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Comfort Inn

2.5 out of 5.0

Recent guest reviews

Room, bed, breakfast was ok. Need to remodel the bathroom. The tub was cracked and you could feel the tub floor move around. Plus the tub was stopped up and would not drain. Over all it was ok.

Enjoyed our stay at this Baymont Inn. Had a wonderful time and the service and location were perfect.

it was okay Even though it's not the hotel we wanted

This hotel was horrible! I am covered in bedbugs and when I called management about the issue. They never called me back like promised. I had to keep contacting them. The staff is rude, and the stay was the worst ever. I travel frequently and will never stay here again. I had over 100 bed bug bites.

A good nights sleep, in a clean place, quiet too.!

The smoke detector chirped, the water didn't drain in the tub and i'm covered head to toe in bed bugs. I will never stay there again

I was looking forward to this hotel because the hotel never disappoints. Never say never. I arrived and checked in and could only be given one key because they didn't have enough for the every room. I got to my room and it was ok. I asked for extra blankets because i only had sheets on my bed. They didn't have any. They offered extra sheets. Anything I asked about was met with an excuse. I could not access Internet. The beds were HARD! I am not picky but I couldn't sleep well. The pillows were tiny and hard also. I am sure they didn't have any more. The room had cleanliness going for it until morning. I found a bug and the shower didn't shutoff. I did mention somethings to the front desk, but no one really cared. I called back in to complain, but they told me because I booked with O they couldn't do anything. Also, they told me O overcharged me and gave me a receipt showing this. I was told the manager would call me back, but that didn't happen. Another hotel is across the road. It had to be better than what I experienced. Glad it was just one night!

Everything was great. Breakfast was better than just a continental breakfast. In room, nice added touch with some peanut butter crackers, chips, and bottle of water. I will be back next year.

Very nice, clean, friendly, only problem was every time we went to breakfast...we had to get a new key card to get back in the room!!!! Funny.

It was great the only minor thing was when we went swimming there weren't any towels and I had to go ask for some. The room was clean and the breakfast was great.

Great location for just a stop in to sleep on trip to Florida.

We enjoyed our stay - we had a very nice room at a very good price! We were in town for an event at the Willamson County Ag Center and it was so handy to the event and to eating establishments, etc. The only criticism I could think of would be the eggs on the breakfast bar - but I'm just not a fan of "fake eggs". The other food was fine.

We were busy, so we were not in the room a lot ,but it was nice and there were only a few times when noises from other guests or the fridge or things like that kept us from sleeping. It was clean and comfortable and close to the things we needed.

In town for a conference and this room was great. Bed was comfy, room was clean. Very quiet. BEST part was the water pressure! Best motel shower I have ever had. I am tall and usually have to contort to wash my hair. NOT here, felt like home.

Location is good, staff was friendly but there were dirty towels hanging on the back of the bathroom door and they didn't seem to think it was a big deal. I didn't get the feeling it was a really clean room... Nice to have a refrig with freezer. The satelite kept going out and they didn't have any ice....can't say I would probably stay there again by choice, lots of options in that area.

My wife and I wanted to spend our anniversary in Nashville and this hotel was in a great location! Wonderful breakfast and awesome staff!

We won't get a room by the elevator again. Hotel staff pulling their carts over the thresh hold and other guests gathering right outside our door was the only draw back from our stay. Otherwise, it worked out well.

I arrived late in the evening and the hotel staff quickly processed my registration and gave me a room key in minutes. The staff also assisted me with getting boarding passes online and finding the nearest grocery store. I had a very pleasant and comfortable stay at this hotel.

I spent one night at this hotel and really enjoyed it. When I arrived, I was quickly checked in by a friendly staff member who directed me to my room and informed me of a few things I wanted to know. The room was larger than I had expected, had some much appreciated snacks waiting in it for me, and was nice and clean. In the morning, I made use of the fitness center which was small, but had enough equipment to allow me a good workout. Breakfast options were pretty varied and what I ended up eating was good. The hotel was really close to downtown Franklin and even closer to a Starbucks, so that was really nice. I enjoyed my stay at this hotel and would definitely book there again in the future.

Showed up late and left early. Beds were comfortable, room was clean, stairwell doors were a little noisy at night. Didn't get to use the pool, but it looked night. Had a very nice breakfast area and very friendly staff.

4202 Franklin Commons Court Franklin TN

Hotel highlights

  • Free full breakfast
  • Free WiFi in rooms and public areas
  • Indoor pool
  • Fitness center

Located 1.3 mi (2.2 km) from Goofballs Family Fun Center, Comfort Inn is within a 10-minute drive of Aspen Grove Park. This 66-room hotel has conveniences like free breakfast, an indoor pool, and free in-room WiFi. It's also close to Carnton Plantation and Fort Granger Park.


Dining

Start your day off right with a free full breakfast.


Rooms

All 66 air-conditioned rooms provide microwaves, refrigerators, and coffee makers. Guests can expect free WiFi and flat-screen TVs with cable channels and pay movies. Bathrooms have hair dryers and free toiletries. Free newspapers, free local calls, and free bottled water are other standard amenities.


Property features

At Comfort Inn, guests enjoy an indoor pool, a fitness center, and free WiFi in public areas. You'll find limited parking. Multilingual staff at the front desk are standing by 24/7 to help with dry cleaning/laundry, tours or tickets, and securing valuables. Additional amenities include a 24-hour business center, coffee/tea in a common area, and express check-in.

Room options

Room, 1 King Bed, Accessible, Non Smoking

King 1 | Sleeps 2

Standard Room, 2 Queen Beds, Non Smoking

Queen 2 | Sleeps 4

Standard Room, 1 King Bed, Non Smoking, Hot Tub

King 1 | Sleeps 2

Standard Room, 1 Queen Bed, Non Smoking

Queen 1 | Sleeps 2

Guest reviews for Comfort Inn

Couples (13) Business (6) Family (6) Other (1) Friends (1)
3

in town for 1 night

Families

Room, bed, breakfast was ok. Need to remodel the bathroom. The tub was cracked and you could feel the tub floor move around. Plus the tub was stopped up and would not drain. Over all it was ok.

By on Sep 8, 2015

5

fun weekend trip

Couples

Enjoyed our stay at this Baymont Inn. Had a wonderful time and the service and location were perfect.

By on Jul 28, 2015

3

get away

Couples

it was okay Even though it's not the hotel we wanted

By on Jun 12, 2015

1

bed bugs

BusinessTravelers

This hotel was horrible! I am covered in bedbugs and when I called management about the issue. They never called me back like promised. I had to keep contacting them. The staff is rude, and the stay was the worst ever. I travel frequently and will never stay here again. I had over 100 bed bug bites.

By on Jan 6, 2015

3

good stay

Couples

A good nights sleep, in a clean place, quiet too.!

By on Nov 30, 2014

1

bed bugs!

BusinessTravelers

The smoke detector chirped, the water didn't drain in the tub and i'm covered head to toe in bed bugs. I will never stay there again

By on Oct 17, 2014

1

more than disappointing. just awful.

Families

I was looking forward to this hotel because the hotel never disappoints. Never say never. I arrived and checked in and could only be given one key because they didn't have enough for the every room. I got to my room and it was ok. I asked for extra blankets because i only had sheets on my bed. They didn't have any. They offered extra sheets. Anything I asked about was met with an excuse. I could not access Internet. The beds were HARD! I am not picky but I couldn't sleep well. The pillows were tiny and hard also. I am sure they didn't have any more. The room had cleanliness going for it until morning. I found a bug and the shower didn't shutoff. I did mention somethings to the front desk, but no one really cared. I called back in to complain, but they told me because I booked with O they couldn't do anything. Also, they told me O overcharged me and gave me a receipt showing this. I was told the manager would call me back, but that didn't happen. Another hotel is across the road. It had to be better than what I experienced. Glad it was just one night!

By on Oct 13, 2014

4

value does;t get any better

Singles

Everything was great. Breakfast was better than just a continental breakfast. In room, nice added touch with some peanut butter crackers, chips, and bottle of water. I will be back next year.

By on Jun 22, 2014

5

visiting son in college

Couples

Very nice, clean, friendly, only problem was every time we went to breakfast...we had to get a new key card to get back in the room!!!! Funny.

By on Apr 6, 2014

5

great place

Families

It was great the only minor thing was when we went swimming there weren't any towels and I had to go ask for some. The room was clean and the breakfast was great.

By on Mar 11, 2014