Got put in loud side of building because of pet. Had run water till all the brown water was gone. Drain plug in tub was broken.
Roon was not clean. Breakfast was horrible. Cold. Staff did not care.
Decent place for price. I’d stay again. Good location
Okay room for one night. Clean, can park right outside door. Convenient to stores restaurant. Good complementary breakfast. Door was badly damage and bottom half was rotting. Seemed not secure. Water pressure very low in shower. Overall, cheap price made it a good deal.
Outdated, shabby, no amenities, no pool. Not worth the price.
The hotel was perfect for our stay. The staff was friendly and helpful. We were given some recommendations for dinner. The room was clean and comfortable. No issues at all during our stay.
older motel , low price, but needs to remodeled , not as clean as i would have liked. continental breakfast was minimal at best.
the motel was nice. it was close ti gas station and eating places
This hotel has no value about it from no mattress sheets to dirty stained towels it is horrifying.
Had no trouble checking in late one night, hotel conveniently off the interstate. Staff jolly but not exactly professional. Place seemed fairly rundown, room was "clean" but carpets sticky, bathroom with loose tiles/grout/caulking. Bed ok, pillows sad. Room had very strong stale/old smoke smell, even though room was non-smoking. Had to keep AC running full strength all night but never got cold, just comfortable. Parking lot adequate. Several places still open late for dining, we ended up at Applebee's. Breakfast in the lobby was danishes in plastic, toast and english muffins, juice, coffee, milk, and cereal. Price was cheap but not that cheap, would find someone else if staying in the area.
Overall I was happy. The location was Great!. It was right off the highway and I didn't have to hunt for it. The price was perfect for what I was looking for. I was unable to take part in the breakfast because no one in my family was up before 10 and breakfast is from 6 to 9. Although the hotel was located by the highway you could not hear any traffic. The hotel overall was a quite place to stay.
Tub was beyond gross. Had mold and stuff all over bottom. Had to stand on a towel to take shower. Wanted to give the kids a bath (1 year old and 3 year old) but tub was too disgusting to even consider that.
Americas Best Value Inn Mount Vernon places you within a short walk of King City Square Shopping Center and within a mile (2 km) of Crossroads Community Hospital. This 45-room hotel has free breakfast along with conveniences like free in-room WiFi and free self parking.
Start your day off right with a free continental breakfast.
37-inch flat-screen TVs come with cable channels, and guests can stay connected with free WiFi. Bathrooms have hair dryers and free toiletries. Refrigerators, microwaves, and coffee makers are also standard.
At Americas Best Value Inn Mount Vernon, guests have access to free WiFi in public areas, coffee in a common area, and a terrace. There's free parking if you drive. Front-desk staff are standing by 24/7 to assist with any requests. This hotel also has a gift shop.
Got put in loud side of building because of pet. Had run water till all the brown water was gone. Drain plug in tub was broken.
Roon was not clean. Breakfast was horrible. Cold. Staff did not care.
Dear Valued Guest: Thank you so much for taking the time to leave a review for our team. We appreciate your feedback. We apologize for any inconvenience you experienced. We are hoping that you will provide us with another opportunity to serve your lodging needs again in the future here at the Americas Best Value Inn - Mt. Vernon, IL. Sincerely, Hotel Management
Dear Valued Guest: Thank you so much for taking the time to leave a review for our team. We appreciate your feedback. We apologize for any inconvenience you experienced. We are hoping that you will provide us with another opportunity to serve your lodging needs again in the future here at the Americas Best Value Inn - Mt. Vernon, IL. Sincerely, Hotel Management
Decent place for price. I’d stay again. Good location
Dear Valued Guest: Thank you so much for taking the time to leave a review for our team. We appreciate your feedback and look forward to serving your lodging needs again in the future here at the Americas Best Value Inn - Mt. Vernon, IL. Sincerely, Hotel Management
Okay room for one night. Clean, can park right outside door. Convenient to stores restaurant. Good complementary breakfast. Door was badly damage and bottom half was rotting. Seemed not secure. Water pressure very low in shower. Overall, cheap price made it a good deal.
Dear Valued Guest: Thank you so much for taking the time to leave a review for our team. We appreciate your feedback. We apologize for any inconvenience you experienced. We are hoping that you will provide us with another opportunity to serve your lodging needs again in the future here at the Americas Best Value Inn - Mt. Vernon, IL. Sincerely, Hotel Management
Outdated, shabby, no amenities, no pool. Not worth the price.
Dear Valued Guest: Thank you for contacting me directly and allowing me this opportunity to apologize for the inconvenience you experienced during your stay at our hotel. I appreciate you taking the time to advise us of your dissatisfaction. There is never an excuse for providing a valued guest, such as you, with anything less than a perfect experience. We credit our success in the lodging industry to providing good service and quality accommodations at affordable prices. We appreciate your willingness to take the time to let us know where improvements are needed so that we may continue to maintain our high standards. We apologize for the inconvenience this has caused you and have taken corrective action to ensure that this incident will not occur in the future. We hope you will give us an opportunity to service your future lodging needs. Sincerely, Hotel Management Americas Best Value Inn - Mount Vernon, IL
The hotel was perfect for our stay. The staff was friendly and helpful. We were given some recommendations for dinner. The room was clean and comfortable. No issues at all during our stay.
Dear Valued Guest: Thank you so much for taking the time to leave a review for our team. We appreciate your feedback and look forward to serving your lodging needs again in the future here at the Americas Best Value Inn - Mt. Vernon, IL. Sincerely, Hotel Management
older motel , low price, but needs to remodeled , not as clean as i would have liked. continental breakfast was minimal at best.
the motel was nice. it was close ti gas station and eating places
This hotel has no value about it from no mattress sheets to dirty stained towels it is horrifying.
Dear Valued Guest: Thank you so much for taking the time to leave a review for our team. We appreciate your feedback and we look forward to serving your lodging needs again in the future here at the Americas Best Value Inn - Mt. Vernon, IL. Sincerely, Hotel Management