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Best Western Franklin Inn

2.5 out of 5.0

Recent guest reviews

Functional facility. Remodeled room was great. Lots of space and a great location. Close to everything. Only drawback was the high density of traffic on surrounding streets. A trade off for the great location..

Hotel was easy to find directly off of I-65. In a huge shopping area with numerous restaurants to choose from. Motel is a little dated but we found it clean and our room was very comfortable.

Trip for fun. Spent the day walking around Franklin. Lots of history.

Rooms were not in the same building as the lobby. Remodeling. Pool not close to hotel.

Very helpful staff - clean and safe. Very pleased with our stay.

Nice. Pleasant stay close to restaurants. Easy access to Highway

We are a family of four, that got off the road of being in the car 14 hours. Our room was ready for us, clean and comfortable. Not that I hold the hotel responsible, some ladies car alarm went off, over and over again. Some other lady was running around talking about cameras in the showers. I think this was just a fluke chance of some nuts. Very close to tons of restaurants and shopping. Right off of the hwy too.

The rooms were nice and clean. The breakfast was great!

We stayed here the week of St. Patrick's Day for a very reasonable price. From the gentlemen at the front desk to the housekeeping staff, everyone was courteous and professional. Thrilled to find that the room was very clean with attention to detail taken. The only down side is that the room is quite small and we found the bed to be pretty uncomfortable. It was also little noisy at night but that was mostly our neighbors. Overall, extremely happy with our stay and will definitely stay again.

Room was perfect. Clean and very quiet. No issues at all. Front desk staff were super friendly. Breakfast was yummy. Hope to stay there again.

Hotel room was clean and comfortable. Best price I could find in area. Located perfectly for things we wanted to do in Franklin, Cool Springs, and Nashville. Great trip overall !

I was greeted kindly when I arrived and the staff was friendly throughout my entire stay. The free breakfast accommodated my gluten allergy by providing Chex in separate bowls, hard boiled eggs and fresh fruit. It was a full spread of biscuits & gravy, cereal, bagels & pastries, pancakes, yogurt and oatmeal with juice and coffee. The room coffee tasted decent and the shower water was plenty hot. It would have been nice to have a hot tub on the premises. I also didn't appreciate that as a single woman they gave me a smoking room was on the back side of the property (I requested a non-smoking room when I made my on-line reservations), but I didn't request a new room.

Staff very friendly and professional Breakfast choices pkenty, hot, clean and fresh

The hotel is very clean. My only complaints was the beds in my room were very firm I prefer a softer matress and the air conditioner was a bit louder than normal like it needed a tune up. Otherwise it was perfect for my needs.

after running the bathroom fan the musty smell cleared out. Sink drain was slow but not prohibitive.

location good but oveall cleanliness could have been better. under construction so noise was a factor but there was ample parking

Staff was nice.. Room was nice and clean but there was a big gap under our door which you could probably stuck your whole under.. And the the tv didn't work that great we would be able to watch for like 20 minutes and it would go out and we would turn it off but I would take an hour for cable to come back...

Renovation in process. Breakfast was good Plan to stay again on return trip back home

The only issue that I had was the noise. People are coming and going all hours of the night. If you are a light sleeper like me, you better bring ear plugs!

I booked this for my son and his friends when he was moving to Spring Hill TN. Was a good deal especially with a full breakfast so they could get right to work moving in.

Room options

Standard Room, 1 King Bed, Accessible, Bathtub

King 1 | Sleeps 2

Standard Room, 1 King Bed, Non Smoking, Refrigerator & Microwave

King 1 | Sleeps 2

Standard Room, 1 Queen Bed, Smoking

Queen 1 | Sleeps 2

Standard Room, 2 Queen Beds, Accessible, Bathtub

Queen 2 | Sleeps 4

Guest reviews for Best Western Franklin Inn

Everyone (10) Business (19) Couples (7) Family (16) Friends (4) Other (7)
5

great location, very comfortable

Everyone

Functional facility. Remodeled room was great. Lots of space and a great location. Close to everything. Only drawback was the high density of traffic on surrounding streets. A trade off for the great location..

By on Dec 31, 2016

4

perfect location off i-65

Everyone

Hotel was easy to find directly off of I-65. In a huge shopping area with numerous restaurants to choose from. Motel is a little dated but we found it clean and our room was very comfortable.

By , from Toledo ohio on Oct 11, 2016

4

nice for the price

Everyone

Trip for fun. Spent the day walking around Franklin. Lots of history.

By on Sep 7, 2016

2

spread out too much

Everyone

Rooms were not in the same building as the lobby. Remodeling. Pool not close to hotel.

By on Aug 25, 2016

5

very helpful staff - clean and safe

Everyone

Very helpful staff - clean and safe. Very pleased with our stay.

By on May 16, 2016

4

nice hotel

Everyone

Nice. Pleasant stay close to restaurants. Easy access to Highway

By on May 3, 2016

5

convenient and comfortable

Everyone

We are a family of four, that got off the road of being in the car 14 hours. Our room was ready for us, clean and comfortable. Not that I hold the hotel responsible, some ladies car alarm went off, over and over again. Some other lady was running around talking about cameras in the showers. I think this was just a fluke chance of some nuts. Very close to tons of restaurants and shopping. Right off of the hwy too.

By , from Minneapolis, MN on Apr 3, 2016

4
Everyone

The rooms were nice and clean. The breakfast was great!

By on Mar 19, 2016

4

pleased

Everyone

We stayed here the week of St. Patrick's Day for a very reasonable price. From the gentlemen at the front desk to the housekeeping staff, everyone was courteous and professional. Thrilled to find that the room was very clean with attention to detail taken. The only down side is that the room is quite small and we found the bed to be pretty uncomfortable. It was also little noisy at night but that was mostly our neighbors. Overall, extremely happy with our stay and will definitely stay again.

By , from Bethlehem, PA on Mar 19, 2016

5

awesome!

Everyone

Room was perfect. Clean and very quiet. No issues at all. Front desk staff were super friendly. Breakfast was yummy. Hope to stay there again.

By , from sonoma county on Mar 13, 2016