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Recent guest reviews

We were told that we booked the last room simultaneously with another person and they were two seconds before us so the only room they had left was the changing room for the whirlpool which was converted to a room. The room was right on the corner of two busy streets needless to say it was nosy and a very nervous night, not to mention people in the hot tub right outside our room till all hours. I hope that Orbitz would refund our money for a bad and disgusting experience.

The water smell like old pipes while showering. Towels were really stiff.

Clean and centrally located. Rooms are small but well taken care of.

Room area tight. Not enough towels--1 set for 2 ,toilet tissue roll almost empty and was not suppiled with a new full role, bathroom wall stained as if there had been water damage. Breakfast room so small, and crowded it was impossible to get even a cup of coffee..

Nice place... Fixing up looks nice. Could use a better breafast food.

fast check in .. very nice snd clean rooms, just to noisy at night

Fireplace did not work. Called staff and they said they would give $20 credit, but we would have to contact Orbitz to receive the credit. Very inconvenient

There is too much noise outside. If next room people open and close the door, the souds are very disturbing.

It was an awesome hotel and close to alot of things

Convenient location. Room was clin and comfortable. Thanks

Fremont Blvd Seaside CA

Hotel highlights

  • Walking distance to Monterey Bay
  • Free continental breakfast
  • Free WiFi and wired Internet in public areas
  • Free parking

Monterey Bay is a short stroll from SureStay Hotel by Best Western Seaside Monterey, and other popular attractions like Monterey County Fairgrounds are within a few miles (5 km). The 38 rooms at this motel include iPod docks and coffee makers and guests can enjoy free breakfast.


Dining

Start your day off right with a free continental breakfast, served each morning from 7 AM to 10 AM.


Rooms

All 38 air-conditioned rooms provide iPod docks, coffee makers, and free local calls. Guests can enjoy WiFi and satellite TV. Beds are dressed in Egyptian cotton sheets and bathrooms offer spring water baths, hydromassage showers, hair dryers, and free toiletries. Other standard amenities include safes and ironing boards.


Property features

SureStay Hotel by Best Western Seaside Monterey features free WiFi in public areas, a business center, and coffee in a common area. A stay here includes free parking. The 24-hour front desk has multilingual staff ready to help with tours or tickets, and answer any questions about the area. Additional amenities include express check-in, express check-out, and free newspapers.

Room options

Suite, Non Smoking, Refrigerator & Microwave

Queen 1 | Sleeps 6

Standard Room, 1 King Bed, Non Smoking, Refrigerator & Microwave

King 1 | Sleeps 2

Standard Room, 1 Queen Bed, Accessible, Non Smoking

Queen 1 | Sleeps 2

Suite, 1 Queen Bed, Non Smoking, Jetted Tub

Queen 1 | Sleeps 2

Guest reviews for SureStay Hotel by Best Western Seaside Monterey

Everyone (10) Family (8)
5
Everyone

By on Sep 26, 2019

Review comment responded on Sep 27, 2019

It is really heartwarming to see such a wonderful rating. We truly appreciate you taking the time to rate your experience. We hope you will come back to see us again on your next trip to the area!

2
Families

We were told that we booked the last room simultaneously with another person and they were two seconds before us so the only room they had left was the changing room for the whirlpool which was converted to a room. The room was right on the corner of two busy streets needless to say it was nosy and a very nervous night, not to mention people in the hot tub right outside our room till all hours. I hope that Orbitz would refund our money for a bad and disgusting experience.

By on Sep 20, 2019

Review comment responded on Sep 20, 2019

Thank you for taking the time to write such a thorough review regarding your most recent stay. We are very sorry to learn that you were not able to fully enjoy your stay due to the situation you experienced. Your feedback is taken very seriously and has been forwarded to management so that appropriate steps may be taken. Thank you again for your feedback.

4
Families Families

The water smell like old pipes while showering. Towels were really stiff.

By on Sep 13, 2019

Review comment responded on Sep 14, 2019

It means everything to us to hear the insights of our guests. Thank you for taking the time to communicate your feedback regarding our towels. Our goal is for every guest to have a convenient and accommodating experience so we thank you for sharing.

4
Families

Clean and centrally located. Rooms are small but well taken care of.

By on Aug 4, 2019

Review comment responded on Aug 5, 2019

Thank you for sharing your experience with us. We appreciate the input referring to our hotel. I hope you will return to enjoy a memorable and exceptional experience.

3
Families Families

Room area tight. Not enough towels--1 set for 2 ,toilet tissue roll almost empty and was not suppiled with a new full role, bathroom wall stained as if there had been water damage. Breakfast room so small, and crowded it was impossible to get even a cup of coffee..

By on Jul 28, 2019

Review comment responded on Jul 28, 2019

I am very sorry to hear that you experienced such an unusual circumstance and inconvenience during your most recent stay with us. We would like you to know that guest satisfaction is of extreme importance to us and your feedback has been forwarded to management. We truly thank you again for sharing your feedback and for your valuable business.

5
Everyone

By on Jul 22, 2019

Review comment responded on Jul 23, 2019

On behalf of our entire staff - thank you for the wonderful rating. We look forward to your next visit!

4
Everyone

By on Jun 23, 2019

Review comment responded on Jun 27, 2019

We really appreciate you taking the time to rate your experience with us. Please come stay with us again on your next visit to the area.

4
Families

Nice place... Fixing up looks nice. Could use a better breafast food.

By on Mar 29, 2019

Review comment responded on Mar 29, 2019

Guest satisfaction is top priority at our hotel; for that reason we truly appreciate your comments regarding our hotel. We hope to see you again to provide you with an exceptional level of service and hospitality.

5
Family with small children Families

fast check in .. very nice snd clean rooms, just to noisy at night

By on Mar 29, 2019

Review comment responded on Mar 29, 2019

On behalf of our entire staff - It was our pleasure to provide you such a wonderful experience. We would love to see you back on your next trip to the area!

2
Everyone

By on Feb 20, 2019

Review comment responded on Apr 2, 2019

It was our priviledge to earn your business and we hope to host you again on your next trip.

SureStay Hotel by Best Western Seaside Monterey

1893 Fremont Blvd, Seaside, CA 93955
url importing https://www.orbitz.com/Monterey-Hotels-SureStay-Hotel-by-Best-Western-Seaside-Monterey.h34406-p2.Hotel-Reviews