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Tru by Hilton Franklin Cool Springs Nashville

2.5 star property

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Photo gallery for Tru by Hilton Franklin Cool Springs Nashville

Lobby
Desk, laptop workspace, blackout drapes, iron/ironing board
Snack bar
Reception
Exterior

Reviews

9.4 out of 10
Exceptional

Popular amenities

  • Free WiFi
  • Air conditioning
  • Gym

Explore the area

View in a map
1001 Knoll Top Lane, Franklin, TN, 37067
  • Place, SOAR Adventure Tower
    ‪3 min drive‬
  • Place, CoolSprings Galleria
    ‪3 min drive‬
  • Place, Franklin Theatre
    ‪7 min drive‬
  • Airport, Nashville, TN (BNA-Nashville Intl.)
    ‪25 min drive‬

Room options

View all photos for Room, 1 King Bed

Desk, laptop workspace, blackout drapes, iron/ironing board

Room, 1 King Bed

9.6 out of 10
Exceptional
(120 reviews)
  • 230 sq ft
  • Sleeps 2
  • 1 King Bed
  • Free WiFi

View all photos for Room, 1 King Bed, Accessible, Bathtub

Desk, laptop workspace, blackout drapes, iron/ironing board

Room, 1 King Bed, Accessible, Bathtub

9.8 out of 10
Exceptional
(10 reviews)
  • 229 sq ft
  • Sleeps 2
  • 1 King Bed
  • Free WiFi

View all photos for Room, 1 King Bed, Accessible (Hearing)

Desk, laptop workspace, blackout drapes, iron/ironing board

Room, 1 King Bed, Accessible (Hearing)

9.0 out of 10
Wonderful
(7 reviews)
  • 229 sq ft
  • Sleeps 2
  • 1 King Bed
  • Free WiFi

View all photos for Room, 2 Queen Beds

Desk, laptop workspace, blackout drapes, iron/ironing board

Room, 2 Queen Beds

9.8 out of 10
Exceptional
(61 reviews)
  • 398 sq ft
  • Sleeps 4
  • 2 Queen Beds
  • Free WiFi

View all photos for Room, 2 Queen Beds, Accessible, Bathtub

Desk, laptop workspace, blackout drapes, iron/ironing board

Room, 2 Queen Beds, Accessible, Bathtub

9.0 out of 10
Wonderful
(12 reviews)
  • 400 sq ft
  • Sleeps 4
  • 2 Queen Beds
  • Free WiFi

View all photos for Room, 2 Queen Beds, Accessible (Roll-In Shower)

Desk, laptop workspace, blackout drapes, iron/ironing board

Room, 2 Queen Beds, Accessible (Roll-In Shower)

9.4 out of 10
Exceptional
(3 reviews)
  • 399 sq ft
  • Sleeps 4
  • 2 Queen Beds
  • Free WiFi

View all photos for Room, 2 Queen Beds, Accessible, Bathtub (Mobility & Hearing)

Desk, laptop workspace, blackout drapes, iron/ironing board

Room, 2 Queen Beds, Accessible, Bathtub (Mobility & Hearing)

10.0 out of 10
Exceptional
(3 reviews)
  • 400 sq ft
  • Sleeps 4
  • 2 Queen Beds
  • Free WiFi

View all photos for Room, 2 Queen Beds, Accessible (Hearing)

Desk, laptop workspace, blackout drapes, iron/ironing board

Room, 2 Queen Beds, Accessible (Hearing)

9.0 out of 10
Wonderful
(11 reviews)
  • 400 sq ft
  • Sleeps 4
  • 2 Queen Beds
  • Free WiFi

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  • Breakfast included
  • Parking included
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Total with taxes and fees
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About the neighborhood

Franklin

Tru by Hilton Franklin Cool Springs Nashville places you within 3 miles (5 km) of popular attractions like The Factory and CoolSprings Galleria. This 135-room hotel has conveniences like free breakfast, a 24-hour gym, and free in-room WiFi.

What's nearby

  • SOAR Adventure Tower - 3 min drive - 2.6 miles
  • CoolSprings Galleria - 3 min drive - 2.8 miles
  • Franklin Theatre - 7 min drive - 4.3 miles
  • Vanderbilt University - 20 min drive - 21.8 miles
  • Broadway - 20 min drive - 22.1 miles

Getting around

  • Nashville Riverfront Station - 20 min drive
  • Nashville International Airport (BNA) - 27 min drive

Restaurants

  • ‪Chipotle Mexican Grill - ‬12 min walk
  • ‪McDonald's - ‬4 min drive
  • ‪Steak 'n Shake - ‬3 min drive
  • ‪Starbucks - ‬9 min walk
  • ‪Drury Plaza Hotel Nashville Franklin - ‬4 min drive

About this property

Tru by Hilton Franklin Cool Springs Nashville

At Tru by Hilton Franklin Cool Springs Nashville, guests have access to a 24-hour gym, free WiFi in public areas, and a 24-hour business center. If you plan to drive, free parking is available. Front-desk staff are standing by 24/7 to assist with any requests. Additional amenities include coffee/tea in a common area, a microwave in a common area, and a computer station.
55-inch LCD TVs come with cable channels, and guests can stay connected with free WiFi. Free local calls, hair dryers, and ironing boards are other standard amenities. Change of towels is available on request.
Recreational amenities at the hotel include a 24-hour fitness center.

Similar properties

Lobby
Hyatt Place Nashville/Franklin/Cool Springs
Franklin
  • Pool
  • Breakfast included
  • Pet friendly
  • Parking included
8.8 out of 10, Excellent, 1,139 reviews
$97 nightly
The price is $115
May 31 - Jun 1
Total with taxes and fees
Hyatt Place Nashville/Franklin/Cool Springs

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free uncovered self parking on site
  • Wheelchair-accessible parking and van parking available

Food and drink

  • Free buffet breakfast available daily 6:00 AM to 9:00 AM
  • Coffee and tea in common areas
  • Snack bar/deli

Things to do

  • 24-hour gym
  • Billiards/pool table

Family friendly

  • Grocery/convenience store
  • Mini-fridge
  • Snack bar/deli

Conveniences

  • 24-hour front desk
  • Grocery/convenience store
  • Shared microwave

Guest services

  • Change of towels on request
  • Housekeeping (daily)

Business services

  • 24-hour business center
  • Computer station

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • 10 accessible parking spaces
  • Assistive listening devices
  • Braille/raised signage
  • Elevator (36 inch wide door)
  • Front entrance ramp
  • Handrails in stairways (38 inches high)
  • Lever door handles
  • Smooth flooring in room
  • Visual fire alarm
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business center
  • Wheelchair-accessible gym
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible registration desk (31 inches high)
  • Wheelchair-accessible van parking

More

  • 1 building
  • 5 floors
  • Built in 2020
  • Smoking not allowed

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes

Bathroom

  • Bathtub or shower
  • Hair dryer
  • Private bathroom
  • Towels provided

Entertainment

  • 55-inch LCD TV with premium cable channels

Food and drink

  • Mini-fridge

More

  • Air conditioning
  • Connecting rooms available
  • Desk
  • Desk chair
  • Free local calls
  • Heating
  • Iron/ironing board
  • Laptop workspace
  • Mobile key entry
  • Phone

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: anytime

Contactless check-in available

Express check-in available

Minimum check-in age: 21

Check-out

Check-out before 11:00 AM

Contactless check-out available

Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk, smart lock

Pets

  • This property welcomes pets for USD 75 per accommodation, per stay (maximum USD 125 per stay)
  • Dogs and cats only
  • 2 total pets
  • Service animals exempt from fees

Property payment types

Important information

Optional extras

These fees and deposits will be charged at check-in, check-out, or the time of service.

  • Pet fee: USD 75 per accommodation, per stay (maximum USD 125 per stay)
  • Service animals are exempt from fees

This list may not be comprehensive. Fees and deposits might not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and debit cards; cash is not accepted
Cashless transactions are available
Safety features at this property include a fire extinguisher and a smoke detector
This property affirms that it follows the cleaning and disinfection practices of CleanStay (Hilton)
  • Check-in: 3:00 PM—-anytime
  • Check-out: 11:00 AM
  • Minimum check-in age: 21
The front desk is open 24 hours a day, and checking in and out are easy with express services. Driving? This property offers free parking.

We should mention

Details about charges, deposits, or other important information:

  • This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
  • Charges for extra guests may apply and vary depending on the property's policy.
  • A cash deposit, credit card, or debit card for incidental charges, as well as a government-issued photo ID, may be required at check-in.
  • Special requests are subject to availability at the time of check-in and can't be guaranteed. Certain requests may come with additional charges.
  • This property accepts credit cards and debit cards. Cash is not accepted. 
  • Onsite safety features include a fire extinguisher and a smoke detector.
  • Cashless payment methods are available for all transactions and guests can access their rooms with a mobile device.
  • This property affirms that it follows the cleaning and disinfection practices of CleanStay (Hilton).

Additional information about polices, regulations, and more:

  • Connecting or adjoining rooms can be requested, but all rooms are subject to availability. Contact the property using the phone number on your booking confirmation.
  • No cribs or infant beds are available.
  • No rollaway or extra beds are available.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Tru by Hilton Franklin Cool Springs Nashville Hotel

Tru by Hilton Franklin Cool Springs Nashville Franklin

Tru by Hilton Franklin Cool Springs Nashville Hotel Franklin

Frequently asked questions

Is free cancellation available at Tru by Hilton Franklin Cool Springs Nashville?

Tru by Hilton Franklin Cool Springs Nashville offers free cancellation on certain room rates. For additional details, look at the cancellation policy on Orbitz.

How much does it cost to stay at Tru by Hilton Franklin Cool Springs Nashville?

As of May 21, 2026, prices found for a 1-night stay for 2 adults at Tru by Hilton Franklin Cool Springs Nashville on Jun 21, 2026 start from $119, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

What is there to do within easy reach of Tru by Hilton Franklin Cool Springs Nashville?

Based on positive ratings, guests enjoy the hotel's location in Franklin, which is close to CoolSprings Galleria, Aspen Grove Park, and Franklin Farmers Market. You'll also find The Factory and Franklin Theatre within a short drive.

Is there parking available at Tru by Hilton Franklin Cool Springs Nashville?

Yes, uncovered self parking is offered for free at the hotel. Wheelchair-accessible van parking is also available for guests.

Does Tru by Hilton Franklin Cool Springs Nashville have a casino at the property?

No, Tru by Hilton Franklin Cool Springs Nashville doesn't have a casino.

Will I find an indoor pool at Tru by Hilton Franklin Cool Springs Nashville?

No, there is no indoor pool at this hotel.

What amenities will couples enjoy at Tru by Hilton Franklin Cool Springs Nashville?

Couples staying at this hotel will appreciate amenities like a free daily breakfast and a 24-hour gym plus some guestrooms include a kitchen.

Are there hot tubs at Tru by Hilton Franklin Cool Springs Nashville?

No, this hotel doesn't have a spa tub.

Does Tru by Hilton Franklin Cool Springs Nashville feature a restaurant that includes a breakfast menu?

Yes, Tru by Hilton Franklin Cool Springs Nashville serves free buffet breakfast each morning from its snack bar.

Will Tru by Hilton Franklin Cool Springs Nashville allow pets to stay for free?

Although they can't stay for free, cats and dogs are welcome at Tru by Hilton Franklin Cool Springs Nashville for a fee of USD 75 per accommodation, per stay.

Are there connecting rooms at Tru by Hilton Franklin Cool Springs Nashville?

Yes, this hotel has connecting rooms you can book for your group event or vacation.

Where is the closest airport to Tru by Hilton Franklin Cool Springs Nashville?

The closest major airport to Tru by Hilton Franklin Cool Springs Nashville is Nashville International Airport (BNA), which is 21.9 mi away (27 minutes by car). Another top airport is Smyrna, TN (MQY), which is located 25.8 mi away (44-minute drive).

Are there rooms with balconies at Tru by Hilton Franklin Cool Springs Nashville?

No, you won't find guestrooms with balconies at Tru by Hilton Franklin Cool Springs Nashville.

Tru by Hilton Franklin Cool Springs Nashville Reviews

Reviews

9.4

Exceptional

Rating 10 - Excellent. 798 out of 1008 reviews
Rating 8 - Good. 145 out of 1008 reviews
Rating 6 - Okay. 40 out of 1008 reviews
Rating 4 - Poor. 16 out of 1008 reviews
Rating 2 - Terrible. 9 out of 1008 reviews

9.6/10

Cleanliness

9.6/10

Staff & service

9.2/10

Amenities

9.6/10

Property conditions & facilities

Reviews

10/10 Excellent

Jennifer

Traveled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Newer hotel. Nice area. Quiet. Nice breakfast.
Stayed 1 night in Mar 2026

8/10 Good

Kasey

Traveled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Hotel was very clean and breakfast was great. Front desk staff was very helpful and nice. My beef was with the beds. Pillows were terrible and there were three on each bed (and your head fell right through each one). Beds also were not sturdy and I could feel every movement my husband made.
Stayed 1 night in Mar 2026

10/10 Excellent

Evan

Stayed 1 night in Mar 2026

10/10 Excellent

Michael

Stayed 2 nights in Feb 2026

8/10 Good

Susan

Liked: Cleanliness, amenities, property conditions & facilities
Clean facilities. Friendly and helpful staff
Stayed 4 nights in Feb 2026

8/10 Good

Nora

Stayed 1 night in Feb 2026

8/10 Good

Kristie

Liked: Cleanliness, amenities, property conditions & facilities
The room was clean and spacious. The staff was friendly and helpful.
Stayed 3 nights in Feb 2026

10/10 Excellent

Amy

Stayed 1 night in Feb 2026

10/10 Excellent

William

Business traveler
Liked: Cleanliness, amenities, property conditions & facilities
The. Absolute. Best.
Stayed 4 nights in Feb 2026

10/10 Excellent

Robert

Liked: Cleanliness, staff & service
Clean rooms. Great staff. Lots of snacks and drinks to choose from
Stayed 1 night in Feb 2026

10/10 Excellent

Hannah

Stayed 1 night in Feb 2026

8/10 Good

Doug Roselle

Traveled with family
Liked: Cleanliness, staff & service, amenities
Clean room. Sign in and check were fast and efficent, adequate variety at breakfast buffet.
Stayed 3 nights in Feb 2026

10/10 Excellent

Bo

Stayed 2 nights in Jan 2026

8/10 Good

Teresa Diane, Fairfield

Room was spotless, staff was friendly
Stayed 2 nights in Feb 2026

10/10 Excellent

Brian

Stayed 4 nights in Jan 2026

10/10 Excellent

Diane

Traveled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Room was very clean and staff very friendly!
Stayed 1 night in Jan 2026

10/10 Excellent

Angela

Very good stay.
Stayed 1 night in Jan 2026

10/10 Excellent

Angela

Traveled with family
Liked: Cleanliness, property conditions & facilities
Considering how bad the weather was we were amazed at how attentive everyone was. Great room. Great service.
Stayed 1 night in Jan 2026

10/10 Excellent

Sarah

Traveled with family
Liked: Cleanliness, amenities, property conditions & facilities
Clean room, friendly staff and nice breakfast. Loved that the tea and coffee was available all day. This hotel is located in a nice area and is easy to get to the highway. It was recommended we go to Hogwood foe BBQ and it’s the best BBQ we have ever had!
Stayed 2 nights in Jan 2026

10/10 Excellent

Teresa

Liked: Cleanliness, staff & service, amenities
Hotel was very clean!!! Front desk staff was friendly and kind.
Stayed 1 night in Jan 2026

10/10 Excellent

Leslie, North Canton

Great room and service. Front desk awesome
Stayed 1 night in Jan 2026

10/10 Excellent

Elizabeth

Stayed 1 night in Jan 2026

8/10 Good

Ryan

Stayed 1 night in Jan 2026

10/10 Excellent

Nicole

Liked: Cleanliness, amenities, property conditions & facilities
Rhonda was amazing at the front desk!! Loved that you still offer free breakfast and comp coffee/tea. Great rooms too! Thank you!!
Stayed 3 nights in Jan 2026

10/10 Excellent

Christina

Stayed 2 nights in Jan 2026

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