Booked my booking with Orbitz. After checking out, got email confirming 0 balance. But later found out that my card is still charged for the same I paid to Orbitz. Called hotel, the only person who can look at this matter is the person who isn't in the office. Very disappointing that I've to spend my time because of hotel personnel errors.
The property was clean; check-in was good although slow. Not enough staff during check out either and the toilet broke in the room in the middle of the night which left for a stinky bathroom as we did not want to deal with that at 2:00 a.m. Insufficient staff upon check out… stood in line for 15 minutes trying to tell the front desk about the toilet issue. Finally gave up when seeing the see agent texting and talking on her cell phone as I waited; this is very frustrating and unprofessional for clients who have places yo be and have already had an unpleasant experience.
Great staff. Really nice and accomodating. Hotel clean, and parking great. I like this hotel better than most i have stayed at. Would definately recommend.
Overall really great! There were some smudges on the mirrors and the toilet paper never got replenished in a 4 day stay but we didn’t totally run out. Other than that it was a great place to stay. Close to everything we wanted and staff was super friendly and helpful!!
This hotel is new (opened 6 months ago). It is very clean and bright. A short drive to some nice restaurants along a canal and a short drive (15-20 min.) to the airport. I would stay here again.
Courtyard by Marriott Montreal West Island/Baie D'Urfe is located 2.3 mi (3.7 km) from Morgan Arboretum and within a 10-minute drive of Saint Anne Rapids. This 3.5-star hotel has 140 guestrooms and offers conveniences like a restaurant, an indoor pool, and a 24-hour gym.
This hotel is home to a restaurant and a bar/lounge. Savor a meal from the privacy of your room with room service, or get a pick-me-up at the coffee shop/cafe. Full breakfast is offered for a fee each morning from 6:30 AM to 11:00 AM.
Guests can expect to find free WiFi and 32-inch LED TVs with digital channels and pay movies. Bathrooms offer hair dryers and designer toiletries, and pillowtop beds with premium bedding ensure a restful night. Refrigerators, microwaves, and coffee makers are also available.
Guests staying at Courtyard by Marriott Montreal West Island/Baie D'Urfe enjoy an indoor pool, a 24-hour gym, and a sauna. You can take advantage of free parking if you drive. The 24-hour front desk has staff standing by to help with securing valuables, dry cleaning/laundry, and concierge services. Additional amenities include free WiFi in public areas, a spa tub, and a 24-hour business center.
Booked my booking with Orbitz. After checking out, got email confirming 0 balance. But later found out that my card is still charged for the same I paid to Orbitz. Called hotel, the only person who can look at this matter is the person who isn't in the office. Very disappointing that I've to spend my time because of hotel personnel errors.
The property was clean; check-in was good although slow. Not enough staff during check out either and the toilet broke in the room in the middle of the night which left for a stinky bathroom as we did not want to deal with that at 2:00 a.m. Insufficient staff upon check out… stood in line for 15 minutes trying to tell the front desk about the toilet issue. Finally gave up when seeing the see agent texting and talking on her cell phone as I waited; this is very frustrating and unprofessional for clients who have places yo be and have already had an unpleasant experience.
Great staff. Really nice and accomodating. Hotel clean, and parking great. I like this hotel better than most i have stayed at. Would definately recommend.
Overall really great! There were some smudges on the mirrors and the toilet paper never got replenished in a 4 day stay but we didn’t totally run out. Other than that it was a great place to stay. Close to everything we wanted and staff was super friendly and helpful!!
Thank you for your review. I am sorry to read about your experience with the mirrors and toilet paper. Please be assure that your comments have been share with the team to help us improved. We appreciate your feedback.
This hotel is new (opened 6 months ago). It is very clean and bright. A short drive to some nice restaurants along a canal and a short drive (15-20 min.) to the airport. I would stay here again.
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