It was just grungy overall. The carpet, the loud AC on the roof of the building, the water stains on the ceiling.
Hotel was nice. Bed was not comfortable and pillows were still stiff. Very noisy on our floor. You could hear everyone.
The property was extremely old and run down. The bed noticeably sunk in the middle. The towel rack fell when I took my towel off of it when I got out the shower. The light on the bed was completely broken and hung down over the bed. This property needs a serious upgrade. I wanted to leave but didn’t want to lose the money. I would not stay here again.
Dirty and dated. Tv did not work. Waited an hour for the maintenance man only to find him hanging out at the front desk. Guest not wearing masks. And the hotel had a weird smell. And the elevators need maintenance. Lobby is the only nice thing about this hotel.
The room was clean and it was quite. Very easy to check in. Which is a
The heat stayed on the entire time, even when the temperature was switched to lower and the setting to AC It’s never an issue I’ve had to deal with and I actually couldn’t stay in the room. It wound up being a waste of money
Lovely lobby. Efficient professional friendly checkin. I had requested online extra pillows I did not receive. The rooms could use little update. Prefer walk-in shower & there be a sink in the toilet area. Overall good stay. Will book again.
There was no customer service . Due to covid 19 i understand the situation but there were no towels . polices weren't explained. Room service, dinning nothing
My stay was very good the room was clean and the staff was nice only thing is I wish the pool was open but I understand why it’s not.
old school charm nice decor in rooms would stay here again
Very big and spacious and staff was courteous and friendly.. But our room had floor lamp with cracked plastic shade and the power strip built into furniture did not have all outlets working.
Commode made screaching noise when flushed, tub drain stopped up, shower faucet too hard to turn on, floor needed vacuuming.
The toilet in my room ran the entire time, I reported it to the front desk, they sent up someone to fix the problem stopped running until I used the toilet again. Reported again, was told they sent someone to fix. Reported it a third time, was told if they did not resolve issue would move me. Issue still not resolved, time to check out. Spoke to front desk about the toilet issue, asked for refund was told they could not help me because I booked through Orbitz. Told me to contact you, and they would be happy to confirm that they did not resolve my bathroom issues.
Crowne Plaza Philadelphia Cherry Hill, an IHG Hotel places you within a 10-minute drive of popular sights such as Adventure Aquarium and BB&T Pavilion. This 3.5-star hotel has 400 guestrooms and offers conveniences like a restaurant, a 24-hour gym, and free in-room WiFi.
Explore the hotel and meet new friends over drinks at the bar/lounge, or enjoy a bite to eat at the onsite restaurant. Order from room service to satisfy your hunger without leaving your room. For your convenience, a cooked-to-order breakfast is served for a fee on weekdays from 6:00 AM to 10:00 AM and on weekends from 7:00 AM to 10:30 AM.
The 400 rooms are air-conditioned and have an array of amenities, including refrigerators, free weekday newspapers, and phones. 32-inch flat-screen TVs come with cable channels and video-game consoles, and guests can stay connected with free WiFi. Bathrooms offer hair dryers and free toiletries. Ironing boards and desks are also standard. Weekly housekeeping is available.
Guests of Crowne Plaza Philadelphia Cherry Hill, an IHG Hotel enjoy a 24-hour gym, free WiFi in public areas, and conference space. You can take advantage of free parking if you drive. The front desk has multilingual staff on hand 24/7 to help with dry cleaning/laundry, securing valuables, and luggage storage. Additional amenities include a business center, express check-out, and free newspapers.
It was just grungy overall. The carpet, the loud AC on the roof of the building, the water stains on the ceiling.
Hotel was nice. Bed was not comfortable and pillows were still stiff. Very noisy on our floor. You could hear everyone.
The property was extremely old and run down. The bed noticeably sunk in the middle. The towel rack fell when I took my towel off of it when I got out the shower. The light on the bed was completely broken and hung down over the bed. This property needs a serious upgrade. I wanted to leave but didn’t want to lose the money. I would not stay here again.
Dirty and dated. Tv did not work. Waited an hour for the maintenance man only to find him hanging out at the front desk. Guest not wearing masks. And the hotel had a weird smell. And the elevators need maintenance. Lobby is the only nice thing about this hotel.
The room was clean and it was quite. Very easy to check in. Which is a
The heat stayed on the entire time, even when the temperature was switched to lower and the setting to AC It’s never an issue I’ve had to deal with and I actually couldn’t stay in the room. It wound up being a waste of money
Lovely lobby. Efficient professional friendly checkin. I had requested online extra pillows I did not receive. The rooms could use little update. Prefer walk-in shower & there be a sink in the toilet area. Overall good stay. Will book again.
