I arrived around 3:30 PM and the reception area was quiet. Checking in was no problem except that the woman at the desk didn't smile until the end of the transition. I found my room to be clean, but not the one I was expecting. I checked in with the reception desk again to ask about the difference. I was told that the listings online with booking companies have the suites and studios mixed up and the hotel has not been successful in getting the mix up solved. But she went ahead and "upgraded" me to the room I expected. The room was clean. It was a bit chilly and the thermostat didn't seem to know if it wanted to blow hot or cold air. Breakfast is included with the stay, but we opted to bring our own food and eat in our kitchenette.
Very pleasant stay overall!
The staff was friendly and the property was immaculate! We will be back!
Some of the staff had a "why are you bothering me" attitude with their body language, facial expressions and just general lack of friendliness. The property needs to spend more on maintenance and upkeep. I guess I expected more from a hotel with the "Hilton " name on it.
After staying at this Home2 property multiple I would certainly stay again. The staff is terrific, rooms are very tidy and it is near many dinning locations.
It had all the amenities to make you feel at home.
Our room was very clean and spacious. The kids enjoyed the pool, it was on the smaller side but they enjoyed it! Was close to shopping and restaurants.
Great clean new hotel. No restaurants that are open reasonably late are close by. Internet connection at business center intermittent and annoying.
Nice room,great breakfast, very clean I will go back .
Harley Davidson Factory is a short stroll from Home2 Suites by Hilton Menomonee Falls Milwaukee, and other popular attractions like Ray's MTB Indoor Mountain Bike Park are within a 10-minute drive. This 105-room, 3-star hotel has conveniences like an indoor pool, free in-room WiFi, and free self parking.
Free buffet breakfast is served each morning from 6:00 AM to 10:00 AM. This hotel has a restaurant that's perfect for a leisurely bite to eat.
LCD TVs come with cable channels, and guests can stay connected with free WiFi and wired Internet. Kitchenettes, sofa beds, and refrigerators are also available.
Guests of Home2 Suites by Hilton Menomonee Falls Milwaukee have access to an indoor pool, a gym, and free WiFi in public areas. If you drive, put free parking to good use. Front-desk staff can answer questions 24/7, and assist with securing valuables, dry cleaning/laundry, and luggage storage. Additional amenities include conference space, a 24-hour business center, and coffee/tea in a common area.
I arrived around 3:30 PM and the reception area was quiet. Checking in was no problem except that the woman at the desk didn't smile until the end of the transition. I found my room to be clean, but not the one I was expecting. I checked in with the reception desk again to ask about the difference. I was told that the listings online with booking companies have the suites and studios mixed up and the hotel has not been successful in getting the mix up solved. But she went ahead and "upgraded" me to the room I expected. The room was clean. It was a bit chilly and the thermostat didn't seem to know if it wanted to blow hot or cold air. Breakfast is included with the stay, but we opted to bring our own food and eat in our kitchenette.
Very pleasant stay overall!
I wanted to say thanks for your feedback. We’re proud you enjoyed your stay and can’t wait to welcome you home again soon!
The staff was friendly and the property was immaculate! We will be back!
Dear Daniel,Thank you for the wonderful review! We hope to see you again soon!
Some of the staff had a "why are you bothering me" attitude with their body language, facial expressions and just general lack of friendliness. The property needs to spend more on maintenance and upkeep. I guess I expected more from a hotel with the "Hilton " name on it.
Kevin: Thank you for staying with us and for taking the time to leave feedback. We are very sorry to hear that we fell short of your expectations as this is not a comment we normally receive. I have already shared your comments with our team for immediate attention and correction. We know you have many choices and hope you will continue to include us in your future travel plans.
Thanks for the 5 stars! We appreciate you1
After staying at this Home2 property multiple I would certainly stay again. The staff is terrific, rooms are very tidy and it is near many dinning locations.
Thank you for the great review! We appreciate your comments and look forward to welcoming you back the next time you are in the area!
Thank you for your review. We appreciate it!
Thank you for the review! I hope we have the opportunity to serve you again1
It had all the amenities to make you feel at home.
Hello! Thank you for such a great review, we appreciate your comments and 5 out of 5 ratings! We look forward to welcoming you back the next time you are in the Menomonee Falls area!
Our room was very clean and spacious. The kids enjoyed the pool, it was on the smaller side but they enjoyed it! Was close to shopping and restaurants.
Thank you for your response. I hope we see you again soon!
Thank you for informing me of your stay experience. I will share with staff