reviews)
  • 323 sq ft
  • Sleeps 6
  • 2 Double Beds and 1 Double Sofa Bed

View all photos for Room, 1 King Bed with Sofa bed

Premium bedding, desk, blackout drapes, iron/ironing board

Room, 1 King Bed with Sofa bed

9.2 out of 10
Wonderful
(127 reviews)
  • 323 sq ft
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Room (2 Double Beds & Sofa Bed, High Floor)

Premium bedding, desk, blackout drapes, iron/ironing board

Room (2 Double Beds & Sofa Bed, High Floor)

9.6 out of 10
Exceptional
(22 reviews)
  • 323 sq ft
  • Sleeps 6
  • 2 Double Beds and 1 Double Sofa Bed

View all photos for Room, 1 King Bed with Sofa bed (High Floor)

Premium bedding, desk, blackout drapes, iron/ironing board

Room, 1 King Bed with Sofa bed (High Floor)

9.6 out of 10
Exceptional
(56 reviews)
  • 323 sq ft
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Room, 1 King Bed, Accessible, Bathtub

Premium bedding, desk, blackout drapes, iron/ironing board

Room, 1 King Bed, Accessible, Bathtub

9.4 out of 10
Exceptional
(26 reviews)
  • 320 sq ft
  • Sleeps 4
  • 1 King Bed

View all photos for Room, 2 Double Beds, Accessible, Bathtub

Room, 2 Double Beds, Accessible, Bathtub | Premium bedding, desk, blackout drapes, iron/ironing board

Room, 2 Double Beds, Accessible, Bathtub

9.0 out of 10
Wonderful
(7 reviews)
  • 323 sq ft
  • Sleeps 4
  • 2 Double Beds

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About the neighborhood

Franklin

CoolSprings Galleria is a short stroll from Hyatt Place Nashville/Franklin/Cool Springs, and other popular attractions like The Factory are within a 10-minute drive. This 3-star hotel welcomes guests with 126 rooms and conveniences like free in-room WiFi, free self parking, and a gym.

What's nearby

  • CoolSprings Galleria - 9 min walk - 0.5 miles
  • Iasis Health Care - 2 min drive - 1.5 miles
  • Nashville Zoo - 12 min drive - 12.4 miles
  • Vanderbilt University - 16 min drive - 17.6 miles
  • Broadway - 16 min drive - 18.5 miles

Getting around

  • Nashville Riverfront Station - 18 min drive
  • Nashville International Airport (BNA) - 23 min drive

Restaurants

  • ‪Chili's Grill & Bar - ‬9 min walk
  • ‪Starbucks - ‬5 min walk
  • ‪Crown Cigars and Ales - ‬9 min walk
  • ‪Chai Samosa - ‬11 min walk
  • ‪Samarai Thai - ‬10 min walk

About this property

Hyatt Place Nashville/Franklin/Cool Springs

Hotel with free breakfast, near CoolSprings Galleria
At Hyatt Place Nashville/Franklin/Cool Springs, guests have access to a gym, free WiFi in public areas, and meeting rooms. Free parking is included with your stay. The 24-hour front desk has staff standing by to help with concierge services, securing valuables, and luggage storage. Additional amenities include conference space, a business center, and a seasonal outdoor pool.
42-inch flat-screen TVs come with cable channels, and guests can stay connected with free WiFi. Beds are dressed in premium bedding and bathrooms offer hair dryers and designer toiletries. Sitting areas, refrigerators, and coffee makers are also standard. Housekeeping is available on request.
Recreational amenities at the hotel include a fitness center and a seasonal outdoor pool.

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Jan 23 - Jan 24
Total with taxes and fees
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Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free self parking on site
  • Onsite parking includes off-street options

Food and drink

  • Free on-the-go breakfast available 6:30 AM to 9:00 AM on weekdays and 7:00 AM to 10:00 AM on weekends
  • A bar/lounge
  • A coffee shop/cafe
  • A restaurant
  • Snack bar/deli

Restaurants on site

  • The Placery

Things to do

  • Gym
  • Seasonal outdoor pool
  • TV in common areas

Family friendly

  • In-room crib
  • In-room refrigerator
  • Laundry facilities
  • Seasonal outdoor pool
  • Snack bar/deli

Conveniences

  • 24-hour front desk
  • Laundry facilities
  • Luggage storage
  • Safe at front desk
  • Vending machine

Guest services

  • Concierge services
  • Housekeeping (on request)

Business services

  • Business center
  • Conference space
  • Meeting rooms

Accessibility

  • Elevator

More

  • 1 building
  • 6 floors
  • Banquet hall
  • Smoking not allowed

Room amenities

Bedroom

  • Blackout drapes
  • Free crib
  • Premium bedding

Bathroom

  • Designer toiletries
  • Hair dryer
  • Partially-open bathroom
  • Towels provided

Entertainment

  • 42-inch flat-screen TV with premium cable channels

Food and drink

  • Coffee/tea maker
  • Refrigerator

More

  • Air conditioning
  • Connecting rooms available
  • Desk
  • Iron/ironing board
  • Mobile key entry
  • Phone
  • Separate sitting area

Policies

Check-in

Check-in start time: 3 PM; Check-in end time: midnight

Check-out

Check-out before noon

Special check-in instructions

Front desk staff will greet guests on arrival at the property
It is Hyatt's practice to enter any occupied guestroom at a minimum of once within a 24-hour period, even if a guest has requested privacy; appropriate efforts are made to provide advance notice to the registered guest before entering an occupied guestroom
Information provided by the property may be translated using automated translation tools

Renovations and closures

The following facilities are closed seasonally each year. They will be closed from September 5 to May 28:
  • Swimming pool

Access methods

Staffed front desk

Pets

  • This property welcomes pets for USD 100 per accommodation (varies based on length of stay)
  • Dogs only
  • 2 total (25 lbs is the maximum weight per pet)
  • Restrictions apply
  • For more information, guests can reach out to the property at the number on the booking confirmation
  • Service animals exempt from fees

Children and extra beds

  • Children 18 years old and younger stay free when using existing bedding
  • Free cribs/infant beds are available

Property payment types

Important information

Optional extras

These fees and deposits will be charged at check-in, check-out, or the time of service.

  • Pet fee: USD 100 per accommodation (varies based on length of stay)
  • Service animals are exempt from fees

This list may not be comprehensive. Fees and deposits might not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and cash
Cashless transactions are available
Safety features at this property include a carbon monoxide detector and a smoke detector
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
  • Check-in: 3 PM—-midnight
  • Check-out: noon
The front desk is open 24 hours a day. Driving? This property offers free parking.

We should mention

Details about charges, deposits, or other important information:

  • This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
  • Charges for extra guests may apply and vary depending on the property's policy.
  • A credit card for incidental charges and a government-issued photo ID may be required at check-in.
  • Special requests are subject to availability at the time of check-in and can't be guaranteed. Certain requests may come with additional charges.
  • This property accepts credit cards and cash.
  • Onsite safety features include a carbon monoxide detector and a smoke detector.
  • Cashless payment methods are available for all transactions and guests can access their rooms with a mobile device.

Additional information about polices, regulations, and more:

  • The seasonal pool is open from May to September.
  • Connecting or adjoining rooms can be requested, but all rooms are subject to availability. Contact the property using the phone number on your booking confirmation.
  • Photos in the property description reflect the brand standard and are shown for illustrative purposes only.
  • No rollaway or extra beds are available.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Hyatt Place Nashville/Franklin/Cool Springs
Hyatt Place Nashville/Franklin/Cool Springs Franklin
Hyatt Place Nashville/Franklin/Cool Springs Hotel
Hyatt Place Nashville/Franklin/Cool Springs Hotel Franklin
Hyatt Place Franklin
Franklin Hyatt
Hyatt Franklin
Hyatt Franklin
Franklin Hyatt
Hyatt Place Franklin
Hyatt Place Nashville/Franklin/Cool Springs Hotel
Hyatt Place Nashville/Franklin/Cool Springs Franklin
Hyatt Place Nashville/franklin/cool Springs Hotel Franklin

Frequently asked questions

Is free cancellation available at Hyatt Place Nashville/Franklin/Cool Springs?

Hyatt Place Nashville/Franklin/Cool Springs provides free cancellation on some room rates. For more details, review the cancellation policy on our site.

How much does it cost to stay at Hyatt Place Nashville/Franklin/Cool Springs?

As of Jan 17, 2026, prices found for a 1-night stay for 2 adults at Hyatt Place Nashville/Franklin/Cool Springs on Jan 18, 2026 start from $97.75, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

What's there to see around Hyatt Place Nashville/Franklin/Cool Springs?

This hotel is located in Franklin within a short 12-minute walk of CoolSprings Galleria. You'll also find The Factory and Aspen Grove Park within a short drive.

Is there parking available at Hyatt Place Nashville/Franklin/Cool Springs?

Yes, self parking is offered for free at the hotel.

Does Hyatt Place Nashville/Franklin/Cool Springs include a casino on the premises?

No, Hyatt Place Nashville/Franklin/Cool Springs doesn't have a casino.

Is there an indoor pool at Hyatt Place Nashville/Franklin/Cool Springs?

No, this hotel doesn't have an indoor pool; however, there is an outdoor pool. The seasonal pool is normally open from May until September.

What will couples enjoy most about a stay at Hyatt Place Nashville/Franklin/Cool Springs?

Couples staying at this hotel will appreciate amenities like premium bedding as well as a bar and a restaurant.

Does Hyatt Place Nashville/Franklin/Cool Springs have a hot tub?

No, there isn't a spa tub at this hotel.

Does Hyatt Place Nashville/Franklin/Cool Springs have a restaurant that serves breakfast?

Yes, Hyatt Place Nashville/Franklin/Cool Springs serves free on-the-go breakfast at The Placery each morning.

Does Hyatt Place Nashville/Franklin/Cool Springs allow pets to stay free of charge?

Although they can't stay for free, dogs are welcome at Hyatt Place Nashville/Franklin/Cool Springs for a fee of USD 100 per accommodation, per stay.

Are there connecting rooms at Hyatt Place Nashville/Franklin/Cool Springs?

Yes, you can book connecting guestrooms at this hotel for your group or family vacation.

How far is the airport from Hyatt Place Nashville/Franklin/Cool Springs?

The closest major airport to Hyatt Place Nashville/Franklin/Cool Springs is Nashville International Airport (BNA), which is 19.5 mi away (23 minutes by car). Another top airport is Smyrna, TN (MQY), which is located 25.3 mi away (33-minute drive).

Are there rooms with balconies at Hyatt Place Nashville/Franklin/Cool Springs?

No, you won't find guestrooms with balconies at Hyatt Place Nashville/Franklin/Cool Springs.

Hyatt Place Nashville/Franklin/Cool Springs Reviews

Reviews

8.8

Excellent

Rating 10 - Excellent. 632 out of 1026 reviews
Rating 8 - Good. 238 out of 1026 reviews
Rating 6 - Okay. 109 out of 1026 reviews
Rating 4 - Poor. 20 out of 1026 reviews
Rating 2 - Terrible. 27 out of 1026 reviews

9.2/10

Cleanliness

9.0/10

Staff & service

8.6/10

Amenities

8.8/10

Property conditions & facilities

Reviews

10/10 Excellent

Randolph

Stayed 1 night in Dec 2025

6/10 Okay

Thomas

Traveled with partner
Liked: Staff & service
The smell of the deodorizer in the elevators was nauseating. We held our noses every time we got in.
Stayed 1 night in Oct 2025

10/10 Excellent

Tanya

Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great hotel.
Stayed 1 night in Oct 2025

10/10 Excellent

Glenn

Stayed 1 night in Oct 2025

10/10 Excellent

Luz

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great service
Stayed 1 night in Oct 2025

8/10 Good

Connie

Business traveler
Liked: Cleanliness, staff & service, room comfort
The room was clean but cery odd that the sink and vanity were not located in the bathroom itself. We didnt visit the bar.
Stayed 2 nights in Oct 2025

10/10 Excellent

Drbra

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
No bar, clean room, could have had more coffee in room each morning and clean cups and glasses.
Stayed 2 nights in Oct 2025

8/10 Good

Lodie

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Good location
Stayed 1 night in Oct 2025

2/10 Terrible

Julius

Traveled with family
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
The hotel was dirty and gross. It was outdated and staff was rude and disrespectful. I would not come back. Breakfast seating was awful. The elevator sounded like it was about to explode. It was not a good experience wish I could get my money back.
Stayed 1 night in Oct 2025

10/10 Excellent

Heather

Stayed 1 night in Sep 2025

8/10 Good

Jeremy

Stayed 1 night in Oct 2025

2/10 Terrible

Jeremy

You canceled my stay 30 minutes before my arrival. Terrible business practices
Stayed 1 night in Oct 2025

10/10 Excellent

Melissa

Stayed 1 night in Oct 2025

10/10 Excellent

Michael

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
What a nice hotel! I loved that there were real mugs and glasses in the room. The breakfast was very delicious. All round a very nice hotel.
Stayed 1 night in Oct 2025

6/10 Okay

Timothy

Liked: Staff & service
Decent for the price but nowhere near excellent like it was advertised.
Stayed 3 nights in Oct 2025

4/10 Poor

Jonathan

Disliked: Cleanliness, staff & service, property conditions & facilities
Hotel really wasn’t that clean or well kept. I was surprised as this was a Hyatt property or at least managed under the Hyatt brand. In the end I was charged twice on two different cards as I had asked to move my stay from a debit card to a credit card to get points when I checked in. I was told that they’d not charge both cards both at check in and check out and then a week later upon reviewing my statements they did charge both cards, for vastly different amounts. Something a little fishy going on here. In the meantime I’ve reached out to the hotel and there is no answer at lobby. I booked through Orbitz so I’ve asked them to intervene and they can’t get ahold of anyone and have now elevated this to an Orbitz specialist to see what can be done next. All I’m saying is, think twice before choosing this Hyatt Place in Franklin.
Stayed 4 nights in Oct 2025

2/10 Terrible

Jack

Stayed 2 nights in Oct 2025

2/10 Terrible

Maggie

Stayed 1 night in Oct 2025

8/10 Good

Ashley

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Clean room, great service, super affordable.
Stayed 1 night in Oct 2025

10/10 Excellent

Thomas

Business traveler, Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Lots of options and accessories for me an the family. Amazing breakfast and dinning area.... Clean pool an grounds.... Very safe an easily accessible parking lot...
Stayed 3 nights in Sep 2025

10/10 Excellent

Scott

Stayed 3 nights in Oct 2025

10/10 Excellent

Nicole

Stayed 1 night in Oct 2025

10/10 Excellent

Ronald

Stayed 1 night in Oct 2025

10/10 Excellent

Charlene

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Room was nice, clean and spacious. Option of shampoo, conditioner and body in shower was nice.
Stayed 2 nights in Oct 2025

10/10 Excellent

Steve

Traveled with family
Liked: Staff & service, amenities
Close to areas we needed
Stayed 1 night in Oct 2025

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