Residence Inn by Marriott Munich City East4.0 out of 5.0
Recent guest reviews
Stayed here with two friends for a couple of nights as we made our way across Europe. The rooms were clean and the staff very friendly. Since there were three of us, we ended up getting a room with two double beds and one pull out couch. The pull out was not very comfortable so I would suggest to others to just book a second room or get a room with two queens so you can easily share the beds which are indeed very comfortable. The breakfast was really good and had a lot of variety from cereal to bacon and eggs, to pancakes, to fruits. It was very worth it. It would have been nice to have some free bottled water in the room as when you're travelling it's not easy to find places to buy water right away. The hotel is located a bit outside the main city but easily accessible and about 30 mins walk or a 10 min uber ride.
Genuinely liked our family studio room - size was comfortable for a 9 night stay to use as a home base. Location is a 7-10 minute walk to Ostbahnhof train station which made it perfect for day trips. Our room was clean and it was nice to have a door to open up to the outside to get fresh air into the room. Our room was street side and there was quite a bit of traffic noise so we used a white noise app each night to drown that out. Breakfast each morning is very good with lots of options to satisfy everyone. The bad? We ordered takeaway/room service from the on-site restaurant our last night and both of our "Bistro Burgers" were barely cooked. I hesitate to even call them rare - purple, gooey and mushy on the inside. We took them back down to the restaurant and the kitchen essentially just seared the outside of the pieces that we had cut in half the first time which did absolutely nothing to change the burger. We both were afraid to eat it, so basically paid 32 Euros for a handful of french fries. Photo I uploaded is after we took it back the first time.
I have stayed with Residence Inn many times in North America, and this is my first experience staying in a Residence Inn in Europe. We stayed for a week, and it was similar to north america, but different. The room was fine and clean, and the front desk was really helpful, and they had a good understanding of English. The location if far out from the fun stuff to do. One item was a small annoyance for us. We stayed for six nights and for stays over 3 nights they consider you long-term, and they penalize you when it comes to getting your room cleaned. Understand if you stay 3 nights or less you will get your room cleaned everyday. You get clean towels, toiletries, bed made... Go over the 3 days, and you are told that you only get house keeping twice a week. Why would you penalize people that stay longer, and give you more business. I was told so that it feels more like home. What??? I could understand this point of more like home if the twice a week cleaning thing was optional, which it isn't. They will clean your room daily for $15 euros a day. The other annoyance with this is that they don't leave you extra towels or supplies when they clean you’re your twice during your stay. They clean your room, and then leave you the same amount of supplies like they clean it every day. No extra towels, tissues or anything. and if you need stuff you need to track them down. Might sound like a small thing, but I thought it was crappy that people that stay a shorter amount of time get the extra service. The far out location, and the crappy service would probably stop me from staying here again. Food for thought.
Just finished a weekend stay here. Overall it's a great hotel. I would actually give it a 4.5. Would definitely recommend. It's just outside of the main area. It was about a 30 minute walk to Marianplazt . And a short uber ride. There is transit, looked easy enough to use however we walked everywhere. Here's what's great: Rooms are spacious and clean I cant stress how great the Hotel staff was, extremely friendly and helpful. Breakfast was really good. Had a big assortment. Pretzels, pancakes, eggs , bacon, yogurt,cheese, baked beans, hash browns, cereal etc. . Our room had a nessepresso machine and a mini kitchen WiFi worked great no issues What would have made it a 5star: Robes & slippers- i personally like having these. Complimentary water- when travelling I find it a nice touch if you get a complimentary bottle of water. Of if they have water in lobby where you can get a glass. I really have no major complaints. The above are just the extras that would have made it a prefect stay. I would come back and stay here.
We were looking for a hotel that will accommodate us and our little baby. This hotel provided that warm friendliness at the reception area not to mention they got good sized rooms with kitchenette which worked well since we are a small family. A very clean hotel, friendly reception staff and great selection for buffet breakfast to kick start your day. It was raining a bit when we came over and it was good that they were able to lend us an umbrella. They're very accessible to a train station too and other small restaurants were nearby. They were perfect location wise! An area for improvement though would be the bar/lounge/restaurant next to Bistro's breakfast area. When we got there looking for some dinner on our first night, there were only 3 people on duty, at least around the time we went in (6:30-7:00pm). A more senior, older looking man, and a younger lady and man. The older guy looked impatient and wasn't looking happy at all, the younger male, didn't quite know what they were serving so I guess he was new, but he was friendlier but still didn't smile. The lady was not even attentive to guests at all and there were only 3 tables occupied with a total of 5 diners in the outlet. I ordered fish and chips while my hubby ordered a burger. Their food was average but what disappointed me was their customer service. They did not exude the expected warmth and friendliness towards their guests which of course was expected from any service industry staff. Aside from that experience over dinner, I would still highly recommend this hotel mainly because of the room size, cleanliness, breakfast they serve and the rate they're charging for. I'm sure that they could provide better staff training and the outlets' services can be improved. If they can do those, this hotel would definitely be rated Excellent in my books!!!
Thirty-five minute train ride from the Munich Airport with great access to all Munich rail and short walk to midtown. Very comfortable rooms and wonderful buffet breakfast. Very knowledgable and helpful staff.
Spent three days in Munich for leisure and this hotel was great. Just a few blocks from the Ostbahnhof train station. The room was updated, spacious and everything worked great. Breakfast had a large selection and was delicious. The staff was very nice, especially Martin at the front desk. We chose this hotel because we were driving into Munich and didn't want to drive through city center. Hotel was easy to find and offered indoor parking on site. Highly recommend this hotel.
I stayed here for 6months from October to April last year when I was on assignment and I am really happy with the hotel. I have a room with a kitchen that includes cooking pans, dishes, dishwasher, microwave, fridge, nespresso coffe machine and stove. The layout was perfect for me. Since I stayed here for a long time, the hotel has offered room cleaning 3x in a week, replenished all the toiletries and maintained the cleanliness all the time. The room has AC but when I was there for autumn and winter seasons, they offered me a heater free of charge. It has everything you could ask for. They have a laundry room on the basement (which operates with coins purchased from the reception), gym and sauna in the reception area, a kids' room with few toys and games for kids to play with, lobby and reading area to entertain your guests and outdoor seating. They even have an outdoor playground and own parking in the basement. And since I was here for a long time and need to be in and out of the hotel due to other business trips, I was able to keep my luggages in their store room too. They also do laundry services and delivered the next day to your room. The hotel is walking distance to the bus and tram stop, main train station, supermarkets, restaurants and banks. They have an in-house restaurant which serves healthy and yummy breakfast everyday though I would suggest to change the menu every now and then. I have been here for 6 months and they serve the same food day by day. There is no room service for food so you have to order from the restaurant and bring the tray up to your room in case you wish to eat in your own room. Service of the staff were very good. I was here on my birthday and they even greeted me when I came out of the lift when I am heading for my early breakfast routine.They even surprised me with a fruit platter neatly arranged on my table in my room when I came back from work. Kudos to Martin and Madeline who never failed to help me with everything I need. I have to also commend Mohammed who was there when I arrived one time in the wee hour and helped me with my heavy luggages from the store room. This is my home away from home... I always recommend them to my colleagues who are travelling to Munich.
Good sized room with comfy bed and well stocked kitchen. The shower had a good pressure and was of a good size. Breakfast was very impressive with a large buffet and lots of choices. Close to the train station and near to a tram stop for the 19 line. Highly recommended!
This was my first time staying in Munich Ost and the Residence Inn was an ideal hotel. The location was convenient to the Ostbahnhof (5 minutes by foot) and a nice stroll into the Altstadt and other sights in the city center. Nice restaurants and boutiques are nestled in the immediate vicinity. The hotel itself has spacious rooms with plenty of closet space, a kitchenette, bathroom amenities, big shower with great water pressure, sofa / living room seating. While I didn't use the fitness center (I ran outside), they have a gym and sauna. The staff was very friendly and helpful.
Located in Au-Haidhausen, Residence Inn by Marriott Munich City East is within 2 miles (3 km) of popular attractions such as English Garden and Deutsches Museum. This aparthotel has 125 rooms and welcomes guests with conveniences like free breakfast, a 24-hour health club, and free in-room WiFi. It's also close to Marienplatz and Bavarian National Museum.
Free continental breakfast is included with your stay and awaits you each morning. This aparthotel is home to a restaurant and a bar/lounge.
All 125 soundproofed apartments feature kitchens and space to spread out with dining areas and sitting areas. Guests can expect 32-inch flat-screen TVs with satellite channels and pay movies, along with free WiFi and wired Internet. Bathrooms have hair dryers and free toiletries. Other standard amenities include sofa beds, coffee makers, and laptop-compatible safes. Limited housekeeping is available.
Guests staying at Residence Inn by Marriott Munich City East enjoy a 24-hour health club, a sauna, and free WiFi in public areas. Self parking is offered for EUR 20 per day. Multilingual staff at the front desk are standing by 24/7 to help with dry cleaning/laundry, concierge services, and luggage storage. Additional amenities include a meeting room, a 24-hour business center, and a computer station.
Reviews from Trip Advisor
90% of guests recommend this hotelTotal of 436 reviews