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Recent guest reviews

It was ok in general. There was no running water when I woke up in the am to leave for the airport. Stayed there 1 night.

The staff and service was fantastic. The rooms were clean and orderly. The pool and spa was unique and well run. Everybody from the bell staff to bar to desk to housekeeping were great. The food was also very good. And the location was near many of the districts highlights we wanted to experience, plus it was located very near the train station.

At the present time I have nothing good to say about the Sofitel in Munich. I arrived home and checked my credit card bill. The charged amounts were changed by the hotel and 2 additional charges were added for the 2nd stay. I booked 2 rooms. The first stay was for 4 nights. I checked out in the evening and questioned additional charges. They changed the bill and gave me new receipts. We returned after visiting other countries for the overnight before our flight. I asked if there were any charges before leaving that morning. There were none. My credit card showed BOTH rooms had charges of 116.75. I have no idea of why. I was charged for one granddaughter's breakfast and it wasn't changed. I have tried to deal with them through e-mailing. I have had NO response. I have a business and know for a fact it is no way to deal with a problem situation. I'd also like to ad that the restaurants are very expensive for the quality of the food and choice. Breakfast is $40.00 with no a la carte available. Except for the bar, there is no choice for lunch. It was $160.00 for 2 children and 3 adults for sandwiches and 3 beers! I will say the wait staff at breakfast is very amenable. Their cappuccino is excellent.

Romantic Christmas experience. Hotel within walking distance of Marienplatz and right around the corner from a key train station. Beautiful view of the alps and peaceful spa.

Average to poor experience. Paid for a more expensive deluxe room and got a tiny normal room. Check in and check out was terrible, long wait, they claimed my reservation was a no show when I paid an extra night to check in early

Best hotel I've stayed in for the price. Luxurious. And the deluxe breakfast was included just a few steps away from the hauptbanhoff.

Wonderful. Great location, staff and accommodations. Sofitel Munich comes highly recommended

Great hotel close to everything. Comfortable bed.

I simply can't think of a single negative during our 3 night stay. Hmmmm. Ok, the room key was a bit finicky when used to activate the elevator. Our room (460) was immaculate and not confining at all. The bed comfort was as good as I have ever experienced and the bathroom with walkin shower first rate. Not a big fan of the electronic mini bars which are becoming increasingly common. Personally I would like to see hotels offer a breakfast choice of either a full buffet or continental for those like myself who require little more than a good cup of coffee and a pastry. The spa area was first rate as well with staff on site to check your room key which is a very nice and secure option. Though the sauna, shower and steam rooms are "textile free" areas I would encourage folks to relax and enjoy the German way. Large towels are plentiful and those who choose can wrap themselves according to their level of comfort. The adjoining pool area is very nice and swimsuits are required. Of course the whole range of spa services are offered as well. All in all a great hotel in a great location, just a 2 minute walk out the south door of the main train platform area adjacent to the Starbucks. I look forward to my next visit.

Hotel is just 3 mins walking from central train station.

Bayerstrasse 12 Munich BY

Hotel highlights

  • Walking distance to Theresienwiese and Karlsplatz - Stachus
  • Free WiFi and wired Internet in rooms and public areas
  • Onsite dining
  • Spa

Located in Munich City Centre, Sofitel Munich Bayerpost is within a mile (2 km) of popular sights such as Marienplatz and Pinakothek der Moderne. This 5-star hotel has 396 guestrooms and offers a full-service spa, an indoor pool, and free in-room WiFi.


Dining

This hotel serves as home to a bar, along with a family restaurant that specializes in international cuisine. Order from 24-hour room service to satisfy your hunger without leaving your room. Start each morning off right with buffet breakfast served for a fee.


Rooms

All of Sofitel Munich Bayerpost's 396 soundproofed rooms provide minibars, espresso makers, and free newspapers. 49-inch flat-screen TVs come with satellite channels, and guests can stay connected with free WiFi and wired Internet. Pillowtop beds sport premium bedding and pillow menus, and bathrooms offer hair dryers and designer toiletries. Other standard amenities include laptop-compatible safes, phones, and desks.


Property features

Guests of Sofitel Munich Bayerpost enjoy a full-service spa, an indoor pool, and a health club. Parking is EUR 37.00 per day (EUR 37.00 per day for valet parking)—but if you prefer not to drive, catch a ride in the airport shuttle (available 24 hours) for EUR 85 per vehicle one-way. The 24-hour front desk has multilingual staff ready to assist with concierge services, luggage storage, and securing valuables. Other amenities at this luxury hotel include a sauna, free WiFi in public areas, and conference space.

Room options

Junior Suite, 1 Queen Bed, Corner (Executive)

1 Queen Bed | Sleeps 4

Suite, 1 King Bed, Corner (Opera)

1 King Bed | Sleeps 3

Suite, 1 King Bed (Prestige, Cool loft style)

1 King Bed | Sleeps 3

Luxury Room

1 King Bed | 2 Twin Beds | Sleeps 3

Guest reviews for Sofitel Munich Bayerpost

Everyone (8) Couples (1) Family (1)
2
Business Business

It was ok in general. There was no running water when I woke up in the am to leave for the airport. Stayed there 1 night.

By on Jan 26, 2020

Review comment responded on Mar 18, 2020

Bonjour, thank you for your kind and honest feedback. We are sorry to hear that our water shut off affected you before leaving for the airport. This shut off was necessary as we were facing some difficulties during our spa renovation. You should have had a note in your room which should have informed you about the shut off. Pleas allow us our sincerest apologies. Every day we strive to offer our guests a magnifique experience and we would be more than happy to welcome you one more time to convince you with our service. Best Regards, Johannes Mayr, Hotel Manager

5
Family

The staff and service was fantastic. The rooms were clean and orderly. The pool and spa was unique and well run. Everybody from the bell staff to bar to desk to housekeeping were great. The food was also very good. And the location was near many of the districts highlights we wanted to experience, plus it was located very near the train station.

By , from Whitewater, WI on Jan 4, 2020

5
Everyone

By on May 19, 2019

Review comment responded on May 20, 2019

Bonjour, thank you for your wonderful feedback, we hope you felt comfortable with us. We are looking forward to welcoming you back soon. Best Regards, Johannes Mayr, Hotel Manager

2
Everyone

At the present time I have nothing good to say about the Sofitel in Munich. I arrived home and checked my credit card bill. The charged amounts were changed by the hotel and 2 additional charges were added for the 2nd stay. I booked 2 rooms. The first stay was for 4 nights. I checked out in the evening and questioned additional charges. They changed the bill and gave me new receipts. We returned after visiting other countries for the overnight before our flight. I asked if there were any charges before leaving that morning. There were none. My credit card showed BOTH rooms had charges of 116.75. I have no idea of why. I was charged for one granddaughter's breakfast and it wasn't changed. I have tried to deal with them through e-mailing. I have had NO response. I have a business and know for a fact it is no way to deal with a problem situation. I'd also like to ad that the restaurants are very expensive for the quality of the food and choice. Breakfast is $40.00 with no a la carte available. Except for the bar, there is no choice for lunch. It was $160.00 for 2 children and 3 adults for sandwiches and 3 beers! I will say the wait staff at breakfast is very amenable. Their cappuccino is excellent.

By on Jul 28, 2018

5

romantic hotel

Everyone

Romantic Christmas experience. Hotel within walking distance of Marienplatz and right around the corner from a key train station. Beautiful view of the alps and peaceful spa.

By on Dec 27, 2017

Review comment responded on Jan 9, 2018

Dear guest, It is wonderful to hear how much you enjoyed your romantic christmas stay at our hotel. You basically summarized what we strive for - a unique experience of design and magnifique service. Thank you for sharing your very positive experiences. I hope to welcome you again soon. Best Regards, Ferdinand Hanika Rooms Divisions and Quality Manager

3

terrible check in and check out experience

Everyone

Average to poor experience. Paid for a more expensive deluxe room and got a tiny normal room. Check in and check out was terrible, long wait, they claimed my reservation was a no show when I paid an extra night to check in early

By , from singapore on Nov 14, 2017

Review comment responded on Nov 16, 2017

Dear guest, Thank you for taking the time to write about your experience at Sofitel Munich Bayerpost. I am sorry to hear that our service quality didn't meet your expectations during your stay. Please rest assured that we will use your comment to train our staff again on the kind of behavior guests of a five star hotel may well expect. I hope that you will give us another chance to show you that we are better than what you experienced. Best Regards, Ferdinand Hanika Rooms Divisions and Quality Manager

5

5 stars

Everyone

Best hotel I've stayed in for the price. Luxurious. And the deluxe breakfast was included just a few steps away from the hauptbanhoff.

By , from los angeles on Jun 29, 2017

Review comment responded on Jul 4, 2017

Dear Guest, Thank you for the constructive, insightful and positive feedback. We are glad you have given us the chance to show our hospitality and the high quality of service. We hope to welcome you back soon! Kind regards Ferdinand Hanika Rooms Divisions and Quality Manager

5

perfect

Everyone

Wonderful. Great location, staff and accommodations. Sofitel Munich comes highly recommended

By on Apr 10, 2017

Review comment responded on Apr 18, 2017

Dear Guest, thank you for your positive feedback. We are glad you had a great time with us and we hope to welcome you back soon. Kind regards Katja Herrmann Hotel Manager

5

great hotel!

Everyone

Great hotel close to everything. Comfortable bed.

By on Jan 20, 2017

5

5 star stay

Couples

I simply can't think of a single negative during our 3 night stay. Hmmmm. Ok, the room key was a bit finicky when used to activate the elevator. Our room (460) was immaculate and not confining at all. The bed comfort was as good as I have ever experienced and the bathroom with walkin shower first rate. Not a big fan of the electronic mini bars which are becoming increasingly common. Personally I would like to see hotels offer a breakfast choice of either a full buffet or continental for those like myself who require little more than a good cup of coffee and a pastry. The spa area was first rate as well with staff on site to check your room key which is a very nice and secure option. Though the sauna, shower and steam rooms are "textile free" areas I would encourage folks to relax and enjoy the German way. Large towels are plentiful and those who choose can wrap themselves according to their level of comfort. The adjoining pool area is very nice and swimsuits are required. Of course the whole range of spa services are offered as well. All in all a great hotel in a great location, just a 2 minute walk out the south door of the main train platform area adjacent to the Starbucks. I look forward to my next visit.

By , from South Dakota on Dec 9, 2016

Sofitel Munich Bayerpost

Bayerstrasse 12, Munich, BY 80335
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