The hotel was clean, quiet and comfortable and very convenient for our early flight. However, we were not aware that the airport shuttle does not start running until 6:45 am, which did not work for our 7 am flight. We chose this hotel knowing it had a shuttle and instead had to take a taxi.
Staff was great
The property is clean and well located for travelers, and the staff friendly and responsive, but the location next to the highway does lead to some road noise. The internet connection during our stay was either intermittent or limited to one device - which was inconvenient for a family of four with a couple devices each.
good hotel
The staff is the rudest of any hotel where I have ever stayed. Only second to Air Canada
Accommodating Staff, Nice View, Clean overall, Excellent parking!!!
convenient, friendly, familiar, close to airport,on-site restaurant
Work out equipment tv channel selections are limited to (2), very disappointing. The rooms are very clean and well stocked. The restaurant has excellent food, the breakfast buffet is absolutely wonderful. The hallways leading out the back entrance need cleaning, there are a lot of dust balls. Overall great experience and I would return.
Excellent place nice beautifulPeople very nice place very nice beautiful floors beautiful pool beautiful bar and restaurant
Good location, close to the highways and minutes from the airport!
No curtains to hide highway lights or reduce highway noise, sleep impossible.
The experience was terrible. The housekeeper knocked every door in the morning, but when there's no answer, they directly opened the door. Also, we have booked two rooms, but we were given separate rooms far apart. There was dirty water on the main entrance floor. When I saw the hotel, it was obvious where to enter; making it hard to get in and parking lot lights were very dim. The hallway and room carpet were dirty. But one thing, the mattress and pillow was good quality.
withe the price per night breakfast should be included
Nice hotel in a good location for dining and shopping
Spacious room, good restaurant , courtesy shuttle, clean
Fairview Pointe Claire is a short stroll from DoubleTree by Hilton Pointe Claire Montreal Airport West, and other popular attractions like CAE are within a 15-minute drive. This 311-room hotel has conveniences like a restaurant, an indoor pool, and free in-room WiFi.
Enjoy a bite to eat at the hotel's restaurant, or relax with a drink at the bar/lounge. For your convenience, a full breakfast is served for a fee on weekdays from 6:30 AM to 9:30 AM and on weekends from 7:00 AM to 11:00 AM.
Guests can expect to find free WiFi and 37-inch LCD TVs with cable channels and pay movies. Pillowtop beds sport premium bedding and down comforters, and bathrooms offer hair dryers and free toiletries. Microwaves, coffee makers, and laptop-compatible safes are also available.
At DoubleTree by Hilton Pointe Claire Montreal Airport West, guests enjoy an indoor pool, a gym, and free WiFi in public areas. There's free parking, as well as a free airport shuttle (available on request). Multilingual staff at the 24-hour front desk can assist with luggage storage, dry cleaning/laundry, and securing valuables. Additional amenities include meeting rooms, conference space, and a 24-hour business center.
The hotel was clean, quiet and comfortable and very convenient for our early flight. However, we were not aware that the airport shuttle does not start running until 6:45 am, which did not work for our 7 am flight. We chose this hotel knowing it had a shuttle and instead had to take a taxi.
Staff was great
Dear Cyrus,Thank you for taking a moment to share your experience. We are glad to read that your stay experience was 5 of 5 and our staff-team members were great. It is our pleasure! We look forward to welcoming you back to our hotel in the not-too distant future.Sincerely,
The property is clean and well located for travelers, and the staff friendly and responsive, but the location next to the highway does lead to some road noise. The internet connection during our stay was either intermittent or limited to one device - which was inconvenient for a family of four with a couple devices each.
Dear Jasen, Thank you for choosing Double Tree by Hilton Pointe Claire. We are glad to read that you have enjoyed our clean hotel, friendly and responsive team during your stay with us. Your comments regarding the internet connection will help us as we continually work to improve our guest experience. Thank you for staying with us! Warm Regards
good hotel
Hello, Thank you for your recent visit and for taking the time to send feedback. Regards,
The staff is the rudest of any hotel where I have ever stayed. Only second to Air Canada
Dear Scott, Thank you for providing feedback on your recent stay. We apologize for any inconveniences you encountered during your stay. Warm regards
Accommodating Staff, Nice View, Clean overall, Excellent parking!!!
Hello, Thank you for taking the time to send kind feedback. Regards,
Dear Anonymous, Thank you for choosing our hotel. We are glad to read that your experience was a positive one. Warm regards,
Dear Anonymous, Thank you for your recent stay and for taking the time to send feedback. Regards,
convenient, friendly, familiar, close to airport,on-site restaurant
Dear Guest, Thank you for your recent stay and for your feedback. Regards,
Dear Lynn,Thank you for taking a moment to share your experience. We are glad to read that your overall stay was a positive one. Providing the highest level of hospitality is our number one priority and we sincerely apologize for falling short of meeting your expectations.As a teachable moment, we have shared your feedback with the appropriate hotel team to ensure the necessary guidelines are in place to prevent this issue from occurring in the future. We appreciate your kind words about the staff. We look forward to welcoming you back to our hotel in the not too distant future!Kindest regards,