Tru by Hilton Franklin Cool Springs Nashville

2.5 star property
Hotel with free breakfast, in the vicinity of The Factory

Choose dates to view prices

Photo gallery for Tru by Hilton Franklin Cool Springs Nashville

Lobby
Reception
Desk, laptop workspace, blackout drapes, iron/ironing board
Snack bar
Exterior

Reviews

9.4 out of 10
Exceptional

Popular amenities

  • Free WiFi
  • Air conditioning
  • Gym

Explore the area

View in a map
1001 Knoll Top Lane, Franklin, TN, 37067
  • Place, Saint Thomas Medical Partners
    ‪15 min walk‬
  • Place, SOAR Adventure Tower
    ‪2 min drive‬
  • Place, CoolSprings Galleria
    ‪3 min drive‬
  • Airport, Nashville, TN (BNA-Nashville Intl.)
    ‪23 min drive‬

Room options

Room, 1 King Bed

9.4 out of 10
Exceptional
(102 reviews)
  • 230 sq ft
  • Sleeps 2
  • 1 King Bed

Room, 1 King Bed, Accessible, Bathtub

9.8 out of 10
Exceptional
(10 reviews)
  • 229 sq ft
  • Sleeps 2
  • 1 King Bed

Room, 1 King Bed, Accessible (Hearing)

8.4 out of 10
Very good
(5 reviews)
  • 229 sq ft
  • Sleeps 2
  • 1 King Bed

Room, 2 Queen Beds

9.8 out of 10
Exceptional
(51 reviews)
  • 398 sq ft
  • Sleeps 4
  • 2 Queen Beds

Room, 2 Queen Beds, Accessible, Bathtub

9.0 out of 10
Wonderful
(12 reviews)
  • 400 sq ft
  • Sleeps 4
  • 2 Queen Beds

Room, 2 Queen Beds, Accessible (Roll-In Shower)

9.4 out of 10
Exceptional
(3 reviews)
  • 399 sq ft
  • Sleeps 4
  • 2 Queen Beds

Room, 2 Queen Beds, Accessible, Bathtub (Mobility & Hearing)

10.0 out of 10
Exceptional
(2 reviews)
  • 400 sq ft
  • Sleeps 4
  • 2 Queen Beds

Room, 2 Queen Beds, Accessible (Hearing)

9.0 out of 10
Wonderful
(11 reviews)
  • 400 sq ft
  • Sleeps 4
  • 2 Queen Beds

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About the neighborhood

Franklin

Located 2.9 mi (4.7 km) from The Factory, Tru by Hilton Franklin Cool Springs Nashville is within a 10-minute drive of other popular attractions like CoolSprings Galleria. This 135-room hotel has conveniences like free breakfast, a 24-hour gym, and free in-room WiFi.

What's nearby

  • Saint Thomas Medical Partners - 15 min walk - 0.8 miles
  • SOAR Adventure Tower - 2 min drive - 1.7 miles
  • CoolSprings Galleria - 3 min drive - 2.8 miles
  • Vanderbilt University - 19 min drive - 21.2 miles
  • Broadway - 20 min drive - 22.1 miles

Getting around

  • Nashville Riverfront Station - 24 min drive
  • Nashville International Airport (BNA) - 25 min drive

Restaurants

  • ‪Chipotle Mexican Grill - ‬12 min walk
  • ‪McDonald's - ‬4 min drive
  • ‪Oscar's Taco Shop - ‬3 min drive
  • ‪Steak 'n Shake - ‬3 min drive
  • ‪Sonic Drive-In - ‬3 min drive

About this property

Tru by Hilton Franklin Cool Springs Nashville

Hotel with free breakfast, in the vicinity of The Factory
At Tru by Hilton Franklin Cool Springs Nashville, guests have access to a 24-hour gym, free WiFi in public areas, and a 24-hour business center. If you plan to drive, free parking is available. Front-desk staff are standing by 24/7 to assist with any requests. Additional amenities include coffee/tea in a common area, a microwave in a common area, and a computer station.
55-inch LCD TVs come with cable channels, and guests can stay connected with free WiFi. Free local calls, hair dryers, and ironing boards are other standard amenities. Change of towels is available on request.
Recreational amenities at the hotel include a 24-hour fitness center.

Similar properties

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free uncovered self parking on site
  • Wheelchair-accessible parking and van parking available

Food and drink

  • Free buffet breakfast available daily 6:00 AM to 9:00 AM
  • Coffee and tea in common areas
  • Snack bar/deli

Things to do

  • 24-hour gym
  • Billiards/pool table

Family friendly

  • Grocery/convenience store
  • Mini-fridge
  • Snack bar/deli

Conveniences

  • 24-hour front desk
  • Grocery/convenience store
  • Shared microwave

Guest services

  • Change of towels on request
  • Housekeeping (daily)

Business services

  • 24-hour business center
  • Computer station

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • 10 accessible parking spaces
  • Assistive listening devices
  • Braille/raised signage
  • Elevator (36 inch wide door)
  • Front entrance ramp
  • Handrails in stairways (38 inches high)
  • Lever door handles
  • Smooth flooring in room
  • Visual fire alarm
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business center
  • Wheelchair-accessible gym
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible registration desk (31 inches high)
  • Wheelchair-accessible van parking

More

  • 1 building
  • 5 floors
  • Built in 2020
  • Smoking not allowed

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes

Bathroom

  • Bathtub or shower
  • Hair dryer
  • Private bathroom
  • Towels provided

Entertainment

  • 55-inch LCD TV with premium cable channels

Food and drink

  • Mini-fridge

More

  • Air conditioning
  • Connecting rooms available
  • Desk
  • Desk chair
  • Free local calls
  • Heating
  • Iron/ironing board
  • Laptop workspace
  • Mobile key entry
  • Phone

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: anytime
Contactless check-in available
Express check-in available
Minimum check-in age: 21

Check-out

Check-out before 11:00 AM
Contactless check-out available
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk, smart lock

Pets

  • This property welcomes pets for USD 75 per accommodation, per stay (maximum USD 125 per stay)
  • Dogs and cats only
  • 2 total pets
  • Service animals exempt from fees

Property payment types

Important information

Optional extras

These fees and deposits will be charged at check-in, check-out, or the time of service.

  • Pet fee: USD 75 per accommodation, per stay (maximum USD 125 per stay)
  • Service animals are exempt from fees

This list may not be comprehensive. Fees and deposits might not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and debit cards; cash is not accepted
Cashless transactions are available
Safety features at this property include a smoke detector
This property affirms that it follows the cleaning and disinfection practices of CleanStay (Hilton)
  • Check-in: 3:00 PM—-anytime
  • Check-out: 11:00 AM
  • Minimum check-in age: 21
The front desk is open 24 hours a day, and checking in and out are easy with express services. Driving? This property offers free parking.

We should mention

Details about charges, deposits, or other important information:

  • This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
  • Charges for extra guests may apply and vary depending on the property's policy.
  • A cash deposit, credit card, or debit card for incidental charges, as well as a government-issued photo ID, may be required at check-in.
  • Special requests are subject to availability at the time of check-in and can't be guaranteed. Certain requests may come with additional charges.
  • This property accepts credit cards and debit cards. Cash is not accepted. 
  • Onsite safety features include a smoke detector.
  • Cashless payment methods are available for all transactions and guests can access their rooms with a mobile device.
  • This property affirms that it follows the cleaning and disinfection practices of CleanStay (Hilton).

Additional information about polices, regulations, and more:

  • Connecting or adjoining rooms can be requested, but all rooms are subject to availability. Contact the property using the phone number on your booking confirmation.
  • No cribs or infant beds are available.
  • No rollaway or extra beds are available.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Tru by Hilton Franklin Cool Springs Nashville Hotel
Tru by Hilton Franklin Cool Springs Nashville Franklin
Tru by Hilton Franklin Cool Springs Nashville Hotel Franklin

Frequently asked questions

Is free cancellation available at Tru by Hilton Franklin Cool Springs Nashville?

Tru by Hilton Franklin Cool Springs Nashville offers free cancellation on certain room rates. For additional details, look at the cancellation policy on Orbitz.

How much does it cost to stay at Tru by Hilton Franklin Cool Springs Nashville?

As of Jan 23, 2026, prices found for a 1-night stay for 2 adults at Tru by Hilton Franklin Cool Springs Nashville on Jan 29, 2026 start from $96.75, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

What is there to do within easy reach of Tru by Hilton Franklin Cool Springs Nashville?

Based on positive ratings, guests enjoy the hotel's location in Franklin, which is close to CoolSprings Galleria, Aspen Grove Park, and The Factory. You'll also find Franklin Theatre and Lotz House Museum within a short drive.

Is there parking available at Tru by Hilton Franklin Cool Springs Nashville?

Yes, uncovered self parking is offered for free at the hotel. Accessible parking is also available for guests.

Does Tru by Hilton Franklin Cool Springs Nashville have a casino at the property?

No, Tru by Hilton Franklin Cool Springs Nashville doesn't have a casino.

Will I find an indoor pool at Tru by Hilton Franklin Cool Springs Nashville?

No, there is no indoor pool at this hotel.

What will couples enjoy most about a stay at Tru by Hilton Franklin Cool Springs Nashville?

Couples staying at this hotel will appreciate amenities like a 24-hour fitness facility and free breakfast plus some guestrooms include kitchens.

Are there hot tubs at Tru by Hilton Franklin Cool Springs Nashville?

No, this hotel doesn't have a spa tub.

Does Tru by Hilton Franklin Cool Springs Nashville feature a restaurant that includes a breakfast menu?

Yes, Tru by Hilton Franklin Cool Springs Nashville serves free buffet breakfast each morning from its snack bar.

Will Tru by Hilton Franklin Cool Springs Nashville allow pets to stay for free?

Although they can't stay for free, cats and dogs are welcome at Tru by Hilton Franklin Cool Springs Nashville for a fee of USD 75 per accommodation, per stay.

Are there connecting rooms at Tru by Hilton Franklin Cool Springs Nashville?

Yes, this hotel has connecting guestrooms you can book for your group event or vacation.

Where is the closest airport to Tru by Hilton Franklin Cool Springs Nashville?

The closest major airport to Tru by Hilton Franklin Cool Springs Nashville is Nashville International Airport (BNA), which is 22.1 mi away (25 minutes by car). Another top airport is Smyrna, TN (MQY), which is located 27.6 mi away (36-minute drive).

Are there rooms with balconies that I can book at Tru by Hilton Franklin Cool Springs Nashville?

No, there aren't any guestrooms with balconies at Tru by Hilton Franklin Cool Springs Nashville.

Tru by Hilton Franklin Cool Springs Nashville Reviews

Reviews

9.4

Exceptional

Rating 10 - Excellent. 792 out of 1009 reviews
Rating 8 - Good. 148 out of 1009 reviews
Rating 6 - Okay. 41 out of 1009 reviews
Rating 4 - Poor. 16 out of 1009 reviews
Rating 2 - Terrible. 12 out of 1009 reviews

9.6/10

Cleanliness

9.6/10

Staff & service

9.2/10

Amenities

9.6/10

Property conditions & facilities

Reviews

10/10 Excellent

Kornelis, Independence

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 5 nights in Oct 2025

8/10 Good

Jerome

Liked: Cleanliness, staff & service
Stayed 2 nights in Oct 2025

10/10 Excellent

chris

Liked: Cleanliness, staff & service, property conditions & facilities
comfortable stay
Stayed 3 nights in Oct 2025

10/10 Excellent

Chrissa

Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great stay!!! Clean, awesome staff, quiet, easy to get to everything - loved our stay here! The breakfast was phenomenal! Pancakes seriously tasted like IHOP, they offered whipped cream, sprinkles and chocolate chips for my kids, lots of cereals to choose from, eggs & bacon or sausage, oatmeal….everything was really good!
Stayed 3 nights in Oct 2025

10/10 Excellent

Victor

Stayed 2 nights in Oct 2025

8/10 Good

Cindy

Liked: Cleanliness, staff & service, property conditions & facilities
Some days the room was straightened up. Others we came back that afternoon and it looked exactly like when we left
Stayed 4 nights in Oct 2025

10/10 Excellent

Eric

Liked: Cleanliness, staff & service, property conditions & facilities
Hotel was extremely clean. Staff was friendly. The rooms are very clean but no furniture to sit in other than an office desk chair. Walls are thick and noise is a minimum.
Stayed 2 nights in Oct 2025

10/10 Excellent

Robert

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
The parking lot is well lit. Did not have breakfast no time...
Stayed 2 nights in Oct 2025

8/10 Good

David

Liked: Cleanliness
This small boutique hotel is good for the quick easy stay. Nothing terribly fancy but serves as more than adequate and cost-effective space to bed-down while visiting the greater Nashville area
Stayed 3 nights in Oct 2025

10/10 Excellent

brandon

Stayed 1 night in Oct 2025

10/10 Excellent

Carrie, Hixson

Traveled with partner, Traveled with pets
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff was great everything was clean… the $75 pet fee was unexpected and honestly pretty high… But they did accommodate the request for ground floor having a pet , that helped… I just don’t like surprises…
Stayed 1 night in Oct 2025

10/10 Excellent

shannon

Stayed 1 night in Oct 2025

10/10 Excellent

Ralph D

Liked: Cleanliness
Clean room
Stayed 1 night in Oct 2025

10/10 Excellent

Laura

Stayed 1 night in Oct 2025

10/10 Excellent

al

Stayed 1 night in Oct 2025

10/10 Excellent

Charles

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great service, immaculate rooms. We will definitely be repeat customers.
Stayed 3 nights in Oct 2025

6/10 Okay

Joanie

Traveled with partner
Liked: Staff & service
Disliked: Cleanliness
Our bed sheets were dirty and had crumbs and hair all over them. The kind lady at the desk came up and changed them. Everything else was clean. I just can’t believe that bed was made up like that, with dirty sheets from whoever stayed there before us. The lady also offered to issue a refund for part of our balance, but since I booked through Expedia, there wasn’t anything she could do unfortunately and recommended always booking directly with hotels instead of using these services in case this ever was to happen again.
Stayed 1 night in Oct 2025

10/10 Excellent

Nelson

Stayed 2 nights in Oct 2025

10/10 Excellent

Aldona

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Oct 2025

10/10 Excellent

Madeleine

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Oct 2025

8/10 Good

Orrin

Traveled with partner, Traveled with pets
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff was amazing and it was mostly great but the top sheet in the room had some dirty spots that smelled funny.
Stayed 1 night in Oct 2025

10/10 Excellent

Tiffany

Liked: Property conditions & facilities
Nice place
Stayed 1 night in Oct 2025

10/10 Excellent

Stefania

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities
Front staff was very friendly and helpful
Stayed 3 nights in Oct 2025

10/10 Excellent

Nekdrea, Tunica

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This hotel is nice & quiet.. breakfast was great.
Stayed 3 nights in Oct 2025

10/10 Excellent

Raymond

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff was Excellent. Nick was exceptional and very helpful
Stayed 5 nights in Oct 2025