Mount Laurel Luxury Hotels

"Loved it "

"Extra charges and front desk staff were very rude and disrespectful. I requested the manager. Front desk staff tried to shame me for using a 3rd party to book at a lesser cost, and I should have booked directly with the hotel and paid the regular cost." No room servicing at all. Had to call and request amenities daily. Needed maintenance to come service the toilet that would not flush. The phone in the room did not work to call for service. Had to go to the front desk every day to request clean towels."

"I’ve stayed at Comfort Inn’s before and have loved it, that’s why I sought one out in that area. Unfortunately, we were surprised to find that it was the home to many low income residents and or homeless, several of whom were all hanging out in the entrance and lobby. Besides the scraped and chipping paint on the walls and ceiling and doors, the floor grout in the bathroom looked like a 5 year old did the work. Also, when the friend I was traveling with went out later that night for a cigarette there was a used condom in the elevator on the hand rail. Needless to say we were very disappointed and had we not been traveling all day, would’ve left."