Opera Hotel

We chose the hotel for its location and the sumptuous photographs exuding what we like to see in a boutique hotel. The entrance hall was pleasant enough and the courtyard was a great place to have breakfast - very refined and all so decadent. However, there was a distinct lack of warmth about the place - despite the comfortable looking sofas in the entrance way not once did I see anyone seated there. One was told that one could order drinks 24 hours a day and yet I never saw the small bar open, inviting one to stay longer and relax. Yes they were generally helpful at reception, but something was missing (for me anyway). We were told we would be welcome to a free drink at the hotel owned restaurant on our first night (the restaurant is just down the road), only to find out ourselves that it was closed on the night of our arrival. The bedroom was relatively small, but then we had anticipated that, so was not a major issue. On the table sat a bottle of water, for which we were charged €4.50!! Ridiculous. The lack of any air conditioning in the bedroom meant that we had to leave the windows wide open. Each morning the dustcarts / cleaning lorries came down the street at around 6am their warning noises emanating up and down the block and waking us each time. Not welcome at all. I really wanted to like the hotel, it was expensive enough, but ultimately it failed to deliver the experience we were hoping for. Alas I cannot recommend the hotel based on our experience.

I really wanted to love this hotel. A gorgeous, elegant old property in a lovely neighborhood, close to miles and miles of parkland and the center of town. We were in Munich for a few days and a night at the opera, so this hotel seemed like a natural. I love to check in and feel pampered, but when the young woman at the front desk in the skirt and heels insisted on lugging our huge heavy cases herself onto the bell-cart and bringing them upstairs for us, I felt awkward and my husband felt terrible. If you're going to be fancy and deliver the luggage so the guest doesn't have to haul it, have a bell crew (or even just one extra person)! As it is we stood around in our room and looked at each other, each of us hoping she had called someone, but then a few minutes later there she was shoving the heavy cart with all her might and we felt like horrible people. Yes the rooms are small and yes the bathroom is tiny, but they are well decorated and nicely appointed. My problem came with the idea of the shower being a hand shower with no bracket on the wall so you have to somehow stand there and shower and hold it up there and hope not to spray it everywhere. The tub was too small for my husband to sit in and use the hand shower so he could set it down now and again, so we alternated between holding it between our knees or setting it on the floor of the tub ... ridiculous. I recommend ordering a suction bracket on Amazon and carrying it along if you book this hotel. Also, the housekeeper came the first day and took one of our towels. So we had two hand towels and one bath towel to share between us. I figured she'd come the next day and give us another towel, but she came as we were stopping by the room in the early afternoon and as we struggled to tell her (our German is not good) that we didn't need her to clean the room, could we just have another towel? She nodded and said something in German and left and we never saw her again. The next day we shared the towel again and in the early afternoon, we went through the park and got caught in a sudden rainstorm and came back to the hotel lobby soaking wet, and I thought, doggone it we need dry clean towels for sure because we both need a hot shower. The front desk clerk saw our predicament and seemed troubled that we only had one towel and so she said she'd bring towels to our room. I wasn't going to go up to the room and stand there dripping wet waiting so I asked her if she could just get them and we'd wait here. She wanted to insist on bringing them but by now I was beyond thinking this was a luxury boutique hotel and asked her to please just grab them and we'd wait. When she comes back, she is holding one bath towel and one hand towel. FOR BOTH OF US to share. I kind of couldn't believe it. I think if you have deprived people of something, you might want to err on the side of too many rather than too few. She seemed confused that we wanted more than one towel since we already had one in our room, and I wasn't about to send her on another jaunt through the hotel looking for another towel. So, if I were to book this hotel again, I would add extra towels to that shower bracket on my packing list. I still can't put a finger on why the breakfast was such an ordeal, either. I liked the review (which I read after we stayed there) that called it a 'staid affair.' The little lobby setting where you eat breakfast is so quiet you're afraid to chew. When you sit, they light a taper candle which you would think would add a bit of class but was just ... a little weird. All I will ever eat is a croissant and strong hot cup of coffee or espresso, and plain yogurt maybe, all of which they had, but you also get a tower of smoked salmon, sliced meats and cheeses that they set in front of you high tea style. Also a bread basket with the two croissants which we want, and like 5 other kinds of bread also to go to waste with the salmon and ham and whatever else you would never choose on a buffet. It felt overly formal and wasteful, and I'd rather have just been able to choose the few items I wanted than feel like a person who throws food away. The breakfast was included with our room so we would go, but actually kind of dreaded the whole thing. Again, the effort to be frilly and fancy is moot if the coffee is weak and tinny, the cream is actually milk, and they forget to bring you the one thing you want (yogurt) one or two times out of three mornings. They also gave us a welcome letter and offer of free welcome cocktails after 6pm at their nearby restaurant, which we went to two evenings around 7 and it was never open (??) We thought that was super strange. The door to our room had to be locked from the inside with the key, also, which was another bit of creepiness. I said to my husband, "If you left for coffee and locked the door and I was in here sleeping, could I get out?" He looked at me and said, u yeah that's ... not good. I think it's because the staff is so small and they struggle to cover the basics, that the effort to make you feel pampered and catered to backfires and had the effect of making us uncomfortable. It's like staying with an ancient auntie who insists on cooking you breakfast that she can't afford and that you don't like anyway. That said, the building is lovely and the location is ideal. The toiletries in the bathroom were great, even including a shaving kit and toothbrush. I should have loved it there, but I absolutely could not wait to leave.

Business travellers like me want three things. A good bed, a good shower and quiet. The beds are very good. Some rooms have showers that you need to hold above your head (not acceptable) and when I was there, there was a wedding with loud live music. So, not for business travellers. However, it has nice staff, a great breakfast and a good location for visiting Munich. So if that is your purpose...

I had a delightful stay at the Hotel Opera. A beautiful, well-appointed room, courteous and friendly staff, and a delicious breakfast every day. My room was a spacious suite on the 4th floor, wi fi and breakfast was included. The room was very quiet. The decor is elegant with an 1890's flair. Breakfast service was attentive but unobtrusive. I really enjoyed my stay.

We were booked into a deluxe room but were upgraded to a suite which was wonderful. Unfortunately the view was of the building opposite so we kept the curtains closed. However, the extra space in the lounge area was great. The bedroom was a decent size and the bathroom actually had a bath in it which is most unusual these days as most hotels now only have showers. We also had his and hers basins and toiletries, robes and slippers. The hotel is set out of town but a metro station is round the corner so you can get anywhere. The staff were gracious and polite. We had a great continental breakfast each morning which included salmon, also a glass of Prosecco was a great idea. We loved it here and hope to return. I only have two gripes. The water in the room was NOT complimentary, so beware, if you open it, you will be charged! I would also have liked a coffee/tea tray in the room. I so missed my early morning cup of coffee. We were able to get a pot of coffee downstairs when we came in at night but it's not the same as kicking off your shoes and lying back on the bed with a cup. All in all though, a great stay.

I notice that the reviews are mixed on TA but we loved the Hotel Opera. Sure the room was a bit small but it was unique. Same with the bathroom. We had a sitting room looking over the courtyard which was very handy. Staff were great, parking was very handy in a nearby garage and breakfast was sublime. Would stay there again in a heartbeat. And location was perfect. 5 minutes to the centre and 5 minutes to the English Garden.

Stayed here for a night in February 2017. The room itself was small but the bathroom was a closet (literally, the bathroom door appeared to be a closet door: mirrored, short and folds outward to open). The space was incredibly small but functional. The walls, carpet and armoire were noticeably aged, stained and chipped. Some of the tiles in the shower and bathroom were missing. However, everything was clean and the bed was comfortable. The best part was that the room opened into a beautiful sunroom seating area with floor to ceiling glass windows that could open. The breakfast service and setting was excellent but the food itself wasn't anything out of the ordinary from other hotels.

Spotlessly clean. We were upgraded to a suite on arrival. I found the bed very comfortable. Staff were very professional and friendly and gave us excellent service. I will happily return if the opportunity arises.

Positives: The location and the breakfast are all excellent. The breakfast room garden is lovely. Negatives: The condition of the hotel stairways, carpets and room wall cleanliness is poor. Stained and worn pillows and carpets all in need of repair. Room walls and doors all are icky. The first room they gave us was so dirty and disgusting they upgraded us to a better room that was okay at best. The rooms must be renovated and cleaned properly-- Our bathroom was all black and so depressing........Stains on all the sofa cushions and dirty rugs!