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SureStay Hotel by Best Western Whittington Rend Lake

2.5 star property

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Photo gallery for SureStay Hotel by Best Western Whittington Rend Lake

Lobby
Premium bedding, pillowtop beds, individually decorated
Free daily continental breakfast
Exterior
Premium bedding, pillowtop beds, individually decorated

Reviews

8.8 out of 10
Excellent

Popular amenities

  • Breakfast included
  • Parking included
  • Free WiFi
  • Restaurant
  • Air conditioning

Explore the area

View in a map
13277 Freeway Lane, Whittington, IL, 62897
  • Place, Pheasant Hollow Winery
    ‪6 min walk‬
  • Place, Rend Lake
    ‪1 min drive‬
  • Place, Wayne Fitzgerrell State Park
    ‪1 min drive‬
  • Airport, Veterans Airport of Southern Illinois (MWA)
    ‪26 min drive‬

Room options

View all photos for Standard Room, 1 Queen Bed, Accessible, Non Smoking

Standard Room, 1 Queen Bed, Accessible, Non Smoking | Premium bedding, pillowtop beds, individually decorated

Standard Room, 1 Queen Bed, Accessible, Non Smoking

8.8 out of 10
Excellent
(15 reviews)
  • 1 bedroom
  • Sleeps 2
  • 1 Queen Bed

View all photos for Standard Room, 2 Queen Beds, Non Smoking, Refrigerator & Microwave

Premium bedding, pillowtop beds, individually decorated

Standard Room, 2 Queen Beds, Non Smoking, Refrigerator & Microwave

9.2 out of 10
Wonderful
(60 reviews)
  • 1 bedroom
  • Sleeps 4
  • 2 Queen Beds

View all photos for Standard Room, 2 Queen Beds, Non Smoking, Refrigerator & Microwave (Pet Friendly)

Premium bedding, pillowtop beds, individually decorated

Standard Room, 2 Queen Beds, Non Smoking, Refrigerator & Microwave (Pet Friendly)

8.2 out of 10
Very good
(15 reviews)
  • 1 bedroom
  • Sleeps 4
  • 2 Queen Beds

About the neighborhood

Whittington

Pheasant Hollow Winery is within a 5-minute walk of SureStay Hotel by Best Western Whittington Rend Lake while other popular sites like Rend Lake are within a couple of miles (3 km). This 40-room hotel has free breakfast along with conveniences like free in-room WiFi and free self parking.

What's nearby

  • Pheasant Hollow Winery - 6 min walk - 0.4 miles
  • Southern Illinois Art and Artisans Center - 1 min drive - 0.9 miles
  • Rend Lake - 1 min drive - 1.1 miles
  • Wayne Fitzgerrell State Park - 1 min drive - 1.8 miles
  • I-57 Drag Strip - 10 min drive - 12.5 miles

Getting around

  • Du Quoin Station - 39 min drive
  • Veterans Airport of Southern Illinois (MWA) - 29 min drive

Restaurants

  • ‪Love's Travel Stop - ‬6 min drive
  • ‪McDonald's - ‬8 min drive
  • ‪Casey's General Store - ‬8 min drive
  • ‪Scooter's Coffee Drive-Thru - ‬8 min drive
  • ‪Circle K - ‬9 min drive

About this property

SureStay Hotel by Best Western Whittington Rend Lake

Guests of SureStay Hotel by Best Western Whittington Rend Lake enjoy free WiFi in public areas, coffee in a common area, and free newspapers. If you drive, take advantage of free parking. The 24-hour front desk has staff standing by to help secure valuables, and answer any questions about the accommodations. Additional amenities include a vending machine, a TV in a common area, and a convenience store.
Guests can expect 40-inch LCD TVs with cable channels, along with free WiFi and wired Internet. Pillowtop beds sport premium bedding and bathrooms offer hydromassage showers, hair dryers, and free toiletries. Other amenities include refrigerators, microwaves, and free newspapers. Change of towels is available on request.
The recreational activities listed below are available either on site or nearby; fees may apply.

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi and wired internet

Parking and transportation

  • Free self parking on site
  • Free RV/bus/truck parking on site
  • Wheelchair-accessible parking available

Food and drink

  • Free continental breakfast available daily 5:00 AM to 9:00 AM
  • Coffee and tea in common areas

Things to do

  • TV in common areas

Family friendly

  • Grocery/convenience store
  • In-room microwave
  • In-room refrigerator
  • Rollaway/extra bed (surcharge)

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Grocery/convenience store
  • Safe at front desk
  • Vending machine

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Housekeeping (daily)

Outdoors

  • In a state park

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator
  • Handrails in stairways
  • Lever door handles
  • Stair-free path to entrance
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible parking
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible registration desk

More

  • Built in 2013
  • Smoking not allowed

Room amenities

Bedroom

  • Blackout drapes
  • Pillowtop mattress
  • Premium bedding
  • Rollaway/extra bed (surcharge)

Bathroom

  • Free toiletries
  • Hair dryer
  • Hydromassage showerhead
  • Private bathroom
  • Shower/bathtub combination
  • Toothbrush and toothpaste (on request)
  • Towels provided

Entertainment

  • 40-inch LCD TV with cable channels

Food and drink

  • Microwave
  • Refrigerator
  • Restaurant dining guides

More

  • Air conditioning (climate-controlled)
  • Desk
  • Desk chair
  • Free daily newspapers
  • Free local calls
  • Heating (climate-controlled)
  • Individual decor
  • Individual furnishings
  • Iron/ironing board
  • Laptop workspace
  • Phone

Policies

Check-in

Check-in start time: 2:00 PM; Check-in end time: anytime
Minimum check-in age: 18

Check-out

Check-out before 11 AM

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • This property welcomes pets for USD 25 per accommodation, per night
  • Dogs and cats only
  • 2 total (100 lbs is the maximum weight per pet)
  • Pets may not be left unsupervised
  • Certain rooms only, restrictions apply
  • Guests can request a pet-friendly room by contacting the property at the number on the booking confirmation
  • Service animals exempt from fees

Children and extra beds

  • Rollaway/extra beds are available for USD 20.0 per stay

Property payment types

Important information

Optional extras

These fees and deposits will be charged at check-in, check-out, or the time of service.

  • Pet fee: USD 25 per accommodation, per night
  • Service animals are exempt from fees
  • Rollaway bed fee: USD 20.0 per stay

This list may not be comprehensive. Fees and deposits might not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards and debit cards; cash is not accepted
Safety features at this property include a fire extinguisher
This property affirms that it follows the cleaning and disinfection practices of We Care Clean (Best Western)
  • Check-in: 2:00 PM
  • Check-out: 11 AM
  • Minimum check-in age: 18
The front desk is open 24 hours a day. Driving? This property offers free self parking, along with free RV, bus, and truck parking.

We should mention

Details about charges, deposits, or other important information:

  • This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
  • Charges for extra guests may apply and vary depending on the property's policy.
  • A credit card for incidental charges and a government-issued photo ID may be required at check-in.
  • Special requests are subject to availability at the time of check-in and can't be guaranteed. Certain requests may come with additional charges.
  • This property accepts credit cards and debit cards. Cash is not accepted. 
  • The credit card used at check-in for incidentals must be in the name of the primary guest who made the reservation.
  • Onsite safety features include a fire extinguisher.
  • This property affirms that it follows the cleaning and disinfection practices of We Care Clean (Best Western).

Additional information about polices, regulations, and more:

  • No cribs or infant beds are available.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Lake Cove Resort Whittington
Lake Cove Whittington
Lake Cove Hotel Whittington
SureStay Hotel Best Western Whittington
SureStay Best Western Whittington
Whittington SureStay Hotel by Best Western Whittington Hotel
Lake Cove Hotel
Hotel SureStay Hotel by Best Western Whittington Whittington
Hotel SureStay Hotel by Best Western Whittington
SureStay Hotel by Best Western Whittington Whittington
SureStay Hotel Best Western
SureStay Best Western
Lake Cove Resort
Surestay Best Whittington
Surestay By Whittington Rend
SureStay Hotel by Best Western Whittington
SureStay Hotel by Best Western Whittington Rend Lake Hotel
SureStay Hotel by Best Western Whittington Rend Lake Whittington

Frequently asked questions

What's there to do close to SureStay Hotel by Best Western Whittington Rend Lake?

This hotel is located in Whittington within a short 5-minute walk of Pheasant Hollow Winery. You'll also find Wayne Fitzgerrell State Park and Rend Lake within a short drive.

How much does it cost to stay at SureStay Hotel by Best Western Whittington Rend Lake?

As of Apr 22, 2026, prices found for a 1-night stay for 2 adults at SureStay Hotel by Best Western Whittington Rend Lake on Apr 29, 2026 start from $95, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Will I be able to park at SureStay Hotel by Best Western Whittington Rend Lake?

Yes, self parking is offered for free at the hotel. Free RV/bus/truck parking and wheelchair-accessible parking are also available for guests.

Does SureStay Hotel by Best Western Whittington Rend Lake include a casino on the premises?

No, SureStay Hotel by Best Western Whittington Rend Lake doesn't have a casino.

Is there an indoor pool at SureStay Hotel by Best Western Whittington Rend Lake?

No, there is no indoor pool at this hotel.

What will couples enjoy most about a stay at SureStay Hotel by Best Western Whittington Rend Lake?

Amenities that appeal to couples at this hotel include premium bedding, a hydromassage showerhead, and free wired internet.

Does SureStay Hotel by Best Western Whittington Rend Lake have a hot tub?

No, there isn't a spa tub at this hotel.

Does SureStay Hotel by Best Western Whittington Rend Lake feature a restaurant that includes a breakfast menu?

SureStay Hotel by Best Western Whittington Rend Lake offers free continental breakfast each morning though there is no restaurant.

Does SureStay Hotel by Best Western Whittington Rend Lake allow pets to stay free of charge?

Although they can't stay for free, cats and dogs are welcome at SureStay Hotel by Best Western Whittington Rend Lake for a fee of USD 25 per accommodation, per night.

Does SureStay Hotel by Best Western Whittington Rend Lake have connecting rooms available?

No, there aren't connecting guestrooms at this hotel.

How far is the airport from SureStay Hotel by Best Western Whittington Rend Lake?

The closest major airport to SureStay Hotel by Best Western Whittington Rend Lake is Veterans Airport of Southern Illinois (MWA), which is 27.5 mi away (29 minutes by car).

Can I book a room with a balcony at SureStay Hotel by Best Western Whittington Rend Lake?

No, there aren't any guestrooms at SureStay Hotel by Best Western Whittington Rend Lake that offer a balcony.

SureStay Hotel by Best Western Whittington Rend Lake Reviews

Reviews

8.8

Excellent

Rating 10 - Excellent. 557 out of 952 reviews
Rating 8 - Good. 257 out of 952 reviews
Rating 6 - Okay. 86 out of 952 reviews
Rating 4 - Poor. 30 out of 952 reviews
Rating 2 - Terrible. 22 out of 952 reviews

9.2/10

Cleanliness

9.4/10

Staff & service

8.0/10

Amenities

8.8/10

Property conditions & facilities

Reviews

8/10 Good

Mary

Traveled with pets
Liked: Cleanliness, property conditions & facilities
Disliked: Amenities
I was on the end, my choice, so there was noise as I was next to cleaning crew. Otherwise, the hotel was good for the money.
Stayed 1 night in Dec 2025

10/10 Excellent

Susanne

The room was clean. The staff was friendly. I would recommend it. We will come again.
Stayed 1 night in Jan 2026

10/10 Excellent

Susan

Traveled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Clean room
Stayed 1 night in Jan 2026

8/10 Good

hongfei

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The room is spacious but the breakfast is too simple.
Stayed 1 night in Jan 2026

8/10 Good

Christian

Traveled with family
Liked: Cleanliness, staff & service
Clean and tidy.
Stayed 1 night in Jan 2026

10/10 Excellent

Kasey, Rubio Iowa

Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Breakfast isn’t really included, there isn’t much on the menu.
Stayed 1 night in Jan 2026

10/10 Excellent

Jeffrey

Business traveler
Liked: Cleanliness, staff & service, amenities
The hotel has a lovely cat that they treat with great kindness.
Stayed 1 night in Jan 2026

10/10 Excellent

Sherry

Stayed 1 night in Jan 2026

10/10 Excellent

Jack

Friendly staff, clean room, breakfast was good ( could’ve had a few more choices)
Stayed 1 night in Jan 2026

10/10 Excellent

Teresa

Traveled with family and small children
Liked: Cleanliness, property conditions & facilities
The room was clean and the beds were comfy. The girls at the front desk when we checked in was very nice and helpful. The only thing I can say was we needed more towels but that's not a big deal. We had a peaceful night.
Stayed 1 night in Jan 2026

10/10 Excellent

Michelle

Stayed 1 night in Dec 2025

10/10 Excellent

Carol

Liked: Cleanliness, staff & service, amenities
The room was very clean, the bed was comfortable, the shower was hot, and the employees were friendly and helpful. I enjoyed my stay and would highly recommend SureStay!
Stayed 1 night in Dec 2025

4/10 Poor

Wendy

Disliked: Cleanliness, amenities, property conditions & facilities
The check in clerk never once smiled. The shower curtain was pulled out of the wall and was just laying on top of the shower. The cover for the heater controls was broken off and laying on the floor. There were fresh stains of some kind on the bed covering and hidden under the runner at the foot. The bathroom light flickered constantly .
Stayed 1 night in Dec 2025

8/10 Good

Michael

Traveled with family
Liked: Cleanliness, amenities, property conditions & facilities
Room was great, Staff was great, breakfast was only OK
Stayed 2 nights in Dec 2025

10/10 Excellent

Thomas W.

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Room was clean and furnishings seemed renovated. Jimmy Dean breakfast sandwiches was a good option. Staff was very friendly.
Stayed 1 night in Dec 2025

2/10 Terrible

Seth

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stains on sheets, ants in room, nails sticking out from picture frames.
Stained bed covers
Dressed was damaged and broken under fridge
Screws were sticking out of the photo frames in the wall - very dangerous to trip into
Stayed 1 night in Dec 2025

6/10 Okay

Ronald

Liked: Cleanliness, staff & service
Disliked: Amenities
Room was clean and bed was decent. Although could hear everything outside the room. Like a heard of elephants running around. Breakfast could use more options.
Stayed 2 nights in Nov 2025

6/10 Okay

Ronald

Traveled with family
Liked: Cleanliness, staff & service
Noisy, felt like a heard of elephants running around. Breakfast was just okay. Mostly cold cereal, juice and basics. Coffee is pathetically week. Rooms are clean and bed was comfy.
Stayed 3 nights in Dec 2025

8/10 Good

William

Liked: Cleanliness, amenities, property conditions & facilities
Quiet and clean. Great price!
Stayed 1 night in Dec 2025

2/10 Terrible

Mark

Stayed 1 night in Dec 2025

10/10 Excellent

Patrick

Stayed 1 night in Nov 2025

2/10 Terrible

Keith

Stayed 1 night in Nov 2025

6/10 Okay

Paula

Traveled with family
Liked: Cleanliness, staff & service
Disliked: Amenities
The staff was friendly and when we arrived the room was in good shape. However, when we had gotten back to the room the next day after being out and about all day long, the room was cleaned at all, had not even been touched. We were not too upset it had not been cleaned but wanted fresh towels for showers. We went to the front desk to report the room had not been cleaned as was advised they are only required to clean the room every 3 days. We then asked about getting new towels and were we required to turn in our used towels before being given new ones. We went back to the room and gathered our towels to get replacement ones and because we only brought back the used ones instead of all of them, we were threatened to have our account being added with having extra towels. I had already made two trips to the front desk about new towels so asked front desk person to follow me to my room so I could give an account of what towels we still had because I did not want to risk being charged for having extra towels. Never have we, ask guests, been required to turn in our used towels to get replacement ones. Housekeeping usually takes care of swapping them out. The stay itself was fine and the staff was friendly, but the whole towel situation really put a negative on the experience and was completely unnecessary.
Stayed 2 nights in Nov 2025

10/10 Excellent

Samuel

Stayed 3 nights in Nov 2025

10/10 Excellent

Stephen

Liked: Cleanliness, amenities, property conditions & facilities
Everything was great.
Stayed 2 nights in Nov 2025

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