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Crowne Plaza Philadelphia Cherry Hill

3.5 out of 5.0

Recent guest reviews

Hotel average. Staff friendly. Security sat on a chair outside my door at night. A little weird. Couldn't sleep because of loud air conditioner.

Great place just needs a litttle maintenance done

This was the closest, most decent stay from Philadelphia that came up on Orbitz. We really wished they would've had a free breakfast option. Also, room service came, but only made up one of the beds. There were a couple of nights that were a little loud with our neighbors above us. Overall, it wasn't terrible, but we'll be looking for a hotel closer next time.

This is a case of a hotel with a pretty frame & a nice lobby, but once you get to the room, it changes. I walked into the bathroom & when I looked up, the ceiling was destroyed by water damage. The bed was as hard as the floor to the point I actually had bruises from sleeping on my side. The breakfast buffet, while good, was ridiculously overpriced. Sad to say I would not return.

Nice place and pool. A little bit isolated and could have included a breakfast but otherwise, a good value.

A great destination for a local getaway from the city!! The hotel not only is in a great location for a suburban hiatus, but is beautifully decorated with comfortable, clean and tastefully furnished rooms. The food from room service was delicious and moderately priced, although my only complaint was that room service was a bit slower with their delivery than I would have liked. Overall, a great experience at a beautiful hotel!!! Also, the staff was very friendly and accommodating, I recommend The Crown Plaza to anyone who appreciates class, comfort and a friendly staff!!!!

It was a great experience. Would stay there again.

Don't know the area well, but there doesn't seem to be many options for hotels here. I asked the front desk for a place to eat and she suggested the pizza chain down the street... In the morning when I tried to check out (before 7AM, might be why), the only way I could get someone to come to the front desk was to call the hotel number.

The staff was very polite and professional but our shower did not work. Did not have time to change rooms or wait until it was repaired.

We need a comfortable stop that was near the interstate. We were very happy with the cleanliness, comfort, and ease of our stay.

Was very good. However it was a little too far from Philadelphia conference center.

Nice hotel will be staying again soon. My room was spacious and clean. Some good places to eat nearby.

The hotel was good. Good location to shopping centers . The staff was friendly and courteous. Just wish it had a refrigerator and microwave.

My stay was good.. no problems, area was great for my needs.

I had to work in Philadelphia and I couldnt find a hotel in Center City. I found this hotel and it was perfectly located next to the PATCO train stop which took me right into Center City. The staff were very accomodating and my stay was great!

we had a rental car so this location was perfect price and distance away from Philly. Spacious room, nice amenities, but would've been perfect if they had a mini fridge.

Clean hotel...decent restaurant, but no "coffee shop" which meant higher prices. Their coffee kiosk off the lobby (whic h also sold cold drinks) was closed by 7:00 PM. No vending except on mezzenine floor. Every time I used my computer, I had to log-in through their hotel system - which was annoying. Ample parking at no charge. My business was in Philadelphia, but couldn't find a reasonably priced room because of Penn's graduation. If I couldn't find a place in Philly, I would stay here again; not inconvenient.

A very comfortable hotel with a luxurious interior. Had a 9th floor room, good water pressure/heat. Staff were friendly and accomodating of special requests.

The Crowne Plaza is elegantly appointed and in a very convenient location. I recommend it highly to anyone having business in the Philadelphia/New Jersey area. I would certainly stay there again.

this hotel needs updated badly, cleaned, the lobby is nice

2349 Marlton Pike W Cherry Hill NJ

Hotel highlights

  • Free WiFi in rooms and public areas
  • Free parking
  • Onsite dining
  • Outdoor pool

Crowne Plaza Philadelphia Cherry Hill places you within a few miles (5 km) of Ritz Theater and Cherry Hill Mall. This 3.5-star hotel has 400 guestrooms and offers an outdoor pool, a 24-hour fitness center, and free in-room WiFi. It's on a river and also close to Pennsauken Country Club.


Dining

In addition to a meal at the onsite restaurant, you can also enjoy a drink at the bar/lounge. Satisfy your hunger from the comfort of your room with room service. Start your day off with buffet breakfast, available for a fee.


Rooms

Crowne Plaza Philadelphia Cherry Hill's 400 rooms are air-conditioned and provide refrigerators, free weekday newspapers, and phones. Guests can expect to find free WiFi and 32-inch flat-screen TVs with cable channels and pay movies. Bathrooms have hair dryers and free toiletries. Other amenities include video-game consoles, ironing boards, and desks.


Property features

Guests staying at Crowne Plaza Philadelphia Cherry Hill enjoy an outdoor pool, a 24-hour fitness center, and free WiFi in public areas. If you decide to drive, there's free parking. Multilingual staff at the front desk are standing by 24/7 to help with dry cleaning/laundry, luggage storage, and securing valuables. Additional amenities include 13 meeting rooms, conference space, and a business center.

Room options

Room, 1 King Bed, Non Smoking

King 1 | Sleeps 3

Room, 1 King Bed, View

King 1 | Sleeps 3

Executive Room, 1 King Bed, Non Smoking

King 1 | Sleeps 2

Standard Room

Full 1 | King 1 | Sleeps 2

Guest reviews for Crowne Plaza Philadelphia Cherry Hill

Everyone (8) Couples (10) Business (10) Family (14) Friends (4) Other (1)
3

air conditioner so loud i didn't get any sleep

Everyone

Hotel average. Staff friendly. Security sat on a chair outside my door at night. A little weird. Couldn't sleep because of loud air conditioner.

By on Jun 24, 2017

Review comment responded on Jul 20, 2017

Dear Anonymous, We do apologize for any inconvenience you encountered with the noise level of your air conditioner. Your concerns have been brought to the attention of our management team for resolution. Best Regards, The Management and Staff at the Crowne Plaza Philadelphia Cherry Hill

4

great location for going to the city or the beach

Everyone

Great place just needs a litttle maintenance done

By , from Detroit, MI on May 23, 2017

Review comment responded on May 30, 2017

Dear Mark, We have brought your concerns in regards to maintenance to the attention of our management team for resolution. We hope to see you again soon! The Management and Staff at the Crowne Plaza Philadelphia Cherry Hill

3
Everyone

This was the closest, most decent stay from Philadelphia that came up on Orbitz. We really wished they would've had a free breakfast option. Also, room service came, but only made up one of the beds. There were a couple of nights that were a little loud with our neighbors above us. Overall, it wasn't terrible, but we'll be looking for a hotel closer next time.

By on Mar 11, 2017

Review comment responded on Mar 15, 2017

Dear Valued Guest, We do apologize for any inconveniences you encountered during your stay with us. We have brought your concerns to the attention of the appropriate staff members for resolution. Best Regards, The Management and Staff at the Crowne Plaza Philadelphia Cherry Hill

2

molding ceilings & wodden beds

Everyone

This is a case of a hotel with a pretty frame & a nice lobby, but once you get to the room, it changes. I walked into the bathroom & when I looked up, the ceiling was destroyed by water damage. The bed was as hard as the floor to the point I actually had bruises from sleeping on my side. The breakfast buffet, while good, was ridiculously overpriced. Sad to say I would not return.

By on Aug 9, 2016

Review comment responded on Jan 1, 1970

Dear Valued Guest, We do apologize for any inconveniences you encountered during your stay with us. Your concerns have been brought to the attention of the appropriate staff members for resolution. We are sorry to hear that you will not be returning. Best Regards, The Management and Staff at the Crowne Plaza Philadelphia Cherry Hill

5
Everyone

Nice place and pool. A little bit isolated and could have included a breakfast but otherwise, a good value.

By on Aug 8, 2016

Review comment responded on Jan 1, 1970

Dear Valued Guest, We are happy to hear that overall you were pleased with your stay. We look forward to seeing you again soon! Best Regards, The Management and Staff at the Crowne Plaza Philadelphia Cherry Hill

5

comfort, class for the right price

Everyone

A great destination for a local getaway from the city!! The hotel not only is in a great location for a suburban hiatus, but is beautifully decorated with comfortable, clean and tastefully furnished rooms. The food from room service was delicious and moderately priced, although my only complaint was that room service was a bit slower with their delivery than I would have liked. Overall, a great experience at a beautiful hotel!!! Also, the staff was very friendly and accommodating, I recommend The Crown Plaza to anyone who appreciates class, comfort and a friendly staff!!!!

By , from Camden NJ on May 2, 2016

Review comment responded on May 6, 2016

Dear Clementine, We are delighted to hear that you enjoyed your stay with us. We do apologize for the delay in room service delivery. Your concerns have been brought to the attention of our restaurant manager for resolution. We hope to see you again if your travels bring you back to the Philadelphia area! Best Regards, The Management and Staff at the Crowne Plaza Philadelphia Cherry Hill

4

one night pn the 9th floor

Everyone

It was a great experience. Would stay there again.

By , from Haddonfield NJ on May 1, 2016

Review comment responded on Jun 15, 2016

Dear Lise, We are happy to hear that you enjoyed your stay with us. We look forward to seeing you again soon! Best Regards, The Management and Staff at the Crowne Plaza Philadelphia Cherry Hill

3

fine

Everyone

Don't know the area well, but there doesn't seem to be many options for hotels here. I asked the front desk for a place to eat and she suggested the pizza chain down the street... In the morning when I tried to check out (before 7AM, might be why), the only way I could get someone to come to the front desk was to call the hotel number.

By on Feb 20, 2016

Review comment responded on Feb 24, 2016

Dear Valued Guest, We do apologize for any issues you encountered during your stay with us. Your concerns have been brought to the attention of the appropriate staff members for resolution. There should always be a staff member at the front desk. Best Regards, The Management and Staff at the Crowne Plaza Philadelphia Cherry Hill

2

shower did not work!

Couples

The staff was very polite and professional but our shower did not work. Did not have time to change rooms or wait until it was repaired.

By on Oct 6, 2015

5

road trip

Families

We need a comfortable stop that was near the interstate. We were very happy with the cleanliness, comfort, and ease of our stay.

By on May 26, 2015