Very fast check-in, may have gotten an upgrade but did not request it. Would stay again. Thanks for having phone charging units in the room, they were sorely needed. Good breakfast. Adjacent room occasionally noisy (either Putin or Zelenskyy folks) but they quieted down later in the evening, probably due to increased funding from the Bidens. Would stay again once the noisy people go back to behind the Iron Curtain where they belong.
Bed was comfortable. The carpet and walls were pretty dirty. I didn’t like kiosk at the front desk, but it was efficient. I’d stay again.
It was good but staff could of been a bit friendlier.
Frustrated and disappointed and would like a refund. Good Wifi, good TV and Channels, front lobby seemed nicer than the room. Allows pets. Website is misleading. Old, dingy, run down. A bit dirty. Cob webs near ceiling. Furniture old and pealing. Door has damage to it. Carpet has damage to it. Bathroom old and and dingy. Flooring coming up at tub and caulk old and dirty. Sheets need to be bleached. A bit musty. Window fogged over.
Horrible stay. This was probably the worst hotel I've stayed at. Super sketchy and didn't feel safe. The room was very outdated with old everything. Furniture looked like it was from the 90's and paint was chipping from everything. The bathtub was black, the sheets felt like they had been on the bed for weeks and were not fresh. The door to the room had three places where it had been repaired from what I imagine was being kicked in.the bottom of the door had a 1 inch gap on the bittom side of the door so you could see into the hallway. Not the bottom of the door...the side. Didn't even know it was possible. Needless to say, this was a last minute booking and we won't be going to any Super 8 ever again.
I appreciate the quiet stay.
good location. Comfortable enough. It appears old and needs more updating. Did not appear dirty but everything just seemed kind of dingey, including the sheets. Overpriced for what you get.
will not stay there again unless Wyndam updates, nor recommend
It was dirty, covered in web corners, I didn’t want to even shower there. I was keep waking up to the a slamming door all night. It smelled bad inside and I didn’t see exterior security cameras. Breakfast was poor, cereal, bread, and milk.
If your just looking to get off the highway and sleep, this place is fine. It not a place I'd take my family however.
Staff was friendly and property was in good condition. Surprisingly quiet for a night when there were no vacancies. It was a fine place for someone looking for a clean, simple location at reasonable cost. Our only disappointment: the first floor rooms are partially underground; we awoke to a diesel pickup truck idling with exhaust pipes at eye level outside our window.
Very quiet, clean room. Check in was easy. Restaurants within walking distance.
Room was clean and building was well maintained.
Staff was friendly! Our room was not very accessible for my wheelchair, despite being a mobility accessible room. But the bathroom was pretty good!
It was nice but it could have used some maintenance and upkeep.
Good hotel, very clean, simple, affordable price, will stay again.
Okay for the price. Not great, not terrible. Property and rooms were relatively clean. Walls and fixtures were a little beat up.
Older property, musky smell lower level room....... .......... ......... ....... ...
Within a short walk of King City Square Shopping Center, Super 8 by Wyndham Mt. Vernon IL is within a mile (2 km) of Crossroads Community Hospital. This hotel has 63 rooms and welcomes guests with conveniences like free breakfast, free in-room WiFi, and free self parking.
Free continental breakfast is included with your stay and awaits you each morning from 6:00 AM to 9:00 AM.
TVs come with cable channels, and guests can stay connected with free WiFi. Bathrooms offer hair dryers and free toiletries. Refrigerators, microwaves, and coffee makers are also available.
Guests staying at Super 8 by Wyndham Mt. Vernon IL enjoy free WiFi in public areas, free newspapers, and a vending machine. Free parking is included with your stay. Front-desk staff are standing by 24/7 to assist with any requests. This smoke-free hotel also has a water dispenser.
Very fast check-in, may have gotten an upgrade but did not request it. Would stay again. Thanks for having phone charging units in the room, they were sorely needed. Good breakfast. Adjacent room occasionally noisy (either Putin or Zelenskyy folks) but they quieted down later in the evening, probably due to increased funding from the Bidens. Would stay again once the noisy people go back to behind the Iron Curtain where they belong.
Bed was comfortable. The carpet and walls were pretty dirty. I didn’t like kiosk at the front desk, but it was efficient. I’d stay again.
Hello Betsy, Thank you for your feedback. We're glad to hear that you found the bed comfortable and that our front desk kiosk was efficient. We appreciate your comment about the cleanliness of the carpet and walls and apologize for any inconvenience caused. We value your patronage and hope to welcome you back for another stay in the future.
It was good but staff could of been a bit friendlier.
Hello Robert,We apologize for any inconvenience caused by the attitude of our staff. We appreciate your feedback and will address this issue to ensure a friendlier service in the future. Thank you for staying with us.
Frustrated and disappointed and would like a refund. Good Wifi, good TV and Channels, front lobby seemed nicer than the room. Allows pets. Website is misleading. Old, dingy, run down. A bit dirty. Cob webs near ceiling. Furniture old and pealing. Door has damage to it. Carpet has damage to it. Bathroom old and and dingy. Flooring coming up at tub and caulk old and dirty. Sheets need to be bleached. A bit musty. Window fogged over.
Hello Alissa,I understand your concerns and we are deeply sorry for the issues you experienced during your stay. We have noted these issues and will work on fixing them. If you decide to stay with us again, please let me know. We would be happy to turn this experience around.
Horrible stay. This was probably the worst hotel I've stayed at. Super sketchy and didn't feel safe. The room was very outdated with old everything. Furniture looked like it was from the 90's and paint was chipping from everything. The bathtub was black, the sheets felt like they had been on the bed for weeks and were not fresh. The door to the room had three places where it had been repaired from what I imagine was being kicked in.the bottom of the door had a 1 inch gap on the bittom side of the door so you could see into the hallway. Not the bottom of the door...the side. Didn't even know it was possible. Needless to say, this was a last minute booking and we won't be going to any Super 8 ever again.
Hello Melanie,I sincerely apologize for the conditions of the hotel. We are currently working on fixing these issues. We appreciate your feedback and hope you give us another chance to turn this experience around. Thank you for staying with us and have a great day.
I appreciate the quiet stay.
Hello Ronald,We appreciate the time you've taken to rate your stay. Thank you for your feedback regarding our hotel. I hope that we will impress you with exemplary service during future visits.
good location. Comfortable enough. It appears old and needs more updating. Did not appear dirty but everything just seemed kind of dingey, including the sheets. Overpriced for what you get.
Hello Lisa, Thank you for sharing your experience, and I am deeply sorry for the inconveniences that you had with the room and surrounding cleanliness, encountered during your stay. We are continuously improving upon our services and accommodations while addressing our policies and procedures for minimizing and attending to these situations. We appreciate the feedback and will use it to address our operations in the hope that upon your next visit we can exceed your expectations.
will not stay there again unless Wyndam updates, nor recommend
Hello Terry, I sincerely apologize for your experience; this is not the impression we want to leave our valued guests with. I do want you to know that we take guest comments very seriously and that all the issues you have brought to our attention are being promptly addressed. Our guest satisfaction is vital to our success and your feedback will promote needed changes. I hope that you will consider staying with us again so that we can have a chance to provide you with a superior experience and change your perception of our hotel and services.
It was dirty, covered in web corners, I didn’t want to even shower there. I was keep waking up to the a slamming door all night. It smelled bad inside and I didn’t see exterior security cameras. Breakfast was poor, cereal, bread, and milk.
Hello Kamila,I am so sorry to hear about the unusual situation that you experienced during your recent stay with us. Please know that guest satisfaction is our utmost priority and we take what you have shared very seriously. Your review has been shared with management so that appropriate measured can be taken.
If your just looking to get off the highway and sleep, this place is fine. It not a place I'd take my family however.
Hello Gary,We appreciate that you've taken the time to share with us regarding our hotel. We hope that you will return as it is our ongoing goal to surpass expectations of service and accommodations.
Hello Christopher,Thank you for sharing your feedback with us. We're thrilled to hear that you had a fast check-in and appreciated the phone charging units in your room. It's also great to know that you enjoyed our breakfast. We apologize for any noise disturbance you experienced from the adjacent room, but we're glad to hear that it quieted down later in the evening. We value your loyalty and hope to welcome you back in the future.