Unfortunately the worst stay in a VRBO we have ever had. I have never experienced anything so filthy and unhygienic in my years of travel. To begin, the condo did not have very basic items like trash bags, dish cloth, dish soap etc...But more than anything it was so VERY DIRTY and extremely unhygienic. Dirt just about everywhere. I took many photos to prove my point - mattresses, mattress covers, cockroaches in our closet, dirty walls, doors, dirt on carpet. The entire stay was awful given how awful the condo was. We were allowed to leave early without penalty which we did. Rachelle was very nice but it was very disappointing to us that essentially the description on the VRBO and many other sites is grossly inaccurate and that they were not willing to discount our nightly rate. So 1 star for hygiene, 3-4 starts for location. Finally this property is severely short staffed. It was impossible to get operator or room service support for basic items.